New Fortune Cookie in City of London, Westminster

Food is very good and fairly priced considering the area. Staff were a bit rude at first. Narrow spiral staircase downstairs to toilet and upstairs to more seating area.

Just our favourite chinese restaurant in Queensway - really friendly staff, great prices, food is delicious and always cooked fresh, and a very nice homely feeling. We come here v. regularly!

very nice food and very cool fortune cookies

Great food, super fast service. Priced really well. Good speak more highly of the place. Huge menu, everything tasted fresh

One of the best Chinese restaurant in London!!!! Highly recommended!

Lovely food and price is reasonable

Nice food and a good range menu

3/2025 Came back again, again overall wasn’t bad, however their razor clams that day were unfortunately very fishy … 2024 Food was overall tasty; Minced seafood wrapped in Lettuce was my favourite :) Roasted duck was nice as well, although I am not a huge fan of duck. Fook chow style fried rice was an average. Restaurant is relatively small and was super packed, but service was swift - will be back again :)

The Lobster Noodles is definitely THE BEST ASIAN DISH I ate so far since I was born. It’s PERFECT and FLAWLESS. BBQ pork is SUPER GOOD TOO! If I could pick my last meal before I die it’ll be Lobster Noodles every time! :) Thanks to the staff too for being so nice and friendly to me! I’ll come back for sure!

Had a roast duck with hor fun(rice noodles), was delicious and good portion of roast duck. Helpful staffs. Toilet available. Nearest tube station - Queensway, just next to the station. Bayswater station is just 2 minutes away. Street parking available but tricky.

Best Chinese I’ve ever had, hands down!

The calamari is the best! I really enjoyed it, and the noodles, roasted duck, and grilled pork were also great. However, the sweet and sour soup was not to my taste. Overall, the quality and price were great. At the end of the meal, they served fortune cookies, which added a playful touch and tied into the restaurant’s theme. It was fun little surprise to wrap up a delightful meal✨

Our mains weren’t good. Only the rice was good. We also ordered a pork dish that we had to send back because it was sooo hard and chewy, but they still included it in the bill and didn’t write a breakdown of each item. Just charged total bill which included returned dish.

Definitely worth a visit I have been to the restaurant multiple times and have never been disappointed

I went there for dinner last July. I really like the food there. Even though there were a lot of people, I didn't have to wait long. Even though I went alone, the staff there were very nice. 🥰🍲🥟

The cook was great and the staff were all great except for an older waitress who I hope she is fired. If she owns this restaurant I hope this restaurant goes out of business.

have rarely felt compelled to write a review like this, but my wife and I experienced blatant racial discrimination at this establishment, and it is beyond unacceptable. After attending a formal event, my lovely wife and I, both dressed in elegant attire, arrived for dinner. We waited patiently for a table, despite the fact that a perfectly available table for four sat empty. Instead of seating us, the staff directed us to wait by the door, as though we were invisible. We waited 15 minutes, watching as other tables remained vacant. Then, another couple walked in. To our shock, we witnessed the server discreetly tap the man on the leg and whisper for them to take the table—the very same one that had been "unavailable" for us. It was a deliberate, covert act to hide the preferential treatment they were giving the Chinese couple over us. When I politely pointed out that I had seen what the server did, she pretended not to know we had been waiting. The entire staff glanced toward the entrance, fully aware that we had been standing there the whole time. Yet, instead of addressing their obvious bias, they dismissively told us, "It won’t be long," as if we hadn’t already been pushed aside. We waited another 20 minutes—nearly 40 minutes in total—while multiple Asian couples were seated before us. The pattern was undeniable, the bias unmistakable. It was demoralizing, infuriating, and deeply disappointing to be treated as though we were less worthy of a seat at the table simply because we were not Asian. Eventually, we had no choice but to leave, humiliated and angered. It has been a long time since I’ve felt the sting of racial discrimination so openly displayed, and it is beyond disheartening that in this day and age, such prejudice is still alive in places meant to serve all people. If you value dignity, fairness, and respect, I strongly urge you to avoid this restaurant. No one should have to experience racial bias when all they want is a meal and a welcoming environment. This was not just bad service—it was an ugly reminder that discrimination still exists in places where it should never belong.We went acrossed the street and got a table in literally 1 minute. Shameful.

