Buffet City in Plymouth

Booked for birthday meal. Lovely restaurant very friendly staff. Food was delicious, all very hot, so much choice, starters mains and desserts. Food was replenished regularly. Great to try new dishes. Paid bit more being weekend but very happy with price.

It’s getting worse. Food now cold. Labelled seaweed is sugary shredded cabbage. Ice cream machine broken as usual. No chicken soup. No bean sprouts. And I have suspicions about the duck.

An experience I wish I had avoided, poor in every way.

The food was extremely nice and the drinks were on point, service was fantastic.Thank you 😍😍😍

I can honestly say I wish I had not had this experience. Please find somewhere else to eat!!!!

Loved this place but sadly standards have slipped. I would still go back so it can't be that bad.😉

Popped in for lunch, very welcoming, good choice of starters, mains and desserts.

Been here a few times over the past few months and have always found the staff friendly, easy to book over the phone and very clean. Most recently we went with our 2 sons and this is my only negative that children's meal price is determined on a child's height. One our boys is tall for his age and so unfortunately we have to pay the adult price instead. There is always a variety of food even for fussy eaters that prefer to only eat chips, onion rings, sausages or cheese balls ect. For those wanting a variety there is pancakes, duck, noodles, rice, many chicken dishes, soups and more. Dessert also has a variety of dishes too. If you struggle with mobility the toilets are down a couple flights of stairs and I am unaware of one on the restaurant floor Overall there is something for everyone

Absolutely disgusting ! Food ! only chicken for the meat section no beef or pork waiting around for 5 minutes to put out new food this restaurant was very good in the past ! The Selection of food is very low ,,, not much variety at all !!! Save your money don’t go there!!

Looks like the place needs a spruce up, the cables carlesberg lager was horrible, several of our family left it, half drunken, the food seemed poor quality and not hot. I won't be going back, it's fairly cheap I spose, but also had to pay parking near by, so better options.

A well priced all you can eat Chinese buffet the staff a brilliant.the food is a wide variety of delicious dishes.

Poor. Food cold. Chicken hard. No taste. Do not waste your money here it's disgusting

My family and I have been going here for many years now. The staff are very friendly and welcoming, giving special attention to my youngest daughter, giving her lollies and a gift when we left. The selection of food on offer is always great and cooked to good standard. There is definitely something to cater for most peoples pallets. We enjoyed our first visit that much on this trip we decided to go back again on the last day of our holiday.

Haven’t been to buffet city for a few years .Went yesterday ,what a difference.Really lovely.decorated smart ,&very clean.Food was nice ,all laid out nice .Such a difference compared to the last time we went .Will certainly will be doing back .

Fantastic food plenty to choose from the fried fish was really tasty service was fantastic defo will go again

My mum was in an electric wheelchair and they got her through the back entrance with no problem. My stepdad has a false leg and it was playing up causing some pain in his stump. They went and got him some water and made sure he was comfortable. My little boy has food aversion and does eat Chinese food. He sat there with his own lunch which they were happy to let him do unlike the Exeter one when it was there. They made us feel very uncomfortable with my son not eating and watched his every more to make sure he didn't touch there food. Level of service was amazing. Very friendly staff who couldn't do enough for you. Food was outstanding especially the sweet chilli fish 😋 I'd highly recommend this place. We got there opening time and got in easy but by 1pm it started to fill quickly so suggest maybe booking a table.

We went for lunch. The staff was amazing. I am disabled in a wheelchair. They could not have been kinder or more helpful. The food was hot tasty and a good selection to eat Ty so much.

HORRIBLE PEOPLE! Rocked up yesterday for dinner, their was 6 of us in our family 4 paying adults a 2 year old and a 8 month old baby we was told we would have to pay full kids price for my 8 month old baby when we refused as we know she wouldnt eat we was told thats fine but if we check the cctv and see her eating ANYTHING EVEN (ABIT OF JELLY) “boss man” will come and deduct money out of their wages for her eating (SCARE TACTIC INTO US PAYING FOR FULL PRICE) So in the end they offered us to pay £3 instead which we agreed to for her to eat a-bit of jelly! We was handed a slip with what we had to pay for my partner and i had a pushchair and the 2 young ones to carry to the table myself never got halfway from the front door to the table before i was told 3 times i must pay now (HANDS FULL OF CHANGING BAGS & PUSHING A PRAM ALSO) why so needy i don’t know…? The whole entire time we was eating we was watched like hawks everything we was saying and doing! Towards the end my 2 yr old daughter got really excited because of there deserts so as most 2 yr olds do she ran to the desert counter and was holding onto the side to try and look and some chef lady come out the kitchen and told her off for peering at the deserts! Disqusting behaviour! Food was average at best! They charge for waste left on plates (LUCKILY WE NEVER HAD WASTE) Yet there is dishes up there which havent even been touched so im assuming charging customers is a way to not loose money on the dishes they have over cooked and put out which NO ONE is touching! Will not be returning thats for sure Rather of gone to McDonalds and spent £100 😃👍

