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3.0

Based on 101 opinions finded in 1 websites

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Nº 210 in 227 in North Dorset

Nº 58 of 61 British in North Dorset

CUSTOMERS TALK ABOUT DISHES WITH..saladbaconcoffeecreampotatoescake
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OpinionsNoteTripAdvisor1013.0

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'Mediterranean vegefable wrap' contained no Mediterranean vegetables, but rather some of the same salad that was already on the plate. Short of time, so we didn't complain. Food and service here are hit and miss at best, which is a shame as it's very conveniently positioned halfway along our route to North Devon. Will be looking for an alternative

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Denis I . 2024-08-11

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Having used the garden centre & shop on several occasions previously, we decided to treat ourselves to a Sunday roast, rather than have the effort of cooking it at home. The place was not that busy, and with the pre-cooked veg lined up on the counter, we ordered & expected a nice prompt meal. After a 30 minute wait, we tried to get the attention of one of the young busy bees who were great at drink delivery, but all avoided eye contact & interaction with the customers, and we could not get an update on our meal delivery. 15 minutes later, so 45 mins after the 12.40 order was placed, our meals arrived with no apology whatsoever. We paid £67.25 for our lunch for 3, and the food was terrible. Dry, rubbery meats, soggy texture-less vegetables, and dreadful roast potatoes (not even roasted in fact, just soft with a tiny hint of colour). We took the opportunity post-visit to respond to the review request email we received to share our dissatisfaction, and included a photo, but this has not been responded to - hence this Tripadvisor entry. In summary, very poor service, no staff leadership, appalling wait time, and awful food. We feel ripped off, as we left the majority of our food and ended up going home to eat, as we were hungry.

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Fiona . 2024-08-09

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Went for lunch on a whim. At 2pm. But oddly enough they had run out of potatoes for the roast on a Sunday. Hard to settle for a club Sandwich which was dry, tough bacon, dry chicken and a half cooked egg. The food was dry and rank. Had to ask three times for a napkin and then only have us 2 for a family of five. Clearly no one in Management is eating the food they serve there. I won't be back to ever eat there again.

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lorreiro l . 2024-07-01

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My visit to Orchard Park was made when I realised that they had a gorgeous restaurant tucked away in the back of the centre. The staff are so helpful and smiley which is always great to see. I had the pork belly and it was to die for, my husband had the same and wants to return for it! My son ate from the children’s menu which was perfectly portioned and he loved every bite. I was served by Jess who was brilliant when I made some slight changes to my dish. Complements to the chef! We will be back!

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kelly . 2024-05-10

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Orchard Park used to be one of our favourite places for lunch, but over the last few years the quality of the food has really dropped. Just had what was alleged to be Leak [sic], Potato & Watercress soup. I'm doing it a favour by calling it green sludge. No idea what it actually tasted of, but rather unpleasant. To enhance the experience it was served tepid. This place has had enough chances now, we won't be coming back.

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Ian S . 2024-04-14

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On 11th Nov.2023 my (adult) daughter & I visited Orchard Park restaurant in Gillingham, Dorset. She ordered the bacon,Brie & cranberry panini. I ordered the red onion, beetroot & dill homemade quiche @ £7.95. The panini with side salad was ok although expensive @ £8.95. However, the quiche was disgusting. After 2 bites I couldn’t eat any more. It was dry & tasteless. The bunch of small leaf watercress was limp & I didn’t even attempt to eat it. We brought it to the attention of the manageress who commented that had we drawn it to her attention earlier she would have replaced it. a) she was very busy & it took quite a while to attract her attention. (b) to call it a quiche was misleading. Quiche are made with eggs, cream or milk. (c) I wouldn’t have wanted a replacement. We had to actually ask for a refund, it wasn’t offered. So we shared the panini, got a refund & left.

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Patricia J . 2023-11-13

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Great place lovely food, amazing coffee, hot chocolate and homemade delicious scones we just love it!!

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Safari07353848813 . 2023-10-16

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Recently, my wife and I met up with my wife's brother for lunch. From the compliance of the Covid requirements to the food itself, the whole experience was VERY enjoyable. Our compliments to all concerned including the service and, in particular, the chef as the food was really good. Well done all and many thanks. We live in Dorchester but we have occasion to visit Gillingham now and again so we will be back to Orchard Park restaurant for more of the same.

