Based on 234 opinions finded in 1 websites
Based on 234 opinions finded in 1 websites
Opinions
Service in this place is very slow .we ordered two hot chocolates they tasted like dish water went to complain they did make me another but no difference awful won't return sad nice looking place.
David C . 2023-11-18
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So we took our family of 9 adults and 2 children for breakfast which came to over a £100. When the breakfast came one of the plates were missing beans? Called waitress who gave a mumbo jumbo answer and said a dry breakfast was asked for which was absolutely not the case and would not give us the beans!! Also we paid for 2 pieces of toast which we waited for and never came! Again I asked the waitress and was told it was put on one of the breakfast plates.I don't understand why? After saying we have spent over a £100 we were then given 1 piece of toast when two were paid for. Customer service was awful!!!
Therese G . 2023-11-18
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On arrival were told there was an hour's wait for food (although there were empty tables near us) and the member of staff suggested we tried the coffee shop - Green and wild - in the food hall. Followed her advice. We waited 45 minutes for an over priced sandwich. Staff were friendly and apologetic but unlikely to make a return visit.
catherine p . 2023-11-11
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Really poor service - some of the food on the dinner was cold. My daughters meal arrived as the waiter was clearing the rest of the tables plates, we had to remind staff 3 times that we still hadn't received it. One bowl of vegetables between 4 adults, we were told more vegetables were on their way but after asking twice more for it and nothing being brought we just gave up. We even had to ask where our drinks were as they didn't arrive. Not great, won't be returning.
Alexandra E . 2023-10-30
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Delicious food in a really cute setting. The best stuffing I’ve had on a roast out. Delicious cakes to choose from and lovely coffee too
Pioneer06015865241 . 2023-10-16
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Amazing Sunday lunch. Staff were excellent and welcoming. Food was served quickly . Definitely worth a visit.
Darren T . 2023-10-16
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Always lots to chose from and the staff are so nice and friendly . The place is always clean with a happy vibe and pleasent surroundings .
Rachel P . 2023-10-02
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Fabulous food and great service…staff are extremely friendly. Wonderful atmosphere…great venue…could spend all day here walking around the garden centre.
Dawn L . 2023-10-02
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Visited the Olive Tree today at about 2 pm the place was nice and busy with a great vibe. We accidentally got in the way of one of the serving staff as we walked in, and we exchanged smiles we asked where to sit and she said take a seat where you like. We sat there causally looking at the menu, and after sometime we thought perhaps we better go up and place our order. I asked at the till and they confirmed that we should place the order at the till and there was no table service. Anyway with that sorted we had a great All Day Brunch with coffee, great meal good quality. The meals and coffee arrived very quickly. All round a good experience, however the fact that there is no table service, should be made more obvious. Nice people good food. Happy to visit again.
Morganhope1 . 2023-09-25
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Love visiting the Olive Tree. The food is always delicious and staff extremely friendly and helpful. I recently had the Sunday lunch here which was one of the best dinners I’ve had. Can’t wait to return. Thanks all! X
Jasmin B . 2023-08-18
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Lovely food and great service! Lots of choice for adults and children. The kids enjoyed looking around the garden centre afterwards, we will be back.
Steph C . 2023-08-18
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Went at 12:10 pm went to order and was told that the meal would take an hour to come , did not bother to stay we just walked out before ordering , the place was half empty , not impressed at all .
Don E . 2023-07-22
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This is one of our favourite places for coffee. We visit a few times a month for cappuccino and hot chocolates and cake which is delicious. It is usually pretty busy and waiting times are affected by this. We particularly love to sit outside which is a lovely area but the inside has a fantastic atmosphere. It is always clean and the servers are polite, friendly and professional despite usually being very busy. Highly recommended.
Nichola M . 2023-07-16
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My friend and me were very dissapointed ordered the cream tea which described a scone it turned up as a dried out tea cake noticed bag behind counter with them very hot inside. Staff not happy about my complaint no compensation sorry guys will be...
Tourist49589737157 . 2023-06-29
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T his is one of our favourite places to go for a coffee or food. The restaurant and outside area are spotless and it is a pleasure to sit and enjoy the ambiance. It is always very busy but the servers are polite and friendly...
Nichola M . 2023-06-13
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Came for breakfast waited about a hour for it to come to the table by that time hot drinks had been drunk no offer or apology won’t be coming back or recommending it very disappointing.