I recently checked out Buffet City, and I have to say, it was a fantastic experience. This place has a lot going for it. First off, the food is amazing. It’s got that real, authentic Chinese taste that’s hard to find. From the dumplings to the stir-fries, everything was spot on. The best part? It won't break the bank. The prices are super reasonable, especially considering how good the food is. Great value for your money. The staff here are wonderful. They’re really friendly and make you feel right at home. Their warm service made the whole dining experience even better. The manager is especially helpful, always attentive and quick to respond to customers’ needs, ensuring everyone has a great time. And I can't forget to mention the beautiful lady at the bar who adds a special touch to the place. The restaurant is nicely decorated, creating a cozy and inviting atmosphere. Whether you're planning a date night, a family dinner, or a party with friends, [Restaurant Name] is perfect. There’s plenty of space, and the setup works well for any group size or occasion. All in all, Buffet City offers a great dining experience with delicious food, fair prices, friendly service, and a charming vibe. It’s a great spot for any occasion, whether you’re just grabbing a meal or celebrating something special.

I recently dined at Buffet City, and it was outstanding! The service was warm and welcoming from the start. The buffet offered a fantastic variety, with every dish full of flavor. For anyone looking for diverse food options and excellent service, here is the place to go.

Was told on arrival card machine wasn't working an could only pay cash. When I said I'm using my phone so we will have to eat elsewhere, all of a sudden the card machine is working! Next customer after us was told to go get cash out. Something seriously dodgy going on regarding tax issues!! Dodgy people

What a wonderful place to visit if your feeling hungry or just meeting up with family and friends. Thank you Buffet city for your lovely ,incredible food and also amazing staff 👍👌

Lamp steak is my favorite！Its awesome！Too delicious！The ice cream is also very amazing! I think it's better than the one by the seaside!

It was quite expensive for just one person but it was definitely worth it. Tons of delicious food and deserts. Totally recommend!!

Went in at 4:05 and got told we have to pay dinner prices as they’ve already put their dinner menu out. On the menu it states before 4:30 is £10.95 on Saturdays and dinner doesn’t start till 5. The man was rude telling us if we paid lunch prices then we would only have 25 minutes to eat, which is incorrect and not true according to their menu we would’ve had 55 minutes. We paid dinner prices anyway after he refused to believe that their menu is incorrect and false advertising and the food was shocking. Chicken balls tasted like they were soaked in dish clothes and not all the food was even out the whole time we were there anyway. Some of the food was soggy as well which seemed like they actually hadn’t swapped over the dinner food yet and still made us pay more for an awful meal. Wouldn’t recommend.

Buffet city,all you can eat,all food well presented, 😋 really tasty

Staff is always very welcoming and give excellent customer service. Also, food is always great, so Many choices! We are regular customers since we moved to Plymouth 🥗

Very bad food. Worst in Plymouth. Even the drinks tasted funny. The staff were not friendly and were rude throughout the meal. Would not recommend at all.

Up there with some of the worst food I've ever had 👏 unbelievable. Staff couldn't be any nicer too, was as if we were about to run out the door and not pay, even though you pay on arrival 🤔 would highly recommend to my enemies.

The food was OK, but the selection was not good. Staff don't like being told food is old or stale. Stood my ground asking for fresh food and they eventually sorted. You must pay before you eat which is weird

Chips were raw, chicken was dry and overcooked. Beef was like eating tongue. Gone down hill soooo much. Will never go there again

As a tourist in Plymouth, I didn’t really have a very good experience. We went in with a 10 months old baby and we were told that if our baby touches our food we will be charged £8.95 extra. I found it rude and odd because our baby is not really having too much food during the day, but sometimes, just to make her feel included I would give her something from my plate, very small, and careful with sugar and salt. It is quite unusual to charge a baby like you would charge a 6-8 yo, don’t you think? Good variety of food, some of them overcooked, like prawn toast and noodles. The price is okay for what they offer. But the manager/owner who waited for us could learn to be reasonable and stop having heart attacks for a baby chewing something from their food “without paying”. I would recommend other restaurants if you are visiting Plymouth.

