Oaklands Farm Shop & Cafe in Teignbridge

We stopped here earlier in the year and found good service and good food so returned with friends to find rude and abrupt service. Food was ok, but felt like had to gulp it down and go as so unwelcome. The woman serving was abrupt and sullen and it was not busy, so that cannot be the excuse. On the way back we stopped at the Otter Valley the other side of the road which was FAR superior in every way.

Service was very friendly. Food was good and came very quickly. Clean toilets. Very nice. Easy parking. Convenient for the A303.

Stopped in today on our way home to Exeter and can honestly say we have never experienced service so rude! The waitress/owner/server was unpleasant, unwelcoming and made us feel like we were putting her out just for being there. She was also very rude to other customers who had come in and questioned her regarding the wait times on their hot drinks. £7.50 for cream tea that was poor shop bought scones and tea pots that can only be described as having a dipping sauce pot in the top of the tea pot to keep the boiling water in! She did remark that she was there on her own but honestly her whole attitude and mannerisms and mediocre food was just a very poor show. Will definitely not be returning.

Stopped here to make a change from the usual, whilst travelling alone. Friendly, happy, lady who served me and checked in on me. Food was nice (fried egg was a bit rushed and bubbled up but was still runny, so a win anyway). Peaceful, quick service, nice view. Spotlessly clean (including the loos) so will definitely return. Keep up the good work!

We thought a nice stop off on way to Cornwall rather than keep stopping at Starbucks. Lady who took our order and served us seemed okay but not overly friendly. I noticed she was quite chatty with an elderly couple sat not far from us. I just felt she wasn’t very friendly to us but it didn’t really bother me much, my husband didn’t notice at all. The food was good and the coffee was hot so we were fine. I’m shocked to read so many reviews of bad experiences here. Had I read those first we wouldn’t have stopped there! I guess we were lucky ish that day!

Awful customer service! The waitress appears very angry and bitter. Mediocre food. I won’t be returning as I felt more of burden than a customer!

Good location on the A303; ideal stop off place when travelling to the West Country. Extensive menu, reasonably priced, all fresh home- prepared food.

Great Bakewell tart and a pricey but good home made crab sandwich. Drive past the turn in which is on a corner but did a upturn to find the crab sandwiches advertised. Lovely place with good parking and massive seating area inside and out. Perfect place to take the kids as there appear to be farm walks to do from the cafe.

We were staying at a self catering cottage in Upottery. On our first day out, we needed to go into Honiton, and not knowing the location of an eatery for breakfast, stopped at the Oaklands Farm Shop & Cafe. As per previous comments, we did find the lady behind the counter a little “short on words”, but certainly not rude as some have suggested. We ordered a small cooked breakfast which included fried egg, sausage, bacon, hash brown, beans and toast. All these items clearly noted on the menu…….. A cup of tea was also ordered. Although we were some of the first to visit on the day, the breakfasts duly arrived - cooked to perfection. During the course of the meal, the lady asked if everything was ok………which it was. It was also a pleasure to enjoy a properly cooked egg……… We will definitely be returning. Thank you………..

Just stopped for a brief coffee break. Stunning location. No complaints with the coffee and smoothie I ordered - the lady serving brought a glass of water without me asking. Nice alternative to stopping at the Starbucks just down the road.

Sad and unpleasant. Redeemed only slightly by long suffering staff. Not really sure how it stays in business other than it happens to be on a tourist route

The woman was so rude... Do not stop . This is a a real mood spoiler. Sad, angry, despicable person.

Stopped for breakfast en route to St Ives and received a frosty response from the owner, despite trying our best to be friendly. Breakfast was well cooked, but coffee machine was still ‘warming up’ (at 10.15am!) and tea was served in small white utilitarian cups. Really disappointed by everything as we have supported this establishment for years yet felt there was no attempt to engage with us in any way.

