Based on 88 opinions finded in 2 websites
Based on 88 opinions finded in 2 websites
Nº 218 in 273 in Mansfield
Opinions
The food was good when we finally got it. Over 2 hrs from ordering is not good. I wont be ordering from here agaim for this reason.
Janine . 2024-09-21
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clearly forgot my order and made it only when I requested an update. wouldn't be a problem if they were honest about it but claiming it is just a delay is insulting. food was good though
Dan . 2024-09-21
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Great food, always deliver and in good time usually as well
Alan Smith . 2024-09-18
MORE AT Google
The food was swimming in gravy both meals.The meat was not good and the mushrooms were old and wrinkly. I did not enjoy it at all.
Janet . 2024-09-04
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The food was disgusting, it had no flavour, the dishes with sauce were like water and the duck well I might as well have been eating overdone pizza crust! Don’t order from here if you actually want decent food!!!
Joshua . 2024-08-06
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Amazing food tasted absolutely amazing. Great speedy services. Delivery driver very nice and polite. Keep up the good work 👌👌
Ryan . 2024-06-22
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never received my order. they wouldn't do anything, will never use again
Chloe . 2024-04-26
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Amazing food, definitely my new go to for Chinese food
Sophie . 2024-03-28
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Food lovely as usual but 30 minutes late although we were gold our food was put for delivery
Alan . 2024-03-16
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6.22pm I ordered my food and now its 9pm and still not shown up!!! absolutely ridiculous and won't be ordering from here again!!!!!
Charlie . 2024-02-24
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Spent £67 tonight for the whole family menu states orders over £50 u get additional extras. to start with food was delivered up the street to the neighbour so had to fetch it all items that was supposed to come as extra was missing called the restaurant asked where they was they said they don't do it anymore the menu is 2 years old if you advertise something you should honour it spoke to 2 women on the phone both very rude and unhelpful saying there not going to do anything about it.
jacky . 2024-02-14
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Thank you, once again flawless food.
Frank . 2024-02-10
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This is not the first time we've had issues with this place. Not only was it late as usual after ringing up asking where it is (was told its just left) and still took ages to arrive, but this time most of the cold was barely warm, the crackers we received were chewy and soft and the overall experience was not good at all. Will not returning unfortunately
katherine . 2024-01-31
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Spend £60, didn’t receive the side bits and sauce for the duck pancakes and receive the free items stated, when I called they said they didn’t do the free bits for just eat customers (even though it says differently in app) not very good customer service when I went in to collect missing items, when I asked to speak to manger they said she was too busy and wouldn’t come out
Ashley . 2024-01-27
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Ordered at 5.30pm tonight to collect at 6pm got there at 6pm don’t get my order till 6.25. I ordered chow mein chop Suey mixed meat only got chicken. I always order from here and never had a problem food is always great ☺️ just think more ace less pace sometimes
Ann . 2024-01-25
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never had a bad meal from these guys
Lisa . 2024-01-24
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Always order from here,always happy with the food....until tonight. Found a big sharp piece of plastic in one of the dishes after already eating half of it. Rang the takeaway to let them know, and all they said was bring it back and we will give you another one. The dish was already half eaten on the plate with the rest of the food, so no use to us really. I was more concerned about anyone else choking if they had the same dish. No apology, they wasn't interested. Very very disappointed!
Amy Jackson . 2024-01-19
MORE AT Google
Missed my kids chips and simply offered a refund. Food below usual standard and containers half full. Not impressed. Been using this restaurant for 20+ years, worst experience by far. Will be avoiding them for a while after tonight.
Alan . 2023-12-31
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Best chinese in mansfield, salt and pepper options are amazing, the only down side to this place is the prawn crackers but everything else can't be beaten
andrew k . 2023-12-27
MORE AT Google
Food was ok, we spent over £80 for a treat for my mum's birthday, took forever to come, was missing salt and pepper chips and no freebies like stated on their menu. Kinda disappointed.
Rebecca . 2023-12-21
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Long delivery time Also late on top of this Salt and chilli chips were simply portions of ordinary chips Very disappointed
Abbie . 2023-12-09
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Disgusting. Used this Chinese for 25 years. This time was smaller portions. Half full tubs of curry. Barely any chips in sausage meals and they were double fried and reheated dry as anything. The spring rolls were frozen in the middle. The chicken balls were tiny and not cooked. We called to explain it wasn't correct to be met with a rude woman who said " our food is good if you don't like it dont eat it" then she hung up on us and wouldn't answer the phone again. Won't be using them again. DON'T WASTE YOUR MONEY!!!!
