Taco Bell in Sutton

lovely delivery guy, very polite.

Useless , forgets food every order

Order never received. Contacted restaurant and told to contact just eat. Just eat emailed saying they would look into a refund. So no food received and have to order from elsewhere. Not happy with any of the service provided by both restaurant and just eat app!

Missed out our drinks for the second time this week.

Driver picked up the food, sat outside the restaurant with it for ages before moving his backside to deliver. Arrived cold, driver blames restaurant, customer service abysmal.

Not remotely fast food - cold food that arrived very late.

Cold food, poorly made and quite frankly a waste of money. I was starving after. Disfusting

food was cold, badly packed so that all the fries were squashed flat, from time of payment to time of delivery was 1 HR and 15 mins. all good was cold, quite frankly not even a safe hot hold temperature to be eaten according to food safety standards. absolutely disgraceful.

order took over an hour and came cold

Despite putting on the comments no lettuce on tacos and no jalapeño sauce due to dietary requirements it was ignored not impressed very dangerous really ignoring requests

food is good but slow service. The workers there also hate me for absolutely no reason.

The burrito was nice but it was ridiculously small. For the price charged per meal it is definitely NOT value for money.

Fries is not good because is not proper frie . Never back coming .

Extremely late, food very cold would like fully refund

Option removed to customise order and restaurant did not read the notes stating no jalapeño so item could not be eaten

Food was unfortunately cold and the cheese sauce had leaked everywhere in the bag, it was an absolute mess.

Ordered over an hour in advanced scheduled for 6:50. However I only received my food at 7:25 over 30 mins late, no contact explaining why they were late, food was cold and soggy like it was cooked over an hour before. Not happy

best thing ever i love this place so much

I'm certain this order was placed in the freezer for half an hour before being sent. Along with being freezing cold, the Chalupa's were half cooked and may as well have been standard Flatbreads. The Bell Grande Fries were diabolical, half of the regular portion size and looked like they were thrown on the floor and stomped on before being sent to me - everything else was below standard but not notable enough to discuss, just generic and bland. I love Taco Bell but this order was absolutely peak.

Arrived cold order was wrong for the second time in a row ordering from taco bell not happy at all

Delivered fine but absolutely stone cold.

chips were cold when they arrived, other than that food was good

Driver friendly hot food order all there thank you

very positive experience, excellent food and service I am a taco bell ENTHUSIAST

Was a complication on delivery, but I’ve received it now

The food was really good not cold or anything and perfect delivery time x

Wonderful staff thank you, Alice

Geniuses decided it would be a good idea to put the cold cans between the food so the food was all cold.

Cold food, nachos soggy and looks like a dog has thrown up on them! Two mains were I take it for children? Not worth the money now the wait I'm afraid. I won't be ordering from here again! Zero stars

Disappointed to say the least first and last time trying this place. My taco had the thinnest layer of cold mince and wasn’t very nice. The chicken Quesadilla …… in the picture look nice and full of fillings but finding the chicken seamed an impossible task, I had just a paste and I think cheese. Unfortunately it went in the bin.

We could not track the driver as just eat lost the drivers signal.and the delivery time keep on going up.

The food was cold not worth the money

Disgusting food. Missing an entire meal. How hard is it to pack food???

All as you would expect nothing to complain about and good value for what you have

They never seem to get my order right. Ordered two cravings boxes one all meat and one all vegetarian. They mixed the products in each and i ended up biting into chicken. Just eat were just as useless at helping me with the issue. Never ordering with either again!

They got okay okay churros I means it's good if u never tried but not best

The reason I gave a 3 rating in Food Quality is because I received it cold. I had only ordered it about 25 minutes before it got to me. They need to use Heat Bags to keep the meals hot, it's a shame because it tasted quite nice, wouldnhave tasted better if hot.

31/05/24 - What a difference a day makes. Day one, the meal deal (a mini beef burrito, fries and soft drink for £3.99) was reasonable. Day two, the beefy melt burrito and fries for £6.88 was dreadful. Avoid.

Absolutely disappointed! Everything is cold and the whole burrito is outside the box! I want a refund

Good food, but very slow service. Wasn't even that busy and waited over 10 minutes for my food to be ready

why would you put cold sauces ontop of the chips to make them soogy and cold!!! now they are not edible.

I ordered on delivery and forgot to ask for sauces so I called up and the lovely girl on shift put in loads of sauce packets in my order!!! Great service.

The tacos were delicious, definitely good food.

One hour and 45 minutes to be delivered, cold and inedible food on it's eventual arrival, amongst the worst 3 meal deliveries I've ever had and it seems no way to get a refund from Just Eat, avoid these shysters!

Very nice and polite delivery driver

some of the fries were cold due to the fact it was together next to the cold drinks.

I love the vibe here, food is delicious and staff are amazing. Food is always fresh and served quick.

Great food and friendly staff, but the menu choices are very confusing. I've been there several times now and almost every time I get something different from what I expected.

nothing arrived even though it was marked delivered never using this app again

food was nice as always, but had no drinks for my craving box,and i ordered another one. it said my order was checked and ticked,even on the drinks,so i guess there was a mistake

The driver was very late 1h 30 mins and when the driver arrived he was very abusive towards me. He should never work for the company ever again

I didnt recieve one of the crunchy wraps

Took over an hour for one meal to be prepared. It’s taco bell, sticking a cheese wrap in a microwave does not take an hour. Food was expectedly cheap in quality. Keep expectations extremely low and you’ll be grand.

