Al Faisals in Birmingham

We were a table.of 12 and we had fantastic experience. It has been a long time since we came here and forgot how amazing it was. The place is lovely, service was excellent and food was fab. A lot of places is style over substance and a place to take pics. This is great food and in a lovely ambience. We had the tava for starters kebabs were juicy and lamb and chicken was tender. We had a mixture of mains. The lamb karahi was succulent. We also had some chicken dishes and I recommend the chicken on the bone. My favourite has to be lamb and saag this was so creamy and lamb was juicy. I highly recommend this place and will be returning soon.

Excellent food. Great service. Pleasant atmosphere. Toilets clean. Prices very reasonable. It was my first time visiting and I’d definitely recommend 💯

Love this restaurant. I had the Chicken Kali Mirch and it was just like proper hone cooked food. A good sized portion too. Lovely dessert. I had the cookie dough with ice cream and was another good sized portion. Just a shame I live an hour away, but worth the drive over! Highly recommended.

Pretty good traditional Pakistani cuisine. Decent size, decent food. Nothing extraordinary, nothing pretentious. Service is decent. They have an upstairs, which is perfect for hiring for private parties. Nice place to go with family or friends. The taktak lamb is pretty good and different. The taktak chilli chicken is awesome if you can stand the heat. Chicken cheese shish kebabs are the best. Avoid the chat bombs. Not nice. Paneer Tikka is good, such a large quantity as well. Chicken acharwala and the bhuna ghost are also really good. Mango lassi. Also the virgin mojito. Get these by the jug. Tak tak special (chicken and lamb) and lamb Bunna was ordered. Very nice.

Excellent curry! Really fresh food.

The cuisine is aesthetically pleasing and of exceptional quality, with reasonable pricing and attentive service.

This is a little gem in the heart of Birmingham. We where welcomed with a very friendly smile by all the staff, and would especially like to thank manager Qasim for his exceptional service. The attention to detail is impeccable, and the food hands down is probably one of the best we have had; we ordered the lamb taka tak and it was delicious. The ambience is perfect, and the cleanliness is second to none. I would highly recommend this restaurant to anyone looking for nice evening out, you won’t be disappointed.

We come from London & always stop here to get some food. Ordered again today & there was a mix up with our order however, we came back and Hafeez was very accommodating and rectified the mistake as we were about to make our way back home. Cannot fault his customer service 👍🏻👍🏻

I'm told this is one of the original restaurants from the balti triangle, and honestly the quality and taste of the food makes Indian restaurants where I live seem rubbish. The food has a depth of flavour that is amazing and is presented well too. The staff are super helpful and couldn't do more to make sure our experience positive. I've been twice now, and I would love to go again.

Went for late lunch with my daughters,the restaurant was empty, got greeted by a lovely waiter who instantly got some papadons and chutneys for us. We placed our order and the food arrived super fast ( not a good sign) unfortunately it was all preheated food from a day or 2 before most likely frozen foods heated up, naan only item that was probably frozen and then instantly grilled. We had gone shopping to Birmingham and as we had eaten here few years ago thought we will go Same place expecting same quality and of food but we will definitely not be going back. When going to pay the waiter asked how the food was and I told him my honest opinion he was very apologetic gave us some chocolates and really did look as he was feeling bad ( still charged us full price 😜) Honestly save your money and go somewhere else plenty of other places near by.

The food was fresh and tasty. Starters and main course both lovely. The staff were friendly and provided good service. Prices slightly high I thought. Certainly improved the food since the last time I visited here which was many years ago.

Very nice balti and food. Great waiters. It would be great if you stopped selling coca cola, 7up and fanta which supports the genocide of Palestinians and has opened factories on forcibly evicted Palestenian land. I remind all customers to avoid drinking the blood of Palestinians through coca cola, Fanta and Pepsi. There are good alternatives like Salam cola or baraka cola.

