Based on 209 opinions finded in 2 websites
Based on 209 opinions finded in 2 websites
Opinions
Felt like they have up on food as we was only ones there family 14 wasn't to bad but food could of definitely had better presentation
Steven Fisher . 2024-11-29
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I would normally shout from the rooftops about how amazing this place, food is expcetional however tonight we went and ordered our first round of food to not get served again for 40minutes after finishing. Every table got served apart from us. It was beyond busy and there was not enough staff. I felt sorry for the two people on the floor running around like headless chickens. We only managed to place one more order. We then got charged £5 service charge to receive not the greatest service.
Kellie Brown . 2024-11-16
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Not up to usual standard king prawn satay onions not cooked through and prawns were undercooked had food from here since they opened never had a bad meal until today
John Richards . 2024-11-11
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Went a few weeks ago..absolutely loved it..very food price and food was great...staff was very nice and pleasant a s lovely to talk to ..will definitely be back again xxx
Nell McLaughlin . 2024-10-21
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Giving a 1 star is probably being generous. Without doubt the worst dining experience I think iv had. Was pointed to our table instead of chaperoned, waited 20 mins, decided to go order drinks, placed order THEN given our basket of prawn crackers. Drinks turned up 10 mins later then the 1st food order was taken (approx. 35mins after seating ourselves) added note, approx. 1 hour 15 after we arrived, 2 women and 1 gentleman were seated behind us (chaperoned with basket of prawn crackers, and drinks order taken and delivered within 5 mins) Felt like we were left at the bottom of the pile as they seemed to tend to 3/4 larger tables. The portion sizes were absolutely laughable when I was ordering certain things for 3 adults (starters). Heard really good things about this place but was left very disappointed. Would not recommend this place to a pack of starving stray dogs if it was free, shocking!!!
Ian Shearer . 2024-10-19
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I have been a few times and it has been great But the last time I went the service was not good The food was great as always but slow coming out and some of what we ordered was taken to other tables so we had to order things again Hopefully it was just a one off
Graham Haycock . 2024-10-12
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Increíble de principio a fin! Vinimos a cenar el lunes con mi prometido y mis hijos y tuvimos una noche encantadora. El personal no podía hacer más por nosotros y los chicos disfrutaron que les preguntaran qué les gustaría e incluso hicieron un plato especial para mi mayor, muy amable y educado, describieron los platos que no habíamos probado antes y nos hicieron saber lo que era más popular entre sus clientes. La comida era increíble, no queda una migaja en ningún plato! Lo recomendaría al 100% y lo he hecho un par de veces ya esta semana. Gracias por el excelente servicio y volveremos pronto
Lyndsay B . 2024-10-10
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The customer service was outstanding. The people who worked the have treated us with a highest respect I could not have asked them to do anything more then they have today. I will 100% recommend this restaurant and if you live in the area you must visit the place.
Robert Borusiak . 2024-10-05
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Came here today for a partners 18th birthday… they were fantastic! the food was delicious and was served in good portion sizes. The food came reasonably fast considering our table was booked with 11 people, and we all had a blast. The owner was very professional but also had a lot of humour, adding to the experience. Every member of staff on shift made us feel so comfortable. I definitely recommend coming here, whether it’s for a nice afternoon or for big events. :)
Summer Close . 2024-08-31
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La comida es preciosa, el propietario es un buen chico, amor absoluto que viene a este lugar. Uno de mis restaurantes favoritos, esperando mi próxima visita 👍👍👍
Matt W . 2024-07-30
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First time visit, what a nice place! my sister-in-law is gluten free and found this restaurant on the gluten free forums, the guy who runs the restaurant is such a nice guy he couldn't do enough to make our visit spot on, offering advice on which meals work best for my sister-in-law+ the food was amazing. Will definitely be going back soon 😁 PS. Nice size private carpark round back !
viggyuk . 2024-07-02
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Medioca food over priced to be fair be carefully charges 12% service charge on top of total bill
Reliantfixer . 2024-06-30
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So we decided to host our daughter’s 18th birthday celebration with O’Grill and we had arranged for 23/25 people to attend. Ken and his team were purely fantastic from start to finish. They had everything set up for our arrival and the place looked amazing. Ken and his staff hosted us superbly and routinely checked on everyone to see that they were well taken care of. The food was beautiful and beyond anything that we had eaten before to the point our friends from Hereford stayed it’s the best Chinese restaurant they have ever eaten in. Everything was fresh and well prepared and perfectly presented. You can tell that this restaurant absolutely takes pride in their food. It was absolutely delicious. The atmosphere was also great as you were able to relax and simply enjoy the experience and was able to enjoy the conversation and company. Honestly if you’re ever looking for a place to go then you must 100% take yourself and family, friends to this amazing restaurant. Thanks Ken will see you very soon mick and Janine.
