Based on 43 opinions finded in 1 websites
Based on 43 opinions finded in 1 websites
Nº 288 in 380 in Caerphilly
Nº 61 of 67 British in Caerphilly
Opinions
i don't recommend eating their food the only thing that was decent was their cod bites the chips are dry and if they forget something they ask you to pay for the delivery a second time when they messed up the order in the first place
luna w . 2024-05-16
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Food never come. Spoke to deliveroo who thought it had been delivered which I explained no, deliveroo couldn’t get any answer off the fish bar. Still waiting for a refund! Fish bar apparently rejected my order!! If they couldn’t deliver to me, why did they even come up for my area!!! No body rang me to make me aware. It was only when I rung hour and half later to see where my food was I was told they rejected my order!!!! Disgusted!!!!
Hannah-Amy . 2021-08-20
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After waiting an hour and paying for deliver, we got a totally different order. My wife order re special chicken kebab, and a dinner for me. She got chicken kebab meat (not special) on chips. That went straight in the bin. I got a minute trace of dinner meat (could of got it on one fork) and chips and salad. I eat the traces of meat, which meant 90% of mine went in the bin. We felt robbed and it ruined our night. Looking at other reviews this happens quite regular. We won’t ever use it again.
Anthony R . 2021-05-16
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Visited newbridge fish bar today,ordered 2 jumbo sausage in batter and 1 portion of chips told the person working behind the counter twice that I wanted sausage in batter got home to find she had served sausages, when I rung to complain she told me they are both the same price so not to worry. The chips were cold the curry was cold and very watery,I won't be wasting my time to go there again
eira1235 . 2021-03-10
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Don’t bother, the taste on the chips were disgusting . We couldn’t eat any of them . Don’t waste your money .
Joanne B . 2020-10-30
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The facility is very clean. The staff very friendly and helpful. Amazing customer services. The the fish and chips tasted amazing. And the chips were fried to perfection. I travel around many fast food restaurants for my job and I can clearly say it's a 10/10
L5136VJdanielb . 2020-09-17
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We ordered chips from just eat at 6.45, estimated delivery was 8.05. Over an hour later food still hadn’t arrived so at 8.30 we called and was told that they were waiting for the driver to get back before leaving. At 9pm we had a text saying our order had been cancelled as requested!!!! We rang again to find out what was going on to be told the driver had rang us as he couldn’t find the address. When we said we had no missed called, the woman said they contact just eat to call us, even if this is so, we had no call, and she contradicted what she originally said. We obviously complained, and she said the driver had been out since 8.10 driving around for nearly an hour looking for us, again contradictory. We didn’t end up with our chips and as it was now 9pm we decided to go to bed without tea. Awful. Will not be ordering from here again.
ClareL658 . 2020-09-11
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Won't get a better portion of chips with such friendly owner and staff, always happy to see their customers with thier warm and welcome smiles... Great value for money too, food always piping hot, what more do you want from a great fish and chip shop
210gavinc . 2020-06-10
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Ordered hake and chips for delivery. Hale was stale tasting,in an oily batter that fell off the fish when cut into. The chips were dry and soft. Not good at all.
crocsmart . 2020-05-22
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Well I have to say that I just bought a bag of chips from here and we couldn’t eat them. They were awful and all you could smell was old oil. Please change your oil more regularly
kathrynbQ7518XL . 2019-12-07
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The `only problem being` when busy- very long wait! The problem being telephone orders take priority over customers waiting to be served. The answer? Order via phone!!!
graham s . 2019-10-31
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Good portions here & chips always cooked lovely, not to mention the fish If your after good old fashion fish & chips you can’t go wrong here
stevea126 . 2019-10-27
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Really isn't that much to say, a good old fashioned chippy, it's quite near us, takes phone orders and delivers. Great at the end of a long hard day when you don't feel up to cooking. Portion sizes are good, especialy the fish and the batter is very good. We've been using this chippy for years and will continue to do so.
ronpSouthWales . 2019-04-02
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Had grub from here not too bad . Although a few black chips . Sausage tasted undercooked and cheap butter on rolls was a let down .staff seemed friendly enough.
michaelpH2377BK . 2019-02-24
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Ordered chips and range of sides for a party (18 portions). Reasonably priced. Was delivered on time and all food was fresh and good quality. Would definitely order again.