The quality of the food is very good - with the flavours just jumping out at you - and perfectly spiced (the lamb shish kebab starter was nice and "punchy"!) The Kahari Gohst with a plain naan never disappoints - delicious! Again, bursting with flavour and the lamb was really succulent. The mango lassie was thick, sweet and almost soothing, and accompanied our food perfectly. As its BYO, the choice of drink is up to you, and it certainly helps in keeping costs down. Parking can be a pain, as the small carpark opposite is often full, but there are generally places in the small side streets nearby.

Visited this restaurant on Saturday with my cousins and uncle. Firstly the service at this restaurant was absolute carnage. From ordering starters to ordering mains, our food took over an hour to come. This is absolutely ridiculous and unacceptable! In regards to the quality of the food, my favourite was the lamb chops, chicken karahi and the lamb curry which apparently takes 45 mins to cook? The rice from the Bombay Briyani did seem to be undercooked and just full of masala, which makes me think, I may need to arrange a masterclass for the chefs on how to make Briyani. The portion sizes were also average, I had the shock of my life when I found out bottled water was priced at £4.50 so stuck to tap water. Overall the service could have been better however I guess you cannot get the staff these days * Edited * After speaking with family I went with to this restaurant, everyone has complained of diarrhoea and vomitting. These reduces the review from 2 stars to 1 star.

The management do not know how to handle the customer. Visited the restaurant with my nephews and the food was ordered at 7.35pm the main never arrived until 9pm after complaining. Also drinks were flat due to being served from large drinks bottles and charging £4.50 per serving. Also they state Coke, Fanta and Sprite on the bill but serve Barrs Cola and 7-up. The standard of the food was poor, it left us with diarrhoea and sickness.

Went back after 2 years, food quality is 5/5 however the service was very slow, I would recommend if you don’t mind waiting for fresh food. Ordered lamb chops 5/5, masala fish 5/5, peshwari lamb 5/5, Karachi chicken boneless 4/5, chicken biryani 2/5

Have been coming here 15 years, always trustable and predictable excellence in food taste quality and portions

Food was very nice really enjoyed the time with family service was very good

Always lovely staff and very friendly

Excellent food excellent service

We had the function room upstairs. So the atmosphere was not in the restaurant control. But it's very nice small function room. The food is good.

I don’t like Pakistani Staff. They're very badly.

Food was not so exciting, not served well , drinks were so so and price was bit higher

Overrated-overpriced It was my 2 time there and the food was okay but the service was slow and the naan and roti were cold. I personally was disappointed with the keema the taste was not delicious as expected. I hope next time they will do better

Booked a table very last minute for iftar with the family and service was amazing, had fruit and drinks to open our fasts with and food came very quickly, large portions, fresh and great prices. Amazing customer service will go again :)

Love going back to this place. Always yummy food and excellent service.

Food was terrible, curries and biryani were bland and the biryani barely had any meat in there. Cheese kebab was a normal sheesh kebab didn’t even notice any cheese. Saw one of the chefs taste a biryani that was returned by customer then put the same spoon he used back in the biryani mixed it up and returned it back to customer. Shocking. Complete waste of money

Gone down from the last visit. Starters ok. The rapidly made Curries were poor. Probably worth waiting for the freshly made kg stuff. Prices have rocketed. Poppadoms were the best thing unfortunately won't be visiting again.

Top notch Brilliant food great service

While the ambiance was somewhat pleasant, the food at this alleged Kashmiri restaurant left much to be desired. The flavors lacked authenticity and depth. The food was disappointingly dry and undercooked, and the service was slow and inattentive. Overall, it was a disappointing dining experience that I will not be repeating anytime soon.

We got there at 5 30 pm, so it wasn't busy. The staff was absolutely amazing, couldn't do enough. As for food, we had chicken taktak, aloo gobi, and mushroom curries. I personally was disappointed with the aloo gobi. There were three pieces of cauliflower, a few pieces of potatoes, and lots of sauce. I didn't enjoy it at all, taste utterly distorted and too "wet" for aloo gobi. Reason for not complaining was, company was staff improvised enough before during and after (large mugs as opposed to wee cup's for tea) our meal. Peshawari naan are a must and best in Birmingham.