Anna . 2023-12-03
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Definitely not worth the money
Georgia . 2023-11-26
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One of the best Chinese we order!!! The salt and chilli box is amazing, and have no complaints at all!!!! Delivery is either on time or most likely early, amazing food that’s always hot when delivered and honestly never had any problems❤️
Georgia . 2023-11-07
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I ordered seafood rice I couldn’t eat it has it had pineapple in it which iam allergic to
Michelle . 2023-11-06
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Order late and cold when arrived. Prawn crackers and prawn toast were soggy. Delivery driver was polite
Helen . 2023-11-02
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Chicken balls still pink in the center. This is unacceptable! How ever good previous orders were.
Clive . 2023-11-01
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Had to chase the order, shouldn't have bothered, a bit overcooked. This is usually a v good place for food just not today
Kevin . 2023-10-03
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Food piping hot and fresh, absolutely delicious
Ash . 2023-10-01
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This has always been our go to Chinese restaurant but today that all ends, the meal we had was horrendous, the chicken dishes tasted like washing up liquid! Worst thing we’ve ever experienced! There was definitely something wrong with the chicken! Will never use this restaurant again, totally disappointed.
Gillian . 2023-09-28
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Ordered from wrong shop. Items were okay.
Trev . 2023-09-22
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Food was disgusting will not order again!
Paulette . 2023-09-10
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Should’ve looked at the reviews before ordering. Took 1 and a half hours since ordering to arrive and that’s only because I rang up and THEN suddenly my food was ready to go. And I’m a simple person when it comes to food I never have complained about taste in my life but this was honestly so bland I can’t even express how bad it is. I really can’t. Will not be returning. I respect the food was warm when it arrived and the spring rolls were OK but the food itself was a huge disappointment
꧁Doctor Who Universe꧂ . 2023-09-02
MORE AT Google
Took an hour and a half to get here and that was only because I had to ring up that they suddenly had someone to bring the food. I’m not really much of a critique when it comes to the taste of food I’m pretty simple when it comes to food but this really was bland.
Rebecca . 2023-09-02
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It says on the menu free prawn crackers over £15 we never received any which was disappointing coz had we known we wouldn’t get any we would of ordered some
Laura . 2023-09-01
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Nice hot food, everything as asked. All good , recommend
Kevin . 2023-08-27
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Excellent the best Chinese I’ve had in a very long time well done.
Alan . 2023-08-15
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1hour and 45 minutes from ordering to the food being delivered. Prawn toast - soggy. Crackers - soggy. Chicken balls - genuinely mistaken for beef; brown/grey coloured chewy meat. Other than that the rice was alright.
richard . 2023-08-12
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Ordered from here tonight received 2 dishes of the meal that was overcooked and was burnt. When we contacted the restaurant the crispy beef that we ordered was burnt we was informed we sould of ordered something else if we didnt like it that way ect salt and pepper beef as though we didnt know what we had ordered. The chow mein noodles where also over cooked and told thats how they should be. The lady on the phone was extremely rude towards me and dismissive towards my concerns she refused to replace the dishes and said it was my fault for ordering the wrong ones i have ordered from many Chinese restaurants and never a problem or such a rude response will never order from here again.
Jessica Rowe . 2023-07-27
MORE AT Google
amazing food enjoyed it so much, very affordable overall amazing experience.
Sinda . 2023-07-23
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Very good chinese take away🥰 >chicken mushroom✨️✨️✨️ >chicken lemon✨️✨️✨️ >chicken balls >RIBS IN HONEY✨️✨️✨️✨️✨️ >Soft noddles >egg rice >spring Rolls TRY THIS ⬆️⬆️⬆️
Adrianna Adamczyk . 2023-07-05
MORE AT Google
Chips were tough , probably re- heated. Ate lots of times before from here and usually beautiful.
Leasa . 2023-06-25
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Fantastic food quality all the time
Jonathan . 2023-05-02
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I waited two hours for the order to arrive and it didn't arrive, the worst restaurant
Alina . 2023-04-29
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Longer wait for delivery tonight, but as always worth waiting for! Very polite delivery driver!
Christine Corcoran . 2023-04-29
MORE AT Google
The steaks were tough, both steak meals was missing chips. Tried to phone as soon as we got the order but its been engaged for the last 40 mins. Definitely not impressed
Richard . 2023-04-29
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Very very greasy, the pancake rolls were oozing with fat or oil. I really didn’t mind it being late as I was informed about it.
Jacqui . 2023-03-26
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The best review is always..... There's none left. Happy and full.
mark . 2023-03-23
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Fresh and tasty, super speedy, nice and friendly, been my go too for a while now.