Me and my family come here all the time and we absolutely love it! Very reasonably priced and the food is soooo good! Stones throw from the cinema complex so perfect of you wanna eat before/after a movie!

One of the best buffets I have been to not a large selection but everything was cooked perfectly

Lovely food and friendly staff.

Was nice not as much choice as I remember and quite expensive now but nice

Good food but It was unfortunately cold

1st time going here. Some dishes wasnt to personal preference for example curry sauce was a bit on the runny side on the other hand the rices and lemon chicken was brilliant. Good variety of foods and deserts aswell. Staff appeared friendly few didnt speak much. As it wae 1st time we had been we was offered to look at food 1st which was a nice touch.

Atmosphere is relaxing, staff are attentive, food is amazing and the place is clean, tidy and spacious, will definitely be coming back here again soon.

We, as a family, love going to buffet city for our birthdays. It's relaxing, great food, excellent service. 1 moan... Price increase! Easy to get to, parking all around but not free. Child friendly, alcohol available. Lots & lots of delicious Chinese food. Highly recommend.

Paid buffet city a visit yesterday with a friend after seeing and hearing good reviews, not eaten here for years after not hearing great things in the past but was very pleased! Staff were very pleasent and food was great, plenty to choose from with desserts aswell. Great value for money and perfect for a lunch visit in town on the weekend. Will visit again soon!

A nice meal, reasonable selection of dishes. Serves Jack Rabbit wines too ... well done! The building is a bit jaded, but if you're after a good few portions of some Chinese favourites, you can't go wrong!

Told us if we ate too much he'd charge us another £5 per plate!!!! What a cheek. How rude. The adults were eating theirs and with a 3 and 7 year old they only had one main plate and one dessert plate the whole time we were there!!!

Convenient if you're going to a show or the cinema.

The menu was rich and it was worth the price. Will be back again.

Being a Friday we thought we would have to book but lady on phone said just walk in . Wow what a great place. Friendly staff , excellent food and a good price, lovely atmosphere. When we visit Plymouth again we will definitely go for a meal there .

Absolutely amazing, went with family and friends. They absolutely loved it as much as I did. I’ve been going since a child

A great place and excellent customer service. A top choice and unforgettable dining experience

This is the best the food is just soooo good

I had not been for a few years, so I was very surprised at the quality of food offered. The staff were brilliant and could not do enough to help. The food was let down by an attempt to do it as cheap S possible. The sauces were nothing more than coloured water. Not thick or sauce like at all, tasteless coloured water. The soup was almost the same not quite as bad but obviously watered-down. The seafood was obviously good quality but let seriously down if it was in a ,"sauce". I like Lamb, but even I wasn't going to try what they had out as spicy lamb. It looked horrid. The batter on anything was soggy, due to being under the metal lidded warmers. The ice cream machine was either not working or set at a to low level, because you just got the liquid runny cream. I certainly will not be going again.

Always excellent quality and service

Really great place to meet up with friends

The food was sooooo greasy and left my boyfriend up all night sick. The staff were not very welcoming and there were hardly any people in there which is understandable due to the quality of food. Not much choice in food either. The only good thing was the whippy machine. Would not recommend unless you want to be up all night with a bad stomach.

The stuff friendly enough but the food was terrible seriously bad I ate out of guilt as I didn’t want my friends to feel upset I did not eat a lot tho yes I got a few times n visited the buffet but had little food in my plate .That was my first and last time there

The food is good, probably the best Chinese I have had in plymouth although a little pricy with buffet at £15.95 (I believe) not terrible though, but beer was the worst beer I’ve had in my life don’t think the lines have ever been cleaned and some of staff a little unfriendly although one of the guys who was at the door was very friendly everyone else looked abit miserable. 3.2

Food is decent for the price charged. But over the years, the variety has dropped and almost all food is very oily. Hot drinking water was not available when requested. Staff were supportive.

A great place to mingle with friends and family for hours, while nibbling on delicious food. Recommended to all.

I always find the staff very helpful and polite. The food is pretty good for a buffet, the veg is particularly fresh and tasty. Overall the decor and general atmosphere are a bit lacking. Worst of all is the hike to the toilet which is some distance away from the main restaurant, in an underground labyrinth of stairs, though there is a disabled toilet in the main area.