We were made comfortable the moment we stepped in. The owner's grandson was there and he was very helpful as I had some issues with my phone. Food was excellent, on time and really delicious. The ambience was calm, relaxing and enjoyable. The tea I had there was one of the best I had in months. Great work guys, keep up the good work.

Tbh it's gone down hill. Not what it used to be

My first experience of a Balti restaurant in Birmingham. This place was recommended by someone and it was well worth the visit. The food was excellent, beautifully spiced and tasty. Best thing of all was the service and the staff, they made us feel very welcome, were chatty and attentive, without being too ‘pushy.’ I was born in Birmingham but left when I was 8 and don’t get back as often as I’d like. This restaurant is definitely worthy of another visit, the next time I’m in Brum.

The establishment was clean, spacious and the decor was above standard. Food: starters were excellent and they were big in portion. Also the salad was very good for a Pakistani/south Asian establishment. For mains lamb gosh was good. And the jalfrezi also was tasty. Disappointed with the chi saag. Deserts were standard nothing to show off about. Service was very poor and it wasn’t even busy as we dined on a Monday. Granted the waiters were very young, but they were very rude. Not all mind you but enough to make this review. Example one, when we ordered drinks he gave us 2 wrong drinks out of 3 and just said we don’t serve coke or Pepsi after he gave us the drinks. He served us Pepsi max. The young waiter didn’t know the difference between chi tika jalfrezi and chi tika mosala. Just said we do king prawn jalfrezi. After a while we explained how he can change the king prawn to chi tika. When we ordered the desert he didn’t give us the ice cream and said it doesn’t come with ice cream. We told him to read the menu and the manager said “oh some people do not want ice cream” but if it’s on the menu and we didn’t ask for a change, you give what’s been advertised. And when the bill was asked for the waiter slammed it on the table. We did leave closing time. I think the manager should take more ownership and take orders as the staff are very young and inexperienced. But I do understand everyone has to learn. I would actually return but now I know what to expect. As I enjoyed the starters and 2 out of 3 mains. Rice and nan were decent too. Ps they charged my mate twice!! So he’s going to call them for a return charge.

What a lovely classic place to eat. The staff are so helpful and attentive! They served us free pompadour and dips. The food was so yummy we couldn’t even finish the food. My second time visiting this lovely place and won’t be my last. 👍🏾

OMG, food is fabulous. Service great, at good price too. Been some time since my last visit til now, absolutely not disappointed. Thank you.

Food was amazing and staffs were brilliant.

Good quality food. A great example of the quality of the Birmingham Balti Triangle.

Best restaurant on Balti triangle we have visited, firstly the staff were very helpful and polite also smartly dressed, the cleanliness of the place was excellent, the food served was delicious, starters, main course and sundries absolutely spot on, can't wait to eat there again, well done to the management.

Just visited Al Faisals restaurant with my wife and son, This restaurant has got to be the best on the Balti triangle. Trust me I've been eating curries for over 50 years, food 10/10 cleanliness 10/10 staff 10/10 Definitely will be back, loved it all three of us

Great food, though the whole chicken was extraordinary dry. Probably a day or two cold, or maybe left on the grill for a tad too long. Food arrived in a timely manner. Servers were mindful and helpful! Al-Faisal's is our go-to place for a decent sit-down meal, and usually never a disappointment. Advice - take the whole chicken off of the menu. And.... What's with the 10% service charge? This is Sparkhill/Balsall Heath, not Knightsbridge!! A little pricey but enjoyable.

