Based on 188 opinions finded in 1 websites
Based on 188 opinions finded in 1 websites
Nº 1097 in 2648 in Liverpool
Opinions
We booked a table which we had to wait to be seated as our table was still occupied when we arrived. We ordered are food straight away as we knew we wanted a Roast dinner. We waited 1 hour for our food, the food was under cooked hardly any gravy on. We couldn’t eat it due to being to dry we asked for gravy which we waited another 10 minutes by this time our food was freezing. Just very disappointing as heard so many good things! Will not be returning.
Charley Hunter . 2024-10-27
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Very tasty food, amazing service. We will come back here again. I recommend.❤
Tanya Sokolova . 2024-10-27
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Popped in for lunch and was not disappointed. I ordered the warm goats cheese toastie and they were very generous with the cheese, would recommend ☺️
Aileen Kearney . 2024-10-26
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Good food. Nice service and atmosphere. Good comfy seating. I had brisket of beef with loaded fries and jalapenos. Not too hot and nice to have something not run of the mill.
John Yates . 2024-10-20
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A Hidden Gem Near Albert Dock: Nova Scotia Café-Kitchen-Bar Nova Scotia Café-Kitchen-Bar is, without a doubt, one of the best spots for a memorable experience in Liverpool. Perfectly located just a stone’s throw from the museum and the iconic Albert Dock, this independent café is easily accessible, with nearby bus stops and the city center within walking distance. What really stands out about Nova Scotia is its stunning views, making it an ideal place to relax and soak in the beauty of Liverpool. The décor is tastefully done, creating a warm and inviting atmosphere that feels both modern and comfortable. The space is generous and airy, giving you plenty of room to enjoy your meal without feeling cramped. The food here is a delight. I had the pleasure of trying a sandwich with crispy, melted cheese, paired with a pint of San Miguel beer—the perfect combination. The creativity behind the menu really shines through, and the quality of both the food and drinks was impressive. What’s even better is the reasonable pricing. For a place so centrally located with such a great atmosphere, the cost is surprisingly affordable. The sandwich was a winner, and the beer was priced just right, especially considering the prime location. The staff are a true highlight—attentive, friendly, and always ready to make your visit as pleasant as possible. Whether you’re stopping by for a quick coffee or settling in for a longer meal, you’ll feel well taken care of. Cleanliness is clearly a priority, and the attention to detail shows throughout the entire establishment. Nova Scotia is the perfect blend of charm, convenience, and quality. If you’re looking for a place that combines great food, excellent service, and a beautiful setting, this café-bar is a must-visit. Highly recommended for locals and visitors alike!
VitalLocks&Wellness . 2024-10-14
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We waited almost 50 minutes for 2 slices of cake and 2 coffees when only half of the tables were occupied and most of them already had food.
Piergiulio Nardin . 2024-10-12
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Delicious Sunday roast with side of scouse, lovely chilled atmosphere and great value
Vikki Bibby . 2024-10-06
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A lovely place nice and quiet would have liked a little more food for the money
Procleanse . 2024-10-06
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What can I say? It's brill. Go and see for yourself!
Chris Cannon . 2024-10-01
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Had the Veggie Scouse here. It looked and tasted super good. Spiced a bit like Indian food. Portion is medium => might need some sides to consider it a full lunch.
Rashid K . 2024-09-27
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Lovely place, great atmosphere and good food
Rosario Barcena . 2024-09-23
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The food was average at best, the service was oddly disintetested and I've had better in Wetherspoon tbh. Disappointing as had come here specially as had read good reviews but was very meh. And empty.
Samantha M . 2024-08-30
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Very nice environment. Menu well designed with vegan options. I really enjoyed it
cleusirene silva . 2024-08-28
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Lovely food always (especially the sunday roast) ! great place! great service!
Sophie Titley . 2024-08-18
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Amazing food, great service and nice atmosphere.
Kian Williams . 2024-08-18
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Calm and relaxed atmosphere, friendly and helpful staff
Carol Fairhurst . 2024-08-09
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Top service every time and always a warm welcome from Andrea
Mark Jones . 2024-08-01
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Gorgeous place and nice staff . Food was delicious and nice but my stomach tells a different story .other than that it was great.
