New Jade Garden in Plymouth

Absolute awful food , just drove here from Whitleigh ordered crispy chilli chicken but the chicken not even edible ! Food discusting and chewy is and understatment . What a waste off £40.00 pointless trying too get money back as going off recent reviews that’s not an option !!

Do not get takeaway!! Awful service. Chicken balls soggy and chips were dry and not what we ordered!!!!!!

This is the most delicious Chinese ever. The food quality and portion sizes are really good! We order on a regular basis and sometimes there are delays with the waiting times, but it’s the same everywhere you go. Definitely worth the wait!!!

the order time was incredibly long and the delivery was half an hour late. however, in balance the food was very, very good and arrived hot. I will assume that they were very busy. But the food was delicious and I can't fault that

Food is always excellent and delicious but the restaurant website needs to be honest about realistic delivery times. Waited 2 hours 10 minutes for delivery tonight (over double what they claim before ordering)

no problem food good reasonable prices

Waiting 2hrs chips were cold chicken so hard I couldn't eat it

the driver was lovely and very apologetic for the delay. the food was lovely and hot though

The quality of the dry chow mein was fantastic and the Satay sauce was spot on! Definitely ordering from the Jade Garden again.

nearly 2 hrs to receive but was very good and hot

delicious food, 2nd time we've ordered from here and it has been simply brilliant

food is good, and I only said it was late as the just eat app said it had been delivered, but it hadn't. other than that very nice.

I adore this place ! The food is always consistently good and Iv tried a million other places all over the country but by far The BEST chicken noodle soup in the world is served here !! Thank you for feeding us so well everytime !! Xx

I ordered at 7.13pm food did not arrive until 9 20 pm. The app said delivered at 9pm so I called restaurant and I waited in the cold on my doorstep for 20 mins as had no tracker to follow. The chips were refries with very little potato in them and the special fried rice had no bbq sauce. Overall very disappointed with service and food as I've been eating from you for years and never had to complain £18 down the drain.

we put the order in 1.5 hours eraly and as always its late ,, the food is very very good

The order arrived 2 hours after I ordered it

Great food, and reliable service!

Fab food. Great delivery service

Usually perfect food but unfortunately this time i asked for no onions in both currys and got loads of onions so uneatable. just eat refused to refund so sad times

Lovely as always , never order Chinese anywhere else .

Always ordered from here.Lovely hot food ,really nice ,potions size are brilliant ,prices are reasonable and the drivers are friendly too

Pretty good food but took 1hr45mins to be delivered

I'm still waiting on refund as food was cold and other bits not cooked properly

Worth the wait on what is probably a very busy night of the year! it was the best Chinese we have eaten for a very long time. Highly recommended.

great food and as always, great service. Highly recommend restaurant

3 hrs after placing the order and they still hadn’t started cooking - don’t accept orders you can’t fulfill.

Really tasty food driver was polite and friendly

Amazing Chinese . Food is the best in Plymouth. Staff are fantastic ❤️

lovely food! will order more in future.

Not as good as usual. Nothing wrong as such just felt a bit seen off for the cost. Shame as it used to be amazing and tonight it just wasn’t

Restaurant did not follow request of added onions made the dish very dry ruined it to be honest

had to phone shop to find out uf it was in the way after was due very tasty food tho

Very good food, quick delivery. Tofu wasn’t particularly well seasoned though. Everything else was really tasty.

food was hot and very good. but delivery was bad had to call 2 time got free fortune cookies, Big deal just be honist .. we found out they where a driver short

Lovely food and arrived way earlier than expected .

Best Chinese in Plymouth 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

The food is delicious however the delivery is horrendous. A few times now it's been well over the hour expected time which is normally 45mins anyway. They mark as delivered early even though it has not. They do not reply to the message service and turn the phone link off so have to google the number. When you call they just say we are busy.

Took nearly 3 hours arrive, I rang to chase up after 2 hours and took another 50 mins after that to arrive. Which meant it was too late for my children to eat it . Having worked in a food place myself I suggest turning off your delivery platform when you can’t keep up with orders & switch it back on when your ready to take more orders as this is unacceptable & avoidable. This is the kind of thing that will put people off ordering from here again. Food was ok curry had no flavour

Delicious food, good quality and only late due to bad weather

I go there often and the 2 people who work there are always so nice :) the food is always hot and fresh. Not long wait time either would definitely recommend to visit :))))

Really tasty food driver was well polite 100% recommend

Lovely food and friendly delivery driver. What more could a customer ask for. Thanks Jade House ❤️

food was great and everyone enjoyed it.

Best chips from Chinese I have ever had

Jade Garden never disappoints me, based on the other Chinese takeouts this is always my favourite place to go!