tapngo . 2018-07-01
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Good quality of food, don't wait too long either usually, great taste! My only issue is the size of the chip portions, they aren't tiny but you'd expect more realistically, very good otherwise
Niall T . 2018-03-09
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I've been going for fish and chips at Newbridge Fish Bar for some years now, and I'm always impressed by their level of service, friendliness and, cleanliness.I usually order South African Hake and I am always prepared to wait for my fish because they cook it freshly for me, and in the time I am there, there is always a great conversation going on.I highly recommend Newbridge Fish Bar to those of you who fancy a fish and chips tonight. (By the way, do order the fruity curry to go with it, it's simply fabulous)
J7494HHgeorges . 2018-03-03
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Excellent fish and chips, big portions and choice of types of fish, pies, sausages and pasties. Good selection of curries and sauces also.
andrewbadham1 . 2018-01-23
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Popped in here on the way back home to save cooking, had mushrooms, onion rings and chicken, all were very nice and staff very pleasant
Catrin90 . 2017-10-03
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First time here loved it food superb only thing that let it down was the chicken burger otherwise great will be coming again everything else lovely thank you.
deanc732 . 2017-03-19
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Will never go again! Fish and chips are disgusting and gave me an upset stomach! Vile! Not very clean inside!
Laura G . 2017-02-18
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La comida podría haber sido buena cuando fue enviado al frío. No quiero gastar mi propio dinero en comida que llega y tiene que ir en el microondas, un pastel bien puede ser, pero cuando las cosas se descartarán maltratada hacen pasada - que quiera pasta pasada. Mi sugerencia es si su ajetreado tome en más conductores que he dado mi calificación en relación calidad-precio ya que la comida no estaba tan frío. hasta cero
hotelblog3456 . 2016-12-11
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Fish excellent cooked to order on your arrival. Chicken bites salty coating. Good service. Delivery service also available.
WGaywood . 2016-11-27
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I've had fish and chips several times from here. They cook the fish fresh - so 10 min wait - but all the better for that.
ianofwales . 2016-10-19
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Great food, very friendly,polite staff and great opening times. Delivery available also its licensed so was able to order drink as well
Lia T . 2016-10-18
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The food has improved greatly, however, their focus is on the home delivery service, twice now I have waited and waited to be served to while they prepare telephone orders to the point I have walked out and gone else where, tonight being the last visit, 5 people in front 15 mins and nobody served.. Not good, if you are passing trade forget it!!
Mark S . 2016-06-26
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Mi esposa y yo fuimos a Newbridge pescado Bar para la cena, el pescado era tan grande que tenía un plato de su propia, no se veía ' ajustar las fichas en el plato. Pedí solla europea y mi esposa tuvo pollo crujiente, y fue un pollo asado de medio! Recomendaría esta fish and chips" por la relación calidad-precio y excelente comida de calidad. No podemos esperar a probar algo diferente la próxima semana.
Bill A . 2015-11-24
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Normas caen hasta un mínimo histórico. Después de mi último comentario, el nivel y pescado porciones mejorado. Sin embargo, las porciones ha caído nuevamente. Habíamos pescado hace dos semanas y he notado una diferencia significativa del tamaño. Les dimos el beneficio de la duda y cansados otra vez esta noche. Pescado no estaba recién preparado y el pescado era mucho más pequeña y la pasta estaba vacía en lugares.
Gary W . 2015-10-03
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Came in and had fish and chips, it was foul never again. The customer service was awful and the lady behind the till was rude.
sophiej866 . 2015-09-27
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Great fish and chips,service average where is the lady with the bubbly nature she was an asset to this place .
dylanWales . 2015-08-31
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I use this fish and chip shop at least once a week the shop is always clean and tidy The girls are happy and friendly the food is always top quality and very big portions and good prices. If you get a chance try the irish curry.
daveR5244YT . 2015-08-30
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Food was luke warm and they weren't even busy! Chips tasted disgusting!!!Only once leaving did we notice that the 2 milkshakes we had purchased were out of date, one of them by over a month. Took them back and the guy in charge didn't seem too bothered and said he only bought them last week. the lady serving then went to the drinks cabinet to find replacements in date, she had to go to the back of the cabinet as they were mostly out of date, but no effort was made to remove all the out of date drinks.Will never return and will make sure people are warned how disgusting it is.