Jacque W . 2023-06-04
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Very small breakfast, described as a regular but is small compared with anywhere else, items which you would normally expect to be included such as hash browns and black pudding are only available as an extra for £1.50 EACH! Regular breakfast is described as a...
Jetta11238 . 2023-05-29
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6 in our group ranging in age from 9 to 79 (plus 2 dogs) and including meat eaters and veggies. The 9 year old said it was the best pizza he's ever had (I dunno, but he always has Pizza!) vegan Sunday roast was amazing and so was everything else - service was quick and friendly, we sat outside as we had dogs but the outside was covered and just as lovely as inside. My aunt had a jacket potato rather than a roast and even that was really generous, loads of salad and coleslaw etc. Brilliant to have such a good selection of other things as well as the ace roasts - something for everyone. We combined it with a walk to the beach at kenfig nature reserve (8 mins drive away) and could not have had a better day. Top marks. Not far from motorway either.
Chalksk . 2023-05-21
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Excellent had the best sausage sandwich iv had in years no fuss didn’t have to wait to long although it was really busy ! Would recommend it to anyone !
Tatto22345 . 2023-04-29
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Came here for the 1st time today with a friend, I decided to order the prawn mayo baguette as it stated freshly made bread on the menu I asked at the counter before ordering if the baguettes were fresh and was told yes so went...
Natassja E . 2023-04-28
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Sunday Lunch was excellent value for money. 3 courses for £17.50. Food is lovely, staff friendly & helpful. Definitely be returning & recommend. Alternative menu also available if you do not want Sunday Lunch.
Alison O . 2023-03-12
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What a lovely surprise, my daughter and I had Sunday lunch here yesterday, it was absolutely fantastic, we will definitely be going again , superb food and very friendly staff …perfect Sunday lunch 😋😊
655joanneb . 2023-02-20
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Sunday roast and starter were exceptional one of the best we have had in a long time.Would highly recommend.
stephensD4665FN . 2023-01-29
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Where as I would say that the overall food is good, I do agree with a review written in October 2022 over the price they charge for a toasted tea cake which is £4 !! I also never looked at the menu before hand as...
Paradise41706711195 . 2023-01-19
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Popped in for breakfast, confused as to where to order, at the table or the till. Amongst the 489 staff members at the counter, not one acknowledged our existence or thought to assist the pair of us who where visible confused. We stood at the...
U9983VBrossp . 2023-01-06
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Booked a table for Royal Afternoon Tea for my dad as a birthday treat. It was brought to us really quickly even though it was very busy with a very large pot of tea and we were told we could have a refill included in...
Michelle D . 2022-12-06
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Second visit to the olive tree which has left us very disappointed. During the most recent of these, it appeared the card machine had gone down and therefore no electronic payments were being accepted. However, no staff member thought to make customers aware of this...
jessicatA3317IP . 2022-12-03
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The place is great, the staff are good. The taste was fine but the size of the portion was tiny. I ordered lasagne, and I'm afraid the garnish was larger than the main dish. It was £12 for the dish and I'm afraid fell well...
elizabeth187 . 2022-11-09
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I went here with my family (9 in total including toddlers) and had a great breakfast at a good price. The quality of the food was great, they allowed each of us to change our breakfasts as we wanted and nothing asked was too much...
WelshPJ . 2022-10-11
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I came to the olive tree with my baby and toddler. I grabbed a table and asked a member of staff if there were any highchairs available. He then just pointed to a stack of highchairs over the other side of the restaurant with no...
AMaretlwaneng . 2022-10-04
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Lovely, quick service from super friendly, efficient staff. Visited this week for a retirement, lunch time do. Food was great, the presentation was excellent and everyone enjoyed the various dishes we all had. Plenty of choice for main courses, drinks and cakes too. Thoroughly recommended....
EstellePorthcawl . 2022-08-31
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Lovely garden centre with a nice restaurant. So nice to have breakfast I the I've cafe on its dog friendly terrace.
David B . 2022-08-25
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Three of us booked for Sunday lunch and we were disappointed. The music was blasting through the restaurant and was so loud we had to move tables. Bear in mind this was 12.30 on a Sunday, the music was loud 90s dance music, hardly suitable...
