Ocean Basket in Blackpool

While waiting for my order, I politely informed the staff that I had food from elsewhere and asked if it would be permissible to wait with it while awaiting my order. The staff agreed without issue. However, what followed was beyond belief. As I patiently waited, the situation escalated unexpectedly. An employee approached me in a fit of rage, hurling profanities and derogatory insults, including calling me a "c*nt." Shockingly, this verbal abuse quickly turned physical as the employee assaulted me and dragged me out the restaurant for merely standing up for myself and questioning their behaviour. This entire experience left me not only disgusted but my entire family distressed deeply disturbed. The blatant disrespect and aggression displayed by Ocean Basket Fish and Chips' staff are utterly inexcusable. No one should have to endure such appalling treatment in any establishment, let alone one that serves customers. Such unprofessional conduct and disregard for basic customer decency should not be tolerated or supported. Seek out establishments that prioritize customer respect and safety, as Ocean Basket Fish and Chips clearly does not.

Staff friendly but the food dreadful. Very thin slimy fish. looked undercooked in parts. Chips OK nothing special. Would not use again.

Shocking!! Service was terrible, over charged, yes I was refunded for the over charge. Fish was freezing cold even the staff agreed and I wasn’t offered any money back. Don’t bother

The outside and interior is nicely done. The food was disappointing fish flavour was not great and batter so greasy. Scampi stodgy but chips were good. It wasn’t the quickest despite no other customers and didn’t even taste that good when you got it. Disappointing because from the outside looks so promising but If your going to the seaside for fish and chips there will definitely be better elsewhere.

Soggy batter on fish and chips reheated, no care for good food and customer care. Would not recommend

Found this place around 2 years ago with my mum and son. the food is impeccable. Everytime i take my son to blackpool this is the only place he chooses due to the unique cuisine like the fish, the curry and the pickles that are on the counter. would recommend to anyone as this is absolutely amazing.

AVOID at all COSTS! Fish was watery and tasted like a sewer, battered sausage was raw and the batter was squelchy 🤢asked for peas and got given curry sauce, was taken back and just placed under the heater for the next customer, forgot our bread role, took bins out and didn’t wash hands after, tables unclean and messy, rude staff, more interested in their phones. Definitely won’t be returning, highly recommend to AVOID! 😷🤢

Went there today with my husband, the 2 staff behind the counter were not particulary friendly. The man ignored me and carried on talking to his colleague. I got served and was told to sit down and i would be called when our order was ready, why couldnt the man bring the food to us as not doing anything productive behind the counter. He was only friendly with a chap that came in who he knew. Very bad "customet service". Food portions ok, we both enjoyed our meal...some training needed in how to greet and treat customers....after all if it wasnt for us their business wouldnt exist...

Went twice over the weekend and it was some of the best fish and chips I've had. Great potion size for the price, the fish tasted very fresh and it was not overly oily. Out of all the places to get fish and chips from Blackpool I highly recommend coming here!

This little chippy wasnt actually as bad as the reviews make you believe. Yes the portions were smaller then they should have been however what they did serve was hot fresh and tasty, Staff were friendly and the place was clean

Really surprised by all the negative reviews on this place! Battered sausage, chips & curry sauce x3. It was lovely! Food cooked fresh & best tasting curry sauce I've ever had!

Visited while staying in blackpool very disappointed Good points Chips was nice staff was pleasant Bad points £1 for gravy , curry and 1.50 for peas Fish was bland and no taste it was awful it tasted like it has just been defrosted and put in a fryer , very small space very dark - Fish and chips was 6.90 Definitely won’t be going there again

Food was great cooked fresh while w e waited. The staff were friendly and very helpful. Will visit again before the end of our trip.

£6.90 for a piece of haddock children's size when you are a adult every one gets that size terrible horrible fish but only good for chips and curry sauce which is really nice.

Young staff busy doing social media. Younger lad left to his own devices and the cooking. Had to fetch cups of tea from pub, 2 doors down as no water!!. Asked for raw onions on the burger, didn't get any. Chips just dreadful . Staff VERY uninterested

Waited 30 minutes for this freshly cooked food when it was quiet. The battered fish had no taste apart from grease and the batter wss teeth breaking. Would expect table service for that length of wait but erm nope. Chips just about passed the test. Tables could have done with a clean and stabilising

Good bits -The chips are good, nice and crispy. Unfortunately the rest of the points aren’t great. -The fish was over cooked and tough. -The was only 4 customers in and still took 20 minutes to get sorted. -The 2 young lads behind the counter looked like they wanted to hang themselves. Miserable and couldn’t be less interested if they tried. Will stick to the one near coral island next time.

The chips were the the worst chips we've ever had ,the girl behind the counter said they were making them fresh ,probably fresh the day before .

The girl behind the counter was to busy flirting with a customer rather than taking our order. The fish had ZERO taste and the batter was the whitest I’ve seen! Asked for salt, vinegar, tub of curry and gravy and did I get any did...

Food tasteless , watered down vinegar salt was not salt , gravy thick and powdery Awful food Service slow

Both staff members looked like they didn’t want to be there, no passion all the tables were left filthy and the food didn’t taste great, you could tell the oil hasn’t been changed for a while

The chips were OK, but there was more batter than there was fish! Service poor - untrained, uncaring - 4 members of staff, only 1 girl actually serving at the till; she was uncommunicative and sullen. No greeting from other members of staff who could...

I got the chips and scampi and they were delicious! But the chips tasted better depending who was cooking them. It was quiet and had a nice atmosphere inside. We enjoyed it very much.

Terrible Service 6 staff behind the counter and not one could bring the food over to a disabled man and his daughter on there own Staff stare at customers and make snide remarks Fish undercooked Bins over flowing No sauces ask for them and they...

I will never go there again not because of the food but because of my experience with the lady serving me.... I’m a carer so when I get food it has to all be separate and with receipts which I nicely asked her I ordered...

Went today and I mean this when I say these were the best fish and chips I have ever eaten. Ate every last bite and so did the rest of the family. Clean and friendly chatty staff who made us feel really welcome.

First impressions of the place are good. When you order fish i like to know in advance i am getting cod & not a lesser fish such as pollock or coley but the menu just says "Fish & Chips" so leaves you guessing what you...

Went to this chippy last night. Best chippy chips I've ever tasted. Had a nice burger with them but wow, the chips, you got to try the chips!!!!

We had 2 lots of fish and chips, daughter had nuggets n chips. She said the chips were “the worst”. I did not enjoy my food either everything had black bits on it meaning the oil wasn’t clean or fresh. The fish was bland and...

My son and I was in Blackpool for couple of days. We stopped on promenade into the Ocean Basket for wee bite to eat. My son had chips and curry sauce and I had chips. There's a nice seating area and staff are well presented...