Onslow Arms in Chichester

We had a drink beside the canal, it was a good family atmosphere. Decent beer, a good rosé and pleasant staff.

Lovely local pub, great atmosphere and delicious food.

Absolutely appalling experience. We came here for the first time with high hopes after a nice walk along the canal, it’s a local pub and we wanted to support it but we left hungry, frustrated, and completely disappointed. We ordered just two mains and were left waiting outside for over an hour and a half with no updates. We politely tried to ask the staff member who was delivering other food for an update and were blatantly ignored. Eventually had to go inside to chase it up ourselves, only to be told it would be another 25 minutes. Nearly a 2-hour wait for two meals? That’s completely unacceptable. What made it worse was the complete lack of apology or empathy from staff. No explanation, no goodwill gesture, no basic courtesy, just a shrug and a “wait longer.” We were left hungry and rightly annoyed. A real shame, as we were genuinely excited to try the place and support a local business. But after this experience, we’ll be telling friends and neighbours to steer clear. The service was indifferent at best, and utterly rude at worst. Avoid and bring a packed lunch for after the walk instead.

Very busy day today, staff doing great to stay on top of things. Nice atmosphere near to canal walks.

The food looked and smelt delicious, but after a 90+ minute wait with no food and poor service, we left hungry, frustrated and feeling unwelcome. After recently moving to the area, we were looking forward to trying the Onslow Arms. We ordered two mains and waited patiently, even as tables that arrived well after us were served. After over an hours wait and asking multiple times on the status of our order, we were finally told it would be another 25 minutes wait – nearly two hours in total. At no point were we warned about delays, and no explanation was given. Other tables who had ordered the same menu items over 45 minutes after us were already eating, and staff offered little in the way of updates or empathy. It was clear we weren’t the only ones having issues, with a growing group of us around the bar in a similar situation. What stood out most was the sheer indifference. The only explanation offered was that it was busy, with no reference to the inconsistent wait times. Staff seemed surprised when they realised how long we’d been waiting, yet showed no real sympathy and made no effort to make things right. Communication was minimal (repeatedly having to chase for updates and answers) and any sense of responsibility or care was completely lacking. Yes, it was a bank holiday, but poor communication and indifference from staff are harder to forgive than a busy kitchen. We’d hoped to bring some friends and family here, but given this experience we shan’t be back and certainly won’t be recommending…

Very nice food, but unless it's me being entitled, having to wait 2 hours for food to arrive was totally unacceptable. It was busy, granted, but what a shambles!

Had a medium red wine and pint of Guinness cost £15:40. Wow. £4 more expensive than most other places. Didn’t eat sandwiches are £10. Lots of dogs also in eating areas. Give this a miss.

Lovely canal-side pub. Food was outstanding! We had the meat sharer, loaded chips and beetroot salad. All amazing 👏 Loved the goats in the garden too 😀

Lovely setting, ate overlooking the canal. We were a group of 5. Two caesar salads were nice but 3 of us were very disappointed with the food. Not sure that any of it was smoked, the beef chewy and not sure where the jerk seasoning went. The service was very good. Sadly won't be back

What a gem of a place hidden in the lovely Rudgwick. The meat platters are a must. Nothing left on our plates which is always a good sign. Stuff all pleasant and we will be back

Just stopped for a pint whilst cycling past. It was a nice sunny day and I sat in the garden in the shade. The pint was lovely but expensive. Kinda par for the course in this neck of the woods though.

Recommend a return visit friendly staff, food was good value extensive pub garden with views of the canal and dog friendly .

This won't disappoint for your buck, service was nice, food was nice, atmosphere was nice, no setting the world on fire but nice. Think the meat could have been a little less dry! No blowing your socks off but a decent around PUB.

Nice pub! Lots of parking. Great for gluten free.

Excellent food and service. Sitting outside next to the canal in beautiful weather. Excellent place.

We were there for a few drinks after one of our friend wedding. The pub was quiet, not many patrons apart from us and our friend's friend there were 4 more people. The service was at the bar. We did not taste their food. They also have accommodation and provide breakfast. They are dog friendly which was very important for us as we had our four legged friend with us.

Good food, but not outstanding. Maybe a little pricey, but I guess you pay for the location. It's not everywhere you can eat by the side of a canal. Nice walk along the towpath afterwards. Good beer 🍺 👍

OK for a drink, but the food was awful.

Amazing food. Great service. Would highly recommend. Beautiful country pub with amazing atmosphere. Staff were so helpful and friendly. As a family we all had different from the menu and we all enjoyed every mouthful.