Terrible. The first time i visited Al Faisals was in the middle of Novemeber 2023. Whilst waiting for my order, i was seated in a near by approximity to the Al Faisal chefs and i could hear the chefs talking about me in their native language Mirpuri. This continued throughout my wait for my food to arrive and then one of the chefs told a waiter to ask me 'If i have an older brother by any chance?' Even whilst i was eating my main meal i felt uneasy as i could feel the chefs constantly looking at me whilst continuing to talk about me in their native language. One of the comments i recall one of the chefs saying about me in Mirpuri was that his face looks like a certain persons. Because of this horrible conduct by the chef sat Al Faisals, my experience at Al Faisals felt horrible. Soon after this, a few weeks later i came again but this time i wore a hood so the chefs could not see me. Again, i was seated quite close to the chefs. Just before i left the restaurant I told the manager about what happened last time i visited Al Faisals but he apologised. A few weeks later on my third visit to Al Faisals, i sat away from the chefs but was opposite them near the window by the entrance to Al Faisals restaurant. Once again i could see through the window that one of the chefs was constantly looking at me and because the restaurant was not very busy and because that chef was quite loud i could tell he was talking about me to the other chefs. When i went to pay my bills this very same chef was staring at me whilst talking to some other individuals making it seem like he was once again talking about me. Because of this kind of rude conduct of the chefs my experience at Al Faisals has been unpleasant. Regarding the taste of the food, on two of my three visits to Al Faisals Restaurant i ordered lamb sheesh kebabs and i ordered lamb chops on three of my visits to Al Faisals restaurant. The lamb sheesh kebabs and lamb chops were horrible every time i consumed them.

Extremely disappointed! First of all restaurant was very cold and when it was cold outside this was unwelcome. The staff were not at all friendly, glum faces and quite passive aggressive with their approach, personal hygiene of a few as a little off putting. Now for the food! Awful. It all arrived way too quickly to have been cooked from scratch and it just blew our heads off. Way too spicy especially when two people ordered a korma and masala !! The naan breads were doughy and not at all nice. Toilets were unusable with urine and toilet roll all over the toilets and floor. Will not be returning

Absolutely beautiful and delicious food. Had to go again to convince myself that the food was one of the best I have ever had. Well recommend.

Good food and service but very pricey at £24 for a mix grill

Went there today, was very disappointed as place was really cold. Ordered starters wings and chicken pakora. Lamb karahi dishes were very watery and no taste. Deal dish was nice.

Firstly, I want to start off by saying that the staff were extremely friendly and made us feel welcome. Excellent service. One staff member took the time to talk to me as I was waiting for my associate to turn up. The atmosphere was brilliant. Beautiful interior and very clean too. Food was delicious, menu items were explained what they were. Ample space for parking so had no issues, considering it's on the main road. They also cater for parties. All in all, had a great experience and would definitely be going again.

Amazing authentic pakistani food Peshwari gosht and Karai Chooza absolutely delicious and amazing service by all the waiters and the restaurant staff especially Qasim great man

nice fresh food. been quite a few times now with my husband. you can see your food being prepared. friendly staff and great atmosphere

Visited this place for lunch. Ordered chops which looked stale and not fresh. Handi was also looking stale and didn't enjoy the meal at all. Shame, I was expecting quality to be much better and freshly prepared. Not visiting again

Went for a lunch. Asked the waiter for recommendations, for their specialities and was advised to take kali mirchi karahi so took this and chops for a starter. We were served pappadams with sauces, unfortunately my poppadom was taken back by the waiter before I could finish it. Food arrived super fast which in this case wasn't a good thing... Chops were pre cooked (taste like boiled a day earlier), covered in a strange powdered taste like masala. Black pepper mutton wasn't very impressive, consistency and taste like cooked by amateur chief. Very disappointing as if it was recommend as a house special so should have that wow factor but it looks like it was recommended based on what they had leftover from the night before and just need to get rid off. We couldn't finish that small portion of mutton and had to take half home - after 2 days still have that box in the fridge as no one feel tempted or hungry enough to eat it... Room was very cold with AC full on blasting. Overall I'm quite confident we were served a leftovers from a previous day, except naans that were the only fresh items on the table . At this point I don't think we will go back there again .