A restaurant that doesn't look like much but is worth the detour. Very large choice of varied, hearty and tasty dishes. Simple and very fast service!

The waiter looks down on others

I walked in after a long day of walking around the city, and I did not regret it. I got a beautiful, warm and well-prepared meal, which was just what I needed after such a day. I ordered duck with mixed vegetables, a bowl of rice and a big bottle of sparkling water (and a free fortune cookie) and that cost me £25. The service and the atmosphere are good, it is much bigger than it looks from the street and I didn't wait for the food very long, maybe 5–6 minutes.

My all time favourite Chinese Restaurant in London and perhaps the best I know

Very much like fried rice here. Very high quality of Chinese food can be served here.

Excellent chinese restaurant, very friendly and welcoming staff. Food was truly outstanding will be back next time in london thank you for a great meal

Fantastic meal celebrating birthdays! The lobster dish was cooked to perfection! All the dishes that followed were delicious! Really enjoyed all the food!

One star cos they tried to cheat me with an inflated bill but I caught it. Please check your bill. Itemized every dish.

We tried this restaurant which exceeded my expectations. It is so much more than it appears from the outside. Once inside, it was much larger with seating upstairs, and tables were consistently being filled. Our food came really quickly. My family ordered salt and pepper squid, sweet and sour pork, and chicken in black bean sauce with egg fried rice. Great meal, complete with complimentary fortune cookies.

Our fav Chinese Restaurant in Queensway

We go here a large Majority of our Sundays! It’s the perfect Chinese. Highly recommend!

Met up with old workmates ( 1st time here ) really nice staff and lovely food will go again

Can’t speak highly enough about this place. Service is 10/10. Food is nothing short of exceptional. It’s hard to find faults for what you’re getting for your money.

The food is really delicious, especially the duck meat is really top notch

Estaba deseando comer aquí. Siempre fuimos a antes de la pandemia, la comida siempre estuvo deliciosa pero no he estado en 5 años. El menú ha cambiado y hay muy pocas opciones libres de carne / mariscos. Lo que sí comí, sopa vegetariana, era insípido, y los fideos vegetales estaban llenos de aceite. Dejé la mayor parte. La Tostada de Gambas era preciosa con un montón de gambas, pero eso fue todo. Mencioné esto al personal, pero no hubo ningún comentario sobre lo que había dicho! Le habría dado otra oportunidad, ya que a pesar de esto me pareció que el servicio era amable, pero no hay mucha elección en el camino de las comidas sin carne / mariscos.

My favourite place outside of SoHo for a Chinese - est-in or Take-out

Food is good and authentic, pretty good value

Cheap, fast, and delicious. Perfect quality for Chinese food

Good roasted duck, same as we had in Canton and HK. Other dishes are very authentic as well, speak as a Chinese. Owner and staffs are super friendly.

Excellent family run restaurant for many years with delicious food and amzing service.

Great Duck and Char sou, friendly staff

Quick friendly service serving fresh authentic, non-tourist price food

The unbeatable Chinese restaurant in London at the same price, traditional Hong Kong style and excellent taste. You must eat roast duck when you come here

Food was good 👍🏻 but service was lacking…anyway many are there for the roast duck and that’s about it.

Randomly picked this place and it turns out to be one of the most delicious Chinese restaurants I've eaten in. I travel extensively and eat Chinese food a lot. I was really quite pleasantly surprised at how good the food is here. It's very reasonably priced and the service is super good as well.

The service was all very poor, first time I've been treated so coldly in a London restaurant! And they don't have vegetarian options. I and my friend got a very unfriendly response when we asked if there was an vegetarian option. Very disappointing！

Qué grata sorpresa. Limpio, buen servicio, menú decente, precios justos. El menú va más allá del menú anglicanizado estándar. un montón de chile en mis platos con extra en el lado (bueno) .