Helen J . 2022-08-21
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V£gans beware. The vegan breakfast I had was very good but disproportionately expensive compared to the regular breakfasts. Vegan ingredients are not more expensive or need more preparation. Come on Olive Tree, stop making me feel like I've been ripped off.
B2325IZmarkh . 2022-08-20
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I bring my service user to have food here, one word covers it AMAZING. Clean & quick table service. Quality food, nothing is too much trouble for the staff. Always polite. Best cream tea ever. 100% recommended.
N8079YYelizabethp . 2022-07-29
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Called in with my 2 daughter's and granddaughter we all had afternoon teas they were luvly staff were absolutely great, liked it so much been back 3 times since.the omelette are amazing 👏 well done to you all .
catherinedO4038OL . 2022-07-18
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Food is great at this cafe, but it's a shame garden centre have cut them off making access internally through the garden centre impossible (crazy idea).
suzannepB6576JQ . 2022-05-22
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I have given the olive tree 5* because the food is always good and plenty of it and the staff are very welcoming and helpful. The only negative is the steep slope going down to the garden centre, being a customer with a mobility problem...
Trip26506568281 . 2022-04-28
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Atmosphere is busy but good , great staff super friendly and helpful. Food was cooked well and presented well. Fast too. Worth waiting just a few minutes for a table. Look forward to visiting again for brunch .
daverustyo . 2022-02-01
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First trip back since covid. Still the same excellent value. Staff were friendly and helpful as usual. The honeycomb cake was one I hadn't tried before, it was very tasty. Sandwiches, big scone with cream and jam, slice of cake, pot of tea which they...
153margaretl . 2021-11-23
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I was disappointed with my ‘Olive Tree Breakfast’ this time. I had visited a number of times before the Pandemic and been very pleased with the food. Unfortunately, this time it wasn’t nearly as good. Although we visited as they opened at 9am, the mushrooms...
Camper68297051742 . 2021-07-15
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I love going to the Olive Tree for their Eggs Benedict, my favourite while I'm there. Went a few weeks ago with my partner and we both were very disappointed. My Eggs Benedict were room temperature at best, sauce was cold and eggs were cold....
DG0rdon4 . 2020-12-12
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I was charged £12 for a takeaway jacket potato and a coffee, online menu says the potato should be £6.50 which makes the coffee £5.50? It was lovely! but I think anybody would find that price quite extortionate for a lunch especially as the potato...
louiser5 . 2020-11-25
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A really tasty afternoon tea with a nice assortment of goodies to choose from. It was also good that it was wheelchair friendly.
311coling . 2020-11-11
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First visit after lockdown - always had lovely food here . A lot of effort has obviously been put in to conform to the new Covid 19 regulations and as a result felt very safe . Great service in these new times
Seren274 . 2020-08-15
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Just visited and had a vegan breakfast. Absurdly expensive compared with the meat alternative at £9.50 Beans, mushrooms, I sausage,,grilled tofu that was disgusting & toast. Coffee was not good either. Won’t be returning.
NorthStar557544 . 2020-03-07
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Had another wonderful lunch at the Olive Tree with a friend last week. The staff are very friendly and efficient and our meals were delicious as always. The waitress Zara checked to make sure everything was good for us 👍 We both had the fish...
KeithandCath . 2020-01-23
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Tried the Olive Tree for a breakfast, not disappointed, had a regular breakfast, toast, tomatoes, mushrooms, sausage, bacon, egg and a cup of tea (or coffee). Order at the counter, then table service. Freshly cooked, and we didn't have to wait long before it arrived....
clive b . 2020-01-22
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Lovely little place, smack bang in the middle of the garden centre in Pyle. Great atmosphere, rustic fittings and great fast service. Food very well priced and if one is a vegetarian or vegan, like myself, there are new and I must say superb options,...
Alun P . 2020-01-18
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This is a real gem of a restaurant. Great vibe today. Food was good as always, staff charming and a super glass of Merlot to top it all off. Thank you everyone. PS Also a dog-friendly place - much appreciated
Deb H . 2019-12-30
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have had a number of good meals at the Olive Tree,but the last two meals have not been up to the usual standard.today I had the special chicken mushroom and bacon pie,it came as a little heap on the plate,no mushrooms,a very little bit of...