Food was a decent munch, the price was certainly for what it was worth and I was overall satisfied with it. The interior definitely has room for improvement, this place has potential to level up and really pop out in its location. Overall a 6 not bad at all buddy

Have an absolutely fantastic group meal here this evening. Service and food was outstanding

Disappointing. Came recommended but the food failed on freshness and taste. Maybe the place used to be better but I would not go back

Good place to dine and delicious food in affordable price

Food was very nice, would have liked a bit more veg options. There's a few things like pizza for kids who don't like curry. Drinks were unfortunately a let down. Overall nice and lovely staff members.

First visit with family. Food was spot on wsp the tak tak special was excellently cooked. Service can't fault it. The lads were kind. Inshallah will visit again. 10/10

Came here for a birthday in the function room upstairs. Decor, food, staff were amazing. Only one slight issue was that starters and mains came out together which was not ideal but food and presentation was good nonetheless. Would definitely recommend and will be coming back soon!

Not a good experience this time

Food was bland raw lamp chops Didn't even had half of the things what we wanted to order... Compare to last time this time round our visit her I must say very poor...

This is my favourite place to dine, whether it's with family or friends. The staff are so attentive and the service is always spot on. The food is delicious and cooked fresh. If you fancy authentic yummy food then this is the place. It has lovely decor and a lovely atmosphere too. Will be returning soon.

Starters and main course, amazing excellent service

Food was really tasty, service was abit slow. There was not enough staff as it could be due to it being a weekday. We went for mother in laws 85th birthday.

Had a lovely meal. Staff are fantastic. Nice relaxing atmosphere.

The compliment starters were nice. The staff was polite. Nice service. The food was okay too. The green tea was served in pretty little cups. The itself was lovely.

Just had a delicious balti meal here. The best poppadoms and pickles ever and a delicious paneer Makhani and garlic naan bread.

It's difficult to fault this place ...food is out of this world...young waiter was client sensitive...generous portions...definitely coming back...and will take some photos...

Food is OK nothing special definitely over priced

Excellent service staff were incredible Lovely food enjoyed the starters main course would highly recommend it

First time here and we were greeted nicely and seated comfortable. All the waiters were very mannerful and polite but Saad gave excellent customer service. Food was good especially the samosa chaat. Definitly will try again.

This is the first in a few years that we have returned at Al Faisals. We stopped coming as we felt the food and service was going downhill, which was a shame as we enjoyed good food here. We thought we'd give it another try. We ordered a large mix grill, masala fish, daal, lamb biryani and naan. The food was delicious and best masala fish I have had in a while. Hats off to the chef. Our waiter today was Siddesh, he made us welcome, attentive, and lovely mannerism. Overall a great experience. 👍

Banging Food Came all the way from Blackburn 2 hour drive definitely recommend it 10 out of 10

Nice place for family to eat at. Foods nice esp the curries

First time I have been. Good quality of food although some in the group I went with didn't get items that menu said were included. This was explained after having to check due to unavailability. Staff were overall friendly and attentive. Was quite empty especially being on a weekend but I preferred that. Would go again.

Tasty food. Improvement required in the service level from the staff, taking too much time to attend the customers!

Delicious food. Friendly, attentive staff. All round enjoyable experience

I have been here many times and it never disappoints. Food is gorgeous and staff polite and friendly. I’ve tried many restaurants but I keep coming back to this one. Try their paneer dishes!

Great place. Food delicious . Would highly recommend

Delicious food and excellent service. Reasonably priced. Highly recommend their cheese sheesh kebab, very tasty.

Very nice restaurant, staff is very friendly and helpful. Food was served hot and it was well cooked. Actually enjoyed the mixed grill and chicken biryani .

Such a disgusting food never ever I don’t now how people rated dem 4 or 5 star they don’t know about food taste absolutely the worst restaurants I’ve been too.

