Old Mother Redcap in Hyndburn

Called in for a carvery. Really warm welcome, friendly staff, spotlessly clean, no waiting excellent food and good value.

Had fantastic time at old mother and red cap was served by a very lovely woman called Darci was very kind and very helpful the I went with a friend who is disabled the drinks and food was amazing but was told by friends a free drink should of come with the carvery but did not get it paid for 2 each big thanks to Kim also thanks Lee and jay

Family meal to celebrate birthday party of eight. This isn't the first time that I've had a poor experience here. He's become a standard joke. We go here cuz really it should be classed as our local. It's the nearest pub to us. We tend to go when it's birthdays, etc or anything else that we want to meet up with as it's pretty Central to everyone. That's the only reason. In the past we've had six caverys and two people have ordered something from the menu. While we wait with our tickets to go and collect the car very and wait and wait and wait and wait eventually we give up go and get the car very and still wait for the others to get the menu that they've ordered. Usually around 45 minutes if they've not forgot. As for the sweets, ordering eight sweets again. You wait you wait. You wait you wait. You wait, you wait then go and ask to be told that they're out of stock of something. And would you like an alternative? Never once have we gone in there and actually got what we ordered. With this in mind, the last two times we've been in, we've all just stuck to carveries. Obviously last night we paid just shy of 80 quid for the meals plus all the drinks. When we got up to collect the carvary there was no potatoes nor vegetables. Nothing the cupboard was empty my wife and daughter-in-law just grab some scraps that were left myself and some other people were told to come back in 15 minutes cuz there was nothing ready. 15 minutes later went back. Still nothing ready. The family meal that we've gone out for was over the other seven had eaten the meals and are we still waiting to get mine. This never happened as when I return to the counter there was 16 people queueing up waiting with nobody at the serving hatch. At this point I'm not wanting to sit with the family eating a meal on my own cuz they're all finished. I gave up and asked for me the money back for my meal. The rest of the family decided not to bother with sweets. The tables were full of plates not collected from people that have been and had meals there. The place seems to have no staff. I've told the family even given the fact it's our local and it's on our doorstep but I've banned myself from going there again. The place needs to decide what it wants to do. It had loads of people coming in for just eat orders and this is where all the food went while I was queueing up waiting. He has to decide if it's going to cater for takeaways or actually serve food in the restaurant to customers that enter the building cuz it was clear from what I saw last night it can't do both. Maybe if he does want to do both it should look for better management of the establishment. As from what I saw last night, discarded food on tables, plates, piled up and the state of the carvery. It ain't working as it is. And I certainly won't be going in again or recommending it to anybody. It amazes me that other establishments that do carvary and we've been to including a well-known chain of pubs don't have this problem and you never experienced this problem in them. But when you read the reviews of this place. It seems quite common. I will certainly be giving it a total miss from now on and told the family if they wish to go in there. They'll be doing so on their own as I won't be going through the door again. You pay for a family meal you expect to eat together. That's the whole purpose of going out to a pub or a restaurant to have a meal together as a family prepared for you

What a horrid waste of space place, The food was absolutely terrible. There was LUMPS in the soup. And i found, what im pretty was a PUBIC HAIR in my GRAVY!!! Speaking this “gravy” it was more watered than rain. I might as-well gone and put a stock cube into a park puddle. The food was colder than my dads heart, and honestly chewy as heck. Another loss for the STAFF. Tell me why, it took 13 minute's to get me a coke. The wait for the starter was around 1 hour and there wasn’t that many of us. The service, The food, The staff AND the building is horrible.

I booked breakfast with Santa for my daughter the Santa didn’t even interact with Any of the kids and before she even had a chance to see him and get a present they closed it. Very poor management for the breakfast with Santa. The manager also said yea it closes at 11 which no one mentioned so I asked for a refund. my booking was on till 11.40 so it should of still been open ABSOLUTELY shocking I won’t be booking again

Great service and lovely staff. Quick service, didn't have to wait too long and staff were friendly. Definitely recommend for breakfast and lunch

Friendly staff good choice available . Quick service. Would highly recommend for lunch. But may need to book off a weekend.

Lovely staff Good food and good priced Pizza was really good Burger was really tasty too Family friendly

the carvery was very nice, reasonably priced and friendly welcoming service from attentive staff. would definately recommend

Awful food and service. Burger meat was solid, chips where just re-cooked multiple times, solid and cold. No salad or vegetables with kids meals, no straws. Most of the dessert options where out of order. Just poor all round experience

Great breakfast as normal i have a breakfast there regulary. Lots of choice. Fresh food. 100 min characters,done.

Visited the restaurant this morning and the food was amazing as always and the staff were very attentive and there when you needed them.

Had a lovely time here, the food was amazing and the staff were very attentive, thank you!!!!!!!!!!!