I went there in 2020 - and it was a complete mess, i'd give it a 1 star. However, i re-visited in 2023 and 2024 and it changed a lot. The staff is really nice (better than in 2020), the food is good and the orders come quickly. It is tasty. I would only work on cleaning the space more, as there is a lot of mess on the tables. Will be going there if I visit London again❤️

food was cold on arrival, delivery rider rode somewhere else before he came to me

Was very nice but hardly any grilled chicken in my granddaughters soft taco

Tacos extremly small..Burrito - Only salad inside.. Poore..Disapointed...Avoid....😮‍💨

Apologies the missing item was found dropped on the floor by me. Please disregard my refund request.

Went in yesterday made all my food wrong called up and told them about the matter she gave me a reference number to get my food remade and then after all that she called me a liar lol

Food was cold. If restaurant did more deliveries instead of sending 1 driver to do many it might have been hot!

As always, whenever I order of just eat, I love it early as always 10 minutes early, I’m very happy and I will continue to order of just eat

I ordered 7 layers burrito it came only 2 layers. absolutely shocked, and absolute robbery as i payed 16 pound for a tortilla filled with rice, a few leaves of lettuce, barely any guacamole and a few black beans for witch i had to pay additionaly! Never again! NEVER EVER AGAIN!!!!

I completely blame the rider: 1) the order was completely crushed and the contents was mush 2) the rider left Sutton and completed 4 different deliveries viewing the tracker before delivering my order and the rider was not polite or even apologetic upon delivery.

Missing items and this isn’t the 1st time

absolutely appalling. ordered on uber eats for me and my child, they got the order wrong and when i explained he can’t eat what they sent due to sensory issues they told to call back in 15 minutes, terrible service and kept getting delayed, will not be eating here again.

Absolutely perfect thank you! Always pleased with my Taco Bell orders

The Crunchwrap had barely any meat in it it was more of a salad wrap

The service was excellent staff was very friendly the food was super yummy, I will definitely come back again, the atmosphere was great to have my food

Lack of lava sauce disgraceful ruined my food

Well greeted by staff, full option of food. Good service food was quickly served in a timely manner. Nice music to listen too. The store was clean and well maintained..

Didn’t get my fries for any of my meals

i went here with high expectation after being told by my friend and sister i was so called bussin what ever that meen i walked in and oliver tree hit me with his chair so i escaped to th toilet and saw a radroach from fallout 4 in the toilet vomited and fainted then woke up in the middle of the high street 5 stars only because oliver tree]

Incredible takeaways have always on time 15 minutes before it’s due time I am pressed that is what I call punctual got no complaints my end I am extremely happy with the takeaway orders

Very pleased and friendly driver

Food was absolutely lovely but driver took a strange route to get to mine?

I DID NOT RECEIVE MY ORDER AND IT SAYS ITS BEEN DELIVERED

The driver brought me kfc when I ordered Taco Bell then he went to pick it my order and it never arrive

Quick delivery and tasty food. 👍👍👍

both soft tacos came cold and had cheese sauce in them with little amount of cheese in them literally about a teaspoon of cheese

Order never came. The driver was on my street for around 15 mins and then marked the order as delivered. I don’t if he ate it or what but I’m really disappointed and hungry

Friendly staff and quick turn around

Food arrived quickly but some of it was less than warm

Very nice food will definately order again!

Food arrived stone cold and late

The driver said it was delivered and he just drove off with my food!!

The food came cold and took ages to get here

Because he delivered in the opposite direction first. Foud was cold. And items missing

Food was cold and inedible as delivery driver sat for 20 minutes outside an unknown address as I watched on the map and he was rude when delivering

food was cold unfortunately not really happy

Should have learned my lesson. Unless you order in person in store they never get the order right and even if you expedite delivery it's still not hot!

Ordered a large fried got a medium

expensive for size of portions , the chicken was dry and overcooked

Food was cold on arrival and driver admitted he got lost

Disgusting food. Barely anything inside the taco, burrito or crunch wrap and what was in there tasted awful. Cold drink put inside the bag with hot food so the crunch wrap was like it just came out of the fridge. Small portions of chips etc and the whole lot looked like it had been thrown together and then jumped up and down on. Meal for two with churros for dessert (the only saving grace but expensive for what you get) ended up costing way too much. Not value for money at all. Could have got double the amount of food from another fast food chain and it would have been edible. My son refused to eat anything and I don't blame him, I struggled to eat mine and threw most away.

Good food, self service machines not working well. Restaurant a little dirty..

It is great for families to dine in or takeaway. There is plenty of options for foodie fans! Plus, frozen drinks and lovely desserts!

Came so late. The order is not hot anymore.

The Burrito is small for the price and does look a lot bigger on the picture, definitely not worthed

DIDNT BRING MY SEASONED NACHOS !!! MY BABY SISSY STARTED BAWLING

Food is all cold and missing chips