Lovely pub by the canal. Service great and food was lovely .

Good here was mediocre at best. Chicken burger was mostly inedible and thrown onto the plate. Plus expensive for crappy ingredients and taste. Service was miserable given. But it’s a great location by the canal.

Came here for their monthly quiz night Buy one burger get second for a £1- bargain ! Recommend the spicy b*****d sauce with yours if you like a kick ! Zero prevent beer on draught- great if you’re driving ! Very hospitable staff to cater for your every need Been here before & their beef meat platter with burnt ends is divine Highly recommended

Wait to order beyond ridiculous, food then inedible, cold, not fresh and very obviously old and reheated. Definitely would not return or recommend!

Lovely roast with all the trimmings and amazing puddings. Beautiful spot by the canal. Nice walks nearby. Will be back +++

Lovely pub with a gem of a garden next to the canal

Great location had a drink after a meeting great location and good looking menu

We booked a table for 2pm two hours after they opened. They had three items on the menu including roasts, salad and burgers. The roasts had ran out along with the fish ceaser salad and we were not advised until after being charged for the food we ordered and couldn’t have.

We booked a table for my father’s birthday, there were burgers, ceaser salad and roast on the menu, by 2 o clock both the roast and salad were sold out. They also took my money before telling me the food was out of stock. Terrible experience and I won’t be back.

Has never failed to serve excellent Sunday Roast Have returned many times and would happily stay all afternoon in lovely garden and surroundings

Lovely small village pub. Cosy and inviting. Has parking.

Arrived without booking, they found a table for 2, food was impeccable and great value, freshly cooked and great menu, with different choices to most other pubs.lovely quaint country pub, friendly staff. Highly reccomend

Great staff. Friendly helpful. Food was amazing and portions were huge .

If you love hot flavours...try the Inferno Burger! It's got epic flavour as well as epic heat!

Now this is a traditional pub at its best!

The food was excellent and the staff were lovely it was a very nice experience all in all it was a lovely day and the drink was nice

Lovely country pub, not too busy, easy getting a table as not booked. Staff were lovely & attentive. The atmosphere was comfortable with a mix of travellers and regulars. Food was ok enjoyed and filled us up.

Fantastic Sunday meal and wonderful atmosphere.

Had a fab Sunday roast here. Would recommend!

Food is always lovely, staff really nice and very helpful. Had an amazing meal tonight. Burnt ends their speciality, so good.

Lovely fish and chips in a cosy pub nicely decorated for Christmas. Generous portions, good price and all the staff were very friendly and polite.

Lovely friendly pub. Good food. Cracking fire. Great place for walks

As the only pub in Loxwood, with a traditional 'pub' feel, including open fire, family and pet friendly, an enormous 'plus' is the restaurant which specializes in 'smokehouse' meats. This was our second visit to the Onslow since its rebranding and the quality of the fare and experience as a whole was consistent. This has now become our 'go to' pub/restaurant of choice. Long may they continue.

Lovely pub went with family. Staff and service very friendly and responsive. Roast beef was delicious , one of the best I've ever had. Portions are generous, felt guilty with wastage ! If you haven't been for Sunday lunch then you've been missing out !

Christmas lunch for a group of 18. The food and service were was superb. You won’t go hungry, that’s for sure. The meals were large and they even gave us doggy bags for the excess meat. If you like hot and spicy, try the chicken wings with the hot ba**ard sauce. Delicious and lip tingling.

Christmas lunch for a group of 18. The food and service were was superb. You won’t go hungry, that’s for sure.

We arrived gone 8pm without a booking and was well catered for by the efficient staff. My party of 5 were more the happy with all our meals and the Onslow Arms maintains one of my favorite pubs in the area

Staff very attentive and efficient. Had sandwich lunch which was very good. Would definitely visit again, preferably in the spring/summer to do the canal walk.

Fabulous pub grub, very welcoming staff and a great atmosphere. Sunday roast beef was really good, cauliflower cheese was a great side.

Great place to go for a walk and then end if the pub! Roaring fires and if you sit outside they have goats and a kids play area, great selection of beers and staff are friendly and helpful

Celebrated the close of my 60th birthday weekend with a walk and roast. We were a large group and our booking was dealt with very efficiently. Everything booked beforehand, food came out together, was all lovely and hot, and very delicious. Thanks to all the staff who were all friendly and helpful. Wonderful end to a weekend of festivities.