Great carvery and other options would recommend to anyone who loves a carvery. The people are very friendly

Had a lovely time here tonight, the staff are super friendly and the food is absolutely delicious!!!

Great food and a friendly atmosphere, all the staff do their best to make you feel welcome. Would highly recommend for a family meal or a casual drink

Its good for families and cheap but a little untidy later on but price reflects all this. Friendly staff

Really good food and the person who served is called Meg always happy to advise with any food queries

Great service especially from meg she was welcoming and friendly also polite definitely recommend going

Great place Good always up to good standard , drinks were refreshing and good ambience to come and have a relaxing meal Can’t fault it

First time in as I have just recently moved close by and I’ll definitely be back. Service was amazing was made to feel like family from the minute we walked in. The food was amazing value and great portion sizes. Hat of the the boss...

We have been to the Red cap tonight, and it was very good For once it was hot Think they must have got their act together It is usually OK but luke warm but tonight was ok

Excellent food , fresh and big potions . Staff are friendly and made our little boy feel welcomed . Defiantly will go again 😊

After visiting this place when it first reopened which was a bad experience my sister said it had got better so thought I would give it a go again . Was standing at the hot meat counter a good 5 mins before a member of...

Visiting on Friday 14th July. First impressions were good, staff were really friendly, good selection of drinks. Ordered a burger and when it came I noticed there was mayonnaise on the bun, unfortunately I cannot eat mayonnaise and didn’t realise it came included. It was...

Amazing service from regan, food is amazing as always. Staff are always great👍 keep up the hard work

Amazing food and friendly staff, the bar has a wide variety of drinks to fit any taste. A really good experience overall

I found this place had the most amazing pizza and carveries. Staff are helpful, friendly and happy to help! Been here many times and will return!

Great service off rae and alyssa. Have always been very helpful. Food is amazing as always. Will be returning

Great atmosphere, staff and chiefs very friendly.. delicious food and well presented. Had a lovely day with family, would recommend to others.

Always Great food and atmosphere at the Redcap, with very friendly and welcoming staff. I had the one of their pizza's, and you can tell they are freshly made and cooked to perfection. I would 💯 recommend the Redcap to anyone else. See you again...

Amazing food and service from the team. Carvery is lovely and fresh. Really good value for money too!

we popped in for dinner, carvery was reasonably priced and a good selection of vegetables on offer, food very nice and friendly service.

Great food, atmosphere and friendly staff. Food was lovely and hot. Prices are just right. Will definitely be visiting again soon

Food was amazing. Could not fault the food or the staff. Had amazing help from all the team to try and pick what I wanted.

Not been here for a long time and thought would good for a carvery for a change. Disappointing doesn’t come close. We got our drinks and a member of staff mentioned to the Manager that was serving at the bar that they were waiting on...

Absolutely no point in ordering a takeout as just 20 minutes before you're due to collect they cancel your order meaning you don't find this out until you're sat in their car park. Looking at the other reviews sounds like I had a lucky escape

Went with kids for dinner, waited half an hour for a hot chocolate, but this was refunded without asking which was good. The chicken bites and prawns were dry and burnt, the fryer oil needed replacing. The Chippy meal was a bit crap, the sausage...

After paying for 5 carverys and not being informed of waiting times, we get to the start of the carvery to see all meats with less then 8oz left on all, the carver comes out and we ask if any fresh meat was coming as it was bare and dry, he ensured us the meat would be enough for our cover and that he’s previously won best carver award. We then get our meat to see there was no veg/mash potatoes but a huge pile of chips, we was then told it would be 45 minutes for veg as the fan had broke on the rational, we already had our meat that was somehow going worse and we couldn’t get anymore for when the veg was ready unless we paid, the only upside to the meal was the veg was brought out after 15 minutes as the broken fan started to work again, maybe this was just a bad time experience on my behalf but I won’t be returning

Thankyou to the team at the Redcap for their delightful hospitality today. I had a wonderful carvery. The meats were delicious especially the gammon. Chef treated me to a sausage too! Abi made coffees and these were hot and fresh. Thankyou redcaps!!!!

