KFC Mansfield - Nottingham Road in Mansfield

Order missing items and the food was entirely cold. Absolutely rubbish experience and will NEVER be repeated

the food had no taste to it at all some of it was cold and couldn't eat it so had to give it to the dogs the gravey was so watery and horrible

Ordered the food gave a 20 minute delivery time turned out to be well over an hour food was like it had been sat in the bag waiting for the driver very disappointing, especially for the price

Got no fries with one of the meals

Food said it had been delivered yet it hasn’t. No response and £70 down!

food was ok tonight, but got the wrong drink

son really enjoyed his food, got here fast and rasted incredible

5 times delivery time changed food cold and fries missing

Second time been here now. Slow service and dirty tables both times and don’t even try to pay with cash

Hot wings were missing and fries were soggy

Only received half my order and that was incorrect

the chicken was fine the fries were cold

courier was courteous and very polite

order stuck at preparing order and driver at restaurant for an hour. Food finally delivered cold.

Part of order was missing and some was open and spilled inside the bag

To say more order was meant to be 15-30 minutes on the app. The delivery said 40 minutes but was nearly 1 hour 30

Told no gravy for a gravy box… ! And rather opposing to the boneless banquet I was given a bone as my piece of chicken. Although I was able to get another piece, not really acceptable 🦴🦴🦴

our food never got delivered despite it coming up as delivered on the app, the delivery driver’s location became unavailable then it said delivered.

Sent the wrong burger to what was ordered

Awful. can you please emply delivery drivers that can speak and read English. I live in an apartment block and leave clear instructions where my order should be delivered. Once again these are not followed.

Went through drive thro assist male was rude had no manners. When home there was no lid on my bun . The kfc at Mansfield will not visit again. KFC train your staff to say please and thank you it's not a lot to ask. And to do orders right .

food was disappointing, most of it cold despite not having to wait long for it and the chips had a weird chemical taste to them. not worth the price so won't be ordering again

Nice service thanks all teams 🫡

Food was absolutely appalling £43 waste of money.

Delivery driver was great, but items were missing from the order. Second order from this kfc and both orders had missing items.

Didn’t receive the correct amount of chicken, chips was really soggy and no mayo dip

fries missing from order hotwings and bucket meal cold and original piece of chicken missing from box meal replaced by two hot wings

Piece of chicken nice but chicken and the bun was tough, and dry. Always something either missing from an order or wrong.

amazing chicken pops, son is so happy

My chicken wasn’t complete and that is very bad

Missing items in my order. Delivery driver confused due to mixup with orders. Horrible experience. My daughter was left hungry.

Ordered KFC. Never got it delivered. Sent few messages about my concern. No refund no food no customer service

I would like a full refund it was cool when it arrived. I was give a earlier time for it to be delivered. The delivery driver went in the opposite direction. I got given one time for it to be delivered and then got enough latestill late and it sti

delivered to the wrong address

Food was shocking through it away , chicken looked liked it had been re heated more than once , chips were soggy won’t be ordering from this place again

the driver asked for the code and was not very nice

The drinks did not arrive with the delivery. One of the burger buns was rock hard and the chicken inside hard in the middle too. Absolutely awful.

Restaurant was to cold to sit in so had to change order to takeaway so we could eat in the car. Hubby's double down burger was hard and very greasy. My trilogy burger had no coating and looked like it had been kicked round the kitchen and the bun was that hard it would have broken a window. The staff who were supposed to be cooking were too busy messing around and no hair or beard nets were being worn. All in all £20+ pound down the drain and left still hungry which is unheard of. Got in touch with KFC but NO reply.

I got the double down and even tho it's messy it's the best thing I jave eaten from kfc in months

MY ORDER WAS NEVER DELIVERED. DEIVER STOLE IT

Food was cool in temperature. Due to the food temperature being low the taste of the food wasn’t that nice. Disappointed

polite delivery man, food on time

Only received two drinks when ordered three and times kept changing for the delivery. Food was hot and enjoyable

food cold an not the right burger

I ordered 2 things and one of them was wrong, had to chase down the driver going to wrong address

Absolutely horrendous customer service. Orders are generally incorrect and wait times are ridiculous. How this place is still open is beyond belief.