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158clived . 2020-10-23

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We visited the garden centre for lunch and found the covid restrictions guidelines were carried out very well. We had the burgers which were lovely they came with chips and a salad. Our waitress was very good she was efficient and helpful. There was something for everyone on the menu. We will return to try their cream tea next.

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Dorsetsbest . 2020-10-03

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Visited garden center today decided to have lunch what a joke. Shown to a table food crumbs all over the floor underneath. Waited a least 20 mins for order to be taken. Ordered 2 soft drinks and our main course waited another 1/4 of an hour for drinks. Mains came at last after several other people who arrived after us were served. Husband had sausage roll and salad the roll was burnt on both ends. just about edible I had ham salad ham just stuck on plate in heap was very fatty and full of gristle . Potato salad and coleslaw very funny tasting. Needless to say we left half of it. Will not be going back

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Angela H . 2020-09-19

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Sit very close to others in restaurant. We ordered lunch. Then waited watching people that came in after us eating their lunch..when I asked where our order was I was asked if we had ordered chips as there is a delay. I pointed out someone who came in after us had chips to be told it must be a delay on something else we ordered. When the food came it was a bit disappointing. Everyone has their own opinions to places.I am only saying about our experience. The garden centre itself was very interesting with lots of gifts.

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markgO445QW . 2020-08-29

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Completely can’t fault the farm shop, however the cafe is a completely different story.. i had visited the cafe many times before for coffee/ hot chocolate and a cake and never had an issue.. i visited on a sunday for breakfast with a couple of friends. Although staff was fine, we were seated quickly & received our drinks in good time, the food wasn’t up to the same standard. I chose the vegetarian breakfast which was a decent price for the quantity of food that you receive. It came out fairly quickly which i was satisfied with. However, shortly after trying my food i realised it was only luke warm apart from the baked beans that were piping hot (obviously microwaved.)However, i work in the hospitality industry myself and i completely understand that sometimes in a busy period, these things happen & you cannot fault the front of house staff for this, they were all young & friendly. I was coming to the end of my meal when i actually found a blonde hair in my food. I pointed this out to my friends that i was sitting with and i am adamant that it isn’t mine as i’ve got dark hair.. very disappointed with my meal and will not be visiting again. My table was never checked by staff ( i don’t know if this is the way the cafe is run) as a worker in the industry i know how important it is to check that a customer is satisfied with their food, however, again the front of house cannot be blamed for that as they most likely follow what a supervisor/ manager tells them. Had i had spare time, i would have happily spoken to a member of staff to let them know of my experience however, i had to get to work and had very limited time. Very disappointed as i was a regular up until now.

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worldpam72 . 2020-08-18

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Why isn’t Blue Diamond acting as a responsible retailer and closing the restaurant inline with Uk Gov advice on gatherings, close proximity serving with staff etc. Obviously cash intake is more important than the welfare of its staff.

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007qbranch . 2020-03-18

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Have used this cafe many times in the past but, recently since new management has taken over, the quality and overall taste of the food has diminished, in our opinion. Today my wife and I had Beef Bourguignon and it was tasteless. The meat was tough and there was little or no wine in the thick, very ordinary gravy. I actually came away feeling nauseous. We did complain to the waitress and the male behind the counter but I don't believe our comments were passed on. For sweet, I had chocolate cake but it did not seem to be too freshly made! On ordering the coffees, I paid but they never made them and passed me over to the next customer. Had to remind them and they were brought to our table far too late to have with the sweet. Altogether, a very forgettable dining experience.

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VET03 . 2020-02-25

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Always call in for a coffee when I am Passing. Good quality cakes and cooked food. Garden centre now belongs to a chain company. Plenty of nice plants. Sells clothes etc.

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petergO6139IA . 2020-02-10

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Sunday lunch has changed. Been lots of times before and thoroughly enjoyed it. Today we had tough meat, hard potatoes and even harder minute piece of parsnip, half a green bean and teaspoon of peas! So much nicer when veg served in a bowl.We have agreed we will be going elsewhere in future.Plus the price had increased for this very inferior meal!!

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jasE2872YX . 2020-02-02

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Orchard Park used to have a great restaurant. Good interaction with customers,you could see what you were getting to eat. Then it all changed. First you had a blackboard with the same menu day in and day out. Now you have to pick up a menu and stand there looking it it before ordering again pretty much the same menu day in day out.Longer wait for food if it’s an actual meal. This place has a long way to go to meet the standards and quality of Blue Diamond in Wilton. Such a shame.

