Nicholls Coffee Shop in Monmouthshire

Brilliant place for lunch. Lovely choice of food including some fabulous cakes. Very efficient staff. Highly recommend.

Attractive venue, can be very busy lunchtime. We had a welsh potato cheese leek pie which was ok but couldn't taste the leeks sadly.

A wonderful atmosphere, the service was excellent and value for money. We were a group of 5 and our orders were delivered together, unlike some places that stagger the delivery

Stopped for some drinks as hot day. Beautiful decor, lot of effort made. Staff friendly, portions of cakes on display were very generous. Good price overall. Would have liked to have ordered food, but had no time..

Prompt efficient service. Had cold Welsh Rarebit which was pretty unpleasant. Tempted to stick to tea and cake next time.

Nice atmosphere a bit pricy makes a good treat great food.

We have visited the cafe for years. Today's visit was disappointing. The hot chocolates were warm not hot. We asked for two well done teacakes. They were burnt on one side and barely toasted on the other side. The quality of the teacakes were not at the usual standard, hardly any fruit, not much taste. After years of using Nichols we feel it might be time to try another cafe. Very disappointed.

Lush food and excellent coffees, highly recommend. Server was very happy and so friendly we had a laugh with her. I loved my vegetable frittata with potatoes, coleslaw and salad. My mocha latte with a choice of dark chocolate was gorgeous. Husband really liked his cheese leek and onion mash with bacon toppings and baked beans from the specials board. His latte was good to, both our drinks were in proper latte glasses. Were very tempted to have cake but too full. Loving the decor with hanging plants and murals.

Fantastic find! Food excellent , wonderful ambience and surroundings! Staff - amazing customer service, nothing was too much. So nice to be served by happy staff, especially Kevin who was attentive to all our needs. Thank you, will definitely be recommending you to friends and family.

Lovely place to eat. Food is always fresh and looks amazing. Cakes are out of this world.

Very yummy. I had Welsh Rarebit. Extremely filling. My friends had jacket potatoes that were extremely filling. Lovely visit

Our go to place in Abergavenny.Lovely food and staff.

I enjoy coming here and the food is nice, I just wish they did chips.

Excellent service friendly and efficient.good food nice size portions.and tasty. Very comfortable and welcoming.will visit again and recommend to friends and family.

Chicken Curry was 95% rice and 5% curry. It also had what seemed to be a small piece of cardboard in it. Left here feeling a bit ripped off to be honest which is a shame as previous visits have been fine.

Visited yesterday for lunch with friends.We had to wait for a table as it was really busy being a bank holiday weekend but we didn’t have to wait long.It was as usual well worth the visit, lovely menu choice, polite staff and freshly prepared food.This is my go to place for lunch in Abergavenny as the food is always really good

Hair in food. They did not take responsibility and said they don’t know how it got there. Hair was black. We have blond hair. The lunch was ruined for all. Then we were insulted by a £4.50 cash refund when this said meal was £11. The whole experience was great disappointment. Never again!

Great restaurant, lovely food and very friendly staff.

The food is absolutely delicious. The lamb cawl is devine! They have incredible cakes and the coffee tastes great. The staff are really lovely and I just love how they have styled the inside of it. I can't recommend the Botanical cafe enough, a real asset to Abergavenny and a really pleasant surprise at the back of a department store.

It was a Monday morning and the normal cafe we go to when visiting Abergavenny was closed. We came across this establishment by accident and we were certainly not disappointed. A varied breakfast and morning menu with a variety of cooked, cakes and toasted items. Prices reasonable with food and hot drinks were delicious. Staff friendly and very helpful (our waitress had a good sense of humour). Lovely atmosphere and very clean facilities. Will definitely remember this place on our next visit to Abergavenny.

This place is sheer class and our first time here in a rare visit to 'Aber'. For non locals the Lamb Cawl is a must have so good!