As a local, I have been coming here for years. I am a big fan of real chinese food and roast duck in particular. I have been to hundreds of Chinese restaurants in London, and I must say that these is definitely my favourite Chinese simple eatery. Of course, its not high end, michellin type place, but the quality of food, the taste, the quick service, that they offer for years and years, is unparalleled. The hot and sour soup is amazing, the duck - one of the best, the monk's vegetables and wooden fungus - brilliant. All at very reasonable prices. And best of all they give you a fortune cookie at the end, which is always fun.

I used to love dining at The New Fortune Cookie Restaurant, but unfortunately, my recent visits have been extremely disappointing to say the least. The service provided by the staff is poor and has significantly declined, and the quality of the food has noticeably diminished. The once vibrant atmosphere now feels dull and uninviting. Sadly, what was once a favourite spot for my family and me has turned into a restaurant we’ll most definitely be avoiding in the future.

absolutely love the roasted duck here

Too much sauce on rice, so quite salty but interesting combination with chili pickle. Also theres no free fortune cookie :(

New Fortune Cookie nunca decepcionó, pero esta vez superó incluso sus altos estándares. Pedí carne ho divertido (húmedo) ya que quería un cambio de la versión seca habitual. ¡Muchacho fue una buena elección! Los fideos de marisco crujiente era excelente. El tofu de pepa era excelente, y se podía decir que había mariscos en el tofu para hacerlo más sabroso. Finalmente pedí un producto básico nuestro, la berenjena. Les pedí que añadieran pescado salado (como a menudo se hace en Hong Kong) y esto hizo que un plato generalmente genial fuera aún mejor! Una de las mejores comidas cantonesas que he comido, mi pareja aceptó su excelencia. Gracias Galleta de la Nueva Fortuna. ¡Volveremos pronto!

The flavor of the food was somewhat bland and lacked seasoning. The vegetables were not cleaned thoroughly and felt gritty. The prices were reasonable, but the waitstaff lacked enthusiasm. The dining area was also quite cramped. The overall quality of Chinese cuisine in London has room for improvement. The taste of the food is a bit bland and not tasty. The vegetables were not washed well and were a little dirty. The price is okay. The waiter's attitude was not enthusiastic enough. The dining area is narrow. The overall standard of Chinese food in London needs to be improved.

I wish I had more hands, so I could give them four thumbs up! Would give 6 stars if I could, best char sui & crispy belly pork I've had in a good while. Excellent service too, friendly staff. London has a new champ, will definitely be back! salute

Popped in because my wife was craving orange chicken. Unfortunately there was some miscommunication and the orange chicken we were thinking of is called sweet sour chicken. They were kind enough to remake the dish to what we wanted before close.

I love this small, very cosy restaurant, seve traditional Chinese food here. I went back again and again and never disappointed. Staff are attentive and friendly. It was lovely to go for lunch or dinner. It's just perfect.

Exquisite food and very friendly staff... normal prices for generous dishes

He estado aquí muchas, muchas veces, y sigue siendo mi lugar favorito para cenar con toda mi familia! El mejor lugar para pato asado, carnes mixtas y cerdo agridulce! ¡Otro favorito son las vieiras y langosta fresca con jengibre y fideos!

The food is good, we took menu A for two and we could have easily eaten with three. By 12.50pm we arrived at £30 with a bottle of water. I don't know. But everything was really excellent and plentiful. Room and service a little spartan, especially the men's bathroom that really needs fixing. But for eating it's really good, go there hungry or don't take the really generous menus.

The evocative taste makes us to go there for a few times when we are in London. Highly recommended for you if you want to taste the real Chinese food.

Close to Queensway Tube Station and opposite Hyde Park, this Chinese restaurant offers both comfort and convenience for lunch. My daughter likes the Vietnamese spring rolls and has them every time we visit.

Potentially the best duck and pork I’ve ever had, friendly service and definitely not a tourist trap. Enjoyed every single dish.

Every dish is delicious, with just the right amount of salty and sweet seasoning👍 I didn’t make a reservation before, so I arranged my seat quickly👍 The service is friendly and courteous, the restaurant is clean and comfortable👍

Still one of the best option for roasted duck. Most of the food are great and had a nice dining atmosphere.