Mick T . 2024-06-15
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We've been here loads of times, always been ok. Went last week it was terrible. Food was tasteless, presentation absolutely rubbish, the whole experience was just not good. Try it for yourself and I hope you find it better but we won't be going back for a while.
Hannah Elliott . 2024-06-14
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Really good Chinese buffet, all you can eat, but without the food left laying around going cold and being touched, sneezed, and coughed on. Each time you order a small portion freshly cooked comes out, Excellent service from the front of house staff, always willing to help and make you feel welcome Still outstanding again
Kevin Sandham-Mulholland . 2024-05-11
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The food is OK but it is so salty that I have to drink 2ltr of water to quench my thisk.
Marilynn Tan . 2024-05-11
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Awful atmosphere, staff have no social skills felt like the woman was going to fight people at times for just trying to order, place is not clean and smells weird, food is the worst Chinese I’ve ever had, I can not understand the good reviews
S . 2024-05-05
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This is our first time but not our last the food was really hot and fresh very good all round
Keith Kelly . 2024-04-08
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Not much choice on buffet menu, chicken balls the batter was soggy and egg fried rice very soggy also portion sizes very small
Lisa Faulds . 2024-03-16
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Sat with prawn crackers for 50 minutes waiting for starters. Service was shocking! Staff just pushing to sell more drinks. just eat deliveries taking priority over restaurant customers. Uncleared tables all over and everyone sat with no food apart from prawn crackers. They also had the cheek to add a service charge. Definitely will not be returning.
ian oates . 2024-02-17
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Delicious food, great selection of different flavours. I liked the size of the portions, not too overwhelming, and allowed me to try many dishes. The staff was so welcoming. They simply couldn't do more to make us feel comfortable. Good value for money. Highly recommend 👌
Ewa Heppenstall . 2024-02-13
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Good food test so good in my opinion delivery is fast and hot out of the box
Alson Hoo Alson . 2024-02-04
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Our first time there for the four of us and we weren't disappointed. Delicious food, nice atmosphere and staff friendly and welcoming.
June Grant . 2024-01-13
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We had a brilliant night the food was fantastic and the service was fast,large free car park I will definitely recommend and hopefully back soon
andy bate . 2024-01-12
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9 of us came this evening for a work Xmas meal. Lovely food cooked fresh to order, all delicious. Great staff too, will definitely be back :)
Catherine Johnson . 2023-12-16
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Visited last night and have nothing but good things to say. The food was amazing, the staff were absolutely brilliant, the food was out fresh in minutes. Can't wait to go back what a brilliant experience from start to finish. Highly recommended.
David Clayton . 2023-12-12
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Definitely worth the money you pay, Food if great service 1st class Wil be back in few weeks for more fantastic food.
stevec e . 2023-11-05
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Top quality food cooked and served fresh and quick. Our favourite Chinese buffet. Great atmosphere and friendly staff.
Matthew Davies . 2023-10-30
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Went last night for husband’s birthday with daughter and partner. We had different dishes, every dish was hot, tasty, well presented, didn’t have to wait too long. We especially liked the black bean sauce dishes, proper king prawns, pork, chicken and beef. Staff asked if we’d like more food after starters and mains (all in with the price). You just pay extra for desserts and drinks. Daughter had banana fritter and said it was lovely. The young lady who served us was very attentive and helpful. Because it was my husband’s birthday (and we just showed driving licence), his whole meal was free! As long as 3 paying adults as well. Would definitely recommend and we’ll be back!!
