New Tardebigge in Bromsgrove

Having spent 25 years in the hospitality industry, working front of house and management side I am well aware of the correct ways when dealing with people. We would always do our best to ensure customers were happy and enjoyed their experiences. They would then recommend our establishment to friends and family. I can never recall an occasion when we turned away an opportunity to make money. Especially not for the sake of £10!! I was part of the group of 10, changed to 8, who were spoken to very rudely by the "owner" of The Tardebigge on 24th October after querying the non return of a deposit To be asked "well do you want the table?" in the way she asked us was totally unacceptable. I told her we obviously did as we had no intention of losing another £40. At that she completely lost it and said she would give us the £50 we'd paid and we were to leave. I fully appreciate the need for non-refundable deposits at Christmas, weekends and other busy times of the year but a Thursday lunch hardly comes under that umbrella and to return £10, make customers happy and likely to tell others, whilst also taking around £250 is surely the better option? We'll certainly not return

There were 10 of us booked in for lunch, (all pensioners) we paid a £5.00 each deposit, 2 of our party had to cancel, due to illness, I did phone on the morning to cancel their places, and was told they would lose their deposits. Upon arrival I asked the question why they would have to lose their deposit? The reply was because they had to reserve the table, my Husband commented that they weren’t exactly busy!! Only 3 tables were occupied. No surprise there after our dreadful treatment 😡😡 Another member of our party said it was crazy! To which the woman who was the “owner” said he had called her crazy, which he most certainly did not. She said we were confrontational, asked us to leave and refunded our deposits. In all my 76 years, I have never known such treatment, we certainly will not be returning, and 10 of us will not be recommending The Tardebigge to anyone.

On 12th October 2024 at 17:00, my partner and I visited the Tardebigge. I had been previously for a meal and was impressed, so I brought my partner for her opinion as a potential future venue for meeting friends. I ordered a pint of IPA and a Skinny Decaf Coffee after confirming that they had skimmed milk. The two staff present then discussed how to make coffee and work the till. Another customer said they had started that day. I restated the beer as the male bartender was confused. The female trainee just stood there grinning, so I asked her for my coffee. She said it was coming. At that point there was no supervision. The male was poured a full pint but another female staff member, not wearing a uniform pushed him out of the way, took the glass, poured out a quarter and topped it up leaving a 3cm head on the beer. I asked for a top up and was told "It's not Cider, I've served beer for 10 years and that's how it is" A disgusting attitude! I insisted and eventually another uniformed staff member topped it up! She then started making my coffee but with whole milk, she said that was the only milk, so I asked for a different drink. I will not return and I will also ensure that my friends don't either.

Excellent starters and mains (probably one of the best burgers I have had for a while) but let down by poor deserts. Chocolate mousse was not mousse like but full of large set chocolate grains and chocolate fondant was over-cooked. More attention to detail needed with prep work temperature wise as well as timings when cooking.

Family invited me for a meal out and who am I to say no! Been here many times before and always had a lovely meal. Today was no different, staff were all lovely and welcoming. Starters were all delicious and well presented, mains again all tasty and well presented with good portion sizes! Unfortunately dessert really let things down… as a chef myself that LOVES dessert and loves creating new desserts, I was very disappointed indeed. My chocolate fondant was definitely reheated far too much as it had gone rubbery and overcooked and some of the chocolate even tasted slightly bitter due to this. Dad has the chocolate mousse and this had not been folded in correctly. It was all lumpy and the air had all been knocked out of it. As a chef I expect a fondant to be gooey and warm in the middle and a mousse to be smooth and airy… unfortunately this was on the case at all… Other than that the overall agreement was that the meal was nice, just not the usual quality we expect from this venue after previous visits.

Beautiful decor, and even better service from Tom. Live music was brilliant and was in line with the restaurant. Tom was very friendly, helpful and even told us about the Good Host Group. He was very polite.