DO NOT USE THE TOILETS, RATS BIGGER THEN CATS, THE corridor is a NIGHTMARE you will never never be the same, after going to this place for 30 years, sadly it has now ended, I wish I never walked down that spiral staircase to witness the nightmare of huge rats & The droppings behind every door ever corner, queens way is a nightmare always has been, but seeing this at 5pm rush hour the place was full all 2 floors upstairs & downstairs, 1 of the staff members was walking down towards me looked at me while I was walking out when he seen around 10 rats in 1 corner 15 in the other started smiling as if Oh No, I simply said please cancel my order walked out extremely sad & hungry, again, DO NOT GO DOWNSTAIRS!!! if you need to use the facilities you will be sorry, I understand the capital has a rat infestation especially queens way, however they simply don’t bother todo anything about it, the money that place produces they could remodel the whole place especially down stairs at least, but the 30 years that I know of it nothings changed sadly, DO NOT GO DOWN THE SPIRAL STAIRCASE OF DOOM!!! Also the little bowls had previous customers plum sauce baked on the rim, It’s lost its cleanliness, they simply don’t care Super sad was 1 of the finest Chinese places in London sadly not anymore.

I can honestly say this is one of the best Chinese food meals I’ve ever had in my life. Me, my sister, and my mom said it tasted like the Chinese restaurant we grew up eating around the corner from our home. Every bite was sensational, the food tasted great, the server was alert but not overbearing. When I come back to London I’m definitely coming back here

This is legit the best i’ve ever had. On top of the most delish food, amazing service and great hygiene.. please… go here and experience it..

Desde fuera, puede que te sientas abrumado. Entra y experimenta excelente comida, fresca, bien preparada y generosa en tamaño de poción. El servicio fue amable y eficiente. Sin duda recomendaría.

This place 🙏 so so so yummy. Can’t wait to come back.

OMG! One of best restaurants IN THE WORLD it was really delicious and best quality of food specially seafood manu was perfect 👍 i had a great time and if i visit london again must go this restaurant again🙏🏼

Our favorite spot every time when we visited London and never disappointed. ☺️ Highly recommend the spicy hot pot..delicious, just the right amount of spice. Mongolian beef , Sweet and sour spare shrimps , honey BBQ ribs , roast ducks were my favorite

Just across the road from the park. Really good food. Generous portions. Pleasant staff. Reasonably priced for London.

Really amazing! this was the best Chinese restaurant in MY LIFE!!! the staffs were very good, and the food was AMAZING! you should go here not Chinatown. much better service, much better food quality. Now I know why so many regular customers are here. better make reservations.

I got off the Queensway Tube, starving tourist I was and there was a delicious roasted duck in the window calling me in, upon entry I was greeted cheerfully by the manager my to go order was taken immediately and under 10 minutes they had my order of roasted duck with egg fried rice ready to go, it was the most delicious duck I have ever eaten perfectly cooked loved it!!!

If you want something that tastes like ACTUAL Chinese food, come. Not the correct place for dim sum, but if you’re looking for food with 鑊氣 (that distinct flavor upgrade from the wok when you stir-fry food), this place is what you’re looking for.

Delicious & good food, well recommended.

I always look to visit this restaurant whenever I get the chance whilst working in London as in my opinion, it serves some of the best Chinese food for many a mile. Lucky enough to be working in the area again recently for the first time in three years and so I headed to this place on a warm, June, Monday evening - 7-30pm and the restaurant was full with primarily Chinese diners which speaks volumes for the quality of the food. I went for the Kung Po King Prawns, chicken with ginger and spring onion and stir fried mixed vegetables - the service and quality of food was as good as ever and the atmosphere in the restaurant was fantastic. Looking forward to a return visit to my favourite Chinese restaurant.