Once again tried Oaklands cafe on our way to Cornwall. Plenty of easy parking with clean spacious cafe, at a convenient place on our journey. However, just when we thought the awful waitress/owner/? couldn’t get much ruder and disobliging, she excelled herself. No acknowledgment I that I was standing at the counter waiting, but after five minutes with her back to me she informed me there was a long wait for food. ( no other customers around ) When I enquired how long is long, she replied 15 mins. I cheerfully said, oh that’s ok and thought she would take my order. But no ! With her back still to me, she said, ‘ I said 15 minutes’ I realised she obviously thought I needed to go away and come back later! She had not even turned around to look at me when speaking . I felt as if I was doing something wrong trying to order at her cafe. I can’t believe that this women would want to continue with her business with such an unpleasant and hostile demeanour. She obviously hates her job and has excelled herself with so many hostile reviews on trip advisor. John Cleese could do a fantastic sketch on this cafe, it’s got to be experienced to be believed. I never write bad reviews but this woman has inspired me with her rudeness. We went to Parr’s Farm cafe instead and it was excellent. The service top notch and the food to match. There is no hope for Oakland’s except a change of management

This is an updated review to my previous one. Yes, we did stop coming here for a few years due to the stroppy service, but the food has always been good and the cleanliness of the place is also faultless. The bacon lettuce and tomato sandwiches are our choice with excellent bacon used and they’re served really nicely with some attractive garnish and a few crisps. We came twice during our annual June visit to Cornwall and the service was much more friendly. There’s a nice outdoor sitting area backing onto some meadows with some lovely views and you can walk your dog on the lead for a wee stop. I think the current rating is a little low so I’d say give it a go. You’d be hard pushed to find anywhere better to have a bite to eat and cup of tea/coffee and some cake.

Lovely food in a beautiful setting. Freindly and attentive staff. We had full English breakfast which was very good. We will be returning.

Over the past 10-12 years we have been going to Cornwall for a holiday once, sometimes twice, a year and going down and coming back we have always stopped at the Oaklands Farm Shop and Cafe for refreshments. We love it there and find the lady who runs it most pleasant and the food she produces, whatever it is, which has been quite variable over the years, has been lovely, freshly cooked, hot and very enjoyable.

We have visited this cafe several times. Owner does indeed work very hard but is always pleasant and friendly. Crab sandwich today was delicious and husband really enjoyed his spiced parsnip soup.

We have just had the pleasure of stopping here, and whilst there was a (reasonable) short delay in things arriving, they were very much worth the wait. My daughter is dairy intolerant which was beautifully accommodated with an oat babycchino beautifully presented, and a red pepper and tomato soup (even had a choice of soups) with brown bread roll. My daughter described this as the best soup ever, which might be a tad of a tall order but certainly demonstrated how much she enjoyed. The adults respectively thoroughly enjoyed an eggs royale (perfectly poached), a pea and ham soup (lovely) and a full cooked breakfast (declared extremely nice). Thank you for your lovely care and thank you Marcelle. Made us a beautiful enjoyed meal and a lovely break in our journey. We will hope to be able to return.

Stopped here on the way down to Devon but don’t think I’ll go again.. it’s a shame as the place has got loads of potential and can see where improvements can be made The menu has lots to choose from and all the food looked very nice that was brought out but the downside to this place is the owner sadly as she obviously works extremely hard and has no other staff so she has to take orders, cook the food, waitress, clean up, wash up and take payments…. Saying that she is very rude and you feel like an inconvenience to her and there is no interaction from her after you’ve ordered

Sad first day to Devon esting here Expected friendly smile even if food was very ordinary A smile makes all the difference.

Stopped off on long route to Cornwall, met with instant hostility purchased a coffee (luke warm and basically water) and a packet of crisps each asked to use the toilet, lady who served us rudly and abruptly states its only for customers so buy something. Explained we had and she walked off. Went back out to the car and changed my one year old in the car as we felt so unwelcomed, unfortunatly no bins and I didn't want to leave it on the road, went back in and asked to use a bin, again the lady who served us screaches you have to be a customer and buy something, all whilst screwing her face at me. This would be an ideal location to stop on route to cornwall/ long journey but I advise you cross your legs a little longer and wholey avoid this somber place!!

