OK Diner in Herefordshire, County of - Phone Number, Reservations, Reviews

Well run, nice staff, fun theme, good food. What's not to like.

What a lovely little surprise this was. Last minute emergency stop at the side of the road....didn't expect much but had a genuinely lovely time. The staff were all really welcoming and sooo friendly. The food was freshly made and also really really tasty....I had the hash browns with black pudding and eggs. The eggs were perfect and everything tasted great. We were all super impressed and if ever around this place again would totally stop. First time and not last time. Well done everyone who worked there!

I really love a good burger and this wasn't good. The meat tasted as if it were frozen then fried. Chips tasted like oven chips. Service slow. Expensive considering the above.

This is a great place for stop and a bite to eat 😋

It's been there years and I only went the first time recently. I took my american girl friend there too. She enjoyed it, but she said it was missing something, maybe coz the staff all had english accents and different mannerisms compared to american culture. That's not to say we didn't enjoy it. Was nice decor in there and the food was good. Will be going back there at some point.

I wanted to say the service from Lily was amazing!! Thank you so much!!

Not good value, expensive for what you get, slow service just one chef doing all the orders, food poor quality. Would not use again

Nice breakfast, I went on a sunday which could explain the lack of waiting staff. Nice atmosphere with American styling.

Bit of a wait to get seated. Waiting staff friendly. Bit of a wait for essentially a big cooked breakfast. Somewhat greasy and slightly burnt. 2 fried eggs, one runny the other solid. Expensive for what it was - it's not difficult to cook. Not somewhere I'd be rushing back too tbh. Since writing this review, I have now had a penalty parking notice for over staying in the car park - I was there for 1 hour and 4 minutes. Penalty £60 - £100!! If the meal wasn't worth it before, it definitely isn't worth it now by month of Sunday's, so watch your timing!!

Very enjoyable visit. Food all freshly prepared. I had small pancake stash with bananas and maple syrup. Was delicious. Nice coffee and very pleasant surroundings. Large menu plenty of choice. Staff very nice. Would recommend a visit.

£100 to park your car there. Jokers! 🤣

My first time trying OK Diner we did not get there till 6pm so was quiet we was welcomed by friendly staff,we had our drinks ordered and quickly delivered, we then ordered our food we both went for Big BBQ Burgers single glad I didn't go for the double it arrived not to long and I can say it's one of the best tasting and filling burger with Mushroom, tomatoes, lettuce and onions best ive had for while and the french fries was great to fresh hot, crispy and tasty, I managed still yo have room after that burger and went for the tall stack pancakes with sryup and ice cream, you get 8 pancakes they where hot tasty and very fluffy very nice indeed really enjoyed everything, my overall experience was 10/10 will have to come back and try one of the breakfasts next, thank you to everyone who works there.

You will eat tasty and quickly. Nice service. I recommend

Stopped here today for a burger, a milkshake and an ice cream, very nice and I would go back.

Good food, fast service, clean and tidy

Stumbled across this place accidentally and how pleased we were to, a fantastic menu we both plumped for the burgers with chips, fantastic even more so quashed down with a classic milkshake boy o boy what a treat, wad there room for a dessert you bet there was , a dounght with lemon curd a sprinkling of honeycomb with a blob of ice-cream on top , wow what a diner, we both loved it we are in Hereford for a week and will probably go again 😋

Like the coffee refills but a bit disappointed with the hot wings they were tasty but would have been nice to have had some accompaniments especially as they were exexpensive

Car park allowance is just 1 HOUR which is just not long to enjoy a meal. We also weren’t told about the need to book car in (hidden flat on a wall but we knew from others who’d been fined about it). We didn’t go at a peak time and it took 30 minutes to get our meals which left 30 minutes to eat, drink our drinks and get the bill paid. Felt rushed and uncomfortable for the whole meal worrying about a £100 fine (which others have got) . We had 5 minutes to spare but won’t be going back - only had a main but if we’d had a starter , main and dessert there just wouldn’t be time. Don’t need a £100 fine hanging over my head the whole time. Plenty of other places to eat who don’t put their customers under threat of a greedy parking company. Big thumbs down

The seating was under air con system vent, we were freezing by the time the food arrived.. We asked to be moved but no seats were offered.. The food got cold before we could eat it. I would not recomen

Staff were amazing, food was great! Easy access for wheelchairs

Great place for a break, and the best bacon sandwich around Thoroughly recommend

Wanted to have breakfast went in after setting car to charge, asked a question about unclear parking limit but couldn't get a clear answer, then rudely got told I was impatient for waiting to be seated. Just generally confrontational and unwelcoming

Lovely food and friendly staff.