From the outside the Onslow looks a bit scruffy and run down but once inside it is very pleasant. Our Sunday lunches were a bit of a letdown. The smoked duck was excellent but barely warm vegetables and mediocre roast potatoes were a big disappointment. The staff were very chirpy and obliging.

Great little pub. Worth a visit

Wow, this is the best pub food I've had in ages! A cosy fire, attentive staff, and incredibly good grub. Try a Pimms - get almost a pint for £5.50! Definitely coming back here..

Food was OK. Roast were well done BUT swimming in rather salty gravy. Atmosphere is good especially in the summer , sitting by the canal. Plenty parking spaces and lovely walks along the canal.

An enjoyable walk along the canal, followed by a great meal at the Onslow Arms, with a Pimms, perfect on a sunny, autumn Saturday. The food was really good and surprisingly inexpensive. The staff, efficient, and friendly, matching the atmosphere. I'd certainly recommend.

This is a great place for walking, talking, eating and drinking. It is about an hour and a half for us to drive to but it’s the perfect place for us to meet friends in the middle and is so worth it. Dogs are welcome, both inside and outside the pub. The food is delicious and generous portions, they also use Saucy Cow sauces which are delicious also. I absolutely recommend the Onslow Arms .

I love this pub, manager Barney is hot.

My family and I had the most amazing roast here today. The service was great, it had a lovely busy vibe and the food was great! It’s so hard to find a good roast locally but this was outstanding! We can’t wait to come back….. again!

What a lovely pub on the side of the canal. Great for dog walking however food was poor. We had a mixture of roasts and other things. Roast was chewy and over cooked, vegetables were soggy and mac and cheese was tasteless. Staff were attentive and really chatty and good. In all Great setting great staff but poor food

Lovely burgers, atmosphere and location. Well worth a trip out for a walk along the canal followed by a lovely meal. Made to feel very welcome 🍴😘

My friend had Hunters Chicken which was raw and bloody, and has been ill for the past 24 hours. We sent the chicken back. My scampi was very greasy and I've had awful indigestion for the past 24 hours. 2 beers were off leaving only one choice. The pudding was nice. The female staff were nice enough but the male had real attitude. Would NOT recommend

Stunning Pub in a Wonderful location

A great menu, friendly service, and good atmosphere.

Our third visit to the Onslow arms and every time is just wow! The setting, the staff, the food, the goats!! Burgers, Sunday roasts and today, a jerk chicken hot dog, all bases and tastes covered with their own line of delicious sauces. I highly recommend the Pineapple Buffalo sauce and all available to buy on site. Whatever the occasion, whoever the company, I highly recommend the Onslow Arms!

Beautiful setting, staff attentive despite being busy. We were surprised at the food choices on the menu as there was a lack of the regular choices BUT a large variety of burgers. Sadly, we weren't given the lunch menu that can be seen on their website. We ordered starters and mains and although the food was well cooked and tasty, they put their saucy cow burger mayonnaise on the dishes. Whilst I'm not averse to the sauce it has a strong, smokey flavour which I considered overpowered the many lovely flavours. Whilst we felt looked after and all questions answered by the waiting staff, we would return for the scenery but not the food.

It's still lovely a pub. Haven't been for some time. Really nice pub gardens now,making the most of its waterside to canal. Which you can walk along too. Or take a trip on. Didn't eat there but food always use to be good.

Everyone's always raved about this place and despite passing twice a day everyday for a year I'd never been in, finally went down there with my boys and it was lovely. Pints were flat as anything which was dissapointing but the staff atmosphere food and service more than make up for it. Teach your staff how to pour a proper pint and it'd be 10/5 stars

Great meal, varied menu, lots of choice. Sensible priced pint too.

Very busy but still managed to get their covers served in good time, lovely day to eat out and have a drink by the canal. We'll done one and all at the Onslow Arms !!!

Toilets don't have enough lighting , can't see properly

5 of us. 4 had the Sunday Roast...which was delicious! I had the roast lamb. It was tender, tasty & plentiful (a lot of meat)! Everyone was very impressed by both the food & the surroundings (garden is next to a Canal) If we're ever down this way again...will definitely return!

Nice pleasant easy going spot, would definitely recommend 👌🏽

Good quality meal and lots of menu choice. A good atmosphere for a meal out. Service was also good and didn't have to wait to long for food to arrive .

Lovely pub right by the canal, the sun was shining so we enjoyed our views outside. Lots of tables outside if you want a drink/food before or after your walk. I liked the pitta with chicken and my husband enjoyed the chicken burger with cheesy chips. Staff was friendly and welcoming. Plenty of parking too.