Unbelievably rude waitress! I cannot understand why a person who seems to detest customers works in hospitality. Presumably she owns the place, because surely no-one would employ her with that nasty, rude attitude. The food was extremely basic - the bare minimum but at maximum prices. I had a crab sandwich (I was drawn in by the sign on the side of the road, but I wish we'd checked out the reviews before we ordered!). It was the most basic sandwich with a smear of brown crab meat (no white meat, despite what the menu claimed). £10!!! And I came away still hungry. Please avoid giving this place your custom. There are other places nearby that are so much more worthy, with better service, better food and better prices. This place was terrible on all counts.

A welcome sight after a long drive from Glastonbury, we pull in park car and went to the counter to order two Veggie breakfast, the lady who was serving was very abrupt, i thought i should turn around and leave at that point but decided stay, breast at £10.00 Coffee at £2.50 x 2 £25.00 when the breakfast arrived it was serve by the same lady from behind the counter, her attitude was completely insulting and if i had not paid i would have left there and then 2** Breakfast 0* service , avoid at all costs. BEWARE OF THE WASPS NEST AS THERE WERE MANY.

Visited this cafe today on my journey to visit my elderly parents, stopped for a coffee x2 which was unbelievably expensive, the elderly lady serving was extremely rude and very sour faced, she should not be working in retail she definitely has no customer skills...I...

Stopped here for a break and was not disappointed. Easy parking and plenty of room. We ordered the homemade soup, which was delicious, jacket potatoes and the children enjoyed their milkshakes. We ended up coming back in our return visit and had the English breakfasts,...

We came for a nice lunch, assuming a local cafe would be friendly. Could not have been more wrong! Ordered a vegan cooked breakfast, after waiting for about 30 minutes the older lady came over with what looked like microwaved beans, undercooked hash browns, practically...

This business clearly doesn’t care about it’s reviews. The older lady behind the counter was offhand from the start but when my husband queried our order she was incredibly rude - not slightly but gratuitously so as if she was enjoying being offensive. We were...

Surprised at bad reviews. Slightly expensive for a full English but not extortionate, and you can taste the quality in the food, there was plenty of it, best breakfast I’ve had out in a long time and was served really quickly. Lady serving was lovely,...

We've been coming here for years, since it first opened. Marcel is still a marvel, both in the kitchen and behind the counter. If it's quality you want here's where to find it!

This place doesn’t even deserve the one star I’m giving it. The waitresses are so so rude, mainly the elder lady. Our 3.5 year old was interested in the bike they have rested up against the counter, I feel I need to add our daughter...

Lovely view, good food , excellent coffee. Quiet because people seem to prefer the undrinkable coffee in the fast food places nearby.

we stopped on a trip between Guildford and Wadebridge for a coffee and a sandwich, both were really good as was the service. I really can't understand the negative reviews. We will certainly revisit.

Extremely rude lady behind the till , food nothing more than average. Don’t waste your money here. Much better places to stop along the route

Always a good place to stop. Food good and service polite and acceptable. Yet again I can find no fault with this independent cafe. Will return I am sure.

We popped in here after a very long drive and found a charming, rustic cafe. I had the flat white...it was a flatwhite; 2 shots, strong with tight silky bubbles! Excellent and a Gareth as other cafes pass you off with nothing like. My son...

To the chef...one has to wonder, if you dislike people so much, why work in hospitality? All I can say is I feel sorry for the poor lady working on the till...

Popped in here last Saturday as we have been doing on and off for many years. Coffee was good and strong and the homemade cakes were lovely. Service was fine and we only waited a matter of minutes. This place is a welcome break from...

We just visited this farm shop cafe. Lovely home cooked food all served and cooked by one woman, her remarkable unflappability amazed me given we are a family of 4 and all ordered different meals, several other tables came in and ordered whilst we were...

Service was basic, but that didn’t bother us. Food came out quickly and everything tasted fresh. I was missing my smoked salmon and the lady bought it over straight away, no complaints! The best thing about the experience (other than the lovely surrounding) was how...

The lady working here is soooo rude ! Totally over priced for a breakfast items missing the lady didn’t care . No tea cakes , no de caf coffee, no hash browns no apologies just walked off . Please don’t waist your time or money...

Well, the food is the most important thing and that we found pretty good and far preferable to the breakfasts offered at the chain outlets on the A303. Portions were good and the sausages were a good quality. They had Earl Grey tea and decaf...