Excellent got you a drink straight away. Had to wait ages for them to take food order. Why not take it when they deliver your drinks?

Expected more for the price of it. The service was slow, noone smiled, food was standard.

Food is amazing, staff are very professional and curtious. Very clean. Highly recommend 👌

Best milkshakes around. Great salad and burgers too

Quirky restaurant full of American memorabilia. Large portion sizes of food at reasonable prices. Lots of choice on the menu. Large car park to front but you need to put your car reg in to the machine inside the diner to avoid being fined. Loud American music playing inside. Toilets are communal and not very clean. Tables filled up with lots of people towards the evening.

Went there to charge my car in May as there's 2 Instavolt chargers there. I've used it 4 or 5 times before May to charge my car, but this time they've decided to send me a parking fine for being there for 50 minutes. There's no signage to say about parking fines and if there is, they're well hidden. That was a very expensive milkshake Won't be using this again and i'd advise you not to as well.

SCAM COMPANY. YOU WILL BE CHARGED £100 TO PARK. We've been before here and food etc is cheapish. The biggest issue and the one why I will NEVER go again and actively tell everyone I know...is the car park. Stayed in their car park a hour and 5 mins and a month later received a £100 charge from the terrible "Smart Parking" goons. If there were signs that it wasn't free parking ( and why wouldn't it be...its a restaurant on a main road?) then they are not obvious. So my £50 of food suddenly means I cant eat this month. That a restaurant does this turns them from a place you would stop because you are starving to a place you shall avoid forever and hope that others do too. I went in this week to check their signage. The tablet to enter your registration is on the wall...its not pointed out,. there are no signs for it and the staff do not tell you about it. I asked and they said "we are getting signage" and "we are getting trained ". The company is basically evil or stupid...or perhaps both. Whatever you do...just stay away from these awful people and their nasty little scam.

Great food, great service and all in an authentic style US diner. Staff quickly found us a table and were attentive and polite.

Nice food loved the milk shakes novelty experience kids eat free would use again

I am agraid very poor food high prices staff more interested in chatting to each other we were going to Weatherspoons wish we had veggie breakfast not veggie cappuchino expensive and small Weatherpoons all you can drink half the price never again.

It was OK. Breakfast was passable but nothing 'quality' about it.

Seemed to be very expensive for the portion sizes and slots service

Unfortunately having been to several real us diners I found this some what lacking

Great little dinner, food is excellent, staff are very polite and the milkshakes are delicious!

Average food is a bit greasy, but it filled a hole.

Drove from Hereford this evening to have dinner. Waited to be seated, got looked at by several different members of staff, ignored by ALL of them.. (not even a “Hi, be with you as soon as we can.”) ..until a lady came across and asked if we wanted a table for two. She made a big show of scanning through all the EMPTY tables and proceeded to tell us before being seated that there was a big wait for food…..in an almost empty establishment. We told her we’d eat elsewhere to which she replied “Is that ok? Thanks.” Absolutely unbelievably awful. I recommend NOBODY visit here.

Overpriced, dated, understaffed

Tasty food. Friendly staff. Good veggie selection. Have visited before and slow service. No problems this time.

Love popping here. The service is good, the food was quick, although we did have to wait for a table. Didn't disappoint and worth waiting for. See you soon

Only stopped for a milkshake, but what a milkshake. Worth going out of your way for.

Great little stop on our journey, food was good and the staff very friendly.

Stopped here today for the first time and it was great! Not too many veggie options but it’s an American styled diner so can’t blame them for that. Would love to come here again and would recommend!

Massive queue just to get seated. Hanging out the front door. Waited about 15 minutes and the queue only went down a little. Gave up in the end. Never tasted the food.

Slight wait to be seated but that is to be expected. Food was good quality 1x Mac the knife burger and an OK club sandwich. 1x root beer and 1x milkshake. Milkshakes are Fab. Staff are friendly and the service great. Would recommend. Shame there is only 9 in the country, but quality over quantity.

Lovely staff with fantastic service, great atmosphere, food is delicious and the fresh coffee for £1.10 cannot be beaten!