Not really. Been here, our "local" carvery a few times and frankly it appears to be on the slide.The meat on the carvery counter appears to stay there until it is utterly cremated, so timing (a lottery) is crucial. And to echo a previous reviewer, wearing a chefs hat doesn't entitle you the courtesy of calling me pal.The oddity however is that non-carvery meals are served via the carvery counter, fish, for example will appear randomly on the carvery. It was quiet when we were in and the one member of staff on duty was able to come to the table to advise us the fish was ready - not sure how this works at busy times. The concept of service to the table doesn't seem to apply here.Sauces are presented in open dishes on a table, unmarked and open to, well anything. No mayonnaise however.The standard menu is extremely limited. Fair to say this establishment is not pretentious and seems to be aimed at a specific clientele.Won't be going again

Love this place. A cheap mid week carvery. It go more expensive at the weekend, which I don't agree with as it's the same food

Normally a good choice but today was very disappointed. Meat was dry, veg was tasteless, potatoes were greasy and the gravy was just awful. Not many people in so no atmosphere, will try carvery elsewhere

It's not the first time we have visited here , always had a decent carvary . Restaurant big with plenty large tables, looks like it has a steady bar trade too . Bar staff a little bit distracted by surroundings , no customer interaction , but polite enough. 2 meals and 2 drinks £13 , can't really grumble . I would avoid late afternoon , as if looked like meat and veg had been sat there all afternoon ! But brought fresh roast potatoes on request . Quality reflects in price .

It was okay but the food could have done with being a little bit hotter. It was lunch time and quite busy so you would expect the food to be at its hottest.

We have visited several Crown Carveries and had excellent meals with lovely staff all over England. This used to be good, but not on our last visit. It was 6.15pm and we were informed there was only the miserable dried up meat and no more vegetables. What!!!!!? Not good and the whole place smelled of fat. Not a good place. We left and went to the local chippy and had a great meal

Been before when it was Rubbish, thought we'd give it another chance after a refurb ... NEVER EVER AGAIN ! The beef was dry, roast potatoes either undercooked or hard and dry, sprouts like bullets, Yorkshire puds like rubber, meatless Shepards pie & the chips were dry and cold.

I will try to keep this review constructive not condemnation. We were recommended to visit by family so we're looking forward to the experience. Here goes.Firstly, wearing a cooks and wielding a big knife does not give the guy carving the meat the right to call all and sundry his"pal".Secondly , the small amount of meat served was a bit of a supprise after all we did not ask for children's portions.Thirdly, if the veg had been any less cooked it could have been described as salad. The roast potatoes were welded together in big lumps.In the restaurants favour, when the manager spoke to us he was most apologetic and explained the problems they had with the potato suppliers. His offer to refund half the bill was accepted with thanks. Non the less food should not be sent out in that condition .Although the pudding was edible we will not be clamouring to eat there again

I highly rate this place and if you come before school kicks out around 4 its relatively quiet. I had fish carvery and bottomless veg. Choc fudge cake was delicious x

Love the renevation!! Staff wonderfully welcoming! Food delicious as always!! Cannot moan great value for money and even better service!!

looked like a place for the old generation, food not that hot, the sunday carvery cold, items mixed up, and the service of the place was zero really. not good

Visited for Sunday Lunch carvery. Standard menu for Crown carverys but very well presented, piping hot, typical 4 meat roast with masses of vegetables and sauces. Good value for money and we shall definitely be going again especially mid week when the menu is the same but cheaper, On a Sunday for every adult a child under 10 eats free. Staff attentive and friendly.

Took my husband to this restraunt for the sunday carvery, We had a pork meal that was luke warm, there were 2 identical pots of gravy next to each other but when we put some gravy on our dinner we found it was minted gravy, this was not seperated enough to let people know they were different gravy`s. Service was not seen until she cleared our plates. Will not be going back.

I've been here a few times for the carvery now and it's great value with a good choice for a quick cheap meal .

We arrived just after they opened and seem to have received Yesterdays left overs everything seemed to be a little crispy and stale. certanly our last visist to this establishment

I took my 6 year old for breakfast with Santa and we both had breakfast which was very good 4 pound all u can eat breakfast

have to say how very disappointed we were with both food and service. meat was so so, roast potatoes so over cooked in fact burnt so much all stuck together. stuffing was just a massive lump you could not get out of serving dish, been here several times bud never again as 3rd time food has been terrible.

the food is good value, but its not a very comfortable place! its ok for a quick bite to eat when passing but I personally wouldn't go out of my way to come here.

got in at 15:00pm the staff are so good to us, we all had gammon and lots of spuds.the pudding was so good I had 2, the 6 of us had a good time and well fed. GOOD Curiously GOOD STAFF GOOD DAY.

food ok . bar staff rude. When I hadn't made my mind up about what I wanted to eat. She shouted at me to hurry up. Very rude

Stock trade here is the Carvery which I"ve visited on weekdays.There are however several sizes available at different prices. Curiously everyone seems to be dished out the same sized portion no matter what price paid in that the meat portions seem to be reduced each time I visit. The meat on offer on my lunch time visit looked a little dried out. The staff here are helpful and the location and decor is pleasant. Still offers good value for money but nothing special.