The estimated time for delivery was 1 and half hours and it was still 45 minutes late!! Very disappointing

stunning meal, great quality, thank you.

driver was really friendly and polite, food was cold we had to warm it in the microwave, portions were good.

Lovely as always , best Chinese .

Hot and fresh and delivered in good time. I had Singapore Vermicelli as my main and it was great. The delivery guys are friendly and polite too. Thank you.

Piping hot food, delicious we always go to New Jade Garden

Terrible service. Order for delivery for 6pm check on the delivery at 6.30pm as it still hadn’t arrived to be told they’d forgotten the order and we were given no time for when we could expect the delivery to arrive. Called again over an hour later 7.30pm. Food finally arrived at 8pm 2hours late. With no apology or discount offered Very disappointing!!!!

really excellent food as always and lovely owner's, I miss them when they go on holiday 😄

The best Chinese around. Food was tasty and piping hot.

One of the best I have eaten! 😁

Ordered on just eat for delivery at 6.45pm. Order confirmed for delivery between 8 & 8.15pm . Not delivered anything and phone constantly engaged. No refund given yet from just eat. NEVER ORDERING AGAIN.

Food was almost 2 hours late , no apology no explanation , couldn't get through on phone, tried 30 times!! really disappointing as I've been using this take away for years without any incidents.

Very horrible experience as the restaurant is not answering and so is just eat. No proper way of contacting anyone to get a refund or anything. Very unhappy with the experience.

just awful. driver said take away was late preparing the food.

very poor. very angry 😠. not even delivered my order. not answering any calls

excellent service 👏 and delicious food 😃

best chrispy duck ive had thankyou

Always hot food, always delivered earlier than expected

Usually very good but this night was a shambles

Still waiting on food after 2 hours, was told I cannot cancel my order as it’s been made but they are waiting to a driver?

Awesome service and we never go anywhere else for our Chinese. Very polite

Always hot, delicious and quick. our favourite place to order a takeaway

Food was delivered nice & hot arrived early, will order again

Food is always nice and hot tasty as always

Great food as always , our favourite.

Very good food, exactly as we ordered. We would definitely order from here again.

Food was all amazing apart from the crispy chicken and duck. Delivery was a bit late but it was rush Saturday night! This has been my only off order in about 15 orders so not to worry about :)

The food was delicious and hot. we will be ordering again

Chicken in every dish was sooo chewy

Delivery man was very polite, thank you.

Can’t fault anything food is always tasty and hot

The salt and chilli chips arent as good as before...not enough flavour this time 😕

the food was first class as was the delivery excellent service would recommend

Ordered at 7pm, said ASAP. They said between 8:20-8:35pm. It arrived at 9pm. So late from when was promised. Some of the food was not very warm. Normally good service, but not this evening. But will use again, as long as is was a one off.

Duck was lovely and chopped up.

This maybe my new favourite Chinese , it was so lovely, husband wasn’t a fan of all the veg in the curry but I loved it !

Delicious food, delivered piping hot. Delivery driver kindly rang us to confirm delivery address

First class food, pipeing hot 🔥 and not too spicy

food was hot and delicious, all as it should be. New jade garden is one of our favourite places to order from. It was just perfect

Delivery driver was exceptionally rude, chips were still all but frozen and spring rolls were under cooked. very disappointed and hoping its just a one off!

Best Chinese in Plymouth , gorgeous food and plenty of it 😋

Delicious food, piping hot and plenty of it! Arrived early which was perfect for us. Will definitely be ordering from here again. Thank you ☺️

Wow on time and food was piping hot!! The best Chinese we’ve had. So glad we tried your restaurant for my sons birthday- delicious 😁

Was lovely the food. Great tasting nicely cooked and delicious. Definitely worth ordered from.

Lovely food , hot and very tasty ! Polite driver and was half an hour early on the delivery too. Will be ordering again

I am sorry to say but I ordered mushroom rice , and not anywhere did it warn me that it contains EGG an allergy ! in the wrong hands this could of been fatal. .. I don't doubt the quality and the time of delivery was impressive but unfortunately i had to waste the food as I couldn't risk eating egg. lucky I spotted it ! natashas law springs to mind... please please advertise allergen ingredients information for your dishes in future . someone could die... .

amazing food every time I won't go anywhere else now

It saying it is delivered but no food has arrived

Food was really nice but one dish was cold, had to heat it up.

First time ordering from here well impressed food was beautiful definitely ordering from here again

Best Chinese 👌 Good all rounder!

Great delivery service and best chicken chowmein I have had in a long time. new chinese provider.

Great food but could do with a bit more on the honey chips

I have ordered from New Jade Garden for 8 years and always receive fresh, hot and tasty food. Delivery is always on time and the staff are all great.

Always great food and service. Don’t go anywhere else. Recommended.