Got order wrong and change hunter chicken for cheap chicken in bread crumbs with mash dunno what world that would b Hunters chicken asked for plain burger no relish had burger with salad and mayo on with relish sat outside was maid to pay before order always pay after meal but was nt that bad food was given in cardboard boxes cold and when asked for money back was told company policy couldn't give money back bad enuf food was wrong to b treated like a criminal staff were rude and funny thing is menu changed and prices gone up in three weeks new Hunters chicken isn't Hunters chicken ?? Go to this place about every three weeks food isn't that bad usually but won't be going again social media wonderful place

Just visited this place. Waited over 5 min to be seated. The place was not busy at all. Couldn't be bothered to wait any longer. Couple that waited in front of me left too. Worst service I have never received.

Friendly staff, lovely food, and my kids loved it. 😍

Pop down there on my way back from Holiday Tasty Food Extremly happy with quick service during bussy hours.

Service at this Dinner is shocking waiting for 30 mins for food

A great little stop off mid journey. A nicely stylised American diner. Plenty of parking (you do have to register at the restaurant for the parking) lots of choice on the menu including drinks. Food was cooked fresh and the service was excellent. 4 stars for atmosphere purely because it is a service stop (diner itself has a 1950s vibe) Overall only 4 as ladies toilet was very clean.

Nice place to stop for a meal. Gluten free options available but no separate fryer but they do make it clear in the menu. I enjoyed the teriyaki chicken salad.

Nice place liked the rock and roll music. Good food, car park is a little small.

Banging music, quick service and I'm probably gonna get diabetes but that stuff was worth it.

Average coffee, for which we had to queue. Beautiful Spring day, and had intended to have breakfast, but was advised I'd have to sit indoors if I wa ted to eat, despite the venue having picnic tables outside. Very odd

Ordered bacon bap.. came as bacon on toast!! Bits of fried egg on my bacon.. thankfully I’m not allergic to eggs!!!! Cutlery was dirty, dried food on it.. Considering the amount of staff working there of which there were 9.. I’d have thought the service could’ve been better.. I feel this OK diner is far from ok!!!

Had to wait for a bit but it was worth it 👍

Thanks but no thanks. Was a regular breakfast stop but after today's service I'll spend my money elsewhere. Told to wait for a table abruptly. 10 minute wait to order. Lovely breakfast when it arrived,good chef,good food. One waitress lovely,one waitress not a nice person,commented behind my back on way out because I thanked one and not the other. Learn some customer service and manners. Music to loud and toilets need a clean. Was a lovely Diner but going downhill and after reading the reviews,another customer lost. Thanks but no thanks.

Great service as 15 of us all turned up together, very helpful dealing with some of the groups dietary requirements .Food and drinks served in good time.

Very friendly and courteous service. All good fresh and tasty.

This place is amazing, food is delightful and very reasonable price, waitresses are very friendly and male you feel right at home

Busy so can't really complain about the service, lovely staff though.

To start off the coffee was cold had to be returned, then brought out wrong items so had to wait ages for it to come out yet again, toast wasn't buttered so asked for butter and few mins later comes over with just one little square pat 🫣🫤 The windows are filthy🤨 please get a window cleaner. Went to bathroom to find was disgusting 😯 definitely needs a good bleaching down, including walls even toilet seat wouldn't stay up. I was very disappointed it's gone down hill and won't be returning and staff quite miserable, they don't look happy 🙁 Please get the place cleaned up and happier staff

all ways nice food not to expensive not like Chippenham truck stop very expensive in Chippenham truck stop

Nice place, good service but the food is not the best. Breakfast was cheap bacon, cheap sausage and just disappointing. Shame

Would have liked to try this diner as it looked fun but unfortunately they only do takeaway at the discretion of the chef when not busy, but from the quick view I had 1/2 to 2/3 full on a Sunday afternoon isn't busy. The server who let me know this was quite dismissive and didn't even give me an option to change my mind and sit in before walking away. Missed opportunity for both of us I guess. May try again if I'm ever in the neighbourhood but wouldn't go out of my way to.

Like it says, it’s OK, just OK. The service was OK, the food wasn’t that great for any of us but it wasn’t bad, much too expensive for the quality served, over cooked and not much taste, not up to the standards of McDonalds which ain’t great but much better than what we were served. The toilet stank bad, I wouldn’t eat there again. To sum it up, tasteless overcooked expensive. Drive on by and find somewhere where you don’t feel robbed when you leave.

Had a nice breakfast on the way to Cardiff from North Wales.

The OK Diner is more than OK, it was really good! Really attentive staff, a great '50s vibe, good food at reasonable prices. What's not to like? 😊 If you are in the area, it is most definitely worth popping in for a bite. We will certainly be heading down there again on a ride out😉

Food is what you would expect, the service was standard nothing special and the atmosphere was poor due to where it's situated.