Y2845VBchristopherg . 2019-12-27
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Lovely light lunch with friends great little place lots to look at in the garden centre food generous thought it was great seemed very popular
Pinkstonekerr . 2019-11-08
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Fab place relaxed and good coffee food generally good a few mishaps here and there but generically really good
Denise D . 2019-11-05
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Fantastic fast service, really hot and fresh food. Eggs were cooked to perfection. The breakfast was really worth the money.
Jacqui Y . 2019-10-17
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A little Gem of a cafe, delicious meals served quickly & hot, from home made pies & other dishes, to breakfasts, sandwiches, jacket potato’s, salads and afternoon teas, once a month they even have a themed night, just off junction 37 M4 sign post Pyle,...
Lady-Frazer . 2019-10-15
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I go here fairly regularly as the food is good and value for money. Plenty of parking and attached to a really nice garden centre. I am particularly impressed that no matter how busy the restaurant is the food arrives quite promptly. They are really...
Lindy L . 2019-09-26
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We came off the M4 looking for somewhere nicer than the services for lunch. After passing several dreary looking pubs we found The Olive Tree. It is in a garden Centre ( amazing Aladdin’s Cave) and not easy to find . The lunch was home...
Aussieanna2013 . 2019-09-23
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Stopped off for a bite to eat on our way to Porthcawl and were pleasantly surprised by this restaurant / coffee shop which has a basic but very nice menu selection. The service was quick, the food was tasty and was served piping hot. Ideal...
Ian B . 2019-08-27
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Awesome night with fantastic food and a great atmosphere. I cannot recommend this place enough. Its fantastic for their monthly tribute acts but also great for a visit to their many confession stores and for breakfast/lunch. Its a must when you are in the area!
Michelle T . 2019-07-26
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Another fabulous evening at this Pyle venue at one of their monthly entertainment nights. Food was excellent with friendly staff. This is a great evening out and excellent value 5 stars for all those involved.
gazza t . 2019-07-26
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Went here yesterday for lunch with my husband. He had the fish & chips which was bland & unimpressive. I had the 'special' sweet potato tagine with rice & chips, again not impressed. Tried x 1 chip, they were tasteless, under cooked & 'plastic' ....
cariad6 . 2019-07-06
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Popped in for a coffee and cake. The bill came to £15 for the three of us for a coffee and a slice of cake each so for high street chain prices we expected high street chain quality! The cappuccinos were weak and the ginger...
FMMSouthWales . 2019-06-14
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Some freind and i had a good fullenglish breakfast for around £15 good value good food with a.full and varied menu pop in do your garden supplies plants etc.then pop in for a.coffee after
mike3458 . 2019-06-04
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Arrived at 16.15 hrs with our 2year old grandson. Went to order food and drinks , informed that they were no longer serving hot food , not even toast or pancakes on offer. We ordered drinks and a cake. There were not many people in...
welsh246 . 2019-04-27
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Went to the olive tree today with my mother and nan ,couldn't believe this gem of a place,the choice of food you could order and the selection of cakes(dint disappoint my nan) and the staff also were very lovely,we will definitely be back 😀
Amy L . 2019-04-26
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Last Sunday, a group of friends and I planned to walk the Sker coastline. As it was going to be quite a long walk, we decided to start the day with breakfast at The Olive Tree. I hadn't been there before, several of the group...
Kacaroona . 2019-04-17
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What a great way to kick off Sunday with a cooked breakfast at the Olive Tree.....great family atmosphere with friendly staff and excellent service...highly recommend the sausages......very economically priced too..,, then a saunter around the garden centre....perfect.....thanks to a great team...we’ll be back 👍
Dawn L . 2019-04-17
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We sat about 2 minutes after the kitchen closed at 4, when the place closed at 5:30. Quite disappointing, really. The tea and cake we had was fine
SamanthaC783 . 2019-04-13
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Very popular restaurant. Good menu with extra on Specials Board. Provision to eat outside too. Service is quick even when restaurant is full. Food is very good. Food and entertainment here on Friday evenings. The s restaurant is located in the Pyle Garden Centre so...
val_evans22 . 2019-04-13
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We stopped here for lunch while looking for a tree! After waiting for a table we finally got one and ordered two butternut squash tagines with rice and a corned beef pie with chips. All were served quickly and piping hot which was great considering...
susaq12 . 2019-03-31
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Fantastic food and really friendly and helpful staff. We will definitely be returning. It's has disabled access and child friendly .