Angela Calder . 2023-10-29
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If you want fantastic Chinese food buffet style (Full menu available also) this is the place to go absolutely delicious eat as much as you like served fresh from the kitchen 😋 ken and the staff are top notch ☆☆☆☆☆
Andrew Jones . 2023-10-21
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Definitely be back! lovely little spot the staff where on hand to get any thing we needed
John Thompson . 2023-10-11
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Great place, excellent value buffet food cooked fresh to your table. Order once, twice, three times as much as you want until your full. Excellent service, best Chinese in Donny.
Baz Sabar . 2023-10-08
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I think maybe the food here is delicious, but unfortunately I didn’t get to taste it. Because the menu on the Internet differs from the actual menu. My order was completely different, with products that I do not eat.
Maria S . 2023-10-06
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Eaten here a number of times and the food is always freshly cooked. The owner always checks on you and asks is you would like more food and he always wants you leave satisfied. In my opinion, the food here is probably the best Chinese food I’ve ever had.
Myke Morris . 2023-09-30
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Ordered takeaway, got a mega salt and chilli box which is an amazing deal, it already comes with a couple of veggie dishes but we were able to swap one of the chicken dishes out to make it more even between myself and my partner who does eat meat. Great service, great food and a short waiting time.
Georgia Harmson . 2023-09-14
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We ordered from here and wanted a 6pm delivery. The food was 40 minutes late. To be fair the driver did apologies and waived the delivery fee. We ordered Chinese food for 2 with spare ribs extra. This was enough for 3 adults. It came to just over 21 Quid.
Dean Southall . 2023-09-13
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Been going for over 12 months now beat to book in advance as can get busy. fresh cooked all you can eat Chinese food bought to your table! absolute bargain lovely clean place, beautiful food and really friendly staff can't ask for more! If I could give 10 stars I would 👌🏻
George Guest . 2023-09-10
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wouldn't go again. we found this place on Google looked decent prices till we got there then prices were different to the ones advertised food was ok people nice.then get bill . and a xtra £10 service charge. Well food was dear enough to start with . plus you had to pay for dessert. there's a place at castleford we go and all you can eat plus desserts no service charge for same price. £103 so wouldn't go again.
jillian johnston . 2023-09-03
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Absolute gem of a place. Friendly staff and gorgeous food. Wish I lived closer!
Claire Howe . 2023-09-03
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Excellent evening and great value for money service was brilliant will be going again that’s for sure
Ian Milner . 2023-08-21
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Its was the first time eating here last night,it was absolutely fantastic, the food was served quickly and was very tasty,our table service waitress was so polite,we will definitely be visiting again
Sue Ryan . 2023-08-19
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Been twice now and both times have been lovely. The food is always spot on being delicious and arriving soon at our table swiftly after ordering ! Service is wonderful as well with the servers being attentive and lovely making us feel welcome. I will happily be returning in the near future
Joseph Morris . 2023-08-06
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Nice food friendly owner spot on
Matt Wriggt . 2023-08-01
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Food ok nothing special think you'd drown before you get drunk on there lager no taste just waterd down would I go again ? Probably but not in a hurry
Peety . 2023-07-27
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This place is a hidden gem. It does not look much on the inside. But the main thing is the food is really good 👍 one of the best Chinese I have had. Staff are friendly and welcoming. And the price is spot on.
Daniel R . 2023-07-20
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I really wanted to like this place but sadly I just wasn't too keen.. It was a bit hit and miss. Some meals were really nice and others were a bit meh... I thought some of the meats smelled a bit weird. I do love lots of salt, but even for me some stuff was a bit too much! The shredded duck and the ribs with BBQ sauce were good The presentation was nice. We thought the price was very good for what we got, only £15 for all you can eat. And we didn't mind the service charge being added because the gentleman who served us was lovely.
ulauola . 2023-07-16
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I'll start off by saying the staff are soooo nice! Got seated as soon as they opened and got to choose a seat. The service was fast and all the staff were so smiley and polite. The food is lovely. Small portions but as you're able to order as much as you want, it works. Less food waste! Free private parking which is a bonus. Can't say anything bad at all, really nice experience. Thank you O'Grill. We'll be back when we're in the area again
Jenna Louise Ward . 2023-07-15
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Give one star because of the sneaky 10% service charge, if I want to tip, that will be my choice. It's just too dodgy for us. I know all you can eat buffet is that you go and serve your self, but here they bring you the food and you don't really see too much. Staff was friendly but the sneaky 10% for service charge, I don't like. Expected dessert to be free but was not so we did not order. 🤣 Anyways, we will never return back, a lot of thing are missing, don't have too many choices. I go Chinese because they have, octopus, squid and all kind of sea food but here you find mostly, beef, pork, chicken, they did had mussels and king prawn. Sorry mate but for £48.50 I can say that it's not enough choices.
