Nutelle Bar in Sefton

It's really amazing I like it specially staff behaviour

Beat desert place you won’t be disappointed!!

Best about. Make sure u get extra syrup though

Heaviest milkshakes nice an thick

Really good delivery and food was spot on.

says delivered but it hasn’t came

Wasn’t that good. The slice id cake was tiny for the price and the waffle had that much Nutella on it was all over the box

Lovely treat and delicious. Good delivery time and our desserts were all delivered hot and cold where needed 👍🏻

To be fair I would rate the shakes, cheesecake & cookies as average. Family wasn’t really impressed but found it all ‘ok’. Easily forgettable experience, much better options out there.

Nice desserts but waited an hour for the driver to arrive

First time ave ever left a review for anything but had to for this we ordered two milkshakes about 20 mins ago it came quickly and is by far the nicest milkshake we’ve ever had🩷

always amazing from here! great service. the best ice cream around! 😁

perfect every time we've ordered 😁

The staff is very friendly and well mannered and the food is always looking like in the movies and the whole place is very welcoming and clean. Clearly recommend! ❤️

The best dessert and takeaway shop . Highly recommend that shop for u boys

It made us sick and me and my mate we this we have food poisoning

Came here tonight to cute burger inside this Nutelle, food was absolutely lovely. Service was amazing, the staff in there were just a delight! Thankyou very much, we will be back!!

Friendly people and the dessert there soo good 😊

Two hours and a fly in my ice cream pics to prove it

Lovely, thanks.. although the fruit was sliced too small, we still enjoyed!

Avoid, gave me the wrong order, didn't have time to go back, girl couldn't appears fo not know much English and kept saying she couldn't hear me, she hung the phone up on me when I said I wanted a refund because she gave me wrong stuff

First time order, arrived late but it is Saturday night so most likely busy. Cookie dough was nice and warm, ice cream still frozen and milkshakes thick and fresh. So all in all worth the extra waiting time. Will deffo order again. Thank you 🙏🏻

Best milkshake in bootel this beat Mcdonald's milkshake

first time ordering, oreo cheesecake was delicious. Will order again soon definitely

We used to get waffles with bananas and strawberries from there it was amazing. Covered in fruit and lots of chocolate. Not anymore, last time we had waffle 3 slices of strawberry same with the banana and barely any chocolate on it which made it so dry and boring. Very disappointing as we like to support local businesses, but standards have slipped.

food was freezing asked for no nutella and got nutella

crepe was stuck the the box and was cold

Milkshake and cookie dough were nice. Sweet box for £9 is a rip off. Could get for £2 from any shop

The driver was really lovely after I asked why my order had take long which was due to football traffic. He was very thoughtful an couldn’t apologise enough. He was genuinely lovely an should be acknowledged for how lovely he was.

Usually good however ive Found pieces of PLASTIC in my milkshake. Wont order again

choc orange cake n icecream was absolutely phenomenal highly recommend. n vanilla milkshake was gorgeous

Lovely staff members and unreal milkshakes

Got given the complete wrong order, 3 crepes and 4 ice creams instead or 1 crepe and icecream

nachos are a rip off. ice cold stringy nacho cheese dripped over half a pack of cold nachos. awful. brownie with the ice cream was still quite dry, vanilla ice cream doesnt taste right and slush came with a huge soggy paper straw couldnt even drink it. abysmal and wont order again

Food came hour late absolutly freezing and dont answer the phone disgusting service wont be ordering from here again portions was tiny aswell for a daft price

Me and my girlfriend have been a couple times now and personally I think it’s amazing, we’ll definitely be going again great service and great food

Highly Recommend the Nutella and strawberry waffle, it’s divine! Have been multiple times and the man in there who seems to work most of the time is very nice, only complaint is it is slightly too expensive for my budget which means I can only go on rare occasions, I would love to be able to go more often because this little business deserves it so much! Really cannot fault it though, best dessert place I’ve ever been to

First time ordering with you guys. Your desserts are delicious and your staff are fabulous, you had run out of a topping I'd ordered so I had a phone call from a lovely gentleman to ask if I wanted to exchange for something else and I got a bit panicked because I couldn't think of any other toppings so the gentleman offered to give the money back. When our desserts arrived there was a couple of free tubs of ice cream in the bag so that was a lovely surprise. We will definitely be ordering from you guys again. Very professional. Also the delivery driver was very polite and very professional too.

