KFC Ross on Wye - Ross Park in Herefordshire, County of

It's only a small place it can get busy. It's clean and modern

All the food tasted great and was hot and well prepared, also the service was great. The only issue i had was the original piece chicken was very greasy. I only had 1 piece. I left half of it because it was so greasy.. the fact everything else was so well done for a fast food chain I just put it down to a slight overlook

Don't go here anymore due to having a grease filled piece of chicken that not only ruin my appetite but my T-shirt as well

Probably the most efficient KFC in the land! Never have to wait now then 5 minutes for them to put together an awkward order for a family of 4. Only downside is the toilet facilities, gender neutral toilets save space but they're not very welcoming (or clean and particularly they don't smell nice) for my young daughter who was more than a little intimidated by the big guys going through the same door as her. That's just my opinion though.

I thought all KFC's were the same untill I ate here. I had 4 fillets. Meat was super tender and moist..and the crust was crispy. Fries were seasoned well. Best KFC I've ever had. Thanks guys.

It's fast food and not really nice

The food isn't bad, it's a shame there are no placemats for the tables and if you order coffee they give it to you straight away, it's time for you to eat Freddo

Stopped for wc break and lunch mid journey. Tiny branch, a bit messy, but the usual ordering screen and quick service. Ok food - same as every other kfc!

Team were welcoming me and they worked well together. They were also fast and accurate. The food was well cooked and fresh. Thank you :)

Having not had a KFC in many years I thought I’d take a chance. Chips had black spots all over them from dirty oil. Poor service- Rude and pretty blunt. Place is a state- Floors, glass, toilets, touch screens. Doesn’t seem like the first time. Won’t be returning to a KFC.

Popped in for a snack mid-journey at the end of the M50, service was quick and the food very good, Didn't even consider anything else on the return journey, went straight back here .

Ordered mine and my daughters food and I asked if I could not have any drumsticks with my 3 piece meal please. To be greeted by this arrogant cocky young thing of a kid saying dont know not sure attitude. To which I just starred at him. Thought the saying goes. The customer is always right. Anyway the food arrived and my god it was ultra spicy. To the point my daughter left most of her popcorn chicken. Not the best I've had at all. Needs some serious changes in the place.

Staying in the area for a few days and thought we'd treat ourselves to a take away. Sadly, neither food nor staff were anywhere near any standard, not even poor, much less than that. Soggy lukewarm fries which were covered in black spots, and miniscule lukewarm pieces of chicken. Counter staff seemed to have mislaid their manners......the food was thumped onto the counter, no hello, hi or thank you, just a 'wait a minute, your ice creams being done'. We won't be returning !!!

Always good when I go to kfc love the food

Chips with black spots from old dirty oil. Once I accept, twice is a standard.

Food was great. Service was slow

Very busy and noisy. Rather too many tables for the space.

I had a very good wrap today and well presented. 13/7/24. Adequate parking and with a roundabout at each end, it can be visited when travelling north or south.

It would seem they are downsizing the meals and drinks. What used to be a nice meal is now only a snack. Sadly they haven't downsized the cost. Nearly £18 for 2 small meals. Will think again before using.

Fuming I came all the way and they were “closed” despite the workers just standing around in there. They state that they are open 7 days a week until 11pm it was 8pm. Not happy 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮

Best KFC chicken and gravy. Servers nice and friendly too! Outdoor area to eat

Very dirty , bins overflowing onto the floor , tables dirty

Food was hot even though we took away and my grandparents enjoyed their favourite rare treat. It was really busy so there was a short wait for food the main issue was getting parked.

Quick service, tasty and piping hot 👍🏻👌🏻

Micro mega box basically half empty, Mixed toilets made my female partner very uncomfortable as there were men in there and it was a small space , children should not go in there on there own, There was only toilet pans in the cubicles they were covered in urine, the floor had urine on it and toilet paper on floor very dirty , My partner asked me to stay with her as she felt threatened

Fried chicken served wasn’t hot and tested bad! Burger was delicious as usual!

Best kfc in Herefordshire the one in the main of Hereford is hit and miss but this one is 10/10

Be very careful what you order from here. I ordered a 4 piece meal and it came in a small box. I double checked with the staff member that it was all there and his reply was “You’d be surprised what we can fit in there”. Well the surprise was that they’d picked the smallest pieces of chicken possible in order to save using a bigger container!