Haven’t been here for a very long time. What a difference. I must say all staff were lovely. Sunday lunch was really lovely. Will definitely be back

Great food, attentive staff served by Luca. Didn't book a table and arrived hoping for a table, great service and had a lovely chat. Recommend the gnocchi

We have driven past this place numerous times and asked family if the food was good so booked Sunday lunch on the recommendation of others. You live and learn. I was really looking forward to a nice roast dinner, but this did not meet expectations unfortunately. I paid and tipped the server who was lovely. However, the duty manager could see our disappointment and asked for feedback. As there were multiple components that were poor we received a refund so customer service excellent, but food not good. Would we return? Unfortunately not.

Sadly we wouldn’t return - we visited the tardebigge last night as a table of 8 for 2 birthdays the service from Start to finish was so Slow it was horrendous ,waited 20 minutes for our first drinks , incorrect drink & overcharged for this , 2nd round of drinks again took over 20 minutes and staff are stood around , 2 of my guests had fish & Chips which were very over cooked but after waiting 40 mins for the meals to arrive there was no point highlighting this as everyone was hungry . The heat in the restaurant was incredibly hot hence needing drinks much quicker as there appears to be no air con or windows open . Our Waitress was pleasant but I guess she can’t control the time it takes for drinks to arrive or over cooked food . We have always come to the tardebigge and never had any issues I’m not sure why it’s deteriorated maybe we just struck unlucky on a Thursday evening .

Excellent all round. I wasn't sure what to expect as this pub was never any good over the years. It's been spruced up, the menu is good as is the food. Staff extremely friendly. Would certainly recommend

5 I have been using the Tardebigge since the day after it opened in 2019 The food and drink has always been first class and in particular family parties in the Private Dinning room or Library room have never disappointed. A warm welcome is always guaranteed from the staff & management . On the rare occasion a mistake is made it is immediately corrected with a sincere apology. From me it a big recommendation with out the slightest doubt

The Tardebigge is our local and we’re there a lot. We’re there a lot because the food is great, the Guinness is cold and the staff are just the best! Thanks everyone for always looking after us so well.

There is nothing ordinary about this place. The service could be a little faster, but then, the anticipation is apart of the treat. Even a simple "fish and chips" is extraordinary. We were have several years ago and it's perfectly OKay then, but it's now been opened and lightened up even more. Yes, we'll be back.

Morning after a spontaneous decision to have dinner with my wife and two kids yesterday evening at your restaurant I’m still absolutely disappointed with the terrible service received. Took over 20 minutes for our drinks to come water Guinness Pepsi and a wine. Shocking. It took another 50 minutes for our food to come And when it did eventually arrive after asking twice mine was cold! I have two kids one of which is 2 so I’m used to heating my dinner up in the microwave at home not acceptable in a restaurant. We had to ask the staff to clear our table and get the kids dessert to be honest we should of stayed at home and saved ourselves £95 The manager did apologise regarding the cold roast but it’s the worse service we’ve had for a long time. You set high standards and charge accordingly so you need to do better pls You are my closest restaurant I only live in Brockhill but I’ll be going back to the queens head Stoke prior next time. Hopefully get a response from you soon Regards Luke Morris

Came to celebrate a birthday with a big family meal. The food and customer service was excellent. The ladies who were served our table were brilliant. Super friendly, helpful and really felt like wanted us to enjoy our meal and evening. Could not speak more highly of the team and food.

Great food and drinks today for a family meal and really great service from the guy who served a table most the afternoon.

Had a brilliant 'Bottomless Brunch' yesterday. Great food, great service and great value for money. Thank you to the friendly staff especially our table waitress.

I would recommend this place to everyone for every reason you can think of. Wanted somewhere to celebrate with the family our dad's 65th birthday as he hadnt planned anything i called the tardebigge at last minute on the Wednesday hoping they could fit us in, as there was 12 of us in total I wasn't holding out much hope, to our luck they fitted us in, they sent us a pre order form and menu so we were able to choose prior to arriving to make the meal run smoother. This morning, i received a phone call from them to say they had decided to upgrade us to the private room so that we could have the oval table and all enjoy the afternoon in private. Upon arrival, we were shown to room so that we could decorate it, and they had even put the fire on to warm the room up for us. Within minutes of arriving, a lovely young girl who was looking after us awaited our drinks order. After the drinks were served, we were asked if we wanted our food. One of the guests wanted to add to his order, and they accommodated our request with no hesitation. All starters, mains, and deserts were expectional and cooked to perfection. Every plate was cleared. All of the servers were second to none. They couldn't do any more to help us and went out of their way to make us feel so relaxed, the birthday celebrations couldn't have been any better. Thank you guys you made our day one to remember.