Terrible place charges what they like especially to young children then when you question it they bar you the attitude of the fella tonight was disgusting.......

One cause I had to this shop charges what it wants especially to young children on there own when you approach them about it they bar you staff terrible attitudes......you should remove old menus until new ones arrive....

All of your dreams are made real here chocolate heaven

I love this dessert shop its so delicous. Thanks

Best desert shop very frindly, best milkshakes ever, my new hobby

waffles wasn’t cooked properly and they didn’t give me the right change at the door

Staff where really rude and made me pay for more before we can deliver to house took for ever to come

Was charged more than the prices on the menu. Only noticed that when receiving notification from bank. When asking I was told the prices have been changed recently but there weren't any menu with new prices, and no printed or verbal notice of the price changing. Also after I ordered a waffle I changed mind in a few seconds. I asked if I can pay the price difference to change to something else, and was told no, even it's not started preparing. But later when I asked why price was charged differently from the menu I was told I can get a refund and cancel the order if I'm not happy with it. Very bad customer service overall.

Ordered a lot from here and was spending a lot of money but now they have changed the prices what was expensive already ,and now charging £6.70 for 3 small scoops of ice cream (me knowing how much 1 litre is £20 ). I’ll just buy through vender now that I have found them thank you gelato .This review is not based on service as they was always brilliant but can’t justify over £25 a time .

Fast delivery, food was still nice & hot & the chocolate orange & nutella cookie dough is unreal 😍 Delivery driver was also lovely. Will deffo order again.

Absolutely vile taste like grease dry no Source on pancakes wouldn’t even give it to a dog

Little slice of heaven right on my door step. Just treated myself to a nutella cookie dough. OMG, made my eyes water. Pure delight 😊

Little slice of heaven right on my door step. Just treated myself to a nutella cookie dough. OMG, made my eyes water. Pure delight 😊

4 desserts ordered and collected last night. Strawberry Nutella crepe & a banana crepe - filled the box, fresh and tasty! Chocolate and strawberry kebab was delicious. Make your own cheese cake - size was disappointing given the size of other orders but nice enough! Would return.

Absolutely disgusting, got a oreo milkshake it didn't taste anything like oreo just a plain chocolate milkshake, parts of the waffle was rock hard and the chocolate sauce they was supposed to put on was orange chocolate sauce which isn't something we like. What a waste of money

The Nutella milkshake I ordered tasted of just milk and was white in colour, then the cookie dough I ordered for my child was burnt then as she left it she found a hair within the food! I called the restaurant and they told me to call back in 10-30 minutes as they was busy!

Excellent service and lovely food, thank you.🥞🥰

Really tasty deserts. I do feel it is rather expensive for the amount you get, but nonetheless still enjoyed the food

Fruit was not fresh, most of it went in bin & cookie dough was hard almost like a biscuit

Amazing waffles so light with lots of topping. Loads of choice . Milkshakes were lovely. Well Worth it and will definitely order again

I’ve tried the waffles and there milkshakes are delicious honestly I will be buying from them again I wasn’t sure if they were open after lockdown or not honestly lovely naughty foods and some healthy too please try this you won’t be sorry that I promise you

Waffles were beautiful. Finished it all in one. Service was great too. V nice guy who served us and made us all laugh. 10/10 would go again

I would like to thank all staff at the Nutelle bar. The shop is very clean and the food is amazing! The staff are so fast and so polite. I Highley recommend coming to this desert shop.

it’s very delicious and tasty.you can’t find dessert shop better than this shop.

very nice and delicious. thank you

Excellent customer service also unbelievable quality and taste, Absolutely recommend. Will definitely come back , thanks Guys.

In response to the owners response to me. I don’t appreciate being called a liar. I gave you a fair review which said we’ve never had an issue with your food before this. I know nothing about the waffle machines you use but we can certainly both tell the difference between raw and cooked batter, we both took one bite and said that’s not cooked properly it tastes raw, so if it’s “never happened before” it’s happened now. For £7.20 for a waffle it should be perfect! Google reviews is there for a reason, and the owners responses are equally important, I always read them before trying new places. An apology would have sufficed, rather than insulting our intelligence. We were still going to order from you again but after that response you won’t see either of us again.