Visited the Old Mother Redcap on 18th April 2013, with 3 grandchildren and parents. Arrived at 4pm just after school had finished and ordered 4 standard carveries and 3 childrens smaller carveries. I had 2 slices of gammon and a slice of turkey. The gammon was excellent but the turkey quite dry. Very little stuffing and cauliflower was ready, perhaps that was down to the huge obese male who had stacked up his plate to a height of 8 inches high and had piled his food to the optomen height available without falling onto the floor, no wonder he was in excess of 25 stone! greed,greed greed! Our family all agreed the food on offer was acceptable without being great. Overall including drinks our bill was £40 so was good value. I have had better crown carveries but Red Cap is local. I wont be rushing back but will return sometime in the future, hopefully Mr obese male will not be present.

We used to come here on a regular basis & as we hadn't been for quite a while I decided to take the kids & meet up with some friends. I have to say it was quite a let down as the price has gone up, the meat was very dry & the roast potatoes were overcooked & the boiled potatoes have now been replaced with mash, which was rather hard to get out of the dish

Children running round everywhere. Food average. atmosphere average. All you can expect from a carvery I suppose.

Friendly, good service. Very good price for what you get. Always choice of 3 meats, plus pie and veggie option.

The carvery is great value for money. As it's near where we live, we go often. There is a choice of turkey, ham and beef and a good selection of veg, plus pies which is fairly new. At less than £4

The food was ok for a cheap carvery but it was very busy but we did not have trouble getting a table without having to book it.

Who could make a sunday roast at home for under £4.00 per person. Don't know what other reviews are going on about as they don't serve BURGERS! They serve CARVERIES and BREAKFASTS !! If you want 5 star cuisine go pay 5 star prices and leave well alone !! As a carvery the company makes nothing if you just buy food. who do you know would ask for a free glass of water to add insult to injury !! How sad !!!

This is my least favourite carvery, long queues, slow servies and the food is not up to other carveries from the same brewer.

No fresh food and shoddy service by kids who did not care

Good general carvery, though meat is a bit on the dry side, good job they have no limits on gravy then! Tho a few times Ive been the staff have been in the back chatting while the que is reaching around the side for the carvery, so ask them to hurry up! hehe The desserts are yummy too and you could easily share a sundea (if you felt like it...) they are that big. Buy a bowl of icecream and fill it up as much as u want.

Nothing about this place would encourage me to go back. The food and service are poor, but I guess you get what you pay for.

This place is food galore!! The portions are humongous and the price is great! Most foods come with a bowl to fill up at the salad bar which has great choice and the soft drinks are refillable.

Often visit the Old Mother Redcap for the carvery meal as it is such excellent value for money. Choice of 3 roast meats, or you can have a bit of each, ie Gammon, Turkey and Beef, Plus Roast and Boiled potatoes, plus at least 6 vegetables, Gravy, Sauces, Yorkshire Pudding and Stuffing Balls, Its cheaper than a sandwich in most pubs and at least it gives you chance to have some of your 5 a day vegetables and fruit.

good if you like the traditional carvery....good choice of lean meats and as much of the potatoes and veg as you want...could be a touch hotter though..well worth the money .

Tables left uncleaned for ages after customers had leftBar was awash with water and beerServery had food all over the counter and floorFood and rubbish on the floorSauce and gravy area in a disgusting conditionSome staff too busy to clean up, just stood around talkingMost certainly not enough staff to cater for customersA very disappointing visit, we are used to better from Mother Redcap's staff

The meat was lovely and plenty of fresh veg and great choice too. You couldn't do it yourself for £3.50

Having Used Mother Redcaps on many previous occasions, I found they had run out of food and what was left, was very low standard scraps for dogs, not a full carvery, several customers waiting for sweets and orders, never got served, waitresses seem uninterested in customers, conversation more to do with their personal life than their job, bad for the restaurant, Today a bad experience not to be repeated, The manager ought to be ashamed of the standards set by the restaurent and staff. I shall think again before patronising a crown inn

We have been to this pub many times before it changed hands to "Pub and Carvery" and have always enjoyed it.Yesterday we went on recommendation from friends.We arrived about 2p.m. and found a table before buying a drink from a very surly lass, purchasing our £3.50 carvery tickets.THe choice apart from this was pathetic.Hardly a word from her I have to say, so different from our previous experiences there.But the food was poor. The turkey was o.k. but nothing was hot,even the cauli had been sitting for a while. Always a problem I know when left under the heat lamps, why didn't they replace it though?but oh the beef! It was as tough as old boots(not that I've ever eaten or chewed old boots) We really couldn't cope with it. Yes we have our own teeth and yes I know i should have said so but we had been to the hospital for the morrning so were worn out!When we left they were still carving from this pathetic tiny piece of beef which resembled brisket....certainly not topside or anything I've ever seen before.The gravy and sauces were messy and I went to the kitchen with the empty horseradish which they just filled....mucky spoon left in and all. Yuk!Not for us, cheap I know but The Toby Carvery I'd had last week was much better quality.

I think its good value for the money, you couldnt cook it at home for £3-50