The worst KFC I've ever had in my life. I gave them four chances, and every time the food was disgusting, whether I ate in or ordered takeout. Takeout is a disaster! It's always cold, something is missing. How intelligent do you have to be to know how to fry fries and chicken properly???

The food was cold and dint taste cooked like the chips was still hard and the chicken was so horrible I couldn't eat the food I just wasted my money onit the gravey tasted so watery and none of the food had any taste to it at all I had to wait a good 20mins for my food to say its a fast food restaurant I would definitely not be eating from here again with the experience I have had

Waited in the stationary drive thru queue for 15 mins with no one taking orders, I ended up driving off in the end. Cba

food tasted great but was missing items like I ordered two zinger meals and only received one and the other meal was missing the can of pop

Chicken and fries bone dry and cold

didn't get our Pepsi not the first time this has happened

didn't turn up, waited 2 hours ...

the food was not very warm and the taste wasn't great either

Delivered a lukewarm completely wrong order! It said 6080 on the bag when I took it inside in the light, very annoyed

Read the reviews for Burger King just down the road, ridiculous wait times, so I decided to go to this KFC instead, what a mistake that was, feel sorry for anyone only getting 30mins for their meal break, you’ll wait for what seems like an eternity for your food. And when the food did eventually arrive the order was wrong, surprise.It wasn’t even that busy, I don’t blame the staff, there is obviously something not right with KFC’s policies, not customer focused, but why should they be when mugs like me line there pocket. If you want fast food-avoid 🤬

I’m not happy as I’ve left a complaint and no one has been in touch, my chicken was missing from my kfc order I submitted the complaint on the day of order and still no contact from customer services

Shocking experience, we paid for our meal and was told to wait in the car park. Half an hour later and still no food. Absolutely ridiculous service. All staff seem to be on a go slow.

I am making mistakes by going to KFC , about 20 customers, took 1Hr 15 min to have a box meal , Food is cold - Crap service , missing items, Why KFC still open restaurants- 2 restaurants in 2 months I been to all Crap

Spent £40 chicken was really hard tastes like yesterdays chicken, gravy was like water that’s brown could not eat and missing items. Normally food is really good but tonight’s was big waste of money

Gravy missing from order, fries just slung in a bag, cold. Super disappointing, won't order again.

good chicken and delivery time but sent wrong order had can of pop missing and only one fries

food atone cold ...Time changed 4 time so waited over an hour

Food was wrong and cold missing lots of food and over an hour late

missing items, an hour later than original time

Over an hour late even called the restaurant who were no help food was cold

Was cold and NO CONDIMENTS AGAIN….. not the delivery drivers fault. The ppl that get paid to pack our order. If it was a 1 off then yes okay we all only human. But it’s in every delivery….. it’s not on. Train your staff better or keep a closer eye on them.

It took them 40 minutes to bring the food out to us, and all they said was the staff kept taking the burgers. When we got home the burgers were burnt, will not be going again.

Things were missing and were cold

ordered KFC got Iceland. absolutely shocking. and no way to contact just eat. we will email you back in two to seven days? what good is that!!!!

hour late..chicken burnt no gravy or sauces that i paid extra for

Didn’t come at all so £35 down the drain!

the food was shocking must beeb sitting for hours the natter was like hard toffe chicken was dry clearly theee had been sitting for ages shocking

waited 2hours, can't get through on phone. when a delivery came it wasn't mine and it felt pretty cold. driver took it back. so now I've paid for literally nothing

Food missing again , every time KFC miss something from the order

Me and my partner turned up for food and when to order on the kiosk but got told by many customers that already ordered saying don’t order because they had been waiting an hour for their food which still hadn’t arrived so they demanded a refund and also told us that the manager had walked out and left the building ,They had only one staff member left to run the place, also there was many delivery’s on the screen which couldn’t be seen to, This is disgusting to see as a customer

Not only are you waiting nearly 30 mins for your food, it comes well over done and tastes absolutely foul. Best thing was the chips and they weren't even all that. It's about time they were shut down. Absolutely disgusting!! We knew we should've gone to the forest town kfc but took a chance and what a complete waste of money and time that was. Never again. Avoid at all costs. Mansfield and Sutton are both absolutely shocking service and food.

some items didn't arrive like I'm missing fries and two original chicken 😢 but apart from that it's fine I guess

Order didn’t arrive after waiting for two and a half hours! I can only submit a refund for the order but not the delivery fee.