I ordered a crepe and milkshake it turned up on time but the crepe wasnt nice at all had no flavour also the milkshake tasted just like ice cream with nothing in it wont be ordering from here again wanted a full refund

Good food good quality fast delivery

Milkshake was amazing waffle hot and taste lovely place i love it .

I ordered last night and everything is good quality ,good staff friendly and lovely place strongly recommended

To all the staff at the nutelle bar I would just like to say me and my kids love coming to your shop, staff are very friendly, lovely and very helpful, also so nice to my children having a laugh and a joke with them to which makes the experience even better. The nutelle bar is one of the cleaniest places ive been to staff washing there hands several times and cleanin constantly. Ive had deliveries a few times and the drivers are so nice always smilin and chatty and polite. The waffles and crepes are delicious and milkshakes are amazing. Ive never had a bad experience and i will se you all again soon Thanks guys

Excellent milkshakes very tasty and quick delivery cannot fault the place. Staff is super friendly and give me extra chocolate sauce. Thank you so much

Amazing dessert shop in Liverpool 🤩 My children really enjoyed and went to the moon and back with their milkshakes. I hadn’t waffle like that before , so fresh and tasty. They are very nice and friendly people and also their customer service is perfect. Strongly recommend to anyone who’s want to treat him/herself 👍🏼👍🏼👍🏼

If your vegan and plan to order a milkshake from here be warned there absolutely terrible!! There not milkshakes there frozen over priced smoothies .. £12 and can do the job better myself with a quick trip to Asda buying the ingredients - pure rip off guys - I get these people have such big ego's but please the shakes are really not that special and don't call the vegan shake a "shake" Cos it's not a shake ita a frozen smoothie mate!!

Overcharged, simple maths but bloke just shrugged. Waffle stone cold as crepe machine wasn't hot :( random 'delivery?' Woman in the kitchen with no consideration to basic hygiene. Such a shame as we live round the corner. We won't make that mistake again! Edit after owner response. "No female staff work there" owners said. Goes to prove my point! Maybe staff shouldn't allow random people into a kitchen. Hygiene is important! Receipt uploaded as the store address is conveniently printed on it :-)

To the person who replied from nutellle bar saying just eat never refunded me, I can confirm they did and I'm happy to attach just eats confirmation of this in an email to you. How did my instructions lead you to take over 90 mins to deliver a couple of milkshakes and a slice of cake? I actually put details specifically on how to find my address but your delivery driver couldn't be bothered trying to find it and asked me to come out to him. Also you say you are "doing something for me" and please be respectful. I'm actually paying for a service so there's no charity in it.

Phoned to order they took down what I wanted and told me not long now I carnt get threw to the restaurant to ask where my order is think they are shut

Ordered 2 milkshakes, a slice of cake and some cookies. This took over 70 minutes to come and couldn't get through to restaurant to check. Then driver wouldn't come to my door and wanted me to walk to him. Got full refund luckily. Won't be reordering here

Me and my brother have never really bothered with Dessert places, but we chose this as not far from us, and love it, two great orders so far, highly recommended

Poor quality. Asked for 7 chocholates topping They asked 7x0.90penny and they only put one little piece on it. Very disappointed.

Very clean place with lovely staff, very welcoming and nice deserts

I had milkshake white bueno tonight for 1st time. That’s what you can teaste there is cheap vanilla ice cream. I had this half empty with mad wrap on top 😳. I had 3 different flavours of ice cream aswell and they been nice- but for that price should be more and in separate Cubs.

Only place I will buy my coffees from now. Ice cream is amazing. Waffles are some of the fluffiest about, definitely take pride in what they do, very friendly staff and they always know my coffee order and start preparing it as soon as I walk in, all I need now is a coffee loyalty card haha

Half of order was incorrect- milkshakes was nice

Gorgeous Milkshakes and very polite over the phone. Second time since lockdown began we have ordered from here (oops) but each time been lovely! Also always early very polite delivery man too and reasonably priced xX