Ilie Marian . 2023-07-05
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Very nice food. And varied menu
Russ Graham . 2023-06-30
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Excellent service and food. Ken was spot on and the young waitress who dealt with us most the night was very friendly and patient. Definitely be going again.
daztheman1980 . 2023-06-24
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Called in here on a long drive south , great food, great host Ken, unique idea that the buffet food is cooked to order to avoid waste … brilliant , the prawns , the ribs and curry parcels were hits… it’s a bit like Chinese Tapas ! Thankyou
Tim Shepherd . 2023-06-22
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Eat all you want. Good food, good staff
Chas Harrison . 2023-06-10
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Loved it staff fantastic.Felt welcomed keep up the good work.
Barbara Mumbure . 2023-04-23
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Been tonight 1st time, absolutely wonderful food , lovely service , staff fabulous, best Chinese restaurant I've been to, will definitely be going back, well done !! One little niggle only the one , could be more cosy? Candle on table or maybe little lamps just a suggestion
Debbie Banton . 2023-04-22
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If I could give 10 for service I would, great staff who are really friendly. The food was great and its a really interesting take on a buffet. Definitely going back
Michael Bullivant . 2023-04-08
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Family celebration meal, Ken and his team looked after us perfectly even the two fussy eaters.
Linda Smith . 2023-04-02
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Nice friendly staff freshly cooked food and reasonable prices
Terry Gaskin . 2023-03-23
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Excellent food, poor service. Under staffed for the amount of people, waiting for food, some not had starters when others had finished main meal. I would go again because the food is so good, but I wouldn't go in a large party again.
Simon Neill . 2023-03-18
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Food was terrible three out of the four of us that went were sick after, chicken was slimy, very poor quality food, and charged an extra 12.90 for a small Pepsi, some orange cordial and a water.
Victoria H . 2023-03-17
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Opens before the other local Chinese and personally I think the food is generally higher standard. A bit disappointed with my shredded beef but the other 2 dishes were very nice. Friendly service although parking can be a bit tricky if you are just picking up a carry out / take away.
Greig Muir . 2023-03-10
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Very good selection of meals. Friendly staff. Well worth a visit.
Robert Swift . 2023-03-07
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Lovely food, great friendly service 😊
Julie Rooney . 2023-02-25
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Amazing place should go there great food
Arron Kay . 2023-02-24
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Excellent service from entering to leaving Staff were very helpful and polite and always had a smile , we had the all you can eat selection and everything we ordered was cooked fresh and quick and presented brilliant , Can't fault anything about this venue that's why I have rated high.. oh one tip if you go for all you can eat check both sides of the menu because it was confusing at first till my good Lady realised , you can keep ordering all the time you are there up to 2 hours..
roy cunliffe . 2023-02-19
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Beaut!! Best Chinese food in Donny by far. Even drive miles to pick up take away when ever we want chinease take out.
Samantha Lord . 2023-02-09
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Absolutely love this place. Ken and the staff are always welcoming and eager to serve. The food is top notch, cooked fresh for you, and you can have as many portions as you like. All they ask is you try not to waste food. Well done O'Grill.
Bill Lowe . 2023-01-31
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I really should have walked straight back out this place . Staff seemed bored and not really welcoming . Food was average chicken was chewy and a grey colour. Beef chewy . Kid’s chicken nuggets was the best thing . Also they add 10% service charge on your bill I wouldn’t have minded if the service was any good but not once did we get is everything ok. Had to get up and pay the bill cause it seemed staff just want to chat at the bar .
NKR . 2023-01-20
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Food worth the money and the staff were kind made us 100% happy definitely recommend
Nico Mitchell . 2023-01-11
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Made a last minute booking here for New Year's Eve after eating here several months ago. They managed to squeeze us in at short notice. The food was really really good, the staff are really friendly and welcoming. Enjoyed the prawn toast and the Yik Sung from the starters. Chicken in Oyster sauce was nice, as was the egg fried rice and noodles. Really enjoyed the Kung Po chips. The Malaysian and Shanghai dishes sounded nice even though we didn't order them...ask the waitress about them.