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Theresa C . 2020-01-21

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I have been going to the cafe for over 5 years and used to enjoy visiting cafe for a treat and it included a BBC panini. Last time l was disappointed and felt maybe had to give it time for change of ownership. Visited on Monday and very disappointed to see blackboards still up showing menu, etc in front of hot plates. You used to see the appetizing meals now it all happens behind the boards. My pannini was very poor with fatty bacon, little brie and too much cranberry. So are these made in house or a new supplier? My pot of tea was weak and even dunking tea bag and then trying a second cup still no improvement. So all in all very disappointing. The products and plants to buy still a good variety. BUT going for lunch again not sure just came away feeling not again. Staff always polite and pleasant so they are not at fault.Update: Took my daughter who was on a visit from London. Shared large pit of tea. One tea bag per pot. Complained another pot with two tea bags - still weak. Sorry it is not worth considering again. What a shame and l wish management would take note. Why not let an independent company take over who enjoy providing quality as it used to.

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Gillynotagain . 2019-12-21

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Had Sunday lunch with my husband on 1st December 2019. Paid £10.95 each. Both had roast beef. Beef was ok but not hot. The only hot food on the plate was the cauliflower cheese. I chewed on the undercooked mange tout and runner beans. The broccoli was too hard to cut with a knife. The parsnips were rubbery. The few roast potatoes on the plate were barely warm.We had already queued a long time to order so did not want to queue again to complain. We will just make sure we don't go there again. Money well wasted.

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Gobysky . 2019-12-02

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Popped in after visiting the new supermarket "next door"Was pleasently surprised by the variety of plants, garden supplies and Christmas itemsThe Christmas display is just set up as a "shop" instead of a themed display like other garden centres sadly but is still nice to browseWe didnt stop for coffee as it was quite busy but all the staff were friendly and I was served by a very polite and smiley young lady, I think she was called Rosey, who was extremely pleasent and attentiveWorth popping in if passing

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652HomeBird . 2019-11-23

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Had a very pleasant lunch in the cafe at Orchard Park Garden Centre in Gillingham today. Staff were smashing - friendly, helpful and efficient. Service was quick and we were soon eating our lunch.Always a busy place, prices are decent and the cafe is clean, bright and welcoming. Utilised my completed loyalty cafe card too and it was nice to get my freeby cuppa.Enjoy coming here.

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MrsCWR . 2019-11-14

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After visiting the coffee shop weekly, we decided to try lunch to-day. Arrived at 12.30p.m. not too many people queuing. Ordered the Ham, egg and chunky chips with Dorset Apple chutney. Ham was sliced Gammon, not thin plastic variety, nice runny eggs and chunky chips. Good portions and delicious. Quite a varied menu at good prices. Several hot dishes, jacket potatoes with a variety of fillings, paninis and sandwiches. Hot meals served until 2.30p.m. and certainly to-day, promptly. Contrary to some other reviews, staff friendly and helpful - possibly because we are regulars.

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Janet T . 2019-11-13

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Ordered sandwich and panini. Could see the completed order on hatch window but didn't get collected. Waited for a further 35 mins finally arrived. Panini cold bread for sandwich stale feel. Disappointed as feel what was a good place to go is starting to deteriorate

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dizzy672019 . 2019-11-01

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Disappointing change/reduction of menu. Staff look unhappy. The change of staff is impacting on general bonhomie with customers.The newer staff are lacking cheerful ambience that was there previously. There is too much emphasis now on expensive snacks i.e. sausage rolls, flans, wedges, scotch eggs, cake portions all being openly displayed in cabinets open to the air and close-up customers.The daily special today is a beef burger in a bun for £6.95! The excellent older menus seem to be a thing of the past and the new menu is showing reduced choices but costing more. This is a great shame as they have a wonderful chef and the owners should be exploiting her culinary skills not reducing them to fast food options on display. The old friendly atmosphere is not there any more and we have been coming here for many years before the current takeover. We paid for our meals today only to be told that one of them was off the menu. They should have known that before we paid. The feeling here in the shop generally is all about having customers spend their money.

