oodles 'n' oodles in Birmingham

Unfortunately we had a terrible experience at this restaurant. Me and some friends had ordered a mix of starters and only 1 main dish of noodles, we received the starters however waited over an hour for the Noodles despite asking multiple times. Eventually we were told an order for noodles hadn't even been made despite other waiters/waitresses reassuring us that it was on its way. Eventually when I asked to cancel the order after over an hour of waiting, I was told if it was plated up this wouldn't be possible, and it magically appeared a few minutes later. The waitress slammed it on the table and walked away without any apology/accountability. We had also asked for water multiple times and this was only given right at the end when paying for the bill. I understand it was a Saturday night and they were busy, however multiple people who were seated after us had received and eaten their food whilst we were still waiting. Extremely disappointed in the service and lack of apology/accountability.

Finding hair in your food is already unpleasant, but the manager’s cold attitude makes it even worse. It’s always disappointing when a restaurant doesn’t handle issues like that properly. If the manager was cold and even tried to shift the blame onto you, they didn’t take responsibility or make an effort to resolve the situation. You deserve to be treated with respect, especially when you’re giving feedback about an issue it’s so disheartening when something like that ruins what should have been a positive experience, especially when you traveled from another city. When you make the effort to visit a place, especially a restaurant, you expect to be treated with respect, and it’s frustrating when that doesn’t happen. Owners if u reading this plz take action otherwise soon or later u ll be close down

Poor service. We waited almost an hour to be served to still be told the food will be another few minutes even though we had a small order. Will avoid in future

Plz clean your toilets too dirty 😧 😧 can't believe in restaurants we have that much dirty toilets n need some new dishes as well thanks

This is our most frequently visited restaurant the food is great and the service is good. I love the steak here. However can do with clean toilet and would like to see some more new dishes in the menu.

Hazaifa greeted us and took our order. He delivered excellent and efficient services. On point with customer services, polite, willing to go the extra mile. Was a pleasure to meet him. Thank you Hazaifa

Great place for food great service and cooked food quickly

Raheel was amazing very welcoming and helpful food was lovely as usual

I had a really great time today at the restaurant, the food was great and Mariam’s service was excellent. She was on time and kept checking in to be sure we were okay. 10/10 would recommend.

Had a lovely meal. Oriental fish and chips was tasty. Hot chicken soup was delicious as were the popcorn chicken. Meal was tasty. Will return and try the coventry branch next time.

Brilliant food and exceptional service from Hamza.

We was ordering steak and chicken grilled we was asking them how is the marinade he said its normal and it was spicy and we was asking to be not spicy they took the food back and they washed it and give back to us that's very shame one star it's too much for them and very rude to do that with the costumers.

Great experience at Oodles 'N' Noodles in Birmingham! The food was flavorful and portions were generous, especially loved the Sweet Chili sauce. Maryam, our waiter, was friendly and helpful in explaining the menu. Perfect spot for a quick, tasty meal. Highly recommend!

It was a random first time visit but every money spent was worth it. Loved the noodles, fried rice, starters. If you are looking for an asian place this is a must visit. The staff was friendly and they can customise your plate too. Didn't take photos of every item we ordered but everything was above expectations. I just loved it and definitely added it to my fav list.

Great service from Rahel. Mocktail was amazing. We had chicken lollipops for starters and shepherds pie for mains. Food was lovely.

Good food. Good service from mariam

The food was really delicious and had great quality .the waitress subi recommended us some dishes and they tasted amazing .her service was really nice

Fantastic service from Rahel. Shepherds pie is the best.

Great service from suvi, thank you

Hamza was really helpful and very friendly , will definitely be coming back here!

Good service and good food. The waiting time was not too long. Maryam was our server, she was lovely.

Great food and great service! Vishal was an amazing waiter and served us really well. Thank you!

Very nice service provided by Hamza good young man

Food was perfect as always. Big thank you to our waitress Maryam for her fab service! Would deffo recommend for your next family meal!

Nice food. Miriam is very friendly.

Maryam done a great job of looking after my family , she was always on point always checking up on us , food was great but maybe I’m being a bit fussy needed more veg and more meat

Everything was perfect, served by friendly Maryam. Waiting time was minimal. Really enjoyed our dinner 😊

Mariam was our waitress. She was very attentive and brought our order in a timely manner. The food was delicious and we recommend it highly.

Good food and wonderful service by Maryam Thank you Will visit again

Great fantastic food and excellent service by Hamza our waiter

mariam was a very nice waitress

I'm very disappointed with the food quality. The rib-eye steak meat tasted old and smelly, with a very rubbery texture. The quantity and the price don't match at all.

Loved the food and hospitality by maryam was 10 on 10 good job.

Maryam was a very polite and helpful waitress and made us feel very welcome with her excellent service.

Amazing food . Fantastic service by Hamza

Food was excellent and delicious, service was great. We were served by maryam, really kind and helpful.

Been coming for years and always a brilliant experience . Service provided by mariam today who was excellent and very professional

Subi gave me the best service today;))

Maryam was very lovely and Helpful !!

Delicious food, good flavours. Our waiter Huzaifa was very polite and listened to our request. Great place to eat out.

Maya was absolutely amazing, top service, she deserves a pay rise!

Great service and shout out to marathon really made it an enjoyable experience

We had a lovely meal and Maryam was very accommodating towards us. Thanks for the service!

Bishal thank you for your great service you was very efficient and attentive. Food was great and tasty.