Good food reasonably priced Connie very friendly and professional Will definitely return. Lovely atmosphere nicely decorated Plenty of parking

Excellent service the other day from our server Jude. Very polite and friendly. Nothing was too much trouble and he was very attentive (especially as I have a gluten allergy). Everything was explained well by him, regarding my choices, and I was made to feel very welcome. Food delicious and lovely atmosphere. Would definitely recommend.

We had a really lovely evening. As usual the food was exceptional and Joe was very attentive. ……..please make your deserts menu a little easier to read. The font is a little small 🤣

Excellent Service and food. Everything fresh and tasting great. Thank you to George for your impeccable service and looking after us all today

We had our Christmas Party on Friday 15th December in the Library. It was fantastic! The planning of the event went smoothly and Miles was extremely helpful. On the day of the event a few of us went to decorate the room, where the staff were accommodating and polite. On the evening of the event, all food came out smoothly and on time. The waitress was lovely, very polite and the lady in charge of the evening was also friendly. The bar man tried to charm all the guests, and everyone thoroughly enjoyed their evening. Some even said 'the best Christmas party' they've been to. Towards the end of the evening the staff moved the tables to the side of the room so we had space to dance. There was a tablet that was connected to a speaker system which we were able to use throughout the entire evening. Thank you for a wonderful night with delicious food and professional staff! We will definitely be coming back next year!

Great Sunday Roast, fabulous veg and loads of it. Lovely Christmas atmosphere Shout out to all staff especially Caitlin who was good fun, friendly and great at her job

Came for Christmas meal with my choir.The food was lovely and we were looked after very well by Caitlin.

Went on a quiet evening for a bday meal with family. Opted for Braised Lamb Shoulder which comes with Red Wine Jus. I asked if the Res Wine Jus could be substituted with Gravy or an alternative - was advised this is not possible at all. Very disappointing such a place was unable to accommodate a fairly simple request.

Fantastic food & fab quick service. Would recommend 100%. Food was brilliant. The waitress and waiter were absolutely brilliant. Will definitely book again!

I have been here a few times recently and the food has always been lovely, I do love the decor of the Tardebigge. The staff are always attentive and friendly, our waiter on our last visit was Matt and he was excellent!

The service was excellent,the food was very good there were 16 of us and all the meals were on time and not the serves were very attentive and could not be faulted some had the Xmas menu but 3 of us went from the normal menu

Visited recently with my husband who has coeliac so can't have gluten. It is so nice for him to be given the same menu as other diners and not to be handed an allergens folder or tablet to work out for himself what he actually can eat. Some of the food on the menu is actually gluten free anyway and an absolute treat for him to have beer battered fish and chips. Staff are really switched on about gluten free options and, if in doubt, they are quick to check things with the kitchen. Really a refreshing change for him not to feel like a leper. Coeliac is a medical condition, not a lifestyle choice and to be able to have a choice of mains and deserts makes it a pleasure to eat out rather than a chore. Staff are immediately welcoming, friendly and attentive. The actual pub/restaurant is fresh and inviting and well maintained. Highly recommended. Probably best to book as Christmas approaches because it was pretty busy today.

Service was absolutely brilliant, all staff were very friendly and attentive. The food was also fantastic, had the lamb shoulder and it was beautifully cooked! Can’t wait to go back.

Great tasting food. There’s always been a buzz about this place..great atmosphere and friendly staff. My only criticism was that it took me asking three times for condiments for my chips and wine. I’m sure it happened as they were busy.

really good food and fantastic service from our waiter George - would definitely recommend, pizza was great

Decor is lovely and very tasteful. I loved it because colours you wouldn’t think would go together were amazing. Food great. Service excellent. Plus you can take your dog in the bar area.

