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3.5

Based on 26 opinions finded in 1 websites

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Nº 1096 in 1400 in Belfast

Nº 172 of 216 Other cuisines in Belfast

CUSTOMERS TALK ABOUT DISHES WITH..cream
Score
OpinionsNoteTripAdvisor263.5

comment_iconOpinions

Die Preise sind der Wahnsinn so teuer und das Eis schmeckt nicht mal so gut eigentlich nur nach Wasser. Und die Eisauswahl wahr nicht gerade die beste.

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Meine Empfehlung . 2024-03-28

MORE AT TripAdvisor

Great choice of delicious ice creams with exceptionally friendly staff. Great prices too, we will be back

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Sara P . 2023-10-16

MORE AT TripAdvisor

Delicious. Well served. Good value for money. Really enjoyed and will try to repeat this great experience again😋😋😋😋😋😋

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Mohammed F . 2022-09-14

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I usually really enjoy the ice cream it self however, today I asked for a kinder beuno nuggy pot and instead they gave me a chocolate one? Considering how much im paying I said I wanted kinder beuno and she gave me such a dirty look and looked so angry. The strawberrys were also completely frozen like ice cubes so safe to say it was thrown out. Such a shame because they have potential just not the best staff. Also a hello and thank you doesn't hurt.

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Orla . 2022-01-22

MORE AT TripAdvisor

The service from the two staff members (male and female) today in the Stranmillis shop is substandard at best. I honestly hate going into places where they do not greet customers with a 'hello' and a smile nor say 'thank you' after I say thank you either..... not sure if they hate their job but a smile wouldn't go amiss. One other point, why is the girl behind the counter not wearing her mask over her mouth and nose but instead having it wrapped round her chin?? Your staff need to learn some manners otherwise they shouldn't be working in a customer facing role. This experience totally soured my visit. I only come here for my children and based on today's visit, I will not be back anytime soon.

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KellyMNJ13 . 2021-09-05

MORE AT TripAdvisor

This ice cream place is to die for !! It is delicious and brillant. The price is fair for how much you get Basically everything is 4 pounds which is very good. they do ice cream, crepes,waffles and coffee

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octaviawilson . 2020-07-20

MORE AT TripAdvisor

This is an Italian ice cream shop friendly staff and excellent toppings,flavours you ask I can’t name them all there’s to many!!😃❤️

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Emily_the_gymnast . 2020-03-29

MORE AT TripAdvisor

Deliciously creamy and smooth ice cream. A fantastic range of flavours, toppings and sauces. A very popular spot in Belfast!

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jen-travel_16 . 2020-03-08

MORE AT TripAdvisor

Second visit to this fantastic ice cream shop! First visit was early 2019, not long after they opened, when I was on a weekend trip to Belfast from Glasgow. Second visit was a special pit stop on the way to Ballymoney at the beginning of January 2020. Class place! An excellent range of choice to choose from, and truly wonderful and friendly staff. A first class experience! Was my aunties first visit, and she adored it! Will be recommending it to everyone I know visiting Belfast/Northen Ireland. Keep up the good work team!

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straynor10 . 2020-01-20

MORE AT TripAdvisor

been here a few times for traets always bunged which is always a good sign and always very nice, their kinder topping is beaut.

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willy-fryer . 2019-12-28

MORE AT TripAdvisor

Friendly, efficient staff. We had the nuggy pots and they were delicious. The children loved theirs. We will be back.

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travellergirlie . 2019-10-28

MORE AT TripAdvisor

I usually go to al gelato on the Ormeau road but I was in stranmillis and tried this place. It wasn’t a patch on al gelato, the flavour of the kinder bueno was just vanilla and the gelato was icy rather than creamy.

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walkings_2000 . 2019-10-17

MORE AT TripAdvisor

Love it so much. Although can be very overcrowded with school pupils when's school is over for the day. I have always found the staff very friendly and I can understand it can be a hard job trying to serve a large queue. Thank you Nugelato for coming to Belfast

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T5562SWsam . 2019-10-01

MORE AT TripAdvisor

Stood in line for a good while, for the staff to ask the person behind me in the queue for their order. Why did they think I was standing there!? Lots of staff wandering round not doing much when there's customers trying to order. First time visiting, didn't get to order or buy anything. Never will buy anything now.

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kenm111123 . 2019-07-07

MORE AT TripAdvisor

Just as perfect as the Newcastle shop which Is great as it saves a few miles getting there. Nuggy Pot is wonderful, mixup various ice creams and toppings of your choice.

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Yamavan . 2019-07-04

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Popped in last week for the first time as a treat for the children. We were fortunate that there was a table available for the 5 of us. The two members of staff were very friendly and helpful but I do feel that they could have done with an extra pair of hands as it was extremely busy. In saying that they were both unflappable and efficient. The children loved the novelty of all the various toppings. I don't feel this parlour would be suitable though for anyone with a nut allergy as a lot of the icecreams, sauces and toppings are nut based.

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Tyrone-lassie . 2019-06-11

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Newcastle used to have a great service not anymore Moved that quickly through the line that staff don't listen to your order Would be okay if you didn't have to pay above and beyond for a pot of icecream to get something you didnt actually...

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Codowngurl . 2019-05-30

MORE AT TripAdvisor

This refers to the Bangor Store which doesn’t appear to be listed here. We visited on a sunny day as a family last week and as we always do when ordering ice-cream we explained that our 5 year-old has a nut allergy only to be...

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Flism1980 . 2019-05-12

MORE AT TripAdvisor

Come here for the fun of toppings and chocolate sauce but know that the ice cream has no flavour. The “vanilla” is just soft serve ice cream. Tasteless and bland. I was very disappointed.

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s0929 . 2019-04-30

MORE AT TripAdvisor

Totally in love with the new Nugelato in Belfast. The place is always buzzing and such a great hangout spot. The staff are so friendly and welcoming and always take the time to chat. Selection of ice creams is brilliant, vanilla and salted caramel is...

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Ciaralou01 . 2019-04-16

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Took a friend here as I had been to the store in newcastle and Bangor and knew how good it was, Visited the store at 21:40 to be be told it was takeout only whilst there was plenty of people sitting inside. Took a seat...

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EDBNKR . 2019-04-16

MORE AT TripAdvisor

Use to love going here in the Newry/Newcastle store. Not anymore! The size you receive is a lot smaller now for the price you pay. A year ago you would be giving decent size of brownies on the waffles now you get one piece broke...

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Lauramc4927 . 2019-04-10

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i used to LOVE Nugelato, but the last few times i was at the Newcastle store, i was treated horribly. The staff are rude and they all look like they don't want to be there! the last time i was there i was greeted with...

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amysmyth1987 . 2019-03-29

MORE AT TripAdvisor

Lovely staff, quick service, many excellent choices of ice cream and toppings, decent price, not enough seating though

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Slb52a . 2019-03-10

MORE AT TripAdvisor

This Nugelato shop has opened just in January. It's an ice cream shop with big variety, and has kind of "build your own" ice cream theme. interior is bright, fresh looking, clean. staff are extremely friendly and polite. and ice cream is - WOW! although...

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punkgs . 2019-02-28

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