*Update* 2023 Eid ul Fitr. I've dined here a handful of times. I'd say circa 2006, 2013, 2017 and 2023. The restaurant is very comfortable for dining in, great atmosphere and very expansive. Almost anywhere you're seated, it feels premium. The servers have always been friendly and exceptional service right to the end as you're leaving the premises. We were a group of 16+ with children of all ages present. The servers engaged with them, helped to return them to their seats when they wandered off and kept them engaged. They changed our cutlery midway after starters and provided complimentary gifts of sweets (mithai) at the end. Nonetheless, the 2 star rating is simply down to the food itself. We ordered mixed grills, lamb chops, chicken wings, fries, chaat bombs, naan, rotis, 1KG Chicken Karahi on the 🍗. We specifically asked for very spicy food, especially the Karahi as it's always made fresh to order. Unfortunately, not a single item had any spice. The flavour was not spectacular and incredibly disappointing. If you're going to cater to the South Asian community especially, it has to be spicy! All over Ladypool road, the food is fiery as this is the demand. It's a shame, as all the food is prepared piping hot and fresh, looks great, unbelievable atmosphere, free parking with great restroom facilities. They just need to add spice to their food. I can understand low spice but *zero spice* is criminal.

Great food and atmosphere. Laid out a nice iftar for free as well. Very nice of them.

Had a nice Iftari warm welcome from staff highly recommended.

Very nice food and service went for iftari and wasn’t disappointed everything was delicious and they offer free fruit and dates and rooh afza for iftari very nice never experienced that before

Overrated and overpriced, 1kg lamb 1kg chicken curry came with a very small amount of meat and poultry which costed an arm and a leg. Genuinely the quality was not very good alot of room for improvement. Service was an upside however for certain servers others were at times rude.

Very disgusting owner, threatening behaviour as I witnessed the owner be physically and verbally abusive towards a visitor. Wont visit again and I recommend not going here if you want to avoid violent confrontation. There are plenty of other SAFER alternatives.

Lovely food, great service, dodgy steps outside that are a bit of a hazard. We ate here during Ramadan, and there HAS to be respect paid to the staff who would have been fasting since 4am and STILL managed to smile, be nice, and make delicious food. There's only one real complaint, and that's NOT the restaurant, but the Kings Heath/Moseley miggle-claaass with their free-range children. I like children, most of the time, but when the parents allow them to run amok in a restaurant. Seriously, one of those kids with a pan of hot channa masala down its face was a real possibility. I get wound up by the total lack of respect these so-called 'educated' tossers have for others. Who lets their kids play hide and seek in a restaurant? Parents just sat there oblivious to all because they're too engrossed in a conversation about tie-dye nappies. FFS one of those kids was called Wilfred (now THAT is bad parenting!)

Very nice restaurant...excellent service...😋 delicious food...highly recommended for party. Had booked for my sons 18th bday...was superb. Thanks to manager and staff...very nice and friendly

Excellent place atmosphere would probably be much better but we have always been in at quieter times

Great food. Fish amazing. Lovely staff

This was my first “eat out” curry back in 1982. I have been an infrequent visitor since - mainly as I live far away. The next generation of the family have taken the restaurant to the next level - still true to its roots but up-to-date. Great lunch and food had a Desi kick delicious 😋

Lovely flavours and brilliant customer service. Went in for a birthday and they even brought out a complementary birthday dessert at the end of the meal. Inshallah would love to go again.

Went in on an afternoon nobody else in but absolutely spot on very good can't say enough absolutely spot on 💯%

Average place for dinner. Food was pre cooked and has no taste of Asian spices.

We love a good curry and this is the best we’ve tasted by far! Excellent service, authentic feel and food is spot on every time. We don’t eat any other curry but Al Faisals

Excellent balti in the original tradition. Well worth a visit.

My husband and I shared a meal today and I’ve got to say from the time we entered to the time we left the service was outstanding. The starters we order tasted delicious and we didn’t get the normal onion and a few green leaf salad that most restaurants give but a full salad and a decent size too which you’d have to pay for in most other restaurants. The staff were helpful and changed the rice I order as it was a little too hard for my stomach. Once I explained my problem they made me a softer version and came round a number of times to make sure that I was okay. It is definitely worth trying this restaurant as you won’t be let down.

The food was cold and the service was not nice