We stopped on our way to Dartmoor. Disappointing service - it was all about how busy they were and how long we would have to wait. After a year of lockdowns I would have thought they would have been glad to be busy and to...

Stopped her with my family hoping for a nice experience instead of stopping at a faceless service station. There were no other customers in the cafe. As I approached the counter to order the lady running the cafe walked off and started cleaning EVERY table...

Warm welcome and lovely food. Try the crab sandwich. Children and pets welcome Well worth a visit...................

Not sure why the farm shop keeps this rude lady working there, maybe she is the owner! She was very short with us and made us feel unwelcome. It was beyond her to toast a hot cross bun so she just gave it to my...

A very rude lady serving the tables. High prices for mediocre food to say the least. Cutlery and pots not cleaned at all which was concerning especially during Covid

I regularly stop here on my way from plymouth to devizes. The cafe and cakes are excellent and the conservatory and views are lovely. With reference to other reviews, not everyone wants dogs sniffing around their food.

Stopped for lunch on way to the Midlands. As others have said, there was one woman serving who was brusque and the concept of 'service with a smile' was unknown. Prices are very high for a very average lunch - tuna mayo sandwiches on mass...

One way system and hand sanitizer available, so that's good. One lady serving. Lots of tables with pots not cleared, and new people sitting at dirty tables. Very poor! Then to find it costs £11 for a jacket potato with cheese and beans! Shocking. Won't...

I stopped here with 3 friends on the way to Cornwall to get lunch. The sign outside said farm shop and cafe open. We sat outside on the bench while my friend went to the door to ask if it was possible to use the...

I read the poor reviews with amazement The coffee here is excellent, the food is good and the outside space is quiet with lovely views. I come here whenever I’m in the area. Last winter the cafe was closed so I drove on to Starbucks...

Clean loos. Good food at a reasonable price. Owner can be abrupt but is often busy and seems to do all the work herself so cut her some slack. I enjoy coming here and always have . A good independent cafe of a high standard.

We only stopped to get a takeway coffee - seems like we got off lightly. As many reviewers have pointed out - it is hardly service with a smile here. She seemed unenthusiastic about making up the coffee or even putting some scones in a...

I stopped in here before heading to Plymouth with the family.The sign outside said farm shop so I went in to find out.I went into the Oakland's cafe and you could tell something wasn't right the two staff members completely ignored me for a good few minutes.Then the older lady come over "Yes" I asked about the farm shop and the response was so rude. I then asked the price of the cakes as there was no prices and nothing was marked up.She banged on the counter and just didn't want to help at all.With good businesses that are struggling at the moment this place should be ashamed of themselves.Avoid this place like!!

My husband and I stopped in for a cup of tea on way to visiting my parents ... we had travelled down from Reading... the older lady behind the counter was rude looked us up and down and I believe decided she didn’t like us..... I believe unless you are local or look like you’re middle class or upper class they do not want your business ..... they bought our tea and hit chocolate out... 15 mins after we ordered!... yet the ‘acceptable’ couple who followed us in about 10 minutes after had their hot food and drinks deliverEd to the table at the same time as us.... the service and attitude was unacceptable...... the ‘mug’ of tea and hot chocolate came in small cafe mugs...(. 70’s style cafe)..... and 2.50 a mug... we were taken for mugs!!!!!..... My advice.....DRIVE RIGHT ON BY AND STOP AT THE LOVELY WELCOMING BURGER VAN IN THE NEXT LAY-BY .........

food bad. served cold OVER PRICED . tables not clean flies buzzing around . not value for money very small portions . felt ripped of . left feeling hungry

Popped in here on our way to a weekend away,the women behind the counter was so rude and unwelcoming. Will never be returning. Ashame as could be a decent place.

I travel frequently between London and Devon and always use this cafe for my halfway stop. Over several years I have watched with pleasure as it has grown from very small in one room to the addition of a large and light extension and more recently a pleasant outdoor terrace. The food and coffee are interesting, well-cooked to order and just what one needs on a journey. The lady in charge is pleasant and helpful, but running the place almost single-handed. When it's quiet, which is not often, she is very ready to chat. Absolutely nothing to complain about...how much better to stop there than some ghastly service station or multiple roadside cafe.