Lovely setting. Not cheap ! Pouring expensive lager without holding glass up to tap is a no no. Hectic bar service without clear guidelines.

Lovely pub great gardens amazing views and wonderful service

Lovely old pub on a beautiful canal with lots of outdoor space on a nice day, and good vibes on the inside. Unfortunately the prices are a little steep for what you get but otherwise it's a good spot.

A little more expensive than our usual pub dinner, but a lovely treat. £25ish for a platter of mean/fish with a side. Delicious food and friendly staff.

Visited whilst on holiday this year and 2 years ago as well. Varied menu, suitable for all the family. Lovely location next to the canal, plenty of outdoor seating.

Lovely pub, beautiful beer garden. Food was lovely keep it up guys

Great place. Loads of outdoor seating overlooking the canal and plenty of parking.

Lovely pub on the canal, staff were quick and polite, plenty of outdoor seating

Lovely food, Very pleasant and helpful staff. Nice relaxed atmosphere.

Great food children menu good amount . Lovely for walks. Dogs made very welcome

Absolutely excellent food, fast service, can't really ask for more

Stopped here after a walk and opted to have a Sunday roast. I was honestly extremely surprised as the food we had was amazing. I'd say slightly expensive as the roast was £20 but had to pay for cauliflower cheese and pigs in blankets. Would highly recommend and will definitely visit again.

If you download the loyalty card, the meal deals are very good value for money. This is a fantastic pub. We enjoyed our visit.

We had the Sunday lunch inside. The food was really good and plentiful! The roast potatoes were the best I have had in a pub. They were nice and crispy and not soggy. The roast pork was lovely and there was also a huge Yorkshire pudding with the meal. A very good Sunday lunch.

Had driven past this pub many times and thought must drop in. Today drove to it for lunch. Great location right next to the canal. Good selection of Badgers Beers. Very friendly bar staff. The beer garden is fantastic right along side the canal. We both ordered a light snack lunch. My wife ordered mackerel pate, dill pickels & toasted Baguette, £8. I had Ciabatta Sandwich , Prawn Morie rose and lettuce £10. My wifes arrived with I think a ciabatta cut in half with a thin layer of pate already spread on it. Whatever the bread was it was not toasted. Mine was the same type of bread with, being generous, a quarter of an inch of the smallest prawns I have ever seen. Such a shame. No staff came to ask how it was which is usually done today. If you just want a drink in a lovely location with great beers and fab. staff, this is a real find, but unless we were unlucky, don't bother with the food.

Situated on next to the river. Great location. Warm welcoming atmosphere. Helpful friendly staff. Sadly let down by poor food

Pleasant relaxed atmosphere. Friendly helpful staff. Dreadful food

Customer service at its lowest. Ordered a burger yesterday, took it back to be well done. I’m only assuming he’s manager but his customer service and politeness was shocking, started arguing with me and my partner as to why it was pink in the middle. Came out to show me that burger isn’t not cooked. Proceeded to touch the food with his hands which I asked for a new one. Brought a new one out and made me cut it infront of him to prove it’s the ‘quality of the burger’. He was not listening to us one bit. Very rude and quite condescending. Will never come back here again.

Great outside tables next to the canal. Very good food served by friendly and helpful staff

The pub was lovely and the food was nice. We sat outside as it was a lovely day. When we arrived we did have to stand around waiting for someone to acknowledge us for about 10 minutes and then we finally had to get someone’s attention behind the bar. We tried to order on the website/app but this did not work so we had to go in. We had booked a table, but we were just told to sit anywhere even though tables were clearly reserved. Food was nice pub food. Beautiful surroundings by the canal and lovely service from the waitress. I would definitely go again.

Nice pub in the countryside by the river of a canal. They have a good selection of beers and a pretty common menu by British’s standards. I wasn’t too impressed with the Sunday roast to be honest, the cheesy chips are pretty good.

Such a lovely quaint place. Great atmosphere. Nice beer garden, right by the canal. Spent a great evening there. Would like to visit again. Visited with a friend and my dog, and both were welcome inside 😀

Lovely situation by the canal.Plenty of outside seating .

Rude staff, if you’re not a local you’ll wait to be served, lad with nose ring can’t pour a pint to save his life. Staff very well under trained

Great food and service, good selection of drinks

Lovely country pub by the Amberley to Guildford canal. Nice pint of Badger real ale. Friendly staff. The food was nice, chicken burger, but on the high side. Chips good. The platter on a board would be better with dips in small containers.