Ryan Armstrong . 2024-07-30
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Great venue - perfect for Sunday brunch! Would highly recommend - team were lovely and food was incredible
Natasha Taylor . 2024-07-28
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The place is very nice . The food is a reasonable price. The service is very average because the waiters did not clear our table. But we still like it. The waitresses did walk past the table and saw the dishes but non bothered to clear them they were available to but they didn’t. I ordered a cocktail and the barman kindly removed the dishes in the end. So no tip!
Maureen Wade . 2024-07-25
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Great venue good service really good to see regeneration working 1st class
Colin Sanders . 2024-07-25
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Stood at the bar for 15 mins waiting to order and it wasn't even busy.
IH . 2024-07-23
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I had a nice breakfast at Nova Scotia. The food was delicious, and the service was excellent. Highly recommended!
Benjr Wang (Martin) . 2024-07-22
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Friendly service and to top it off the playlist was fantastic including Hue and Cry and Joe Jackson 👌
Beth O'Hanlon . 2024-07-21
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Stopped by for a drink after walking from the Exhibition Centre. It was a warm sunny day on 9 July and we were quickly served by the lovely staff. We sat down inside as it was too warm for us outside. The drinks were very refreshing. But we were the only customers in there. We soon realised why. On an adjacent table was a very loud man with a penetrating voice. He was sitting with a laptop open and using his mobile phone. We quickly finished the first drink and got another. But the loud talk continued. One phone call after another. We upped and left, leaving our unfinished drink and explaining to the staff our reasons... When we are not working and having a drink, we want to enjoy it in a relaxed atmosphere. The staff confirmed the man was the proprietor. I do not want to sit in someone's office with someone so loud that we couldn't even have a conversation. Appalling behaviour. I feel sorry for the staff who were doing their best. We went to Brasco Lounge next door to continue our vacation, where we enjoyed the atmosphere and several more drinks.
Mark Walas . 2024-07-17
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They played my favorite band and I enjoyed the food. The service was also lovely
Ofended Xd . 2024-07-12
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I love the music and atmosphere
Magda Durdikova . 2024-07-12
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Great meal, great drinks, great people.
Mike Moore . 2024-07-04
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Fantastic afternoon tea! Good savoury selection as well as sweet. Most afternoon teas are mainly cakes but this one has fab wraps stuffed full of chicken and bacon and tuna mayo! £15 per head including a hot drink is an absolute bargain. You can opt for the one with fizz for £19 per head. Lovely staff, lovely chilled venue would highly recommend and will definitely be going back!
Julie O’Brien . 2024-06-28
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We used to go to ma boyles regularly, so I've been looking for a chance to go for brunch here. We were pretty early, so service was relaxed (!), with an air of not really caring. I ordered the garden eggs (poached eggs with broccoli, kale, spinach, lime and chilli on sour dough) . The toast wasn't the hearty chunk of bread you'd expect, but I let it go. A few mouthfuls into it, I realised there was no lime. Or spinach. Or broccoli. So, kale and Avo on underwhelming toast... When I asked our surly server where the rest of it was, he took it back to the kitchen only to return reporting there was 'no broccoli or spinach in the building'. Why he wouldn't have said that 50% of the ingredients for a dish would be absent was beyond me. I ordered a replacement of Avo and poached egg on toast, and I swear I could taste the chef's resentment at making it, down to the butter still being cold on the (lacklustre) toast. He then brought the bill with the incorrect items on. We won't be back, which is a shame. Really not the standard I'd expect from this company.
Aaron Brown . 2024-06-25
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We came in with our black lab and the gave loads of cuddles and got him a water bowl as well so a bowl with treats in it the food was really nice and a good price too
Tomadactor gaming . 2024-06-24
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Lovely Father’s Day breakfast/lunch spent here and will be back, LOTS!!!
Neill Buchanan . 2024-06-16
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I hosted a private company event at Nova Scotia for clients and had the most pleasant experience. Catrin from the booking team was fantastic to deal with, she made the process so smooth and gave me confidence all my needs and requirements were met. The team on shift on the night of the event, Amy, James and Connie, were so attentive to the guests always made sure everyone had a drink in hand, beautifully laid out the food and helped us set up for the event. During the evening they were able to easily and smoothly accommodate increases to our tab. All in all a perfect venue for a private event with a great team.
Gabrielle Ceranto Silva . 2024-06-13
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Located on the ground floor of an office building, near Eye gallery. Have delicious pastries here.
Gerrit Mee . 2024-05-22
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Lovely food - good service Would recommend !