Cake not as good as usual. Why are you only 3 on food hygiene score for goodness sake. Sort it out

A terrific cafe with great fresh-cooked food. pleasant and airy surroundings and very friendly and obliging staff.

Really nice to see some traditional Welsh menu items and prepared beautifully in lovely surroundings

First visit for tea, coffee and cake. Was unsure if they were closed at 3.30 as there was a rope across the entrance. Staff friendly but service was very slow and not many visitors.

Excellent food I'm a wonderful setting

Lovely lunch in their garden space

Never have eny need to complain

Lovely place, staff are friendly and efficient. Food great. Not really any more expensive than some places I've been and definitely worth a visit.

We met up with friends in Abergavenny and this restaurant had been recommended to us. Not at all disappointed, the staff were helpful and friendly, especially Kevin and Sophie. As we had a friend in a wheelchair and nothing was too much problem. Kevin took over the wheeling our friend to the outside terrace of the cafe/restaurant and made sure there was an easy access to a table. The food was quick after ordering and very good. We look forward to returning in the future.

A lovely place to have a shopping stop.

food looked good but we didn't have any and a bit pricey too. just had coffees. not keen on all that hanging greenery where dust and bugs can fall, so will be giving the place a miss.

Me and my girlfriend came across Nichols whilst on holiday in the area What a hidden gem of a cafe. Beautiful food and fantastic service. Nice decor and tasty hot toasties A must for thos in Abergavenny.

Lovely atmosphere here! The soup was lovely aswell! I love the queue system with the buzzer, I got to go around the shop whilst waiting.

Love going here when we're in Abergavenny. Food is lush and staff are very friendly. If you're in Abergavenny, it's well worth a visit.

A great atmosphere as soon as we walked in, the food and service was excellent, very professional and would recommend to all friends and family.

Nice cafe friendly staff. Went back twice for the Welsh cakes. Only twice as we were visiting the area . Otherwise we would be in every day

Said on web it was open until 4.30. Staff said that was wrong - last orders were 4.15. We were there 4.25. I reckon they were just interested in getting home asap. Really won't bother when I want a quick cuppa at tea time - and if we all do that they will go out of business and have all the time they want in the world to stay at home!

The staff are so nice here. We managed to seats on the patio. The food was good. Helpful staff made our day.

Well what makes makes a meal out a memorable occasion. For us it's good company , good food, great staff and good value; all 5* in this case. So off we go to Nicholls Botanical café. Our fabulous five experienced a great welcome and I was expertly looked after by Kevin who pushed my wheelchair through the hordes of happy munchers to a superb spot in the partially covered courtyard. The café was indeed bustling and rightly so. We nearly all chose different meals so I won't bore with all the details, although my wife and I settled on the bacon and chicken Caesar salad which we both agreed was the nicest we had ever had in the UK. So it was a 5* thumbs up for the main courses and we all felt the prices were reasonable and the quality of the clearly freshly cooked and fresh ingredients both delicious and of exceptional quality and value. We thoroughly enjoyed the visit and Kevin and Sophie who were our main servers were genuinely warm and humorous, although it has to be said all the staff we encountered were clearly happy and contented. A great time was had by all and my only regret is that we live quite a distance from Abergavenny otherwise It would be frequently visited by us.

Amazing food, great atmosphere, good prices and definitely worth the price. Will hopefully be coming back in my next visit to wales.

Food was quality and the prices are not expensive.

Popped in for lunch with friends,excellent food and service as always. Lovely new menu choices,and so pleased the chicken & bacon Caesar salad is back as it is delicious. Really impressed with the newly decorated courtyard a stunning seating area. Keep up the good work Nicholls always a pleasure.

Thought I’d give myself a treat, how wrong was I, waited 35 minutes for a tuna and cheese baked potato. Gent next to me arrived 10 mins after me, had soup and a roll which was eaten paid for and departed way before mine arrived. As for taste!!, it’s a potato what can I say definitely not worth the money, or the wait. My First and last visit. Very poor service.