Nice atmosphere, I recommend it

This place is a lot better than Hereford KFC Hereford makes you sick AS Hereford food is so greasy where Ross is brilliant food

We had a visit to KFC in the sunshine today, great food, great value, close to Starbucks as well. Handy location when driving north or south.

One of the best KFC you will find

Had monster bucket for 1, it was very slightly undercooked, chicken was a little springy to chew.

Handy on the way home from watching Wales play in Cardiff. Awful service - closed all the seating areas - I suppose to avoid cleaning. Staffed by children who were extremely rude to customers and even told one elderly gent to eat outside (at 9pm mid winter?) Very greasy for a KFC

Poor service unhelpful staff with a don't care attitude and chicken very greasey and asked not to have any legs as my partner cannot eat them and were given 2 of them as they said thats all they had! Will not use them again!

Good service, food hot and good flavour, I thought the chicken was only just cooked enough. Atmosphere a bit serious .

Always a great place for a meal. Quick and easy.

Been their few times now service and staff are not up to standard as are rude plus they never give the customer everything that should be with the meals plus taken food back twice for my money back as first time was eating in at KFC and the chicken was no where near cooked and second time was dry and over cooked and today found a hair in the batter with soon put you off eating it wouldn't be every going back as over price rubbish if ask me

Nothing against the branch. Don't like KFC anyway, but obliged to buy in order to use toilet facilities

Well set out COVID system. Well done to the staff. Always fresh. Great chicken, usual lousy KFC chips, same everywhere. Staff are good, chicken good, chips poor.

Very busy but food was being served very quickly

New refurbishment with four self order machines works alot better.

Excellent, I am disabled and they were very kind

Best kfc by far clean and friendly

Visited on way back from Cardiff Uni taking my daughter home and fancied a treat. Food is as it always is, a delight

A lovely KFC, food was very good and it was very clean

The food was hot but found the original chicken quite greasy. There was a lady cleaning the tables and chairs where I was sat but rather than lift the chairs she was dragging them out across the floor....it was akin to nails scraping down a blackboard and extremely unpleasant. It's good that they are now cleaning regularly as this was not previously the case, but in your face cleaning right next to where you are eating is not good. Previous reviews appear to have picked up on cleanliness issues in the past but this overkill is unnecessary around guests who are stoll eating. The watermelon and lime drink I had was nice and refreshing.

Hot food unlike MCDS, gravy is awesome and food was nice. Can be a bit messy in the seating area. Good value.

Food was nice and freshly served. One of the better kfc's I've been to with the bathroom facilities clean 5☆

We entered and used the machines to place our order. We found a table whilst we waited , they were all unclean and left over food was even left on the floor in the corner. We cleaned the table ourselves before collecting our order. Staff were not very interactive and the one , who was slumped over the counter, even called across the restaurant to notify me there were plates on the counter. Would have been more pleasant for him to have brought them over, seeing as it was quiet in there. Food was nice and well cooked. Not a place we would stop off at again.

Quick stop off, kids wanted ice cream and milk shake, was as expected 👌

Took one of my clients in and he throughly it. The staff were superb 👌

Not a fan of kfc as junk food but this KFC were great for service and cleanliness just find the food boring and tasteless and fake at any KFC

Friendly staff, with fast and efficient service. Piping hot food. All good!

Quick polite service ,and hot fresh food cooked 😋

Just love this place. Food cooked fresh. Very popular place.

Fast service and majority of the time it's clean. They have unisex toilets which I think is great 😃 good on ya kfc! 🏳️‍🌈

Terrible service, no please, no thank you. Staff not interested in customer service.

Food is fresh and the resturant is clean, which is unusual for a KFC servive station.

Cracking place to stop off not very busy like the town KFC it's perfect, get your food straight away no wrong orders etc. Quiet seating area.

Shared male and female toilets, pee spray over the seat, and they were smelly

This actually seemed a fairly good KFC branch. Didn't wait long at all. Modern and food was good

Clean and unisex toilets. Lots of parking.

Very dirty during last visit. Floors and tables unclean, bins overflowing

Clean place and friendly staff. Not too long a wait for service. Food lovely and warm and delicious.

I will never stop at this KFC AGAIN I can't believe it only has one use of toilets. For female and male use.