The attitude is very bad, there are so few people and they are not welcoming

This place has shot up to be one of my favorite Chinese restaurant in London. Unlike it name that symbolizes an Anglicization of traditional Chinese food, New Fortune Cookie restaurant does a good job in striking a great balance between catering to those who look for typical Chinese food and globalized Chinese food. My favorite dish in this place is their roast charsiu and crispy pork belly. I have been here twice before but we decided against not eating as they had ran out of these roast pork meats. Luckily this time around ,they had both meats and we were really happy with the crispiness and flavour. I can see why they run out of both early as customers seems to love these items. If you love these roast meats like how I do, maybe call ahead and ask or arrive no later than 8pm (even then the risk is high). Their lobster noodles is good too and we paid around 50gbp as market price. It is really messy though so be prepared. Maybe not do this if you are dating 😄. Their special fried rice and wonton soup were fabulous as well. They perfectly wrapped up our dining experience. We will definitely try their place next time.

One of the Best restaurants in London Impressed by the warm wet tissues...8ㅅ8

It was a nice surprise, we ate the full courses for three people, we totally recommend it, the four courses was so good, we are so surprised about this nice place and this convention location, the staff was really friendly, as we were in our first time they were always helpful

Fairly mediocre experience. I think the roast duck at Goldmine and Four Seasons is much better

Very cramped restaurant in Queensway with pretty decent fare. A little cheaper than similar food across the road.

One of the few remaining old school Cantonese restaurants in Bayswater / Queensway area. You still get a fortune cookie at the end of your meal! Excellent food and more importantly it’s authentic. Lots of local Asian eat here as their regular dining place. If you know your real Cantonese food, then you should come here to taste it! Friendly and efficient service and very reasonable prices.

I am a Hong Konger who immigrated to London. I am really happy that I can eat old Hong Kong food at reasonable prices. In Hong Kong today, we can’t even eat it. Recommend this restaurant to Hong Kong expats.

Amazing food and service! We ordered the shrimp dumpling noodles in soup. And man let me tell you about this dish!! So full of flavor! The noodles were perfectly cooked and that dumplings were MASSIVE!! I would definitely recommend 👌

Food was good. Atmosphere was pleasant. I ordered the Sweet and Sour Chicken with sticky white rice and I really liked it.

Been here before, will go again. Solid Chinese food, well prepared, range if standard and less common dishes. Never had a bad meal here. Reasonably priced for location.

I ate roast duck two days in a row. It was delicious. There is also crispy noodles with seafood and 3 steamed eggs, very delicious.

Almost every menu that you order is delicious at this restaurant.

New Fortune Cookie excels in Chinese cuisine, especially its flavorful, crispy-skinned duck. A must-visit for authentic tastes.

This is the third time we’ve visited New Fortune Cookie because my partner really likes it. I think it's just an average Chinese restaurant, but the prices are reasonable and the servers are friendly and warm. When eager for Chinese food in London, coming here for a meal is a good choice. #KissKidsFamily

Great peking duck, try menu B, authentic food. Just been back again (April2024), still good, great friendly staff, not overpriced and good quality....

A very cozy little place with excellent service and very tasty food at a very reasonable price.

Lovely food and good service. Have been here a few times and it is consistently nice. Recommend you ask for the half duck boneless in soy sauce along with other dishes. My friends and I get it each time!

Not fancy but very good quality good. Some other more famous places around the area but in prefer this on. Friendly service as you would expect. Some amazing dishes that you see in the room but for me they did my basic favorites very well. And the price was very reasonable. We are local here and this is our place.

Value for money is very good! I went there twice during my stay in London, the staff is welcoming, the food is good I recommend the roast pork 😋

Excellent Chinese cuisine. The Peking duck and char siu pork are very good. Fast and efficient service.

My fav Chinese restaurant in London. Truly authentic experience and great foods

Very delicious. The food is delicious. The duck is very delicious and the meat is soft.

Very slow and bad service. We ordered a starter and two main courses and the second main course took over an hour to be served. The restaurant was very busy and there were a lot of takeout orders but I think they should give priority to restaurant diners.

Bonne cuisine traditionnelle chinoise mais sans plus. Beaucoup d’habitués fréquentent cet établissement. Service moyen.

The food is very delicious and served quickly. I highly recommend the "lobster" with yellow noodles. There are special New Year special meals to choose from during the Chinese New Year.