What a delightful cafe great staff

Little hidden gem at the rear of a beautiful shop. Visited today alone opted for a tea cake and a latte…. Latte arrived quickly , shortly followed by the teacake with butter. The decor is stunning and what I could see of the outside area that looked perfect too ( it was raining). Lots of choice on the menu to satisfy every taste and appetite. They were filling the cake counter while I was there and the scones looked immense. Will be returning very soon for afternoon tea with my mum

Lovely cafe food. Great atmosphere.

Very nice food and great service. Recommended.

Lovely internal courtyard sitting area where we enjoyed a delicious lunchtime jacket potato. Staff were helpful and attentive.

The staff are unusually personable and helpful in this stylish eatery. Prices are mid range I had a simple baked pot with tuna mayo my partner a panini finishing with cream teas.

Lovely decor, good choice of food, including a Specials Board. Both had toasties then a dessert- scrumptious 😋 Gluten free options available. Table service. Staff were a little slow in clearing our plates and seeing if we wanted any desserts.

Great little spot to eat. Delicious food and top service.

Lovely place to eat and meet friends, staff are very friendly and efficient

A lovely visit. Surroundings are beautiful, the menu is varied and interesting. The service was fantastic from a lovely gentleman.

Our light lunch was delicious, but the meal was made by the service of all the staff. The restaurant at the back of the Nichols store is a hidden jewel. Botanical decor enhanced the ambience.

Nice coffee lovely clean place to have your lunch.

Best coffee and cake in Abergavenny

Amazing but more variety in their menu will be perfect and quantity is too little

A nice, varied menu with something to suit most tastes, with ingredients usually from local sources. The list of specials is changed frequently. Service can be slow and staff sometimes appear disorganised. A wait to be seated is common, especially on Saturdays. They have a system where customers are given a pager style device so they can browse the shop and then be paged when a table becomes available. The seating area is pleasant enough with its large atrium window. The atmosphere can be a little noisy. There are several booths which can seat up to four people and have a quieter, cosier feel. Partly covered outdoor seating is also available.

Beautiful cafe. Amazing fresh cake selection, which were extremely delicious. Staff were all very friendly and approachable. Went above and beyond for both my children to ensure they enjoyed everything they had. Would definitely recommend and will be returning soon

Lovely place to spend some time eating in a pleasant setting

Often come here as I love the jacket potatoes and my partner loves the Welsh rarebit. Staff are always caring especially Rachel who is fab.

We visited the restaurant at Nicholls, Brecon today and were amazed at the change in decor, service and food selection..... we would like to wmexpress our sincere thanks to the male assistant who served us ... he couldn't do enough, was so friendly and the service was 5*. I truly wished we d asked his name to include in my review... I hope he reads this for me to say" .. thank you so much for your attention to detail but most of all our conversation with you.......Sue and Colin Fisher

Called in on a late Saturday afternoon for hot drinks and cake. Good selection of hot and cold drinks and plenty of cakes to choose from. Interesting decor hanging from the ceiling, toilets were well maintained and clean. Wait staff were attentive, friendly and eager...

Absolutely exceptional meal. Fab friendly service, will definitely come here again.

First time here loved it will be back ASAP

Delicious bowl of Cawl today. The last place I had Cawl, it was like dish water with veg in it. This was absolutely gorgeous today.

So good, we made a detour on our way home to Oxfordshire after visiting a week earlier! Great service, thank you.

Very nice place with very good food and nice stuff

Lovely cafe. Friendly staff with service with a smile. Excellent specials board plus a various selection of sandwiches and other food. Definitely worth a visit. Will go again next time we visit Abergavenny.

A little pricey but excellent food in pleasant surroundings. Very friendly and helpful staff we always eat here when Abergavenny.

Lovely atmosphere. Sometimes have to wait to be seated, but given a buzzer and never usually more than 10 to 15 mins to wait. My only gripe is that the menu states Granary bread, but it's actually SEEDED bread, which I don't enjoy. The waitress confirmed its seeded but then proceeded to ask a couple on the neighbouring table whether they wanted white or Granary! 2 completely different loaves.