Such a lovely place, do not feel rushed at all, everyone is very friendly and the service is fast, they are quick to clear your plates and serve you Love it there

Greedy people... A family of 5 with 2 toddlers was told they had to pay for five people when it was obvious the two little ones would not eat anything. The manager didnt even bother talking to them and just scribbled something on a piece of paper and passed it along. What a shame. Food is very average. We wont come back.

worth a visit, been twice. good value.

great food,service but can be crowded,

Fantastic place, very relaxed atmosphere.

Food was really bad nothing like the exter one is so much better food they have in Plymouth one does not taste like Chinese

Busy,good tasty food,priced reasonably

, we will not go back was dreadfull you pay before you sit at a table the staff not friendly food was not great. everything not hot even though dishes were replenished worst Chinese buffet we have been too but seems the only one in plymouth town center

Very good food, only £10 eat as much as you like. Nice staff too

Nice Chinese buffet restaurant with a large selection of starters, mains and desserts. Good tasting food and excellent service from staff. Really enjoyed the ambience of the place. Reasonable price for an all you can eat buffet. Situated close to Royal Parade bus stops. Price rises to £15.95 per person on a Sunday. So for the two of us with a large Pepsi Max each and a buffet meal it came to about £37.

Tasty food, fast, friendly service. Good value for money

Food excellent and the staff was polite and attentive

I loved it there, the food is amazing. Pay before you sit down & then just help yourself. It's such good value. I will definitely be going there again.

Used to go here regularly a few years ago and was always satisfied with food and staff etc. Unfortunately, the wheels have come off. £15.99 for adults, half price for kids, for a basic buffet. Staff were unfriendly. They charge you before the meal. Probably so you don't do a runner. As I said, food is basic. Rice, noodles, steamed vegetables, sweet and sour, curry, etc. The normal prawn toast and nuggets. Definitely not worth the £16. However the food is edible and it's cheaper during weekdays. Won't be going back, unless they improve.

Booked for my grandchildren birthday. Has gone down hill badly since our last visit. 😢

Just had a fantastic meal with great service worth every penny.

Been 2 Saturday afternoons this month with my children. Both times foods been good and staff friendly and polite. 2nd time the guy gave my eldest son 10% discount even though he was taller than 4ft 6. Its sensible price foods all hot and cooked well can't go wrong

Last went here just before COVID, so a bit cautious having read some of the recent negative reviews - but my daughter wanted to go, so we did! Went for tea (or dinner, depending on where you’re from!), arriving at approx 6pm. Restaurant was busy and had a good atmosphere. Plenty of space around tables and going to/from the buffet area. Yes, the selection is fairly limited but it’s a Chinese buffet not a world buffet, so you’d expect that. The trays were kept topped up and the food was a nice temperature. We both went up 5 times and tried most dishes on offer. We enjoyed everything we had apart from 2 things - the sweet and sour chicken had a weird taste and the filling in the chocolate eclair was weird too. The rest was really nice. The price is value for money and we would go back.

Been a while since we last went but the food is amazing, full of flavour, Took family members this time & they loved too. Staff are very nice & friendly. Will use it more. 100% really good place to go for chinese food.

Food gone down hill drastically. Tasted like it was reheated and a Chinese that does not have a chicken chow mein.

It is what it is. Decent food, Well done.

Let's be honest the food although in abundance was rank, dry, over-cooked, too salty and over flavoured with monosodium-glutamate designed to make you buy more drinks. The proud owner strutted about with his chest pumped out, wearing a baseball cap and sporting a rather egotistical ponytail. The clientele saw several families and people with no respect or manners for other diners. A restaurant no matter how bad the food is a place considered a calm place to dine at ones leisure. Some clients were very loud, bullying others over their kids ransacking the food and very unhygienic (these were regularcustomers). Avoid at all costs because we warned you!

Food was standard not much choice thow , and the food survery is a little cramed needs to be more spaced out , staff was friendly

The worst food we have ever eaten. Everything was overcooked, cheap food and most things inedible. I feel we wasted a lot of money for us to eat a minimal amount. Choice of food is very limited but I guess they can carry on getting away with it as it is the only one left in Plymouth. Things need to change.