Nicola Austen . 2023-03-19
MORE AT Google
Absolutely the worst Chinese I've ever had; chow mein had weird random ingredients, was watery and the chicken tasted like fake meat with a hint of washing up liquid thrown in for good measure. Do NOT order from here!
84k . 2023-03-11
MORE AT Google
Excellent little Chinese takeaway and within only a few minutes of us. We have Chinese takeaways much closer, but this is well worth the extra travel. Highly recommended. A+
Andy Ward . 2023-03-06
MORE AT Google
Quality food again hot and very tasty
Jon . 2023-03-04
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Half hour after eating it I threw it all up, should of known really as the rice tasted reheated, disappointed as this was a treat after dieting all week
Glyn . 2023-03-03
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The food arrived early and it was hot, but had very little flavour will not be ordering again
Sarah . 2023-02-26
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Bland flavors and £5 delivery fee not worth it
siobhan . 2023-02-18
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Quite late, despite ordering online an hour earlier. Curry sauce sent instead of sweet and sour sauce which did not compliment the chicken chow mein. The duck was 10% meat, the rest skin and fat , A shame as the first order placed with New Garden was lovely.
Linda . 2023-01-21
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Food was terrible Crispy beef was burnt tasted awful and chips just tasted like oil , but delivered on time Rice nice
Scott . 2023-01-20
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Lovely food, quick delivery and reasonably priced. Five stars ✅
Sarah . 2023-01-04
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Best chinese in mansfield! Order from.here every time now
Andrew . 2022-12-09
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Disgusting. Ordered from here as got it mixed up with our usual chinese (thanks google) the food was delivered in 20 mins which is funny to say the place is a 10+ min drive away .. food was dry, and obviously reheated from the night before. Even my 11 year old chucked hers in the bin and said its too dry.. can't wait for us all to be ill tomorrow 🙄
kayleighjw . 2022-11-17
MORE AT Google
Chips and chicken balls was cold
Liam . 2022-11-14
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We love the food from New Garden not greasy cooked very well
Lesja . 2022-11-13
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Don't use these, just waited 2 hours fir the delivery, ruined how movie night, kids was hungry, called twice to chase the food, telled both times it was on the way, chased again and told them two hours is way to long to be waiting for food, she told me on the phone it is what it is, if I don't want the food send it way, then put the phone down, so rude and unpolite
Shaun Matthews . 2022-11-12
MORE AT Google
Hi, food really nice, attitude of staff / owner absolutely appalling, ordered for 18:30, received a message from JustEat saying order had been delayed until 18:50, called the restaurant and was told to fetch the order instead of delivery, arrived at the restaurant greeted my an unpleasant owner, very rude and no remorse. Spent just under £100 and half the dishes were missing, I asked for a refund and was told to contact JustEat.
Lucy . 2022-11-11
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Do not take card payment when u walk in an order plus stunk of drug substance
Glenn Harrison . 2022-11-06
MORE AT Google
Good food and reasonably priced.
mark . 2022-11-02
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Despite being late, food was piping hot and tasty. Nice.
Anna . 2022-10-26
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First time trying here and definitely will not be the last!! Asked for curry to be extra spicy and was which normally doesn't happen from a Chinese. All other food was superb. Best around here for me personally 👏
Craig . 2022-10-23
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Food tasted old like really bad after taste and the seaweed was gammy,it wasnt pleasant il not be ordering again.
steve . 2022-10-19
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Food always on time and hot very good standard's my top Chinese
Jon . 2022-10-12
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First time using New Garden. Very tasty food and good portion sizes. Will use again!
Michael . 2022-10-11
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Pleasant delivery driver, food arrived hot and was tasty. Thank you for the complimentary prawn crackers. Will order again, especially liked the barbecue sauce, which wasn't a "gloopy" consistency sometimes served in a takeaway.
Linda . 2022-10-07
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Shocking came 30 mins late couldn’t even bite the shredded chicken it was rock hard ribs was dry will not be ordering again absolute rip off
Tom . 2022-09-28
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Good always good bit late on delivery but I'll forgive them
Jon . 2022-09-15
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Unfortunately, it was so very bland. Very bland. Not only that, the noodles tasted how a cheap fry-up cafe smells. They were horrific. I have struggled to find a decent Chinese in Mansfield and yet again, this is not the one. Please don't waste your money with New Garden. I reiterate, this was awful, choose another mediocre Mansfield Chinese.
Louise . 2022-09-10
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Ordered on Bank Holiday weekend food came early and was really good definitely be back
JOHNNY . 2022-08-28
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AVIOD AT ALL COSTS!!!! (FOOD POISONING) Ordered our food at 6pm tonight, it took 2.5hours to come, me and my mrs both started feeling sick a couple hours later, having not eaten anything else all day apart from a sandwich we made, we are now being violently sick and have diarrhoea as well as both are in agony with stomach pains! We had the crispy Shredded chicken, do not order from these no matter what!
