Nineteen in Winchester

Excellent food kind staff set in a nice part of Winchester come here lovely place

Absolutely awful! We went there a few weeks ago we had a table of ten, when we walked in there were three members of staff behind the bar and not one of them looked up or acknowledged us for several minutes, then when the rest of our party arrived it took 10 minutes for our server to come over to us to take a drinks order which then took another 15 minutes to arrive, another 20 minutes later then come over to take the food order, it was Sunday and most of us ordered the roast, there was a choice of three lots of meat pork, beef and lamb, all £18.95 or pork and beef for £25.95 (prices not 100% sure) when asked if we could swap the pork for lamb there said it would be an extra £4, the food then took 30 minutes to come out despite not being told there was a wait time and we had 2 young children with us. When the food arrived it was barely warm and the meat was dried out. We then asked for some more drinks, when they arrived the server put down the tray at the end of the table and took one drink off then moved it round to the side of the table and knocked the remaining 5 pints of drinks over the table and most of us including the children, one of the meals and our phones and belongings, the girl picked up they tray and come back with a roll of blue roll paper which she put on the end of the table then walked off, expecting us to clean it all up ourselves with no apology given, 5 minutes later another member of staff come over to say they would bring some more drinks over to replace them free of charge but only brought over 3 drinks despite 5 being spilt. After that 3 of us ordered puddings and when asked if we could swap cream for ice cream with one of them we were told it would be £2 extra. Overall since it has been taken over and there is new management, the staff were rude, unprofessional and at no point were we given an apology, the food was very basic and cold and the wait time was ridiculous, everything was an extra add on. It’s a shame as it use to be one of our favourite places to eat, especially with large groups, however we will not be going back. We called afterwards and asked to speak to a manager and he said he would have a word with the staff again no apology given, awful.

A lovely pub from the outside. Nice garden. Today is Mother's day so pressure on. Our meal time was booked at 2.30pm but they had over booked and we had to wait until 3pm but wasn't ready then either. Set menu for Mother's day. We had a 3 course. We were in a party of 8 no children's menu today. 2 starters ordered. Came out but waited another hour for mains to come out. Server hadn't sent other mains through to kitchen. The food was nice but servers were very clueless. No water offered or asked if we need condiments or any allergys. My crumble came out in a bowl heaped high but no room to pour custard. All very apologetic but that's it. Kept saying sorry we have had 210 bookings today. Then the bill came it was wrong some of our party had only ordered a main but was charged for 2 set meals. No attempt of free puddings for cock ups. Least the staff were pretty. I'd come again on a normal day because the venue was nicely decorated and they have a play area.

What a great place for lunch ! The service is amazing - friendly, attentive staff & nothing was too much trouble. Very dog friendly in the bar area ( they brought a bowl of water for the dog without asking) Food was v good quality, arrived in a timely fashion and served with a smile. Couldn’t fault this place & can understand why you need to book at weekends ! Will definitely be back !

This has just become our new favourite pub! Fantastic food (the chocolate and biscoff tart is to die for), lovely relaxed atmosphere and great service - our waitress (Holly) was so helpful and friendly. Thank you!