New World in Sutton

The server was very welcoming and helpful when selecting the food items... We had the buffet which tasted quite delicious and authentic with a great price deal! I would definitely go back when I can.

Horrid , dry hard chow mean, stale prawn crackers, bottle of drink was 2 years out of fate ,was take away ,what did we do wrong to get this ,avoid

Avoid this place.They have one price on the menu, then when you want to pay, they charge you more.Service very poor, had a horrible experience in this place. Will definitely not be returning.

The food is awful 😞 I went with my family with my 2 teenage boys really regret. Never had this much bad food in my life . Please avoid this restaurant

This place has been running for years! No complaints, the little lady is always very welcoming.

Makes you pay before you eat makes you feel unwelcome. Food was cold and the buffet was not a buffet.

Food was good just the lack of them wanting to fill it up was not good

Food was cold. Portion size was very very small and not fresh.

Lovely classic Chinese restaurant dishes, freshly cooked. We went in for the buffet - the restaurant had caught our eye when coming to the hospital. However when we were in there, we liked the look of the a la carte so ordered from that instead of the buffet. The lady serving us was so lovely and attentive. Anything fried was crispy and hot, the won ton soup had fresh herbs. The wine was good value. Everything tasted as I would expect. Thank you for a lovely lunch.

I came across this restaurant when looking for somewhere to eat after 9:30pm, and came across it. My meal was fair and the cost very reasonable, decor was dated, but the staff was excellent 👌

Absolutely love this place. Always so friendly, good value for money and never rush you. Give it a go.

this is the worst chinese buffet i have ever been too. theres only about 5 items on the menu for all you can eat. everything else has to be paid for seperate. the food is awful, over cooked and takes for ever. i would recommend you avoid this place like the plague… AWFUL, OVERPRICED,

Over priced not worth it, pints of beer is out of a can

Love the buffet, been going here since I was young. Sadly moved away now but always come back when I'm in the area.

I asked for “pho” but I don’t think I have eating that, the soup was supposed to come with herbs(coriander, been sprout, chilli) and when I asked for this and fish sauce, I received some green leaves (no coriander) and iceberg lettuce, they didn’t have fish sauce. The soup stock was no bad but definitely no pho. I also asked for bubble tea, this was disgusting, I asked them to make it with little to no sugar and guess what I got a sugary water with some bubbles and no tea flavour whatsoever, I asked the waitress to add more tea flavour because it taste like sugar only but she said no, the tea was already made and sealed. She told me next time ask for stronger tea but there won’t be next time

Terrible experience. Was given pork instead of prawn and we cannot consume pork! Made the restaurant aware of the incident and was told I did not tell them I didn't want pork, even though I only ordered chicken and prawn. Very poor customer service and communication.

I've been going for about nearly 10 years never had any complaints I go with my mum and two children. I've also gone with friends aswell . I think for 11 pound all you can eat is very good and 5 pound for my daughter who is 6 and she can eat what she wants as well I love going here I go here at least once a month.

Very good buffet but dont turn up to early as most food not ready

Good value 4 a Chinese buffet, and very good service .

The food is horrible .ordered crispy noodle .its not even cooked ,very shocking ,the other dishes tasted old and mushy .very shocking

The worst Chinese restaurant I've ever eaten at highly not recommended special fried rice was like plastic food was that bad really cannot find words to describe it

Lovely restaurant and very kind friendly staff. They put on an excellent spread for us for a birthday party. Thank you Lin! :)

Good place to enjoy with your partner or with your family

Ordered food. Today very unhappy. Not ordering ever again. Literally threw the food in the bin. Food looked and tasted disgusting chicken and mushroom soup was not even close. Mushrooms were stale and very old (rotten)

Favourite Chinese, come here a few times a year and never been disappointed, sweet family run business and very friendly

i went there on my own in the evening to buy some boba tea to go. it took longer than i thought it should, but the drink was delicious and at a decent price. i’ve never had the food here, but if you want to try bubble tea then i recommend.

I would have put zero star if I could, got a late night take away, it turned out to be the worst take away I've ever had in my life. Satay chicken sauce looks disgusting I couldn't even get to eat it. Even the prawn crackers are old and soggy. STAY AWAY

The worst food I have ever eaten

Terrible, terrible, terrible. Food was not delicious at all. Microwave type. Ordered two menus and paid over £25 including drinks. Prices are high. Would not recommend anybody. They got carpet fitted which is maybe 20 years old and smells badly.

Extremely poor service. Food was terrible and tasted as if it had been heated in the microwave. Waitresses did not want to cater to our needs and came across very rude. Would not return.

Went there for a meal with the family. We're quite a big family, 11 of us, and we even called ahead to book. When we arrived, they asked whether we wanted the buffet or a la carte menu. We looked at the buffet table and it didn't look like much, plus the fact there was barely anything in the trays anyway. For a family of 11, it just wasn't going to work. So we opted for the a la carte menu. Ordered 11 dishes, 3 soups, 3 rice and 2 noodles. Now for most places this would be a simple order, even with one chef. I mean Rice? simple. Noodles? simple. Soups? simple. dishes we ordered? Simple, seriously, Chinese food is simple, it's a high heat, work and ingredients all thrown in to the pan, it's not difficult. It was for these guys though. 11 dishes came out literally 1 or 2 at a time at best. so overall for all 11 dishes, we probably waited for an hour and a half to two hours. The soups that came out? lukewarm at best, clearly a health and safety issue there as if the soup isn't heated through, you're not destroying the bacteria. The food was unpresentable at best, considering the high prices, you'd expect the food to come out nicely presented and on the dish. Nope, not at the place, just looked like they'd thrown the food on stupidly small plates and sent the food out. At the end of the meal, we asked for the bill. We were shocked to see there was a 10% service charge added to our bill. Now normally when we receive good service, we're happy to pay 10-15% service charge. This place literally gave us NO SERVICE. The service here was SHOCKING. We ordered chinese tea for 8 people. The waitress bought over 6 tea cups. Had to ask 3 times for 2 more cups. The food came out in dribs and drabs like I said above, still she never apologised. At most chinese restaurants they'll throw in free prawn crackers at the beginning of the meal and free fortune cookies at the end of the meal. We actually had to ask for the fortune cookies at the end of the meal. What kind of service is this?! When we questioned the poor service we received, she argued that the restaurant was very popular with many happy customers. I didn't ask for your reviews and how your other customers felt, I was telling you how WE felt and how bad YOUR service was for OUR meal. I couldn't believe she even said she's very popular and everyone enjoys the food, considering when we walked in there were only 2 other tables, with 6 people in total. So how she can say the restaurant is popular and all their customers are happy I find absurd. Overall the restaurant was a joke. Slow and non-existent service and average food which you can get at any other Chinese restaurant. I wouldn't waste my time or money on this place. Find somewhere else!

This is a nice local restaurant. It serves Chinese food and although the prices are a little high, the meals are authentic and prepared with the needed touch. The service is good and I don't have any complaints in that aspect.