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VET03 . 2019-09-25

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I arrived at the cafe at 10.55 to grab a coffee and breakfast while I waited for my car to be cleaned only to be told they were no longer serving breakfast. The lady dishing up said she could probably find me some leftovers! Presumably I look like some homeless person that can't afford to feed themselves. Considering they hadn't been open for an hour yet I was disappointed, hungry and more than a little shocked by the service. Considering there were 6 members of staff behind the counter plus additional waitresses and cooks I would have expected more. This give the expression not a sausage a whole new meaning. Come on Blue Diamond sort yourself out

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sarahvM6257MT . 2019-09-08

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We ordered the fish cakes which where delious. Came with salad and a relish. We also had the yoghurt dessert which was good value for money. Friendly staff. Would return plenty of choice and parking.

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emmaf190 . 2019-08-25

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I used to absolutely love this place but since being taken over by a chain it has lost the personality and commitment to customer satisfaction that made it special. We went in for lunch and they were doing Reno work on one side of the restaurant. There were no signs alerting people to the possible disruption and we didn't realise until we had ordered as you order food on the way in. They have changed the ordering system and it's now shambolic. So ridiculous as the old way flowed perfectly as well we know having visited countless times. Once sat we had to endure loud drilling as they assembled new tables and you could see the dust flying about! They were were even shoving tables out as the restaurant filled up and didn't even wipe them as people sat down even though you could see the dust all over them. The food we had was lovely but ruined by the lack or organisation, consideration and customer service. AND... the prices have gone up!This isn't the first time we've been disappointed recently so sadly it's time to find a new garden centre for our family treats!

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littledorsetfamily . 2019-08-21

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Went to Orchard Park today and was shocked at the 'new look' a regimented, cramped canteen - very unwelcoming. The coffees have got smaller and the prices have increased. The staff are always lovely but - as a local- I won't be meeting friends for a chat. Being dog friendly is a plus.

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Pam P . 2019-08-20

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Upon entering the food hall there was a lot of noise from some of the workers making and putting new tables together !! Yes actually in the same area as food is being served and customers trying to sit down quietly. The smell of cut wood was terrible too. Absolute disgrace. Orchard park was great before this major change. The queue was very long for the food and then the order still got messed up. The general service is terrible.

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westdogg . 2019-08-15

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great place to walk around and see all the lovely flowers and plants and indoors the clothes.shoes and kitchen aquipments are great also the restaurant serves good food

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christine r . 2019-08-11

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The smallest cappuccino in the world, some staff are very confused, some call small medium others call medium small, while we were there they served the most anaemic toast to a couple I’ve ever seen. The toasted cheese sandwiches were edible but everything seemed so very confused very slow and quite disappointing.

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schaillimonae . 2019-08-01

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The food is good and wholesome. We often take my Mother in lAw for lunch. I also use it to have a coffee while having my car washed.

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Mike N . 2019-06-12

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I took a neighbour for lunch today having phoned and reserved a table prior to our visit.

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2454anne . 2019-06-07

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After waiting quite a while, just been told no food as kitchen staff have not made enough, it's a busy weekend Ok, 1.15 on a Sunday and run out of food!!!!!

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Rod L . 2019-05-05

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Met my bestie here for a cuppa and a cream tea. Friendly, fast and efficient service by the ladies on the till. Note that the coffee shop has a reward scheme where after six cuppas you get one free - remember your card! You can also use your Blue Diamond reward card in here too.

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MrsCWR . 2019-04-14

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I used to work in another garden centre, so I was literally awestruck by the variety of plants on offer and in November, when other places are starting to look a bit empty. The café and shop are good too. It was my birthday and I was spoiled for choice. Great place. Highly recommend.

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Denise H . 2019-02-28

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We thought we would try the restaurant due to the garden centre having a change of ownership. The cafe is much better now. The coffee is great the staff are friendly and helpful. Good choice of meals. The garden centre has been gravely improved. Inside a wonderful selection of greetings cards and gifts. A lovely new clothing area also selling accessories. Lots of sale items when we went with some amazing discounts on the stonewalled candle range.

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Dorsetsbest . 2019-02-21

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You get good wholesome food at reasonable prices. You can a hot lunch or just a coffee and a sandwich.