Took 1 hour 45 mins from order to delivery,

ordered at 6 even though we phoned the restaurant they said it was from a different restaurant phoned who said it was from the first one we phoned. After 2 hours we phoned and cancelled the order. After 3 hours the order arrived but I refused acceptance of it. I would like to know why I am still being charged for this.

2 hours from order very poor service and the food was cold ! Would not order again. Not the couriers fault he was waiting at the restaurant for over an hour!

chicken was burnt and the gravy was like water it was the worse KFC I've ever had

Got order totally wrong but delivery was quick, shame the order wasn’t right

Clearly can’t count, and don’t know to pack to in an order by reading a ticket

Bun was burnt but apart from that it was delicious

The food was only just luke warm despite being early, it was edible but not enjoyable .

Always use this KFC for years but has become very expensive. I went for an uber eats promo so made it cheaper, Beware of delivery prices, they add £2 per item extra on top of delivery fee and service charge so won't bother with delivery again. The uber eats guy delivered within 20 mins but didn't bother to follow the instructions. Food was hot and tasty. Visited tonight for 2 zinger burger deal. This place just gets worse every time. Ordered through app, it died and has never worked. Touch screens don't work. One of the burgers had a mini fillet rather than full size. Couldn't check in. Waited about 20 mins from getting there to receiving order. Burgers were sat there about 10 mins before the wings were added. Felt sorry for the poor guy in the counter, the queue was growing and no one else seemed to be doing much. Unable to use rewards due to the app completely dying mid order as always. How does kfc stay in business, massive price hikes and bad service

This KFC is the worst KFC I have ever been to. The staff are slow, ignorant and don’t listen to what you ask for. Asked 4 times for a BOX meal. 4. Still only received a tower meal. Queried this and was told I was lying. After asking 4 times. My burger had two bottoms and was toasted for so long that it was almost flat and crispier than these -6 degree mornings we are currently having. Honestly do wonder how this store is still open. Consistently poor even when you decide to give them another try. Get it sorted management.

Just eat driver are the worst ever. Never deliver on time or at all and need to be made accountable

The fries were cold and not the signature fries we ordered and the delivery time kept getting put back every 5 mins, this was after they messed up our order on Tuesday. we will not be ordering from there again.

food on the outside over cooked and undercooked in the middle.. no gravy x2 which I paid for.. popcorn chicken cold only thing that was ok was the chips

chicken was over cooked and hard the batter was way too crispy, it seems like old chicken re heated. chips were cold and soggy

Nice food but had 3 items missing and the 3 boneless banquets were mixed up we had the wrong items in the wrong boxes.

Requested fries to be plain in the notes section but this was ignored so they couldn’t be eaten. Not great when you’ve spent over £12

Food was outstanding. Outside and inside was clean and tidy. Lovely customer service. Definitely worth the money. Definitely coming again.

The staff were very friendly and polite and service was fast

Looks rundown windows need a good clean for a start . We Ordered a banquet meal for 1 each.chicken was kept in to long ,chips cold and like rubber . No napkins or sauces were given . KFC should be ashamed of their brand name to serve food like this. Will not go back and wouldn't recommend.

gets told 20mins for food, then said delivery, rang the shop only just making it 40mins later..good job food nice

Ordered online by 20:00 and received the order by 22:00. The food was cold. Missing products from order, instead of 2 mayo I’ve got just one. Fillet chicken was dark brown ( the oil hasn’t changed when has been cooked ). Really poor service’s .