Went in for a quick coffee and instead had a wonderful bowl of lamb cawl , piece of cheese and a hunk of bread for £8.95 each delicious .

I came into Nichols to buy a gift for my mum and two sisters. The lady working at the time was amazing, she helped me pick out the gifts, guided me to the cafe to feed my baby and wrapped the gifts then brought them round to me - she went above and beyond to make me feel comfortable and taken care of as a customer. The cafe staff were super friendly and quick with my order. They were super accommodating even though it was nearing closing time.

Nice genuine comfortable place to eat with traditional Tea Room feel

The stars say it all.....add very professional, polite and helpful.

As a first-time holiday visitor last week, lunch here was a perfect start to the break. After being attracted by the online menu, on the day the Lamb Cawl had just returned for Autumn. It was rich and heavenly, and my buddy's toastie was perfect....

My friend and I had wonderful cake and hot chocolate here. The service was friendly and quick, the atmosphere calm the choice plentiful. May amend my review to 5* when I've tried more than cake.

Lovely decor friendly staff, good menu selection bit pricey but worth a visit

Attended for Lunch, although expensive menu, Don't normally mind that as service is normally good. Today it was dreadfully slow. Restaurant not really busy but waited at least 40 minutes for two toasties and Baked potato. What's going on??????

Nice eating experience/setting. Prices about average and good quality. Nice soup.

Just really nice and genuine food great service great price great We will go again this was our first visit but not our last I can assure you

Absolutely lovely lunch with my daughter at Nichols cafe. Not been in the courtyard previously but enjoyed the open air, yet shaded corner. Lunch, dessert and tea for two for under £35, good value and great service.

Nice breakfast..polite helpful service.

Nice ambiance friendly staff and good food

A friend and I went to Abergavenny for lunch and some shopping. Nichols was the place to eat. At first I thought it was just a cafe in a department store but it was actually so nice. The homemade quiche and salad was delicious. You...

Treated ourselves to a jubilee afternoon tea yesterday and it was absolutely delicious,the selection of savoury and sweet was just perfect everything was beautifully presented and really tasty. We have had afternoon tea here before so we knew that it would be lovely.And it did...

Booked in for Nichols Jubilee Afternoon Tea yesterday as a treat with my family having had a lovely afternoon tea there previously, this was not the case this time as it proved to be very disappointing. The savoury selection was nice however the cakes were...

First time visit. Staff very attentive and service great 👍

Food was lovely service was good will be going back there when l visit Abergavenny lovely place

Brilliant good food and brilliant staff

The meal, the service, the staff and the surroundings were all excellent a very enjoyable experience.

Love the food they do and nice place to sit and eat in.

An absolute delight to visit, yet again! Wonderful service, excellent atmosphere and delicious food! Well done everyone!

Nice staff, lovely food and lovely atmosphere, does this Caffe has a Facebook page?

my wife and i had lunch today today at Nicholls restaurant, i had cheese potato pie with fresh vegetables my wife had fish pie with fresh vegetables , both very tasty and perfectly cooked by Lella & Racheal , the service was excellent and a...

Always nice and the scones are fabulous

We paid our first visit at the weekend and were very impressed. The staff were attentive and friendly and the decor is lovely. The food was well presented and we both enjoyed it. We will definitely be revisiting.

Nice lunch but very disappointed in the cakes. They looked nice but out of 3 different cakes the 3 needed improvement. Scone with cream and jam- hardly any jam and only on one side of scone. Plain scone no fruit and was very dry. Lemon meringue pie - pastry undercooked and hardly any lemon flavouring with a grainy meringue. Red velvet sponge despite frosting being nice, the sponge cake was dry and flavourless. No additional cream served with LMP or RV.

Always stop here for our morning coffee and shared panini when in Abergavenny. The interior design area of the store is amazing