Ole & Steen in City of London, Westminster - Phone Number, Reservations, Reviews

Terrible service! The girl working there was very rude and rolled her eyes when asked for chocolate on the cappuccino. The cappuccino tasted like a late. You need to teach your staff how to make good coffee. The croissants were stale, salty and honestly not nice. Won’t be spending my money there again.

Here for lunch time snacks after coach up to London. Pleasant service and a clean eating environment.

Great pastries but staff is not always nice and they dont care much about service level. Pointed this out to their customer service team several time but no actions taken. It is a pity for such a great product. Train your staff and teach them how to be kind with customers

Very good coffee and amazing pastries. Look Minimal and nice atmosphere. I really love it. Friendly staff and good location near Victoria bus station.

Pro: - Delicious cakes - probably the best cinnamon swirl I've ever had! - Great atmosphere - Very modern interior - Spacious (ideal for pushchairs and wheelchairs etc) Con: - Quite expensive. The cinnamon swil was OK but all cakes were just under £5 for a small slice. - Drinks took a long time (we didn't have anything fancy, just coffees) and when they arrived my Cortado was lukewarm.

most of the stuff they sell here is amazing but very pricy, still worth it tho, I need to teat myself to something nice, keep up the good work.

Nice place, great atmosphere and very helpful staff but prices were too expensive. The quality......

How long should you have to wait for a £3.20 cup of coffee? I waited 14 minutes and it seemed excessive especially when there were plenty of staff, two coffee machines and only one person working incredibly slowly on the coffee machine. the person could not have shown greater indifference to the customers - not very pleasant The food is generally delicious but service is rarely better than acceptable. Next time, I'll visit one of the competitors!

Met up for a light lunch and coffee. All the sandwiches were heavy on bread. Nd lack of salads. Coffee took for ever Prices aren’t great. Style over substance. Can do better

Wonderful buns and sandwiches. Great eggs(poached only) and open danish rolls. Wish we had found this place sooner.

Great little place with fresh food and nice staff. The desserts are worth the calories. The drink case selection is odd for those of us from USA, but the food is not.

oki place, new and fresh decor too. it is a nice change. good food swervice was good prices a bit high but is oki

Gorgeous food & lovely location. Really nice decor and staff were friendly. Nice place for a business meeting. Looks really classy!

Fabulous cakes and pastries, great decor and design, loads of space and really nice atmosphere. Thoroughly worth a visit and a really welcome new place in the area - already attracting people from the offices close by, tourists and users of the Victoria’s rail and coach stations and millennials etc doing their work. Recommended.....