Teribble place. tables cleaned with a floor brush. long waiting time for a table and an hour for food, frustrating. waitresses walk one after the other and do nothing.

Burger was nice . But nothing special and expensive for what it was .

Very tasty food. Staff very polite. Just a shame dessert are premade frozen stuff. Milkshakes are too die for 10/10

Food is good and staff are amazing

Burgers are great, gets very busy at the obvious times but worth the wait.

Great diner staff, all superb atmosphere good felt like an American diner nice half way stop on route to wales

Terrible food, even my dog wouldn't eat the chicken burger, stale bread, overpriced, waited ages for food even though it wasn't busy

Always enjoy going for food here. Quick and pleasant service. Tasty food and enjoy having a milkshake. Kids always see it as a treat 😃

I loved the atmosphere here and the staff were lovely. The food was better than okay (it's a diner, you're not going to find fancy nosh here), but they didn't know that the Mexican loaded fries had cheese sauce on the menu and they arrived with a dusting of some spice and two jalapeno slices. I did complain and they did take the extra cost off and gave 15% discount off the bill which just about made up for the lack of gooey cheese on my fries 🙃

Very nice food good prices good service

Diner was very busy. Staff were welcoming and polite. Food was delivered quickly, ordered mushroom double Swiss burger, it was very meaty.

I had to score a single star to leave a review. WARNING TO ALL. Avoid the ok diner at Leominster as its extortionate prices will need an overdraft!!! The standard of the food is below expected standards for the price they have the ordasity to charge. Staff indifferent and offish. Avoid. Avoid. Avoid at all costs!

The venue looks amazing. We had no plans to visit, but when we drove past, we had to stop. Unfortunately, the food does not live up to the expectations set by the decor. This is a real shame. If the food were to improve, this would be a 10/10 diner.

The staff were extremely friendly, and helpful. The table and toilets were very clean. The food was OK, probably where the name comes from. A little overpriced for what it was, but would maybe return again in the future with family for the atmosphere of it all. Lots of free parking outside.

This is a good reliable place to get some well prepared basic food and drink at a fair price. I use it often as it's reliable and open

We had pancakes and a milkshake which where both nice but pancakes where not as big as I thought they would go to be.

Very tasty food, clean,helpful staff

Visited on the way to a friend in Leominster. Was made to wait in the foyer for what seemed like ages while the staff were faffing around. Wouldn't have minded, but there were lots of empty tables. It would've been better to get people seated with a menu, then come back for their orders. The food when it came was OK, maybe where the name comes from. For the prices they charge, it was poor. Wouldn't rush back anytime soon. Really need to learn about customer service

I really like OK diner, friendly staff and good food. The best milkshakes around too!

Had a very nice meal with my son last Sunday. We just had a couple of burgers with fries and very excellent milkshakes. Served by a very informed and happy waitress. The diner itself is kitted out with, of the period, memorabilia and really looks the part. The only thing that upset our visit was the totally unpleasant diner sat by us. He was unpleasant to the staff, including the manageress who gad done no more than give really good service. We left at the same time as this person to find his motorbike parked over 2 car parking spaces right next to our car. We'll done diner staff we will return.

Had a chicken bacon waffle breakfast was really good always worth a try

As authentic as you're going to get outside of the USA, without the free coffee top ups but you get free tea top ups instead. Staff are friendly too.

Great food and service and prices are reasonable. The shakes are really good especially the strawberry one

Staff are lovely. But the gluten free menu is uninspiring to say the least! In general the food was very mediocre- all seemed frozen and reheated. Poor quality and small portions. Given the choice of the Shell garage next door or eating here again- I’d choose the Shell Garage every time!

We went there a few weeks back with a couple of other families, and had young kids in the group. The restaurant manager/owner was very welcoming. The American theme/decor was lovely, seemed like a diner from the movies 😊 The service was nice, and most important of all was that the food was great and fairly priced. We had a few vegetarian folks too, there was plenty of choice for them too. Everybody enjoyed. If we lived closer, we'd be fat 😂 PS: The spicy chicken wings were the most authentic buffalo wings I've tasted in UK.

Enjoyed 2 x 6 oz Burgers. Proper ground beef is well cooked. 1 x Ultimate Cheese with choice of cheeses. 1 x Chilli Cheese with tasty chilli and mild cheese. First time we've visited after passing it plenty of times over the years, travelling from Cardiff to Wrexham. Would certainly return and recommend to family and friends.

Overall pleasant experience, food good value coffee very pleasant. Will visit again.