Korey Shore . 2022-08-18
MORE AT Google
Very late delivery, dry and cold food. Tasted like yesterdays left overs warmed up. Now me and my partner are both violently sick and unwell after eating barely any! Will be contacting food hygiene this place don’t deserve to be running
Jessica Wright . 2022-08-18
MORE AT Google
Ordered food at 1800 to be told would be an hour, called 90 minutes later to be told was being cooled and ‘was the busiest day’. At 2000 called again to be told the driver had left 19 minutes ago! We live two minutes drive away! Put the phone down on me and the driver arrived 20 minutes later! Very poor either be honest with customers or lose customers!
Nicola Swinbank . 2022-06-18
MORE AT Google
Food was excellent will order again from here the food was piping hot absolutely delicious
Sharon . 2022-06-10
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The food was enjoyable. Late but nice. Prepare to use again.
Tony . 2022-06-09
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Very tasty food. Will order again.
Michael . 2022-05-21
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Arrived on time, piping hot and delicious food! Will definitely order from here again!
Ebony . 2022-05-21
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The food was awful.... the spare ribs smell like wet dog ..and taste awful.... the special chow mein.. was disgusting it was claggy and mushy and stuck together in clumps over cooked noodles most prob last night's and as for special ..no it was not..2 prawns in it 1 peice of chicken 2 bits of beef which looked odd the prawn balls well the dough inside was not cooked ... how can you think this is acceptable to send food out like this ..... your taking customers money and giving them food not fit for a pig ... terrible ....
Tracie . 2022-05-15
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Took too long from order to delivery - 1 hour 35 minutes when ordering it said 35 to 50mins - appalling service
Julian . 2022-05-07
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Perfect. Best I’ve had in a while.
Damien . 2022-04-24
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love the food..always made according to preference..and is to die for..🥰
Shweta Prakash . 2022-04-21
MORE AT Google
Was really surprised with how nice the food was. We had a really large order due to having family around and everyone from children to grandparents were happy! Delivery was an hour which was fine, just wish we’d have ordered sooner to get it sooner :)
Sophie . 2022-04-12
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Lovely food as always. Never had a bad meal.
Haydn . 2022-04-09
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Been going strong for over 40 years same people, always done very good food
Michael Karoly . 2022-03-18
MORE AT Google
Shocking customer service waited for nearly 2 hours for our food we rang twice in this time and both times we was told its out for delivery. We have ordered many times from this place and its a real shame but if I could give 0 stars I would
Alex Haywood-Marke . 2022-03-16
MORE AT Google
Waited an hour and a half for delivery. Rang the shop to be told they haven't received my order, even though I had email confirmation and payment made. When I asked about a refund, they didn't want to know, passed the phone to someone else who told me my order (that they apparently never received) was just around the corner. Approximately 10 mins later a friendly fella knocked on my door. I can't express how much I'd of preferred the refund. The food was hot, yes! It was also tasteless, dry and stale! I had ordered roast duck chow mein, which is seemingly served without duck! Egg fried rice and chips. Other than texture you couldn't tell the food apart. Absolutely vile. I will not be returning and strongly urge you to consider spending your hard earned money somewhere else.
Donna Cummings . 2022-03-11
MORE AT Google
Brilliant food great service and ready on time for pick up will definitely be going back
Sarah . 2022-03-06
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Best place I've ever had my Chinese take away friendly owners and worker , always top food hot and happy to help ,
Rach Ellis . 2022-02-26
MORE AT Google
Perfect service! They even followed the special request I added in the restaurant notes. Thank you 😁😁
Lottie . 2022-02-20
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They did say was running late apologies accepted was delish when arrived nice and hot
sue . 2022-02-05
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Better to collect. Ready on time, amazing food
Lisa . 2022-02-04
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Chips are dry and mainly burnt chicken omelette was more chicken than omelette and curry sauce was cold
Samantha . 2022-02-03
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Normally fantastic food and good service. But food was over an hour late and some items were cold. Maybe collect next time I order as love it when collected
Shantay . 2022-01-21
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Beautiful food but 1 hour 45 delivery is too long
Lisa . 2022-01-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Food was stone cold, took well over an hour, ice creams were melted and there was a missing drink
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Such an unusual place. Really nice inside, but with the greatest of respect none of the staff seem to be able to speak English particularly well. Buying a cup of team seems like an ordeal every time, you never know if it going to come with milk, but hot or lukewarm, come in a mug or a paper cup. It's a really nice building inside, but it's a bit of a shambles service wise.
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