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Mike N . 2018-12-19

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It may surprise you when you visit ' Orchard Park ' . Brand new layout with more clothes and gifts galore .A real eye opener . How about a cream tea with hot fruit scones ,clotted cream and strawberry jam with new very clean surroundings . The staff are more than helpful and make you feel welcome . Many bargains to be had at half price . An Ideal time is now for those Christmas presents . Do not hesitate and miss out . Even the garden is alive with colour . Updated and very clean toilets and still NO CHARGE . It may be important to let you know that it closes this time of year at 5 00 p.m. sharp . Enjoy ! .

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thomas w . 2018-10-04

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We regularly have breakfast here on Saturdays which is normally good but on this occasion ingredients apart from the eggs were dry and tasteless where they had been sat on a hot plate to long.

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tessaperry . 2018-08-19

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Food is the same price as else where and a great service staff are friendly and will happily make up a panini if needed would recommend

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Thomas J . 2018-08-05

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Popped in for coffee and a slice of cake or similar. All a bit basic. Plenty of room in a nice environment but food choice is poor.

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UnravelsTravels . 2018-07-14

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Staff helpful and friendly and all you need for your garden and more location easy to find and plenty of parking. Also there is a car wash on site

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Mike f . 2018-04-29

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I popped in for a breakfast and was not disappointed. Bacon from a farm just a few miles away, the same with the eggs. And full of flavour. Topped of with great coffee. Can strongly recommend.

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Kennelliver . 2018-04-18

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We regularly visit here get the car washed and go in for breakfast or lunch. There are always daily specials and the portions are generous and the prices reasonable. Never been in and found it empty can be busy lunchtime. Service quite quick we have been customers here for years and have never had a problem. Seasonal menu always things sourced locally can’t praise the place highly enough.

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burrotj . 2018-03-01

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Phoned restaurant a few days ago and ordered ten cream teas. Went there today and the food was very good, so was the service everything was ready when we all arrived. The overall experience was very enjoyable and will definitely go back.

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pennyevans987 . 2018-02-19

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Had breakfast here, it was what I would call an average Garden Centre breakfast, on the menu it was described as ‘Large Breakfast £7.25’. Both the quality and quantity were reasonable and the staff were friendly, but when customers order hot drinks it appears to slow things down, the queue at the counter soon got rather long,

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Holiday-Note . 2018-02-17

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We often have lunch while the car is washed next door. The food is good and service is OK.y wife often takes Her Mother for lunch.

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Mike N . 2018-02-06

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We often go to Orchard Park as it is a garden centre and then pop in for a cup of tea, cake or lunch. Food is good and cooked to order, the board changes each day and they offer a vegetarian option and a gluten free dish too. During the summer months there is seating outside too.

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Saluki25 . 2018-01-24

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My mother and I went for lunch here and it was lovely, the staff were friendly and welcoming. The food was lovely and reasonable priced. We walked around fresh produce section and were greatly surprised by how much selection they had.

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Lucy A . 2018-01-22

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Staff are fantastic, the coffee and cakes very good. The meals are well portioned and presented. Free Wi-Fi for those not wishing to talk.

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Mike M . 2017-12-29

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I have been here several times before but never at a lunchtime. as my car was being cleaned outside I thought I would have a peaceful coffee and a browse around the shop.

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melody b . 2017-12-18

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I'd really recommend Orchard Park Cafe. The cakes and coffee are delicious but as well as that, the staff are...

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Rebecca A . 2017-11-20

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I emailed the day before to see if we could a table for 15 people as a colleague was leaving...

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Kerry J . 2017-11-10

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We probably ate the worst Sunday lunch ever today. The roast potatoes felt like they had not been in the oven. The gravy was like water and the whole meal was tasteless. Won't be coming back.

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Gail E . 2017-09-10

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Más duros que frito las salchichas, donde lo mantuvieron tanto tiempo cálido y claro. Bacon el mismo y difícil. Croquetas de patata ha sido merodeando por tanto tiempo habían ido muy difíciles. Huevo frito de la propagación de la blanca debe haber sido muy duro. A decir de la temperatura fue tibia implica había una cierta calidez. Mi nieta quería el desayuno que estaba hecha bap tener 3 artículos sólo con 2. Muy, muy malo, no vamos a volver allí de nuevo. El precio era muy alto para, de muy mala calidad.

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James H . 2017-07-27

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La comida es de excelente calidad y bastante rápidamente. He comido aquí muchas veces y nunca tuve una queja.