We stopped here and should have carried on a few hundred metres to the starbucks.We didn't mind being snapped at by the server behind the counter having being told she was along and the wait would be twenty minutes but we did mind about the sandwiches at £5.95 that were poor quality. We ordered a bacon sandwich which came with two rashers and a few crisps - the egg may was worse. In other places this would have been £3 or £3.50.This was a combination of poor value for money, poor service and poor quality - i suspect they don't get many repeat visitors!

Very rude lady running the place. Long wait. Food was very basic and very expensive. Such a shame when you prefer to choose a farm shop over the service station!

Called in for lunch, waitress abrupt and distant - not at all welcoming.Ordered green tea, a bacon butty and a breakfast.Only enough bacon for one meal so requested extra sausages with the breakfast but only offered one in lieu of two pieces of bacon.Eventually presented with black tea instead of green - this was changed for us. The food was ok The single toilet was very tired and tatty. It was serviced with grey water, both flush and wash basin !!Not very nice.Overall a very unsatisfactory and non pleasing visit - and expensive.

Attracted by the sign of a farm tea and home made food I stopped here rather than the nearby Starbucks.The waitress took an age to appear and seemed to deliberately avoid our table. Eventually I went over to her and she told me abruptly that orders need to be made at the till. There was no sign to say that was what we should do.The food was OK but the prices were incredible. One sandwich and four jacket potatoes with 5 teas and coffees came to £42.Not a good place for children as the waitress and locals stare unapprovingly at any noise.There is no internet.Dogs are not allowed in the cafe and must be kept on a lead at all times outside. I won't be going back.

We visited this farm shop on Friday, having been looking for a cafe stop on the A303. When we arrived I said to the lady behind the counter how pleased we were to have found a nice little farm cafe after a long drive. I was greeted with a stony silence and asked if I wanted something to eat. I chose a chocolate covered flapjack and ordered coffee for myself and my husband. Whilst waiting to be served I read the history of the of the business so then asked the lady behind the counter if she was the author who started the business and was answered with a curt 'Yes" with no eye contact. The food and coffee were served without any further communication. Whilst I visited the ladies the plates and cups were cleared away from the table although my husband had not finished his coffee. We will not be stopping there again in the future.

We called in to have lunch and break up our journey. The outside area looked run down and inside was dreary with budget furnishings and needed some TLC. The cafe was not quite half full but there was a ‘long delay’ on food so we chose to have just coffee. We were charged £6.20 for two Luke warm and not particularly tasty coffees.

We’ve been coming here for years but did boycott it for a few years because of the rude service. However, if you want good food that’s infinitely better than any of the other options on the A303 or surrounding motorway service stations, you should maybe try and ignore the generally unfriendly service here and give it a go. We returned today after years avoiding it and had full English breakfasts. They are of excellent quality with superb sausages (2), bacon (2) and fried eggs (2) plus mushrooms, tomatoes, baked beans and toast. The bacon, eggs and sausages are first class here and always have been. It was busy, and the service was as I remember but I was hungry and because I knew what to expect, I turned a blind eye.

We love going here for breakfast on our way to Exeter. It is unfair when people make bad comments about the owner because he is always good and to us. She is always efficient and the food is always perfect. I love going here and the food is always satisfying.

Good service. Good food. Clean and inviting establishment and helpful, nice lady host. Love buying books that raise money for Devon Air Ambulance too. No complaints. Always look forward to stopping here.

I really cant understand why some people have written such unpleasant reviews for this charming little farm cafe. Many have made the lady taking orders to be so very miserable. Fact is she is always extremely busy and may not always have time or inclination for meaniless banter. Perhaps these snow flake individuals should consider how they would cope doing her job.For many years my wife and I have made this little cafe a regular stop. The food is first class.I always insist on a full English breakfast and at about £10.00 it worth every penny.All of the ingredients are really fresh and eggs are probably resourced from the farm. First class breakfast.Those mismogs who cant give this place a decent rating,please drive on by and endulge in the fast food rubish to be found on rout.