Andy P. . 2023-01-01
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Great food top class worth every penny will be back xx
Annette Bruce . 2022-12-21
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What a ignorant ordered food 2 hours nd 30 mins still no food and the receptionist hung up on me so don’t use this place you will be disappointed
michael rooney . 2022-12-17
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Plates could have been warmed, they were cold...food was then cooled down pretty quickly, lighting makes the room too bright, can't relax. Television showing football really put me off, first chinese restaurant with football??? I won't be returning! Plus a sneaky 10% service charge...I'll make my own decision if you need a tip!
Leanne Waszak . 2022-12-02
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We had the best night for my daughters birthday, our only regret is not visiting sooner! The staff were extremely accommodating and couldn't do enough for us, food was served fast, fresh and hot with a really good menu choice, we honestly couldn't fault a single thing and will be returning. Thank you!!
Threepeas19 . 2022-11-21
MORE AT TripAdvisor
Staff were very lovely and food was fantastic. Owner was very polite 5⭐️
Frankie Saddington . 2022-11-19
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Chicken was only just cooked/verging on not cooked, all food was poor quality and just horrible. Restaurant had sticky tables, loud music and bright, white lights. It was so cold we had to keep our coats on. Two noisy, large parties close to us. Avoid.
cath o . 2022-11-15
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First visit tonight as a group of four adults and three kids, 6 chose the buffet and one picked a meal from main menu. The service was great, friendly attentive staff, no long waits, and accommodating of individual needs. The food was bloody lovely, between us we tried many of the starters and mains and we liked every single one that we tried, nice portions, full if flavour and well presented! Couldn't fault a thing! Thank you for a lovely evening, we will be back!
jenrQ1452WD . 2022-11-06
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Lovely food, our go to for takeaway or eating in, Ken and the team can never do enough for us
Richard Tinkler . 2022-11-05
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Very good service Very nice food
Lorraine Chambers . 2022-11-04
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Lovely food, great staff, it’s just a shame they don’t advertise about the service charge that’s added on the bill. What should be a cheaper night out it isn’t. I’m sure having a normal Chinese would be just not much difference in price don’t think we actually ate £21 worth of food
Stephanie Taylor . 2022-10-16
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Doskonale miejsce, bardzo przyjemnie kelnerzy bardzo przyjaźni i pomocni. Pyszne jedzenie 😁
jacek wasilewski . 2022-10-01
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Fantastic food and service, friendly staff went above and beyond really enjoyable night. Will definitely be back again.
K W . 2022-09-30
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Excellent really good food eat in the restaurant or takeaway also delivered meals . Never had a bad meal and the owner and staff very friendly people . I definitely recommend it . I could eat one right now 😋
Kevin Fawcett . 2022-09-29
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Greeted with a smile upon opening the door. All the staff were lovely and happy to help. Food was great, had beef and pork and they both just melted in my mouth, sauces were flavourful and nice.
Alex Ward . 2022-09-23
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We had a takeaway and pick it up ourselves, food was delicious and a good price, staff was very welcoming and friendly would highly recommend.
Christine Young . 2022-09-04
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Amazing food, fantastic staff. They couldn't of done more to make us happy.
Adele Jade . 2022-09-02
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Fantastic food and a excellent owner can't do enough for you what a wonderful change the customer is made to feel special thanks for a fantastic experience 😊😊😊😊
john paul prosser . 2022-08-27
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Great food and great staff can't ask for much more love this place
Eugene Scott . 2022-08-27
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We happened across this restaurant not realising it had changed hands. Lovely fresh cooked food with just the right balance of flavours. Very friendly staff and amazing food. Can’t recommend it enough.
ShufflingD . 2022-08-20
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Excellent food, friendly service nothing was too much trouble. Eat as much as you like. Quality food. Not rushed
david hensman . 2022-08-08
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We visited due to a birthday celebration which was a party of 11, the food was beautiful, cooked from fresh. One of the younger boys was a bit picky and they gave him something that wasn’t on the menu which we thought was lovely. Staff couldn’t do enough for us and so polite…. We will definitely be revisiting for the next birthday bash!
