Based on 4.648 opinions finded in 3 websites
Based on 4.648 opinions finded in 3 websites
Opinions
I go there often and the 2 people who work there are always so nice :) the food is always hot and fresh. Not long wait time either would definitely recommend to visit :))))
Adam Jarrold . 2024-11-28
MORE AT Google
Really tasty food driver was well polite 100% recommend
Di . 2024-11-25
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Lovely food and friendly delivery driver. What more could a customer ask for. Thanks Jade House ❤️
Rachel . 2024-11-24
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Best chips from Chinese I have ever had
Jack . 2024-11-20
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food was great and everyone enjoyed it.
Linda . 2024-11-20
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Jade Garden never disappoints me, based on the other Chinese takeouts this is always my favourite place to go!
Prachya . 2024-11-19
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The estimated time for delivery was 1 and half hours and it was still 45 minutes late!! Very disappointing
Tony . 2024-11-16
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stunning meal, great quality, thank you.
Paul . 2024-11-14
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driver was really friendly and polite, food was cold we had to warm it in the microwave, portions were good.
Hayley . 2024-11-12
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Lovely as always , best Chinese .
Michelle . 2024-11-11
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Hot and fresh and delivered in good time. I had Singapore Vermicelli as my main and it was great. The delivery guys are friendly and polite too. Thank you.
Mr . 2024-11-06
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Piping hot food, delicious we always go to New Jade Garden
hayley . 2024-11-05
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Terrible service. Order for delivery for 6pm check on the delivery at 6.30pm as it still hadn’t arrived to be told they’d forgotten the order and we were given no time for when we could expect the delivery to arrive. Called again over an hour later 7.30pm. Food finally arrived at 8pm 2hours late. With no apology or discount offered Very disappointing!!!!
Amy . 2024-11-02
MORE AT Google
really excellent food as always and lovely owner's, I miss them when they go on holiday 😄
Judy . 2024-10-30
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The best Chinese around. Food was tasty and piping hot.
Michelle . 2024-10-22
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One of the best I have eaten! 😁
Michele . 2024-10-19
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Food was almost 2 hours late , no apology no explanation , couldn't get through on phone, tried 30 times!! really disappointing as I've been using this take away for years without any incidents.
Teri . 2024-10-18
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Very horrible experience as the restaurant is not answering and so is just eat. No proper way of contacting anyone to get a refund or anything. Very unhappy with the experience.
Jeanie . 2024-10-18
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Ordered on just eat for delivery at 6.45pm. Order confirmed for delivery between 8 & 8.15pm . Not delivered anything and phone constantly engaged. No refund given yet from just eat. NEVER ORDERING AGAIN.
Kevin Adams . 2024-10-18
MORE AT Google
very poor. very angry 😠. not even delivered my order. not answering any calls
Kevin . 2024-10-18
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just awful. driver said take away was late preparing the food.
Paul . 2024-10-18
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excellent service 👏 and delicious food 😃
Judy . 2024-10-02
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best chrispy duck ive had thankyou
sam . 2024-09-26
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Always hot food, always delivered earlier than expected
Teri Richards . 2024-09-21
MORE AT Google
Usually very good but this night was a shambles
Lee . 2024-09-20
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Still waiting on food after 2 hours, was told I cannot cancel my order as it’s been made but they are waiting to a driver?
Jodie . 2024-09-14
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Awesome service and we never go anywhere else for our Chinese. Very polite
Charlotte . 2024-09-12
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Always hot, delicious and quick. our favourite place to order a takeaway
Samantha . 2024-09-10
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Food is always nice and hot tasty as always
Chris . 2024-09-09
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Food was delivered nice & hot arrived early, will order again
Nick . 2024-09-09
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Great food as always , our favourite.
Michelle . 2024-09-09
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Very good food, exactly as we ordered. We would definitely order from here again.
Dr . 2024-09-07
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Food was all amazing apart from the crispy chicken and duck. Delivery was a bit late but it was rush Saturday night! This has been my only off order in about 15 orders so not to worry about :)
Jamie . 2024-09-07
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The food was delicious and hot. we will be ordering again
Alicia . 2024-09-04
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Chicken in every dish was sooo chewy
mrs . 2024-09-03
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Delivery man was very polite, thank you.
Flo . 2024-09-02
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Can’t fault anything food is always tasty and hot
Chris . 2024-08-31
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The salt and chilli chips arent as good as before...not enough flavour this time 😕
Anita . 2024-08-29
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the food was first class as was the delivery excellent service would recommend
Stephen . 2024-08-25
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This maybe my new favourite Chinese , it was so lovely, husband wasn’t a fan of all the veg in the curry but I loved it !