Alison Edwards-Smith . 2024-05-20
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The food was lovely but took ages to arrive, serving got the first drinks order wrong but was fixed. Be aware whack a service charge on and not told, told the price, i always ask for a receipt and seen a service charge whacked on, but already paid so couldn’t get a refund, ask for a receipt before you pay.
Scouser89 Lfc . 2024-05-13
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Nice place to grab a bite or a beer if by the docks. Good service and atmosphere. Food I found good, but not stellar, although get the brownie with ice cream!
santiago gomez alvarez . 2024-05-12
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Best place for a beer and bite to eat especially on a sunny day 💯
Richie Perera . 2024-05-10
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I did a photoshoot here one morning and the staff were very accommodating. Lovely atmosphere! Recommended
Jamie Scott-Gobin . 2024-04-22
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Never got to try any of the food or drinks. Service was awful. We got in, sat down, spent about 2 mins checking the menu and decided what we wanted. Lay the menus down and waited, and waited, and waited. Both of us went the toilet, had some free water. Nothing. Staff were walking around, joking with people around us. Not one member of staff came over to us. We sat there for 20 minutes, then I thought maybe it’s QR Code, couldn’t find one. Last straw was when one staff member came and took the order of someone she clearly knew and was being friendly with, looked at us, then walked away. So we left and went to Etsu, a place that knows how to do customer service. Won’t go back, staff thanked us on the way out, not sure if that was extremely sarcastic or they were just that bad they thought we had actually enjoyed our time being ignored. Really baffled as the reviews for this place are the reason we went but being ignored by all staff for almost 25 minutes is just rude, it wasn’t packed. Yes we could have approached someone but the customer isn’t meant to do the leg work, if it is an order at the bar kinda place they could have informed us instead of leaving us sitting there. Really don’t know what happened but sadly won’t go back now.
Lucy McIntyre . 2024-03-24
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Wonderful team, great setting, quick service despite how busy they were.
Gareth Evans . 2024-03-03
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Ducking in to dodge the rain while walking around the Liverpool docklands and found this spot, nice atmosphere, lovely staff and nice food. The added bonus was the great cappuccino, that and the staff is reason enough to come back. I’ve had several cappuccino’s around Liverpool by now and despite the nearly £4 price tag, they’ve been mediocre up to now. Beef brisket loaded fried was very tasty, beef was tender, perfect amount of gravy and the jalapeños added a nice touch of flavour!
Mike Robinson . 2024-03-02
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The food was good. I ordered a club sandwich and it exactly how I like it, the chips were good too. It's dog friendly which was great. The only thing that could be improved are the loos, there was soapin only one dispenser of two and loo roll in only one stall of 3.
Katya Mohsen . 2024-02-20
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such a nice cozy place close to the main Liverpool’s museums and attractions, perfect for rainy days. food was really good, a bit imbalanced with salt imo but the homemade fries were amazing. i think some things on the menu might be a bit overpriced, but overall prices align well with the rest of the places around. the waiters were so kind and the music in the background was the best for a restful lunch :)
LUDOVICA CALDERONE . 2024-02-06
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Visited this exquisite venue for a friend's birthday celebration, and the experience was nothing short of exceptional. The ambiance of the bar captivated us instantly with its contemporary and sophisticated decor, creating a welcoming and refined atmosphere. The staff were not only friendly but also exuded a warm professionalism, ensuring every moment of our visit was enjoyable. The culinary delights were a pleasant surprise - an array of gourmet bacon, sausage, and chip butties that tantalised our taste buds with their rich flavors and perfect preparation. These weren't just ordinary snacks; they were a fusion of classic comfort food with a touch of elegance. Moreover, the convenience of nearby parking at an affordable rate added to the overall ease of the experience. Tucked away from the frenetic energy of the city center, this gem provided a serene oasis, allowing us to fully immerse in the joyous occasion without any distractions. This place isn't just a bar; it's a memorable destination that promises and delivers an exquisite escape from the ordinary.
Gary Talbot . 2024-01-12
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The food was great. The food took time but was worth the wait.
Debra Mayisela . 2023-12-26
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Nice place, food was average but good enough for the price
Sn 268 . 2023-12-23
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No Christmas atmosphere. Christmas meal wasn't great, roast potatoes and veg weren't cooked.Service wasn't poor but very slow ( even though it was empty). Tables weren't cleared between courses. So disappointed as it had been recommended to us by a food blogger.