First time here and won’t be the last ! Went with family members who have been here before and we all chose the Sunday Roast. The food was excellent and to top it off the service was top class ! Very reasonable price for the quality of food.

Awful, weird decor and slightly less than comfortable seats in bar but staff friendly, helpful and food arrived in a timely fashion and was extremely good (I had mini haddock with a Peroni)

Last time I visited I found the food to be poor and the service to be poor too. Very friendly staff, but not on the ball. As I pass here daily on my way to work, I thought I would give it one more try. I was disappointed to find that nothing had changed. I am confused by other reviews on here?

Had a delicious meal with friends yesterday, 26th Sept. I would thoroughly recommend this pub. Lovely decor as well.

A quarter hour walk from our canal boat, we sat outside, enjoying a covered outdoor seating area. It was a great space for six adults from Sunderland, Northampton and Kent, and two pups. The staff were great and we enjoyed our evening.

Haven’t been here for years, pleasant areas nicely spaced out. Menu very nice, 6 in the party and we shared breads and dips, followed by fish and chips, lamb chops, pie and mash and the tart with chips. Service was a little slow to start...

What a fabulous place. Had a baby shower here today and everything from start to finish was perfect! Very accommodating and attentive staff! Absolutely thrilled. All the guests commented on how beautiful the place was and how well decorated. Thanks again! Will be booking again...

Food was delicious and the staff couldn’t do enough for us, smashing place! And would totally recommend the Porn Star Martini!!

Our first visit to The Tardebigge and we had a lovely meal. The menu has a variety of dishes that don't normally appear in a pub menu which was very welcome. The staff were hard working but all done with a smile, all in all...

Has been redecorated since we were there last and WoW so lovely. Had a beautiful meal served by George, who was lovely, so helpful and really pleasant. Definitely go back soon. Thank you

We have been a few times and never had a bad meal. This time we visited on a Saturday night and the pub was fairly busy but service was quick and we didn’t feel rushed at all. The restaurant is spacious and you don’t feel...

The starters we had(Pork Belly & Garlic Prawns)were delicious. The mains…haddock & salmon risotto & Lamb duo were exceptional and really tasty.😬 We were served by Grace & other members of the team with a smile & friendly attentiveness. Look forward to returning.

Beautiful Sunday meal and good service, lovely decor and relaxing atmosphere. Had the trio of meats that was cooked to perfection, would definitely go again.

We were excited to return after a really positive experience last year; what a disappointment. Alarm bells should have rung when we saw how empty it was when previously it had been packed when visiting at about that same day and time the year before....

Our first visit to The Tardebigge and it was well worth it. We had a lovely meal served by very pleasant staff. Come hungry and you won't be disappointed.

Nice visit. Staff are friendly, drinks are nice however the service is slow when being served at the bar. Over all would go again. Bar staff just need to speed up

Lovely pub very bright and large open space. Had a meal with family in the garden, our dog joined us too! Really lovely lunchtime meal would highly recommend

Well booked this online thinking it was a pub . It’s much more than a pub . Huge building very open plan , great decoration, so different. Good choice on the menu . Very friendly staff .

This is the third time meeting our friends here. Usually the restaurant is buzzing with good atmosphere. But it was like a ghost town. The menu choices has not changed in the 3 visits we have done, except for a couple of specials. Other places...

Stopped off here for a bit of lunch as we were passing by. The food was awful. I opted for a fish finger sandwich it tasted like the cheapest frozen fish fingers served with some cheap and nasty crisps and and a very small but...

Quality of the food used to be really good! Haven’t been there in while and felt disappointed as food wasn’t freshly made … menu has changed but the price still very expensive - which you don’t mind paying when the quality is good! Not in...

Very poor experience at the Tardebigge. Food was poor quality. Service was slow (we had to keep asking for service - 2 hours for one course!). Cocktails like battery acid. Won't be going back there again!