Raheel gave amazing service. Thank you:)

I had a very pleasant visit to this restaurant. I went on a weekday around 8pm, so it wasn’t too busy, and the staff were friendly and professional from start to finish. I was seated right away and appreciated being asked about any allergies, as they require guests to fill out a form for safety. I ordered two steaks—ribeye and sirloin (medium rare)—which came with a side and a sauce for £20 each. Given the current cost of living, I thought this was extremely reasonably priced. The steaks were cooked to perfection. We also tried the spicy chicken dumplings, which were delicious. The kids had the popcorn chicken, which they really enjoyed. The portion sizes were generous, and everyone was satisfied. Overall, it was a wonderful experience, and I would definitely recommend this place!

Subi was a very good waitress, she had excellent communication and was always ready to help us with what we needed, will definitely be looking forward to her serving me on my next visit

Rahul was great and enjoyed our food a lot

Maryam was our server. She was very good 👍

Food was great, our server Mariam was excellent and accommodating.

Rahil he gave us very good service thank you good boy

Everything perfect, and Hamza is the perfect waiter that a restaurant need, it is a must have

service by maryam was amazing, she checked up on us and made sure i got all my items, thank you

Had the most amazing steak for dinner, and was served by Maryam who was exceptional, very polite and professional. Would definitely recommend this place and service.

I really enjoyed my meal, and the service from (Maryam) was very friendly and helpful

Hamza provided great service and food was lovely as usual. Lovely music as well. Definitely a come back.

Rahil was really receptive and helpful…the food was amazing and the drinks too Yummy 😋😋😋

Raheel The burger was soo sweet and nice. Delicious The rice and chicken was amazing. staff were nice. Will definitely come back again

Had a lovely meal with my partner, our server Miriam was lovely and made sure we were enjoying our food. The only reason i marked it down is because we asked for our food to come altogether and parts of it came separately. Not a deal breaker and other than that we had a great time.

Huzaifa was a very good individual and we truly appreciate his customer service….we definitely coming back again.

Served by miriam, Very good service, great food and great atmosphere.

Maryam was very helpful and accommodating

Subi I enjoy your service. You were very attentive and I didn’t have to wait for long to be served. Thank you for a lovely evening

Our waiter was very good thanks. Maryam was wonderful the whole time

Very good service kind staff (maryam)

Everything was very nice and the hospitality from the staff was really good Maryam

Was really good staff were great

Miriam was fantastic… great service and quality food as always

Excellent service; Huzaifa was an excellent waiter and server us promptly - very polite and professional!

Great experience, Mariam was really great serving us… We all had a great time

Mariam was a very approachable waiter. She was very helpful and assisted us while we spent our time here. Overall, it was a great experience.

Entrance was roasting but good welcome haven been hit by the cold from outside. Maryam was very helpful with making suggestions for my lovely family of 5, she's quite knowledgeable and knows the menu in detail, sambal meal with prawns was nice that we had to order an additional take home pack🤩. Strongly recommended.

Very kind servers. Delicious food, reasonably priced and our server Maryam was very kind and welcoming.

Had an amazing experience at Oodles. Food was absolutely great. A big shout-out to our lovely waitress subhi who served us perfectly . We will be back 🔜 insha'Allah.

Mariam was top quality Food was even better 10/10 food spot

Bishal was excellent in serving us

Came into dine wiv my family from start to finish we had great service from Rahil . Food was delicious

Maryam gave us great service and the food was good

We ordered dynamite chicken which was really nice. Crispy beef was not nice definitely avoid. We ordered 2x spicy beef noodles and one was nice and one was extremely spicy to the point where we had to ask to change the dish. Our server Maryam was lovely and very helpful. Malaysian meegoreng was really nice best dish on the menu.

Great food … great service thanks to Maryam and the rest of the the staff

Service, food and waitress Mariam was great. Really enjoyed the evening. Place was warm and inviting. Food came quickly and was delicious.

Good food and great service from Maya would definitely come again

Maryam was very polite and recommended some good dishes.

The best place to hang out with friends. Been here couple of times service been the best and subi was so good.She was very attentive and caring. Truly a gem

Excellent all round, food was top notch service was on point, many thanks to marriam and Co 😉

Food was lovely and amazing service from Maya was very attentive and got everything just perfect for me and the kids.

Maryam was serving us her customer service was brilliant she was friendly and helpful and made it a great experience for us and the food was good.

This is our all-time favorite restaurant. The food and service are amazing as always. Mariam served us, and she was very kind.

Always nice food. Special thanks to Maryam our waitress.

Thank you for the wonderful service Maryam!

I went to Oodles N’ Oodles this evening with my kids. Foods are tasty. As busy evening, I had wait for my food a little bit longer than usual. Especially I would like to say about a staff , a thin and tall girl, because I had very good customer service. She is polite, and friendly. She looks happy at work. Whatever I asked, she answered me her smile. When I askd her name, she said her name is Maryam. I am really happy with her service. Very good Customer Service. I want to say her Thanks. The receptionist was also very good but I didn’t asked her name. Every staffs are very good and made my best evening. Thank you all☺️

We were served by marium she was very helpful and rectified a little error quickly .food was really nice and fresh served hot.

Maryam and Subi had great customer service and kept us great company. Subi also informed us about the allergies and had given us a form to fill out which was very caring of her.

Mariam is the best, lovely service ☺️

Had a lovely time here the service was great and Subi really looked after us. Will definitely be going again

Great Experience as always!!! Thank you Maryam for serving in best way possible.

Subi was very friendly and offered us excellent service.

Maryam delivered an excellent service and made sure we were ok throughout our meal. The food was nice, however there was a mistake with a order in the kitchen. But it was resolved very quickly and we enjoyed the rest of our evening.

Served by maryum, very lovely lady , kind and helpful, provided excellent customer service, food was excellent as well

Had a wonderful experience here with my family, special thanks to Maryam, who served us and made sure we had the best time possible.