Cally . 2024-08-24
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Ordered at 7pm, said ASAP. They said between 8:20-8:35pm. It arrived at 9pm. So late from when was promised. Some of the food was not very warm. Normally good service, but not this evening. But will use again, as long as is was a one off.
Gary . 2024-08-24
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Duck was lovely and chopped up.
Mandi . 2024-08-24
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Delicious food, delivered piping hot. Delivery driver kindly rang us to confirm delivery address
Amy . 2024-08-20
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First class food, pipeing hot 🔥 and not too spicy
Terry . 2024-08-17
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food was hot and delicious, all as it should be. New jade garden is one of our favourite places to order from. It was just perfect
Samantha . 2024-08-09
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Delivery driver was exceptionally rude, chips were still all but frozen and spring rolls were under cooked. very disappointed and hoping its just a one off!
Anna-Leigh . 2024-08-08
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Best Chinese in Plymouth , gorgeous food and plenty of it 😋
Sarah . 2024-08-07
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Delicious food, piping hot and plenty of it! Arrived early which was perfect for us. Will definitely be ordering from here again. Thank you ☺️
Stephanie . 2024-08-04
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Wow on time and food was piping hot!! The best Chinese we’ve had. So glad we tried your restaurant for my sons birthday- delicious 😁
Kerry . 2024-07-30
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Was lovely the food. Great tasting nicely cooked and delicious. Definitely worth ordered from.
Adrian . 2024-07-28
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Lovely food , hot and very tasty ! Polite driver and was half an hour early on the delivery too. Will be ordering again
Lyn . 2024-07-26
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amazing food every time I won't go anywhere else now
Kirstie . 2024-07-24
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I am sorry to say but I ordered mushroom rice , and not anywhere did it warn me that it contains EGG an allergy ! in the wrong hands this could of been fatal. .. I don't doubt the quality and the time of delivery was impressive but unfortunately i had to waste the food as I couldn't risk eating egg. lucky I spotted it ! natashas law springs to mind... please please advertise allergen ingredients information for your dishes in future . someone could die... .
Dan . 2024-07-24
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It saying it is delivered but no food has arrived
Jordan . 2024-07-20
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Food was really nice but one dish was cold, had to heat it up.
marie . 2024-07-19
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First time ordering from here well impressed food was beautiful definitely ordering from here again
Chris . 2024-07-15
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Best Chinese 👌 Good all rounder!
Laila . 2024-07-13
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Great food but could do with a bit more on the honey chips
Terry . 2024-07-10
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Great delivery service and best chicken chowmein I have had in a long time. new chinese provider.
Kerry . 2024-07-10
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Always great food and service. Don’t go anywhere else. Recommended.
Mr . 2024-07-09
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I have ordered from New Jade Garden for 8 years and always receive fresh, hot and tasty food. Delivery is always on time and the staff are all great.
Mr . 2024-07-09
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Really great food, piping hot 🔥, and a really fast delivery time 10 out of 10
Terry . 2024-07-06
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Delivery nie and early...food is lovely as always. Honey and chili chicken perfect. Young chow fried rice.. Is the best.. And salt and chili ribs.. Yummy! Only gripe is the cost for one person orders, I wish they did a value box for one...
Karlishia . 2024-07-06
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Always good 👍 filling. Love this restaurant
Terence . 2024-06-26
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Top tier as always, thank you so much!
Heather . 2024-06-22
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Lovely meal and fast delivery. 1st time using and we will definitely be back x
Kelly . 2024-06-20
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lovely food. Arrived on time too, delivered by a friendly young fella 😊
Sue . 2024-06-19
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Ordered for delivery, very late with cold food. The woman on the phone was very unhelpful and rude. Absolutely not ordering again.
Mike Pipis . 2024-06-16
MORE AT Google
Food took over 2 hours to arrive and 40 minutes after the latest estimated time. I had to ring up to chase it. Food is nice normally but arrived luke warm. I spent a lot of money for not a great service for my visitors who had to take their food with them due to the delay waiting
Julie . 2024-06-14
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2 hours it took to arrive if you can t keep on top of your orders don't take on more😡
Nathan . 2024-06-14
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Although the delivery was late it was still hot and very tasty definitely my favourite Chinese.
Michelle . 2024-06-14
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Food took more than 2 hours to be delivered and when it did arrive the chips were cold. We have ordered from here regularly for a while now but unfortunately I think we will now go elsewhere. When I called up after 1 and a half hours was told it would be 15 minutes and then took another half an hour with no apologies.
Danielle . 2024-06-14
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Was delicious. Will definitely order again highly recommend to anyone.