Claire Mcleod . 2023-12-12
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Nice place for a drink and dog friendly Nice and clean too
Graham Bellamy . 2023-11-13
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The perfect place near Albert Dock. Amazing food with brilliant service. Everyone's so cordial.
Dr. Minhaz Rashid (Razu) . 2023-11-13
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Great food, great service. Recommend to anyone visiting the area.
Erik Mikkleson . 2023-11-01
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30min wait for a bowl of average Scouse. Lost half of my lunch break, disgraceful. Will never be back.
Zoe A . 2023-10-30
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Great burger from here. Nice to sit outside on a hot day!
Daniel James . 2023-10-28
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We went for breakfast yesterday morning. Asking about gluten-free options we were told that a ‘G’ next to the dishes on the menu identify gluten in the meal. Since the menu is mostly sandwiches and burgers we had to ask if gluten-free bread. Whilst trying to decide on our meal choices, we ordered coffees - a latte and a black Americano with an extra shot (3 shots in total). The Americano tasted like very weak filter coffee. Having asked for a replacement, which wasn’t much better, we decided to go next door to the Brasco Lounge, completely the other end of the spectrum in terms of menu, service, welcome, atmosphere.
Kypros James . 2023-10-21
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Great place very clean great food nice and hot 🔥 great service will definitely be going back really enjoyed the relaxing location with a great menu many thanks
Wayne Farmer . 2023-10-08
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Nice little coffee shop, relaxes atmosphere.
Mark Cairns . 2023-10-04
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Popped in as it was drizzling and had a glass of Rosé. Nice atmosphere and friendly staff, saw the menu and decided to book a table to come back for a Sunday roast. Had the chicken, which comes with a side of Scouse and a Yorkshire Pudding. It's like having two dinners on one plate 😊 First time I tried Scouse and it was delicious!! I also had the apple and pear crumble to follow, a big portion too, which was also delicious. Great food, big portions, nice relaxed atmosphere and friendly staff.
mary mary . 2023-09-24
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Friendly fella behind the bar. Some items were not available at our visit. No pressure put upon us to leave.
Carol Warren . 2023-09-23
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Great place ! Can recommend their brunch AND Sunday roasts! Great cocktails and family / dog friendly. Wonderful sunny outdoor seating area overlooking the docks .
Debbie Ashby . 2023-09-03
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Stopped by this afternoon for a relaxing meal when meeting family docked on the Arcadia cruise ship. Actually didn't see this establishment when looking for somewhere suitable to have a leisurely meal and we were going to the place next door which fortunately was very busy and extremely noisy and so we investigated Nova Scotia, so glad we did. We all enjoyed the delicious food and were surprised at the large portions, too much to eat as we were greedy and had starters and mains! Staff were attentive and helpful, food was prepared together and brought out together so nobody was left waiting. The establishment was very clean too and we thoroughly recommend this restaurant. Thank you for a lovely dining experience.
Beth Cheyne . 2023-08-27
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Absolute hidden gem, after a walk into town we stopped off here for a few drinks, the Love lane beer was spot on 👌🏻 Service was so friendly and nothing was too much trouble at all, we decided to stay and try one of the roast dinners that looked and smelt amazing, unfortunately we left it too late and they were sold out, totally our fault, we got the scouse & Burger, it was simply amazing, can’t wait to come back here 👌🏻👌🏻👌🏻
Barry Jenkins . 2023-08-21
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Great friendly and helpful staff. Great location, especially when the sun comes out. All the food I have had has been tasty and never long to wait from ordering. Definitely a go to place when visiting Liverpool
Michael Robinson . 2023-08-13
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We stopped for beer and cocktail. Staff is very friendly and helpful. Nice view of the dock area.
Gary Banks . 2023-07-18
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I like this place the food is generally good whether it was delivered or on-site but it’s really frustrating that they do not have a set policy for the Deliveroo app they are constantly showing as closed and have been for the past four weeks. I have even rang on quite a few occasions and asked them to switch on the delivery service but now they taking a break it’s good that they don’t need the extra delivery revenue 🤔☹️
salvatore dipasquale . 2023-07-07
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Great food and even greater staff friendly and fun👍👍
Gary Latter . 2023-07-04
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3 of us had breakfast. Food was delicious, excellent vegan sausages. Coffee was good. Would definitely come here again.
