Onvini Cafe in South Gloucestershire

This is my favourite takeaway and always enjoyed the food. Staff really friendly and food delicious. However we had a takeaway last night and didn't enjoy as much. Husband said prawns didn't taste great.

The lady manager was very rude to me, Instead of apologising for the delay of my takeaway order. She said there’s no agreement or promise for take away ordering. I should expect the delaying and prepare extra time for collecting. When I called in to order a takeaway, I told the receptionist that I only have 20 minutes not 30 minutes, which's was the time I was initially offered, to collect the food because I need to go to work. The receptionist confirmed with the kitchen that 20mins were ok. When I arrived, the food was not ready. The staff said it would be ready soon. I waited for 5 minutes. The food was still not ready. I waited further 5 minutes, it’s still not ready. I requested to speak to the manager to confirm if it’s really coming or no. The lady manager shouted at me for not being patient. I tried to explain to her that 10 minutes normally are not too long, but not when you try to get to work. She refused to listen and kept insulting me for not leaving extra time. I had to walk away. She told me that she will not want to see me again. I told her I will put on website for other customers to judge it. She said that she doesn’t mind. It’s not the reason to be rude to customers just because the food is a bit better than other Chinese restaurants.

Walked in and ordered a few items from the takeaway menu. Even though they appeared very busy with phone orders we received our order very quickly and the food was delicious! Will definitely be returning.

Amazing breakfast provided at good price. This is a real hidden gem! Lovely people and they even had gf bread. We’ll be back.

Never a dull visit. This place draws a very eclectic clientele. People of all ages and all backgrounds visit and all get along. The most friendly pub on the hill.