Two orders that I was going to check prior to leaving but thought they couldn’t get wrong. I WAS WRONG! One order had only one side and the other missing a chicken fillet. Not been there for about 3 years as it was bad and won’t be back again as still bad. Couldn’t be bothered to go back to sort

Food is inconsistent at this branch and often quite a wait but it's local and it's KFC sooooo

Walked in to an empty restaurant, completely dis'd by three members of staff within 2 metres of me, debating some technical aspect of fried chicken no doubt. Not so much as a 'hi, will be with you.' Ok if it was one person who was busy, I'd have more patience but 3? I blame whoever trained them in customer handling (or not). You make human contact with a person asap, felt instantly uncomfortable so walked out. Perhaps I should have heeded the traffic cones in my picture, turned around and never entered. Anyway in ten minutes I'll be at Gregg's in Monmouth.

Very busy, frequently quite messy, bins and tables not emptied, not cleaned, food as you'd expect from KFC.

A ideal little KFC full of your normal KFC goodness. Planty if space to sit and really fast and friendly service. The eating area was very clean and well maintained by staff regularly keeping it clean and tidy.

Busy place but order dealt with promptly by a very helpful KFC employee. Only waited a couple minutes for order. One of my best experiences at a KFC. Well done Ross on Wye KFC.

Nice little KFC to fuel up en route to Wales. Limited seating inside, but the outside seating on a nice day was a good place to eat. Clean and well ran made for a pleasant visit.

Dirty, dirty, dirty. No toilet roll in toilets, no hand sanitiser. We asked for something to clean tables, they said they didn't have anything. We had to use serviettes and water from tap in toilet. All tables filthy, bins overflowing.

It's a KFC, innit. They brought my chicken quicker than I expected. Winning.

Everything as expected. Fast, nice and tasty!

Dirty windows, dead flies everywhere, my order was wrong; I didn't get a receipt as the printer wasn't working. The air con system is covered with dust, the floor was dirty...avoid

The worst KFC I have ever had, cold insipid chips, luke warm non crispy chicken. Tried to complain but staff not interested. Waste of money as food was inedible.

Understaffed. Dirty floor, dirty tables, bins overflowing. Men snd women shared toilets which I hate. Long waits. Staff trying their best, obviously not very good management. I wouldn't come here again

Lovely little KFC on Ross round about, very small queue, not long to wait for food. Had a very nice wrap of the day 😊

I used to be an inconsistent experience going to a KFC. they would have exceptional sites and abysmal sites, thankfully they have got this fixed as they are have a standard offering. The new small budget menu means my wife who eats very little can find something for her taste and people like me who are a bit of a greedy sod can order something that works for me.

Does what it says on the tin. Friendly staff and quick service.

It's a KFC... It's OK if you need to eat ..

Computers were easy to use to order the food which was made quickly and to a high quality.

Literally the fastest food I've ever had. I typed the order into the computer and by the time I'd walked over to the counter they were calling the number. Food was fresh too.

Not bad food good to take break

Quick convenience before m50 motorway.

Fastest service ever at a KFC !! Good food served hot.

It's just KFC but love that KFC. Best fast food around Ross on wye

Food was very dry and looked like it had been in there for a while

Manger called the girl to serve then left. 10 mins later she came and he just sat in office

Twice taken food bad and got my money first time was first time eaten in their the chicken wasn't cook and the second time was dry to the bone wasn't impressed at all

Portions very small, and not many chips were all legs, 1 chips, 2 straps of chicken, very small 2 sparrow hot wings, and 2 chicken drum sticks £8,99, I have always enjoyed a KFC but this place let them down big time I will not stop there again

Love this KFC! Very friendly staff, normally quick service and the food is always spot on! Loads of parking by the shop too! Little bit expensive now, but it's not the stores fault! 10/10 would recommend to everyone!

I reviewed this place a few years back, and it was terrible. It has improved slightly, but a lot more could be done to tidy the place up, empty the bins regularly, and provide a better experience. Still one of the worst I've ever visited, but has improved slightly and no longer feels like I'm being electrocuted in a bath of vomit.

Good hot food very good services Nice clean Big car park

Got myself a Wow box....can understand why it's called wow 😃

Very quick service - food consistently very good - staff helpful and friendly A+++++

This place offers plenty of indoor and outdoor seating areas ..

Chicken was fried yes but didn't taste like original recipe. Staff wouldn't cater my needs