Benjamin Taxman . 2023-06-17
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No food as to busy would have to wait for 1 hour till they cleared back log
terry kelly . 2023-06-10
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Best service and atmosphere that a cafe you can imagine to take a rest on the dock side of Liverpool. 10/10. Give yourself a break if you need to after site visiting there.
Stephen Ng . 2023-05-31
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Did not eat on this occasion. The staff are attentive and friendly even though it was the super busy Eurovision weekend.
Micki Wez . 2023-05-21
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Good breakfast a nice chilled atmosphere
Alex J Marvin . 2023-05-21
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Great atmosphere on Eurovision final day! Friendly staff, good service on a mad busy day!
James Howlin . 2023-05-19
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Went here when visiting Liverpool for eurovision. They had the best veggie burger I’ve ever had, with a friend also loving their beef burger, will definitely be back for the veggie burger alone!
Jo Southerden . 2023-05-12
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Went in as a small group today. Our roasts were average, nothing wrong with them but nothing outstanding. I'd chosen the restaurant based on scouse being brought out with the roast. The scouse had a burned taste which meant none of us enjoyed it and my daughter wouldn't eat any. The burger had chopped up red onion which wasn't specified on the menu. The restaurant was busy but we had to ask for water 3 times before it was brought to us and the same with an iced coffee. The special cocktail I had was fabulous though. Unfortunately we wouldn't return which is a shame as we'd really been looking forward to coming here.
Chloe Kelly . 2023-05-07
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Sehr lecker, Essen und das hauseigene Bier 😋
Stefan Schorr . 2023-05-06
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Had our breakfast here today for the first time. I had a latte and a walkie walkie (don't remember the exact name 🤣), and my boyfriend had a cup of tea and a full mountie. We both loved the food very much. And I personally like when a restaurant has a limited menu, cause it means that all the dishes are pure quality. The service was quick, and the staff was nice. Can't wait to be back and taste a Sunday roast next time.
selvaggia agnoletto . 2023-04-23
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Great meals at reasonable prices Great service
liz kelly . 2023-04-18
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Great value, great quality, really relaxed and chilled lunch vibe. Would be curious to go during the dinner menu.
Joel Friday . 2023-03-06
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Halloumi sandwich on the lunch menu was fantastic!
Jay . 2023-02-15
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Very nice place with very friendly staff who know you after only a few visits. I often come through here on my morning ruck for a tasty oat cap. But I’ll also sometimes sit down for a tasty meal. The staff are super friendly and the food’s quite good. I love halloumi, so I’ve taken a like of to the veggie club and halloumi popcorn. This is just a great place to spend a chill afternoon. Their house lager is also quite a delicious Pilsner.
Henry Curtis Pelgrift . 2023-01-18
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Delicious hot dog, and chips very nicely seasoned. Baby friendly too.
Ivan Shaw . 2023-01-14
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Been here a few times now and time after time they produce the most amazing brunch , every item on my plate was cooked to perfection and they allow dogs in too so we take our pups along for there brunch , if your in the city centre this is definitely the place to eat
Neil Hughes . 2023-01-14
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This is how you run a great restaurant! Great experience. GF & I called in Saturday afternoon after a cold ferry trip and ordered a couple of burgers as a late lunch. After a few seconds a friendly young lady approached and offered us any table we wanted. We walked through the place and sat near the bar, the décor is nice, it is modern, stylish, clean, spacious, the tables spaced nicely out of earshot of fellow diners, nice booths along one side. We were quickly offered drinks ordered the chicken burger and a beef burger & a couple of house beers, the beer wasn't to my taste but always good to try something new. The burgers arrived in good time, presented well. They were a little smaller than most places I've eaten but I often leave feeling like I've over-eaten, I'd say NS has portion sizes spot on. Very tasty burgers, meat was succulent and cooked to perfection, served on brioche which always go soggy with a tomato BUT they do something I always wish other places would do, they place the tomato between the patty and a piece of lettuce, saving the bread from disintegrating, the bread stayed intact as I ate. Also the fries are amazing, I asked for tomato sauce but they're so nice I'd recommend eating them as is. I wish they did sweet potato fries. The service was a definite 10 out of 10, wish I new the name of the person who served us as I'd like to thank her (young lady with blonde hair), she was exceptional, attentive without being over-attentive, friendly, smiling. Little things but they really leave you with an impression of a place, ad this was a very positive one. Highly recommend paying this place a visit, the place next door is often packed, and all the tables are really close together , I have some social anxiety so often feel like I have to compromise on going to the best (usually busiest) places, but Nova Scotia was no compromise, it wasn't deserted by any means but the spacing of tables made me feel calm, so I could not only enjoy the food but also the atmosphere and environment. Oh, and finally, prices are very reasonable too, especially considering the location. We'll be back!
