Orange Tree in East Devon

They missed a sale today. The man on the counter was on his phone and ignored us stood there with a vase. My husband asked him if was serving, his reply was he would be with us in a minute. We put the vase back and will get it somewhere else. Unfortunately we didn’t get his name but we were there on 14 March around lunch time, .

We purchased 2 chairs and a sofa from the Orange Tree. Unfortunately there was an issue with the sofa. The manager, David was exceptional he was persistent with the supplier and represented our best interests. He resolved our issue with excellent results. The sofa and chairs are of excellent quality and I wouldn’t have any hesitation in shopping at the Orange Tree again. Thank you

Nice products, good selection. Shame however that on frequent occasions this shop closes anywhere from 15 to 30 minutes early, meaning that if you pop by after work because you need something they are shut. Being a loyal and frequent customer this is not ideal. Very disappointing, In future I will source my needs online.

They do sell a lot of eclectic items here including some fantastic looking furniture .. but we have found that they are on the more expensive side. We managed to source their collectors coffee table at almost half the price elsewhere, so it is worth checking online if you are prepared to wait for an item, otherwise it may be one of those things you just can't get elsewhere, so maybe treat yourself if you can afford it.

Shocking service by the manager, David Alford, at the Orange Tree at Darts Farm today 28 September. I chose a china jug priced at £4.99 which had what I thought was it's empty box next to it. I told him that the price on the box was £7.99 but the jug said £4.99. He immediately removed the £4.99 sticker and then proceeded to charge me £12.95 for it. When I questioned him he said that the computer said the jug was this price, even though it was labelled otherwise. He did not apologise and I had to ask him to do so which he did reluctantly. He did not offer to sell it to me at £12.95 or any other price. He said he would remove it for 24 hours and then re-label it at £12.95. He commented that people sometimes remove stickers from one item to another, which was his veiled implication that I might have done this! On Linked in he claims to be skilled in negotiation and customer service. This was definitely not my experience! He may have been having a bad day but he needs to review his skills.

Well, it's a lovely place from produce to the furnishings and furniture to food restaurants and a lot in between. But it certainly is not the cheapest gig in town if you're after a bargain. But I loved it, great for a morning or even a day out!

I love shopping in Orange Tree, they have such gorgeous products, and the staff & manager are so helpful - it's always a pleasure & definitely worth a visit if you're after something for you, your home or a gift!

Absolutely fantastic!! Customer service was second to none. There was such an amazing selection of gifts to buy and the staff wrapped them all up as well. Will be making a trip again very soon. Thank you! Mr Doe.

Beautiful shop, absolutely everything they had was exquisite. The staff were really friendly and helped me pick out a few gifts for friends. I will be back!

Lovely place , awful staff, on asking for a new item because the display case/box was damaged she replied "it's only a box" you don't use the box So I said if you bought a new car and it was scratched you want a new one, you don't use the paint

La tienda de la granja es un sinfin de alimentos, carnes, delicatessen y dulces. Los productos son de primera calidad. El restaurante identificación buena - hay casi siempre una cola (habla volúmenes!) y el departamento Cotswold al aire libre es como la cueva de Aladino. facilidades de estacionamiento.

SUCH A NICE PLACE to go for a few hours looking around the farm shop where you can buy fresh local produce and the butcher department lovely meat.Then look around the shops only a few but a great afternoon out and then go for something to eat in the restaurant where the staff are friendly and helpful and the cream tea .Scones are light and fluffy.It is also great if you are disabled.As they have a lift to get on the other floor.