Huw L . 2015-08-27
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Had food delivered it was just about warm , chips were over cooked and hard ! If it's busy standards obviously fall.
Jenny M . 2015-07-10
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Good chips, good fish and quite a selection. I go here when Colin's in Blackwood is closed, so its a bit of a trek.Only problem is parking as its on a residential one way street.
Dave H . 2015-06-14
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In short its a clean fiahbar with reasonable priced food. The food is top draw and always get big portions.They uae top grade cooking oil which shows in their food. They also offer a delivery service which ive never heard a fishbar do before.My tip is to try the irish curry. Its absolutely beautiful.Will always use this place, top food and friendly people.
detoxdj . 2015-06-03
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An excellent chip shop. Plenty to choose from and prices reasonable.Don't be fooled by the chips portion size. Portions are huge! Best value for money for miles
Tracy J . 2015-03-19
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This is by far one of our preferred options when we decide to order fast food.The prices are reasonable and if you order fish, the portion sizes are huge. They could maybe do with increasing the amount of chips in a portion slightly, but simply order a large instead and you'll be well satisfied.This chippy also delivers to the local area, which is a real bonus. They're also very fast - the longest we've had to wait for our food to be delivered is half an hour even at the busiest times of day.
trigg_27 . 2015-02-26
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My heading says it all,the service was great as was the fish and chips,fresh good portions and tasty.I will be returning to Newbridge fish bar again,again and again,never had a bad meal or customer service from here.Unlike other comments that have been made some people just like to moan about anything and everything.Well done all staff at Newbridge Fish Bar.
dylanWales . 2015-02-24
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The fish looked large and promising, but was put in cool oil then raised to temp, result, a large piece of fish full of oil that went in bin, never again!
Mark S . 2014-12-07
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My wife and I have had the best fish & chips ever, the fish Is a very generous size(sometimes to much for one meal)the chip portion is the same,and the Irish curry is the nicest we have tasted,also,they deliver to your door for a very small charge. Roll on friday.if you have'nt tried Newbridge fish bar, you really are missing something.
graham j . 2014-10-01
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Like some of the previous comments The Cod Fish Portions have decreased by 30-40% Whilst the prices have increased. Started using this fish bar towards the end of last year. And was using on a regular basis as the fish portions were very large and we nicknamed the place as Cod Almighty. But since the re-fit the portion size has gone down and kebabs have been taken off the menu. Now we only visit when we are passing, as opposed to making a special trip. Shame as we used to really enjoy our weekly treat.
Maverick7777 . 2014-08-29
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All specialities of fish, will not disappoint. Portions are large, Haddock is my favourite, also have tables inside to eat in. Will be trying rock next time
philceltic . 2014-04-18
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Love the chips but twice have come home with wrong order would understand if they were busy or had a large order but as it wasn't there is really no excuse, also price increasing and size decreasing.
pinky-purply . 2013-07-27
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Had sausage in batter and chips today. The sausage was ok but the chips were absolutely disgusting. This used to be the best fish bar in the area but now has to be the worst because of the chips
blitzyandjet01 . 2013-07-20
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I love this Fish n Chip shop, they always come through. The fish is gigantic and the chips are excellent. They have a varied menu and the prices are very competitive given the fare provided by others in the area. They also have a delivery service.
mrgazpacho . 2013-07-17
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Been here a few times. Very clean chip shop. Fish is outstanding but for the second time the chips let it down
DenBritian . 2013-01-02
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We had chips from here last night and they were cold and stale the fish was also cold and very mushyoverall I would say this meal was very poor quality and the staff were unhelpful
laura j . 2012-11-04
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Would recommend this fish bar,fish is to die for lovely chips,and excellent friendly service,an all round winner.
dylanWales . 2012-08-08
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Delicious food, but an insultingly small portion, which was just about lukewarm. I didn't complain out of respect to my friend who had arranged the table as a treat for me. The waiting staff were fab, and the coffee was excellent. The first time I have left a restaurant feeling completely mugged off. Most certainly won't be going back.
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Walked into subway, two staff working but just ignored me completely. Waited patiently thinking someone would have basic decency to take my order but left after waiting for nothing. How this store is still is business is beyond any comprehension.