This place is awful! Please don't waste your money here. £72 for 4 people with very cheap cuts of meat, fat (not duck), bones in the satay chicken. The food is quite hot but most of it is over cooked the chicken balls cannot even be cut let alone chew. It is still busy in there but I don't know how?.... wait there is nothing else like this in plymouth so that's why they can get away with it. Things need to change! No chocolate fountain and you can just about get ice cream using the scoop sitting in the dirty water 🤮

Loved it. Eat too much. Food delicious. Friendly staff. Value for money.

This is amazing the food was plentiful although looks like small area for food, definately recommend to all, everything cooked to perfection clean tidy staff extremely accomodating

Hot.food frequently refilled and areas cleaned staff quick to clean away used plates unfortunately limited vegetarian option maybe a vegetable curry could be added. Will visit again

Cheerful and reasonabley cheap, good selection of Asian food. Completely unlimited, just collect a plate and fill it up! All hot and good quality food 👍🏻

I have visited buffet city 2 since lockdown the food is still excellent staff very friendly prices are still good 😀😁😁😄😁

Food and service how it should be

Food was quality and service was brilliant! Would highly recommend 👌 this place does not deserve its 1 star reviews imo

Came for 1st time today with family. It was my birthday so the staff done the music and cake even when my family didn't ask which was nice. They also gave me something which means good luck. Staff were amazing, friendly with all smiles, which made the experience lovely. Food is nice the only downfall was I wish they had abit more choice but we all did still enjoy.

If i could give buffet city 0 stars, i would although sadly i have to give them 1 star. The food tastes uncooked ESCPECIALLY the duck. The duck? Oh yes the duck, almost tastes like a rat put into a grinder and mixed with tuna, put into a sink to be washed and served with bones, funnily enough I almost choked on one. As you can see everyone and yet i mean everyone gave this place 1 star. Pork was like a grandpas foot coaded with cement . Lemon chicken had no lemon taste to it. Seaweed was the next version of rocks. Chow mein was normal noodles infact almost supernoodles mixed with a strange type of soy sauce. Thai pork was ok but got stuck in my teeth. Luckily the coke and crackers were ok but the jelly was so similar to the seaweed you can consider them "twins", hard yet again. I'll shorten it for you. I'd rather eat a horse hoove then ever eat there again, even if offered for free. In my opinion thats how illness started. Moving on there wasnt really any service as its a buffet but got told that had to pay extra as we had to much even though you take as much, i mainly did as the plates are smaller than a toddlers toe. When we had to pay, the person who collected the plates and tried to scam us as we had the "dinner" portion and had to pay more. Word of advice, read reviews first before entering a type of all you can eat. I love asian food but this just isnt it. Lastly thought i got food poisining and sent home with a poorly stomach.

Average at best. Food quality not really great. You have to pay straight away Staff were friendly though.

It always tastes good, because it's close to where I live, I come here often, the prices are fair, and the food is good. I hope everyone will try it.

On a trip to Plymouth we dropped in around 7.30 pm the restaurant was busy for a Monday night but we were soon welcomed and shown to our table.The food was hot and there was a wide selection which was been topped up on a regular basis. The staff were attentive too All in all an excellent buffet.And yes the toilets were two stairs down but they are spotless and well stocked .

Not as cheap and cheerful as it used to be. The food is extremely greasy as it is virtually all fried food. The hot and sour soup tasted of vinegar and like the sauces and corn soup, mainly water. The lemon chicken did not have any lemon flavour, the chilli chicken was extremely over cooked. The Fish was dry, all the sauces, sweet and sour, satay, curry, were all very very watery, no substance at all. The desserts were not good at all, the "cheesecake" style thing was crushed bland biscuits at the but with custard and squirty cream. The pink and yellow "shots" were very crystalline and tasteless.

Took the family here. The children love to select their own food. The prices are higher than before, but then, so are all prices currently. It wasn't busy when we were there. This meant I was comfortable not supervising the children. They ate well and really enjoyed the puddings. I think a little more variety of foods would improve the menu, but overall they get 5 stars because it was clean and the food was kept topped up. Plenty of space and my children were the noisier ones!

Lovely tasty food, fresh and hot. All the staff were very friendly and tables were cleared quickly. Will definitely go back

Bellow mediocre, overpriced on Saturdays

I was disappointed at the lack of choice but even more disappointed at the lack of taste. The food was not delicious and for the price you pay just not worth the money. If that wasn’t disappointing enough I then spent the rest of my night with stomach cramps and then eventually diarrhoea. Totally wiped out today and weekend ruined.