Adrian . 2024-06-11
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tasty food, nice and hot too, highly recommend 🤤
natalie . 2024-06-02
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My vegan tofu and.mixed veg rice was absolutely delicious. Thank you so much.
Sarah . 2024-06-01
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thw m.best rasing dood i e gD in a long time
Kirstie . 2024-05-31
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Ordered the food at 7-14 and it finally arrived at 9
Kieran . 2024-05-27
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First time we'd tried New Jade Garden and thought that the food was excellent. Will be our go to for Chinese.
Ben . 2024-05-25
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Great food; friendly delivery. Have ordered from New Jade Garden in the past; same great quality. Not the closest but our ‘go-to’ Chinese take-away.
Martin . 2024-05-21
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My food is consistently late, but when I ring the restaurant up and ask where my food is, they say it's on it's way and I'll wait another half hour for it to arrive and when it does arrive, my food will be piping hot as if it's only just been made because I asked where it is
Nicole . 2024-05-18
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excellent food. excellent delivery
Gary . 2024-05-17
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lovely food nice and hot when delivered delivery drive very polite I would recommend New Jade Gardens to all my friends
Stephen . 2024-05-14
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Great food I mean really great food Delivered on time hot and wonderful Will defo order again
Andrew . 2024-05-06
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Delicious and prompt as always 👍
Leigh . 2024-05-03
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first time from there. Will use again. was very nice.. thank-you.
steve . 2024-04-30
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Delicious vegan tofu dish and rice. Very happy with it. Thank you.
Sarah . 2024-04-26
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The best Chinese delivery we’ve had in Plymouth. Expected delays having read some reviews; ordered early, arrived 10mins early. Popular and busy for good reason. Everything freshly prepared and delicious, perfectly spiced, seasoned, etc, and all arrived hot. Portions generous, chicken and pork tender, egg fried rice perfect, vegetables al dente. First time here so ordered a wide variety to try as much as poss; nothing disappointed. Leftovers were reheated and thoroughly enjoyed two nights later!
Ian . 2024-04-20
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just turned up as I was getting home
Sue . 2024-04-18
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Meal was really good apart from the lemon sauce for the chicken. It wasn't thick enough and just tasted like sugary water. Par from that, everything else was great 👍
Shawnie . 2024-04-14
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Tried here because our usual Chinese was closed and will definitely be using here instead in the future. Although the wait was nearly 1 and a half hours it was worth it. The driver did apologise for the long wait and the food was all hot and tasted great.
Danielle . 2024-04-13
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amazing food and service. It was only late as they were so busy which I can understand as the food is so good.
marie . 2024-04-13
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First time ordering as normal Chinese was closed. Will recommend as food quality was lovely. Also well priced.
John . 2024-04-13
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Great food just shame delivery was an hour late
Chris . 2024-04-05
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Order was marked as delivered as soon as the delivery time slot had passed and they had failed to meet their own timing. I ordered before 8pm and deliver slot was over an hour later but not met, when I called the restaurant I was told there was still 4 or 5 deliveries before me by their delivery driver who told me the manager refused to take my call and complaint as she was "too busy" and it took nearly an hour after they marked it as delivered for the food to turn up.
Kayne . 2024-04-05
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food was delivered at 20:05 requested for 20:30, which is when I was going to be home with my son from rugby training. My son's Kung Po Chicken smelt and tasted like sweet and sour chicken. the menu needs to include descriptions, every other garlic chicken dish I have had has been crispy chicken not plain chicken. overall we all found our meals quite bland and would not recommend. I will not be using this takeaway again.
David . 2024-04-04
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Gorgeous food and lovely service as always, proper delicious <3
Heather . 2024-03-26
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The crispy duck pancakes were great, unfortunately the salt and chilli chickens & egg fried rice were so salty inedible
Lisa . 2024-03-25
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Good food delivered early. Can’t ask for more really.
Kevin . 2024-03-17
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MY FOOD HAS NOT BEEN DELIVERED, had to call up and they are going to try again.
Dominic . 2024-03-16
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I always get a great meal and service with New Jade Garden. Piping hot fresh food and polite delivery service. Thank you.
Mr . 2024-02-02
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159 Opinions
Rang for order of good for 6.30 person on the phone taking orders didn’t have a clue delivery of food for 6.30pm arrived an hour early sent it away as my friends weren’t arriving until 6.30 meal then delivered again at 6.30 the meal was absolutely terrible shall not be ordering fro here again
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Family friendly but food tastes like it’s been left out for hours and lamb and duck very hard, chewy and inedible
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Worst last minute takeaway!! Was charged £6.60 for ‘beef and Chinese cabbage,’…STILL looking for the beef,…not impressed,..the most expensive cabbage I’ve ever paid for!!