Y41MNemmat . 2019-03-19
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Visited this Restaurant at 3 p.m. today to sample a coffee and home made cake. There were only half a dozen tables being used so it was very quiet really. Having already eaten lunch we ordered cakes and drinks and found a table which I...
Alan C . 2019-02-14
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My breakfast was ruined by three slices of very black charred toast.. It looked fine as they had placed the good side up to see and had hidden the very severely burnt other sides against the plate.Not a very nice way to treat a customer...
avelinita . 2019-02-12
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First visit to this restaurant situated in the garden centre at Pyle and just off the M4. The restaurant appears to be very popular with a number of repeat customers. The food is home made and of excellent quality. The all day breakfast is popular...
BayswaterW2 . 2019-01-12
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I could NOT believe the sandwich when it came, it was so thin approx just 4mm and very overdone! I had just a couple of bites then left the rest I could not even cut it with a knife, this is the second time we...
Wendy A . 2018-12-29
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Only heard of it about 3 months ago , now I go every Saturday . A stunning breakfast for £4-50 , you cannot go wrong at that price . And the quality is brilliant , just cannot fault it . As for the Staff stunning . Always busy , and that I reckon is a good sign . So don’t hesitate go and try , you won’t be sorry . Ken Picton . Maesteg .
Ken P . 2018-12-28
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We had a really lovely time. Little issue with the online booking but the staff sorted it out and were fantastic. The kids had fish fingers and they were really good quality and the sandwiches for the grown ups were great and generous portions. Santa himself was fantastic and the activities the did were brilliant. Really impressed- thank you
helenpM3301EQ . 2018-12-20
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Without doubt the smallest serving of the most delicious soup I have ever had, and to be charged almost £5 left me feeling short changed, although it won't stop me visiting, we will go back to ordering the sandwiches,
Kathy C . 2018-12-09
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Amazing little cafe that I was recommended to. Home made cakes look fabulous but I resisted and had the full breakfast which was great - good quality and cooked perfectly. Excellent value too at £9 for 2 including 2 coffees. Definitely recommend
Frequent_flyerUK . 2018-10-29
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Visited with my daughter a few times, always had good service and food, gets busy on weekends advise going early, think it opens at 10am
330travel68 . 2018-10-17
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This you don’t expect!!! You park, walk to the door and expect to see a grotty little cafe.
785wynw . 2018-10-14
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We have visited this restaurant within the Pyle Garden Centre, 3 times over the past month either for Breakfast or Lunch. We have , on each occasion, been impressed with the quality of the food, perfectly cooked and presented as well as being sensibly priced. On each occasion it has been fairly busy with most table occupied, but this has not slowed down the food service. I can thoroughly recommend it.
SirChristopher . 2018-09-27
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I have visited The Olive Tree multiple times with my family and we always leave satisfied. The food and customer service is amazing and I will definitely be returning.
Lucy M . 2018-09-18
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Quick friendly service and good food. Was very busy when we were there and I had to listen to peppa pig being soundcast at full volume from a noisy family at the next table but I still enjoyed my lunch.
T17ood . 2018-08-10
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I recently visited the olive tree after a shop in the garden centre. The atmosphere was calm and the staff were happy to help. The cakes were lovely and coffee was also very enjoyable. Will definitely be returning....
juliaadamgeorge5 . 2018-08-09
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Me and my husband visited for a quick lunch on Saturday, my husband had the burger which wasn't fully cooked in the centre and I had a breakfast and the egg wasn't cooked, the white was slimy and runny, we decided not to complain as we didn't have time to wait for fresh ones, so just ate around it all left, I wouldn't have wrote a review if it was just bad tasteing, but 2 raw items of food is not a small issue!
wendydavies76 . 2018-07-08
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The sandwiches were the only okay part of the afternoon tea. The scones, which looked lovely, were in fact full of way too much salted butter so wern't very nice at all and the cakes were stale. The tea was nice but then you cant really go wrong with tea.
lauren b . 2018-07-03
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Today I had the plaice and it was delicious. Service was great and friendly. They had large fans which gave a welcome breeze on such a hot day.