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Mike N . 2017-05-29

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Decidió reunirse aquí con un amigo en un descanso para comer, ya que no han sido aquí por un tiempo. Después de hacer cola durante un rato, me decepcionó ver la selección de comida caliente era aspecto cansado y comestible. La selección de tomar comida no era atractiva, ya que no parecen cambiar la variedad que regularmente. El café estaba caliente, así que tuve que ser consumidos rápidamente. Las mesas y las zonas estaban limpias y ordenadas, pero carecía de oomph! Gracias a Dios la conversación con mi amigo me animaba.

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67scottishlass . 2017-05-26

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Quite pricey, staff aren't all that friendly. Food isn't that great. But the shop is lovely and lots to look at.

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pippasalisbury . 2017-04-15

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I visited Orchard Park yesterday for breakfast.Lovely clean place and lots of tables and room-The staff very pleasant and helpful.Food was served quite quickly-,as they have a counter with food already to serve- Very impressed Food was excellent and coffee nice-Of course afterward one can go shopping inside or outside in the actual Garden Centre-All round a lovely place to visit

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tom6834 . 2017-03-22

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I have been here many times before but after my most recent visit I was very disappointed indeed.Not a very welcoming experience upon arrival,and not a very good menu selection,but ,worst all,the prices charged are drastically in excess of reasonable value for money,and would be expensive at even half the price !I can see no reason,sadly, to want to go back there again.

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brian840019 . 2016-12-26

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Friendly staff, the cafe is always clean. Sometimes theres a bit of a wait for food as it gets quite busy but always worth it. Nice clean toilets. Good place to take children to eat.

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LisaSansom . 2016-09-03

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Stopped for lunch after looking round the garden center. Reasonable priced food very good. Free drinking water too.

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HDuff87 . 2016-08-28

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A good selection of cakes and lunches. The staff are friendly and there never seems to be a long wait to be served. Wi-Fi is useful.

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allanhowlett . 2016-06-15

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Visited Orchard Park while on holiday. Opted for the Smoked Chicken and Bacon Salad with Asparagus. The 'salad' consisted of a plateful of leaves which had obviously been emptied from a pre-pack, a tomato which had been roughly quartered, two pieces of cucumber. Hardly a salad!!! There were three 'twigs' of asparagus - no taste or texture. Chicken and bacon okay but rather lost among the green. The one redeeming feature was the pleasant dressing.The staff need a lesson in customer relations: a smile does not go amiss!

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C H . 2016-06-12

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Took a widowed friend for a Christmas meal, Service was O K but the meal was awfull. Will not be going back

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Michael p . 2016-04-25

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We've eaten here a few times and always chose either the afternoon tea or just the scones so I can't comment on the meals. The afternoon tea is a generous helping of two scones which makes it great value for money especially as it's enough to share. Last time we went I tried the lemon cake instead and found it to be delicious. I'll agree with other reviews that the coffee is average but it's better than some places. The staff weren't rude but nor were they particularly friendly (no pleasant greeting with a smile, just heads down and getting the job done). I don't mind clearing my table when I've finished so that doesn't bother me. Definitely a nice bright coffee shop to visit when going to the garden centre.

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Cathy R . 2016-04-10

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This is our top choice for breakfast. Fresh, perfectly cooked and well priced. Even if you just order toast and preserves you get gorgeous chunky toast. Delicious! A firm family favourite and a superb farm shop, gift shop and of course garden centre.

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tracy w . 2016-04-08

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My meal was very poor. Ordered BLT well done but when it came was not. It was sent back and waited ages for it to be replaced. My companion had eaten hers by the time mine came back COLD. The waitress was very good and refunded our money.

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Michele P . 2016-03-23

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We have always had great food but each time we visit there we come away feeling that the staff let it down. They are not very helpful or friendly so maybe staff training should be on the agenda........

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Pauline F . 2016-02-12

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Lovely garden centre with huge choice of plants, great farm shop with local meats followed by nice lunch in the café.

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Sue R . 2016-01-27

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Thought we would treat ourselves to bacon and egg baps, before enjoying walking around the garden centre. Lovely Christmas displays. Enjoyable way to spend a few hours on a Saturday.

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Beequin . 2015-12-20

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This cafe does not compare to Otter Nurseries in Wincanton. It has a vast menu and the staff our very pleasant. Although very busy, even on a Monday lunchtime the food was first class. The Garden Centre was very well stocked with plantsWill definietly visit again, but not Orchard Park.

