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OpinionsNoteGoogle1.3424.5

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Norton House is beautifully located surrounded by lovely gardens. The modern suite is a great light space, the food is great and the spa is fantastic. As a wedding photographer, I love the variety of spaces, the stairwell in the main house. The bedrooms are well thought out, spacious and great for wedding preparations.

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Ali Jay Edward . 2025-02-04

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Greatest Staff any where I've been! Facilities are fantastic

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Darren Lewis . 2025-02-01

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Lovely meal and overnight stay with friends for big birthday. Used the Spa next day and was relaxed for the whole weekend.

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Prem Gajree . 2025-01-20

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Had a fantastic spa day yesterday. The treatments and facilities were fantastic. I think my therapist was Alanah but I could just be imagining this as I managed to forget my beauty prescription in my bathrobe. (It would be great if this could be emailed at the time) Also had breakfast and afternoon. Only minor criticism and I do mean minor, is that we weren't told what was on the afternoon tea some was obvious but it wouldbe nice to be informed. It was lovely and we got to take our remainder home.

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Niamh Kerr . 2025-01-12

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I booked over the phone a 4 day stay for ÂŁ1090. When i got there, they tried to charge me ÂŁ1350. After arguing with them, they charge me ÂŁ1090. After i got home from the holiday, surprise, they charged me an extra ÂŁ60 no idea what for, i am in the process of disputing the charge. They keep the credit card details on file so they can change whatever they want. I just called my bank and cancelled my card so they can't take any more money out of the card.

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S Florin . 2025-01-07

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Lovely one night stay at Norton House Hotel for a spa day. Room was clean and spacious - very comfortable. Super festive and welcoming too! Enjoyed the spa facilities too. Just wish it was closer to Edinburgh city centre - but we knew this when we booked! Very easy to get to if coming down from the Highlands!

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Monica K . 2025-01-03

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We stayed here for 2 nights over NYE/NYD and while we found the staff to be friendly and the service good, we were pretty disappointed given how expensive it was. The majority of the rooms are in a new building off the side of the house with views of the car park (“west wing” on the website a bit misleading in this respect as I thought that meant west wing of the house). The room was clean but dated and needs renovation. We had booked the martini kit which wasn’t in the room so we had to ask for it and it mentioned a noble isle gift on the booking but again, wasn’t there. The spa is spacious and facilities are quite good - sauna, steam room, hydropool and pool. Breakfast was nice and we appreciated that you could order instead of just the usual buffet. Overall, nothing major to complain about but just felt the price is not justified by the facilities.

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Jade Cormack . 2025-01-03

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Nothing to fault during our stay here, very accommodating for us and our young child. The Hotel puts on surprise little touches that make sure stay feel just that little more special. We stayed when there was a wedding on and despite being just along a corridor we couldn't hear a thing! Lovely view from the room, clean and cosy. Pool and facilities were clean and enjoyable. The food was superb, all in all a fantastic hotel in a lovely location, we will be back!

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Grace Munro . 2024-12-28

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A hotel with supreme comfort, class & quality. The staff are all really lovely, friendly, chatty & helpful, it makes all the difference to a hotel stay with staff like this. Our room was warm & cosy, the bed was so comfortable with pristine white sheets. Spotlessly clean too.The food for evening dinner was on another level, beautifully presented, so tasty too. All 3 of us said that the quality of the food was truly amazing & cooked to perfection. There is no question about returning to this superb hotel & highly reccommending too. A class of its own & its reviews well deserved.

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Tooth Fairy . 2024-12-17

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Last minute booking at the Norton and what a stunning location. We arrived extremely early not expecting the room to be ready for us and staff couldn't be more helpful. Hotel was immaculate! Bar had plenty of choice and the spa facilities are fantastic! We will definitely return. The hotel manager Steve introduced himself to us and was a real pleasure to deal with! Thanks for an amazing stay!

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Daniel Green . 2024-12-17

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We loved our stay here and will definitely return. The staff were all very professional and welcoming, offering advice on our trips into the city centre. The hotel was impeccably clean and maid services went above and beyond. The spa and facilities were a special touch and breakfast was tremendous with lots to choose from. Walking around the grounds was refreshing and the hotel in general in a fantastic location. Thank you to all the team for making our visit so special.

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Dawn Hunter . 2024-11-30

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Lovely afternoon tea in beautiful surroundings, with friendly and attentive staff

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Norma McNaughton . 2024-11-26

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My wife and I stayed for two nights, on a spa package. Everything was excellent, including food, pool facilities, bedroom, service. In particular, the restaurant staff were very patient with us, when we needed to check various items on the menu for dietary requirements. The spa was the highlight for us of course. After a very relaxing massage, we rested in the relaxation room for over an hour and even dropped off to sleep. It was hard to leave and we will be back!

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Michael Doherty . 2024-11-06

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Two day break, everything was lovely.... Except....if you're vegetarian dinner-portion size was for a small herbivore! Service was great though Breakfast was fabulous though and the spa is lovely. The parkland around was great for walking our dog, and the room was great, we could open the door and let her out...we would definitely go back

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Jan Grigg . 2024-11-03

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Only had lunch. Very good though pricey as you would expect from a hotel of this standard.

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ken downie . 2024-10-21

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The Spa experience was lovely. The treatment specialist was very good and very respectful. The afternoon tea was lovely.

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Lisa Bussom . 2024-06-29

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Had a lovely spa experience here a gift for my birthday, staff were absolutely fabulous friendly and welcoming showed us round the facilities and made sure we were happy. Had the most fantastic massage from Tania very knowledgeable and talented lady who managed to make me feel very relaxed, this was then followed by a delicious afternoon tea, highly recommend, lovely hidden gem away from the city centre, with great staff and excellent way to chill out and relax

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Nicola Gimson . 2024-06-05

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End of honeymoon surprise booking for us by Tenon Tours! Absolutely wonderful! The spa was great to unwind from the 1000 mile travel we did around Scotland and the staff was helpful and friendly. Dinner and breakfast were great! Room was superb! We didn’t get a chance to explore the grounds but not because of the hotel, just short time plus it was raining! Close to the airport so it was wonderful and convenient as the final night on our trip. Hotel arranged a taxi to the airport for us in the morning. Couldn’t have been happier with our honeymoon finish!

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Stephen Dressler . 2024-05-30

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Perfect, peace and tranquility.

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Ruby McMenemy-Taylor . 2024-05-23

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Outstanding experience from check-in to check-out! Superb dining for breakfast and dinner. It’s close to the airport, too, so perfect if you’re just arriving or preparing to leave Edinburgh.

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Jenny Smith . 2024-05-15

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Can't fault the hotel. The staff are extremely friendly and helpful. Breakfast is lovely. The hotel is set on lovely, well kept, grounds. There are nice walks. You definitely need a car if you want to get out and about.

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Robby Allen . 2024-05-14

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Super quiet, everything you want, relaxation!

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romica istrate . 2024-05-10

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Had a fantastic meal ,,food service outstanding..beautiful place for a nice time..

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Gordon Alexander . 2024-04-18

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Friendly staff. Reasonably quire other than weekends.

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Vince Hughes . 2024-04-16

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Stayed many times, rooms are big and lots of nice touches. But rooms are starting to show signs of wear & tear considering the price. Amazing spa. Didn't eat here, and left very early before breakfast.

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Nenah Favelle . 2024-02-14

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