We visited here last week on the 1st day of our holiday and hoped it wasn’t a sign of things to come. Food was ok but expensive but the lady serving was verging on obnoxious. She rolled her eyes at every order, was obviously upset that we hadn’t chosen quickly enough and I don’t believe she smiled from the moment we entered to when we left. I thought we’d upset her in some way but others came in after us and were treated the same. Thankfully the rest of the holiday was a lot better!!

I never review but feel I should warn others after awful awful experience. Very rude and unwelcoming owner. Terrible service, food less than average. Go to Starbucks down the road, much friendlier.

Such a pity about the lady serving....absolutely delicious chicken curry wrap made with fresh tomato, cucumber and greens. Great cappuccino too. There were a number of customers and clearly the lady on the counter was not coping. Nice tables outside and inside. Perfect for a break with a dog .....a rather strange experience.

Very odd experience! Lady who I guess was the owner was very grumpy. Nice girl working there who was friendlier but said she was off travelling soon. Wouldn’t go back!

I feel so much better having read the bad reviews!

Coming home from Cornwall on the busy A303, we were in need of a coffee.

Not a very welcoming lady behind the counter no smiles... Drinks slammed down in table..but she was on her own doing food and drinks. Scrambled egg was good though. Just needs to be more welcoming to people.

The crab sandwich it’s brown and hate meat was full of brown meat which is cheap and only good for making soup, also six pieces of shell. It is a horrible experience eating here, and the owner goes all out to make you feel uncomfortable. And she wins hands down

Extremely overpriced stop off - £3.50 for 2 slices of toast and butter.

What unbelievably surly service. Surely she's either an owner who would rather go broke than deliver anything with a smile or courtesy.

We just had an awful experience in this cafe. The lady serving was so awful. Really rude. We had a 1 year old and were made to feel so unwelcome. We asked for 3 extra serviettes and she looked so put out. We will definitely not be going back.

We've just stopped and had breakfast here. The food was good, if not a bit expensive(£29.50 for 3 cooked breakfasts and two teas), and it was great to have outside space for the kids to run around. However, the lady who served us was unfriendly and brusque and we felt like she didn't want us there. We're not going back unfortunately, would much rather visit an independent than a petrol station...

We have stopped off three times now as convenient with dog as great area to sit outside. However, the same lady has served us each time and she is so unfriendly, grumpy and rude. She disappears round back when you arrive, when serving is unfriendly and throws down food, and don’t dare be slow to close door as she sarcastically comments and slams behind you. It is such a shame as food quite good but she clearly dislikes customers!

Very good food. Tea served in cups-Hooray! An old fashioned café with lovely food. We always head for here when we are traveling-it really is very good. Love the fact they raise money for the Devon Lifeboats too.

Having stopped here on our way home before, we decided to stop today for some lunch. I’m not entirely sure what they have done with the prices but there seems to have been a huge hike. First of all, 2 cups of tea and 2 soft drinks were £8.50. Ok, not ridiculous, but high for a glorified shed in a farm yard. Next we sat down to take a look at the menu. Now I’ve eaten in all sorts of establishments but I’ve never spent £11 on an omelette. £11 for 3 eggs cooked in the quickest way possible. Not only was the omelette overpriced but a jacket potato was £9! Honestly, £9! That’s not £5, or even £7, £9 for a potato. I mean, how much does a potato cost? As far as I’m aware there’s no great discrepancy in potato prices at a local level. A spud’s a spud. Now, if you fancy something special, why not go for the fish and chips? Oh, oh, I’ll tell you why. £13, that’s why. The table next to us had fish and chips and you’ve never seen a more insipid plate of fried food!

Only on reading the reviews did I decide to write one myself. Its a lovely cafe in the countryside but the woman behind the counter was so rude and short tempered. Couldn't get a smile out of her. I thought she might be having a bad day but looking at the reviews it seems not. It was very quiet inside but it still took ages to get our food.