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Ann116 . 2015-12-13

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I purchased my meal choice along the servery rail & paua. Why is it expected of me to clear my own tray away when I finished? Felt more like scool canteen!!

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I D . 2015-11-29

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I called in here to grab a coffee and use the free wifi and there was a queue at the front door at 9am. I sound found out why as the breakfast food was great and very reasonably priced. Service with a smile here! Very clean and spacious toilet. Lots of parking. I didn't buy anything in the shop as I was short of time but will return for a browse as the garden centre and shop was large and looked very interesting,

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Jossy56 . 2015-11-14

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Nice, bright spacious cafe with glass walls so does not feel claustrophobic. Free wifi and newspapers to relax over.But our last visit was a disappointment. I had to be up early to ferry someone to hospital and then home so skipped breakfast and was desperate for some brunch. Was told at 11:45am that breakfast was no longer available. But it was too early for the cooked lunch menu. So only sandwiches available.I ordered a BLT sandwich but the lettuce and tomato was straight out of the fridge so bacon lost its heat and succulence and so was cold and tough.My wife ordered tuna mayonnaise sandwich; same problem - the tuna mayonnaise had been made some time before and stored in the fridge so the sandwich was cold and unappetising.Even the coffee was bitter.So a disappointing experience.

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DavyWiltshire . 2015-10-10

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The food is always delicious and varied. we've enjoyed the food there on plenty of occasions. we recently went in for breakfast and we're told by the cafe manager (I believe that's who he was) that we couldn't swap certain foods on the breakfast menu. In the past they were always more accommodating. The major downside to the cafe is that the queues are long! I wouldn't go in during busy times for a coffee. If you don't buy a pudding with your main meal ( I don't like to as I don't know what I will fancy after I've eaten) then the idea of 're-queuing' is very off-putting, so often don't go back for pudding and a coffee. It really should be a waitress service or at least have a separate drinks area.

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LucyLuO1 . 2015-09-19

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This garden centre is not large but has a good selection of plants etc. In the plant section in my experience the staff here are helpful and knowledgeable. Inside the shop there is a lovely selection of gifts, usual garden sundries, a small local butcher and a florist. The cafe is of good size light and airy and generally clean. It has plenty of seating inside and out, with free wifi. The food is just average sometimes very disappointing. We have visited many times in the last year and have noticed that it doesn't improve so we tend now to just have a bottled soft drink and go else where in Gillingham to eat.

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Dorsetsbest . 2015-09-07

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We regularly visit this nice Garden Centre, which is well-stocked with plants, garden accessories, gifts, cards and books, together with a florist. The staff are all polite and helpful. The café/restaurant is spacious, with a fairly basic, but adequate menu for what is not a large establishment. The recent turn-over of café staff is regrettable and occasionally there is a slight struggle to cope at busy times. Generally café staff are friendly if approached in a like manner, which applies to life in general. Food prices are slightly higher than some garden centres, but not excessively so. With apologies to vegetarians/vegans, my wife and I particularly recommend the butcher's counter, where very fresh, locally-sourced meat (as opposed to pre-packaged, many-days-old supermarket meat), may be purchased from friendly, helpful and highly-skilled staff.

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Shill10 . 2015-09-07

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Like to visit the garden centre and if we have time, pop in for a treat in the cafe. Last time we were in there they had new staff and were training someone. We visited on a Saturday and the staff were quite young (weekend/holiday staff) and they appeared a bit flappy trying to cope with the queue and getting the orders correct. Perhaps it was because they were training at the same time? We usually have a cuppa and a cake etc so cannot comment on any meals. A little pricey however cakes are good and the coffee is decent although not wow. Recommend the hot chocolate.

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ClaireWRiley . 2015-08-05

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We go there quite frequently for the good food at modest prices. Convenient for lunches and teas as an added treat. Plenty of room. We are lucky to have a place like this in Gillingham. Delicious lemon gluten free biscuits by the way!!

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bellakins49 . 2015-01-03

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Disappointing café for nice garden centre. Food quite expensive for garden centre We don't mind paying when it is good but this was mediocre and lukewarm The staff were doing their best but were struggling. The managers /owners should visit other garden centres who do it much better. (Haskins Stewarts Wyevale)

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trixey60 . 2014-11-08

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