We were a large party of 17, a mixture of adults and children for my daughters 5th birthday party. The staff were friendly and attentive, the food was lovely and it was excellent value for money. The restaurant was family friendly with enough space for...

Was my 50th, with family, had the closed off room. Ella and rest of staff made it super special. Great service, yummy food. Thanks 😊

Went for a meal with my wife on Friday night. The food was delicious and atmosphere relaxing but the best was the service. We were served by a delightful young lady called Maria who could not be more helpful. She had a smile on her...

An impeccable evening made even better by our server Miles, he went above and beyond to make our family’s birthday celebrations brilliant. We had 3 birthdays on the table and each and every one was as special as each other. He was attentive and very...

We had a very nice meal on a Saturday evening with excellent service from our waitress, Lexie. The one negative point I would make is that we were asked if we would like water, and were brought bottled water, which cost nearly £4 a bottle!...

Meet up with friends at The Tardibigge, lovely atmosphere and surroundings. The food was excellent and service from the team was great. Thanks for a lovely evening

There was 6 of us and we all Superb Service had different dishes, starter, main and desert and all had amazing food. The waitress 'Ruby' was most professional, and pleasant answering all of our questions about food and drink. Very attentive kept popping back to...

We went to the Tardebigge for my patner's birthday. The food was amazing: I had a Margherita pizza which was as good as the ones I have always had back in Italy. He had a steak - really good and tasty. Matt served us and...

Haven't been to the Tardebigge for many years, so we had a very pleasant surprise to find it is certainly worth another visit. Large open layout means there is plenty of space even on Easter Sunday lunchtime. Staff were all very friendly and attentive, right...

I can’t rate the Tardebigge highly enough. We had a large family birthday party with an age range of 5 years to 81 with all ages in between. The choices for our pre-ordered food was excellent, the food was fantastic & the service was as...

Ruby was our waitress, lovely lady and nice service I have 3 of the mock tails which were lovely and made prompt. Everyone was happy to help :)

Went last night - last minute decision about 5:30pm and couldn't fault the service or food. It was 2-4-1 on the pizza so we ordered one to also take home which the chef cooked fresh for us 10 minutes before we left! GF burger stack...

No complaints. Lovely food, lovely staff, lovely decor. Lunch menu was amazing price. Plenty of parking. Highly recommend and we will definitely be back!

Booked here for Mother’s Day as had driven past many times and stopped off for coffee. Venue is lovely and the service staff were friendly, efficient and helpful so for that I would score higher. The food on the other hand was a little disappointing....

We booked here because the reviews made it sound good. Very disappointed with the entire experience. Service was slow. We were there for 90 minutes and had just one course. Even then we had to ask for things. Staff spent more time chatting in corners...

A nice early Friday night visit for food and drinks. This would have been a 5-star score, but I wanted to enjoy a cask ale and the choice wasn’t up to what it once was - I wouldn’t consider drinking Doom Bar (many, many cask...

The meal and the service was brilliant. I have some dietary requirements which I mentioned when I booked the table. The waiter said that this was no issue and the chef even came out to tell me what they could offer me instead. They offered...

I had lovely food, and the service was good. Spoken to a young man called Login at bar. Polite and happy to help. The staff are great and helpful. Service was very fast. Thank s.

I visited the Tardebigge 54 years ago with my future wife. Today we revisited and the service, food and ambiance were as good today as it was then. Keep up the good work

We've just had the most delicious dinner. It was a lovely surprise to find such gorgeous food. We are staying on the canal and walked here, and although we knew it was a fantastic building, we had no idea what the food would be like....

Haven't been here for many years and it's completely different now. Looks amazing inside and the food is brilliant. So many Gluten free options, didn't feel left out at all. I had fish and chips, yum! The staff were wonderful. Had a lovely family lunch....

Visited for lunch with friends. We were served by Grace who introduced herself and a lovely chap (sorry you didn’t tell us your name). Both were very attentive. Atmosphere was very relaxed and food was excellent

First time at The Tardebigge for Sunday lunch with family. Loved the decor, the food was fabulous and staff very friendly. Ruby our waitress was very attentive, we had everything we needed for a lovely lunchtime! Will definitely visit again.

