Olivers Coffee House in Edinburgh, City of

Overpriced, under taste and seemingly under cooked bacon roll (for decorum I'll just say 'unsettled' digestive track followed). Stale cinnamon bun. At least the coffees and hot chocolate was ok.

Un grupo de seis de nosotros nos dieron una cálida bienvenida en el concurrido restaurante un domingo por la noche y tuvimos una gran comida, muy bien presentado, bien cocinada. Amplio menú hambriento, no demasiado tiempo, apropiado para los vegetarianos, así como la carne/pescado caprichosos. Unas ensaladas y platos principales.

I made a booking on Saturday for 3 people at 1.30pm. When I arrived, there was a sign on the door to say they close at 2pm every day. I went in and asked why they hadn't pointed that out when I made the booking that day. The male staff member said he had me down for 1pm and they've been closing at 2pm for months. I said I hadn't been there for months so how was I supposed to know that. His response was to make an angry noise then storm off through to the kitchen, leaving the lady to apologise for any misunderstanding. Very bad customer service. I won't be going in again.

Felt like a local coffee shop due to the superbly friendly staff. A nice atmosphere. Well done to them. It should be what all places do, but they don’t. Top marks all.

Absolutely lovely staff helping an elderly lady with the app and being incredibly patient and cheery through it