I hate to write a bad review but feel I have to on this one! Having visited Oakland’s last week I cannot believe that they are still in business. On arrival we were kept waiting at the counter without any kind of acknowledgement, when the lady behind the counter finally decided to serve us she was rude and arrogant. We ordered 2 Americano coffees which when they came resembled dish water (if you want a decent coffee Starbucks is 1 mile up the road), I had to ask for the previous people’s dirty dishes to be taken away after our coffee had been delivered. We also ordered 2 egg sandwiches which were seriously lacking the egg filling. I personally thought the menu was quite expensive. It’s such a shame as this place could be a gold mine with the right owners. On the plus side there is a field out the back to walk the dog around.

Excellent. I am delighted to write a review of this Café, for food, products and service. I sent a card with a query after my visit regarding something I had purchased, and received a courteous phone call the next day with sound advice and a good outcome. I have called at the café several times and have personally always found it a very pleasant experience, and am glad to recommend it

Had I seen the reviews prior to our visit we would have given a wide berth. However the Crab Soup was as good as any that I have had in many high end establishments. The menu board is good and decent. A great location but unfortunately customer service is sadly lacking. What a great shame, as a smile could make all the difference to your visit

We saw the signs for this great farm shop and cafe and drove in. Pleased we did!

If no stars were available then Oaklands would have scored that, they are lucky to get the one, this has to be one of the worst places I have ever visited for food, the food itself was of poor quality, I'll come to that in a bit, the main issue here is the staff, in particularly the lady serving behind the counter, the 'face' of Oaklands and after reading other reviews I assume the owner, her attitude is just horrible, rude, obnoxious and unwilling to find any common ground or build any form of a relationship with her customers, now I was simply after some early lunch not a new best friend but the way she operates is simply not good enough in any walk of life let alone in the catering industry where customer service and good food is so important.

Popped into the Oaklands Shop & Cafe off the A30 this week for a snack and comfort break. Left without either.

Stopped here by chance on route to Cornwall for lunch. Wish that we hadn’t!

Very expensive for a very mediocre breakfast - London prices without the quality to back up he charges. Staff were abrupt to the point of rudeness. Would never go back. Should have gone to the Starbucks 100 yarda down the road.

We stopped here on the spur of the moment whilst heading for Cornwall. We found the service in the cafe unfriendly, expensive, small and poor quality coffee and the owner very rudely told my wife to tell me to take my dog off his garden which I thought was a field. (there was no indication that it was a garden?)

While on a family holiday to the region we thought we'd visit this local "farm shop" and stop for some refreshments.

I concur with many of the previous negative reviews. Old fashioned decor and old fashioned attitude. Rude, curt and unhelpful service. Poor quality food for the money. The only up to date thing were the prices and then some. The place was littered with hectoring signs warning about various transgressions. I would have said the toilets were pleasant except for the notice warning that the police would be called if they didn't like you. I suspect they either don't read their reviews or they don't care. Avoid!

No matter what do not stop at the Oakland’s Farm Shop & Cafe! Such TERRIBLE customer service and the lady behind the counter was exceptional RUDE!! Unfriendly and misleading roadside advertising and the place stank! Starbucks up the road is highly recommended 😁

A word of warning, please don’t run the risk and ignominy of stopping here. We stopped en route to our holiday destination near Sidmouth. It was purely a chance stop as the kids were tired and needed a refreshment break. Ordered a couple of hot drinks and juices. The owner was beyond rude. It seemed like a huge effort for her to undertake anything and we were kept waiting for ages with no apology. I’ve subsequently read comments on Trip Advisor and wholeheartedly agree. Why go into a service industry, when you clearly despise your customers. It’s a shame, as it has the potential to be something special. The real kick is that there’s a Starbucks less than half a mile down the road. I’d much rather give my cash to a small independent rather than a faceless corporate, but my advise here is carry on past Oakland’s, & stop at Starbucks. It’s probably much friendlier, cheaper and they serve better coffee

Why run a cafe if you hate people. Rude and abrasive. I had the temerity to ask if I should wait for the drinks. I was told I will bring them when they are ready. Then they were slapped down on the table. I won't make the mistake of coming back.

Well placed on the A303, but the owner is miserable to her staff and indifferent to her customers. If you do stop just have a drink as you will be kept waiting for your food- without apology!