Julie K . 2018-06-29
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Called for lunch at Pyle Garden Centre.
superref . 2018-06-25
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Oh what a lovely surprise. Just popped in for quick lunch, not expecting much variety really. The menu left us spoiled for choice. Other diners were all very happily tucking in, Their meals all looked fresh and beautifully presented. Were were served quickly by delightful staff with gentle quiet restful manner. The meal was first class and the salads crisp and wonderful accompliments. The tea and coffee perfect. We were so content it was plainly a place to return to often. The metal chairs were a let down, but had they been comfy we would have probable stayed too long. The price was really honest and fair. So well done. We will be back working our way tthrough the menu
taffyjj . 2018-06-18
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Lovely place, good food and staff. Little confused about no free coffe or tea with breakfast including scrambled egg???
bobletto . 2018-06-18
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Just been for breakfast and the quality of the food was shocking. Cheap sausages, tomatoes just slapped on the plate, the fried egg was like rubber, totally inedible. Drinks were the only positive, but you can't really go wrong with a pot of tea!!!Been here many times, can only assume a change in chef or management has led to the decline of this once great cafe. Will not be returning anytime soon!!!
miffy232018 . 2018-06-01
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We had lunch yesterday 6 th May ,we sat outsidej , very pleasant setting . Nice and cool place ,it was a hot day .We all at sandwiches ,2 prawn, and one pickle and cheese with coffees . They were presented nicely with salad and crisps . Saff were very good .
ainsd49 . 2018-05-07
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Not only impressed with the amazing selection of plants and shrubs in the garden centre, and various other outlets there now. (Haven’t been for a long time) the Olive tree, where we were going to just have coffee.... decided on Niçoise salad, and a Greek type salad, both served promptly despite it being full to capacity, fresh, crispy salads served with bread and oils & balsamic, tasty and filling and very reasonable priced menu.
185penny . 2018-05-03
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Had lunch here today while visiting the garden centre. To be honest it was a little disappointing. We both had the soup & ‘bread roll’. The soup was tasty enough although could have been a larger portion for us. But the bread was one of those 1/2 baked baguettes that you can buy in Lidl’s, but hardly baked, doughy & pale looking. Half each. I left mine but my husband was hungry so did eat most of it. I suppose I should have complained while there, but it was getting busy with lunches. service was good though & lovely pot of tea.
cariad6 . 2018-03-22
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A very understated place. A good choice of food and lovely staff. They do an evening once a month with live music and a three course meal for £20.00pp.
Abertaw . 2018-03-12
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We use the Olive tree quite a bit. But today it was packed they have changed the seating plan which does not appear to work well. Ok lunch was perfect and as usual staff are great. It can be a noisy venue but today they had loud music which was awful. I could not wait to leave. That said i would have scored a 5. Note to management think of people who dislike loud music above the cacophony of table chatter. But thank you for splendid lunch.
deepsky . 2018-02-04
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Well were do I start service poor felt sorry for the staff running around.clearly under staffed . Tables dirty. Food very expensive for the portion you get. But saying that gone down hill since we were there last I remember the food was lovely going back a year a ago.need to get a tidy chef guys.The restaurant needs new management. Sort it out . Food tasteless.
Louise G . 2018-02-04
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We visited today , had a look around the garden centre then had a meal in the Olive Tree cafe, we had 3 different meals and desserts , all of them excellent. It was very busy there but the staff were very efficient and pleasant. Looking forward to the next visit.
Mandy H . 2018-01-03
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Visited this morning for breakfast with Santa, pre ordered breakfast sandwiches and coffee. Arrived to a packed restaurant the staff were excellent and very organised. Coffee and sandwiches were served quickly and tasted lovely. Santa and his helper arrived and went around and talked to all of the children, we then had a chance to have a photo taken with Santa and then taken to the grotto area to choose a present excellent choice of gifts for the children. Santa and helper were great very engaging I even got to have my photo taken with him. A warm welcome from all of the restaurant and garden centre staff felt very Christmassy. Would recommend for children of all ages.
Mandy W . 2017-12-10
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Have visited this establishment a number of times. Now rebranded as 1832 Came for Sunday lunch on 07/07/24. When we booked we didn’t realise this date coincided with a 10K event. Travelling from Penarth and finding parking difficult meant we were a little late for our booking. Nevertheless we were greeted with a good welcome and very good service. The roast was well presented and tasty. It was of a portion size which enabled us to have a tempting desert. Well done team 1832 on a very busy day for you.
121 Opinions
Lovely food, good up market, and you pay for what you get, Excellent choices of food, cooked to perfection. Staff are very endearing, and I can not do enough for you. I totally recommend