Natalie S . 2022-07-07
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Great food and great service as always
Scott Chatterton . 2022-06-19
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Been here a couple of times, The food and service are great. Its a set price served all you can eat. Its small portions but your encouraged to order a few different things at the same time. I guess you could ask for the same thing twice if you wanted a bigger portion but Im still working my way down the menu. Great for trying new things. Im not sure how they manage to produce such a wide range of food so quickly, but they do and it well presented, hot and delicious. We will be back.... Once weve recovered from eating quite so much in one sitting. Oh yes I should mention they do blue light if you want a discount.
sara G . 2022-06-16
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We again enjoyed our visit to this lovely restaurant, Yet again the staff are impeccable in their efforts to ensure that clients are welcome. I beg to amend my last review and amend the fact that prawn crackers are offered in the first instance ,not as I stated previously. Once a gain service is brilliant. The staff are wonderful. The food offered is always brilliant, and remember that if you are a blue light card holder a discount is available.
John R . 2022-06-11
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Went on 10th June 2022,food was amazing, buffet really did mean all you can eat 4of us had loads, very friendly staff couldn't do enough to help. I would recommend this restaurant to anyone.
Rachel Rollinson . 2022-06-11
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Nice relaxed atmosphere...decent quality...reasonably priced
Ozzy Edwards . 2022-05-29
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Was really looking forward to our meal but so disappointed , we waited 25 minutes for mushrooms and king prawns requested to come with noodles from the starter menu , noodles arrived but were freezing by the time the prawns and mushrooms came and after asking twice , 2x portions spare ribs were actually 2 minute pieces and obviously everything had been blasted in the microwave I never complain and will be aware that due to staff shortage these things can happen however never again will I visit and spend 50 pound on such a place
Lisa shaw . 2022-05-09
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Been here many times however seeing the bad reviews it’s getting I wanted to post my opinion. The staff are fantastic, friendly and always happy to help. The food is amazing, small portions so you can try many dishes. I have been 6 times now and never had a bad meal or experience and will continue to visit this restaurant.
MikeH3539 . 2022-04-23
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After receiving recommendations from some of my colleagues we decided to visit O'grill . We were highly delighted to see a thriving restaurant in full swing upon our arrival. We approached the staff at the bar and explained we had a reservation upon which we were shown to our table, seated and left to consider which drinks we would prefer? Again service was quite prompt from the staff on duty and we were offered poppadoms with a spices tray to start, we selected our starter and main meal from a comprehensive range on the menu.. the food were well presented and cooked and we enjoyed the service provided. On several occasions we were asked as to if we were ok by the staff who although busy were extremely attentive . On the whole upon summary we really enjoyed our visit and certainly will return on future occasions. A big thank you to all of the staff and the owner of the restaurant for the service and excellent food provided by all concerned.
John R . 2022-04-13
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Went here last night, at first I thought it was a bit pricey at £20.95 per head. However, that being said, you do get aromatic crispy duck included and plenty of variety to choose from. No extra charge for more prawn crackers and the food was delicious and piping hot. Nice staff, atmosphere good, thoroughly enjoyed our visit! Thank you O' Grill
Rachel Turner . 2022-04-09
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The food was beautiful, the cocktails were strong and tasty. The price is very good for what you get. The manager was incredibly welcoming and came go check on us several times. We will be back.
Frazer Pacy . 2022-04-03
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I have been coming to this restaurant for over 25 yrs and it has always had a great reputation but the last couple of times we have been everything has gone downhill, the food not sure what’s happened but the staff are new and are disappointing, really puts me off going back when spending so much money and everything is below standard.
78 Opinions
Very impressed with the quality and taste of their food. Just a shame it's in an area that has young idiots that bang on the windows and cause a nuisance of them selves. No disrespect to the business though...this is a place to try if you have not before..and go back to if you have. Highly recommended from Daron
27 Opinions
Absolutely fantastic food. Amazing. The lady on the phone was very professional, the delivery driver was spot on. The delivery time was exactly what they said. Can't fault it one bit the prices are reasonable. Definitely the best chinese takeaway without a doubt. The special fried rice was bang on ,the special curry was outstanding, the ribs were really tasty and meaty,the chicken balls were hot and crispy crunchy with melt in the mouth chicken. 100% will be ordering again & again & again for sure. Top marks to the chef and staff..thanks for a lovely meal