Karl . 2023-01-12
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Nice and lively team of people, good food and a relaxing ambience. I love this place :)
Jay Sabra . 2022-12-03
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A lovely dog friendly, setting with friendly and welcoming staff. The service was quick and attentive and the food was tasty!
Ryan . 2022-11-19
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Food is decent but service is very slow
Laura M . 2022-11-17
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Absolutely brilliant experience, the staff went above and beyond would definitely visit again.
Peter Kelly . 2022-11-12
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Absolutely insane Sunday roast!! Will definitely bo returning for it again.
Arron “Designerjuice” Davies . 2022-11-11
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Very welcoming and helpful staff. Lovely atmosphere and nice view - great for sitting at the outside tables on a sunny day
SteveandSue Baxter . 2022-11-08
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Slow service Roast chicken says its pan fried on the menu? Frozen roast potatoes are terrible And it was just ok I wouldn't rush back
jojo . 2022-11-01
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Stopped off for a drink and nibbles, whilst exploring Liverpool City, and was greeted with a warm welcome, excellent service and wonderful setting. I could easily stay there all day.
Lorraine Josiah . 2022-10-30
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This is a handy spot when enjoying Albert Dock and the Pier Head. This place has a nice atmosphere and the staff were really nice and helpful. The food was a mixed bag for me. The key selling point is the inclusion of a bowl of Scouse with a roast dinner, which is fab if you're looking to try out both and makes for a very generous plate of food. The Scouse itself was grand beefy broth well cooked veg and soft beef (also available as blind Scouse no meat) I had the Halloumi popcorn, which wasn't great. The blocks of cheese were pretty oversized and tastless with a fish and chips style batter that retained too much oil for my taste. Likewise the burger was ok, but I wasn't an admirer of the shoestring fries. They were spiced but only barely. I would however happily come back, but I would want to try breakfast food before I made up my mind fully
Chris . 2022-10-23
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Wonderful spot. Coffee and apple crumble were delicious! The manager Steven and his staff are excellent they are warm and welcoming. Steven would up bring our travel agent too providing information about transportation! Don’t miss this cafe when in Liverpool.
Leslie Craddock . 2022-10-10
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Went for drinks and it was a lovely place, staff are super friendly too
kate hillard . 2022-10-10
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Had a couple of cocktails here with family. Nice little place out of the way. Only 4 stars as I also ordered water which never came
Claire McLoughlin . 2022-10-03
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Horrible food , I don't recommend
Rob1nz0r ! . 2022-10-03
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Popped in for a drink. Ended up having the best chicken strips I've ever had !! Lovely staff too.
Gav Newton . 2022-09-26
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Nice vibe in this lovely place food amazing and good coffee looks out on the side of the Albert dock
Janet Cliffe . 2022-09-23
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Omg the pan au chocolate is to die for, it has the most amazing custard creme inside as well as chocolate. Really nice seating area outside and staff bring the drinks to your table.
Bonnie Cleave . 2022-09-20
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Nice spot for drinks, remote working etc but the food is pretty bad. We had chips and chicken to pick at and it was well and truly overcooked & overpriced. The chips seemed like they'd been scraped from the bottom of the basket and the chicken was rock hard 💀
Jack Gibson . 2022-09-14
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Amazing breakfast & coffee highly recommend
Kitchen Witch . 2022-09-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1552 Opinions
I had a really bad experience at this hotel as as I arrived, my room was not ready and the big guy in reception made me feel very threatened as he came across very aggressive and had a frightening look on his face. When I arrived to my room. One bed was not made The manager was very helpful, but the big guy was honestly scary to even look at. He should be sacked from this job as has know hospitality I don’t really leave Reviews or like to put a place down, but I had to put this up as the experience was that bad. I never experienced this experience in any other Premier in your as I am a truck driver and I stay in Premier Inn a lot, but this was the worst so far.