The 4 of us enjoyed an excellent Sunday Lunch as always, followed by a few drinks in the bar. All food was well cooked, especially the beef, which was perfect. Service staff were great. Ruby was our main server- very attentive and made sure we...

After visiting a while ago and having a fantastic night with a great menu and a varied specials menu we decided to return. Unfortunately this time we found the bar staff to be rude and sullen faced (apart from the lady with glasses in the...

We visited last saturday lunchtime and had Ruby as our server! We had a lovely meal Ruby was very attentive,checked back and asked if we wanted more drinks. Food was fresh and hot, definitely reccommend! Ruby gave my 3 year old time to place his...

Stunning decor and really warm and comfortable venue. The menu and food was 5 out of 5 with a great drinks selection. The staff especially Corina were outstanding, very attentive and made a great evening thank you.

We dined in the private dining room for a family member’s birthday. All hosts were attentive especially Ruby our dedicated waitress. Food was delicious and service was speedy. There was a small issue of a steak being over cooked but was dealt with professionally and...

We came for a family meal with 6 of us. The food and service was brilliant, food was really hot once it was brought out which is always fantastic. The service from our waitress Ruby was excellent and the rest of the staff was brilliant....

Myself, wife and family have used 'The Tardebigge' on a frequent basis for some time. I reviewed the venue last year and can honestly say that their standards and atmosphere continue to be excellent. You are always made feel welcome and at ease. The staff...

Enjoyed an excellent sunday lunch with my Aunt. Generous portions, all fresh vegtables and excellent Cauliflower cheese! Our waitress, Ruby, looked after us really well.

Went with friends and had lovely evening at the tardibigge. Our waitress Ella was extremely polite and the food was smashing.

I came to the Tardebigge on Wednesday night, for my partners birthday. It has an amazing atmosphere and great food. Not to forget our fabulous service from our waitress Ella. Ella really made our night with her bubbly personality and being caring towards us, tending...

Had a really nice meal here on Thursday. Our server, a lovely lady called Ella was brilliant, especially with my fussy kids. Ella went above and beyond to ensure that we were happy. All in all great food, fabulous service and great place 👍🏻

We organised a surprise 50th for a friend, introducing the new management of the Tardebigge to a lot of new people. The planning was a little restrictive for a privately owned premises. The room and venue is lovely, staff are very helpful and pleasant. Sadly...

A lovely looking place and very well kept and nice and spacious so don't feel crowded and staff seemed freindly. Food came promptly and was decent enough and came nice and hot.. BUT The service really really lacks after our meal we had dirty plate...

Absolutely fabulous service from the lovely waitress Grace! We were regularly checked on by Chloe to make sure everything was perfect! Food was delicious, the ribs were gorgeous! We will be back!

We visited The Tardebigge on Christmas Eve as we had been to this pub several times before and had always enjoyed the food and atmosphere. So we thought what a lovely place to go for Christmas Eve. We were very disappointed. There was no Christmas...

My family and I have eaten at the Tardebigge on quite a number of occasions, and have always enjoyed both excellent meals and service in this lovely decorated pub. The staff are always polite and very attentive to needs of the guests. Thanks to all...

If this place could maintain its good food performance, it would be a five - like I’ve scored it before - but it really struggles with consistency. Todays burger was over cooked and dry, almost to the point of being sent back. If they were...

First visit since it's refurbishment and I have to day I was impressed. Corrina was attentive and friendly as were her colleagues. Good portions (sea bass) and food and vegetables cooked spot on. I will be returning. Please keep up the good work

Had a special family birthday meal last weekend. We were very well looked after by Chloe and the team. They were very attentive, but not overly so, and the food and surroundings were fine. In all, just the sort of function we had hoped for.

Our party of 8 had the Christmas menu which was OK. The salmon was somewhat dry and the Christmas pud was a bit underwhelming but it was OK. Service was average because there were lots of inexperienced young waiters hanging around who appeared to be...