Aroma in City of London, Westminster

Poor selection of gluten-free food. The staff were helpful when asked, but it wouldn't have cost them anything to smile a little

Went with the family and for London it was great value for money 💰.

Affordable price, amazing variety of foods which all taste amazing. I have and will come back to this as long as it’s there.

Great place to eat in the heart of Shepherds Budg

I recently visited Aroma Buffet and was absolutely blown away by the variety and quality of the food! From fresh sushi and authentic Asian dishes to hearty roasts and indulgent desserts, there was something for everyone. The staff were attentive, friendly, and ensured everything was constantly replenished. The ambiance was warm and inviting, making it perfect for both casual dining and special occasions. I particularly loved the live cooking stations – watching the chefs prepare dishes fresh to order added an interactive touch to the experience. Overall, Aroma Buffet exceeded my expectations. It’s fantastic value for money, and I can’t wait to come back! Highly recommend to anyone looking for a memorable dining experience.

My go to place when you are craving for lots of scrumptious food. The ambiance of restaurant is friendly and extremely clean. What can I say about the chicken wings - I dream of it on nights when I am a bit peckish. And so many varieties to try, remember to go in your loose jeans as you will definitely need to loosen them

Good variety of food but extremely spicy. Be careful.

Very impressed. Buffet had so much variety of food. Lots of delicious cakes. We would highly recommend.

%100 sure their food quality has fallen down, there was no chicken and prowns there at all. when we raised it with the manager, she denied instead of doing some customer care. and the funny thing was nobody mentioned upon you pay over £60 for 2 people to dine in. Their Prown dish was totally empty, and she said we were not serving on Sunday while they charged us £28 in full pp. Definately due to this type of managements, their food is really bad quality. I was a regular customer there and never ever go back and waste my time and money there.

Food is cold and tasteless with less options to choose from food has potential poorly served very loud environment

Best all-you-can-eat buffet scams!!! Both in terms of prices and taste! If you want to spend your money for nothing, go for it!

if you don't have a palate you will feel good in this restaurant. The only positive point is when you leave (60€ to eat the inedible) to absolutely avoid.

The staff here are super rude and unreasonable. I brought my nephews there for dinner as it was their birthday - they seem to like the food but I don't. I told the receptionist I was not going to eat but that just my nephews were eating and they refused to seat us. They were really rude and told me i had to leave my 10 year old nephews there alone to eat by themselves!!! The last time I went they allowed me to have a drink while my nephews ate and even then watched me like a hawk and treated us really poorly - policing my nephew even though it's all you can eat?!. In my opinion the food is cheap quality made with GM and all that nasty gloopy sauce you really don't want in your body. I'm glad actually that my nephews were refused food there because I took them somewhere much healthier.

Nolan was a legend he made us some great candy floss and ice cream rolls. He deserves a promotion!!!

I really liked the hospitality and the food in your restaurant. The lady at the reception is very friendly. We will be happy to come back again.

Minimum number of options. Soft serve ice cream was a nice touch but the dessert options didn’t live up to the hype.

Wouldn't let me come in with a friend who wanted to eat. I even said I can sit somewhere else not near the food as for dietary requirements I can't eat there anyway. They were not understanding and really didn't care. More worried that I will eat. If I wanted to I would purchase the buffet.

Amazing service,always consistent👍

Had my 19th Birthday here today!! Best birthday ever, the food is great, compared the other buffets the price is reasonable!! The vibes are amazing!! The staff are so lovely and accommodating!! Thank you for making my birthday so memorable!!

A very good place to sit with friends.

Wot an amazing place all u can eat defo left here full!!

We had very disappointing experience at the resturant this evening. Food run out and the staff stopped topping it up although there was plenty of time before the restaurant close. We were not told by the reception staff that food service will stop at 9:45pm. Reception took our money and asked us if we want to pay extra for soft drinking but did not say anything about their food service cut off time! Food quality and taste were below average. I would not recommend this resturant.

Buffet restaurant with a good variety of dishes. Nice atmosphere, nice food and very good service. Thank you for that Aroma 😎👍❤

Decent selection of food. Good value for money at £25 per adult for the 1hr 45 mins slot. They can easily accommodate larger groups and have plenty of seating. They were also kind enough to store the birthday cake we brought along in their fridge 🎂

We were seated quickly at Aroma Buffet. Aroma has a wide selection of delicious dishes, they also have bottomless drinks😋 It was well ventilated and we could even see fireworks from our window seats. Very impressed by the price, not steep at all for the array of choice. Wish they had 2 ice cream machines though

It’s of the few restaurants remaining who serve good buffet. The restaurant is very spacious but the most popular area is the ice cream stall which my kids love because they get to pick which ice cream they can get made in front of you. Exactly opposite Westfield, it’s a nice place to chill and find cuisine from various parts of the world.

The buffet had so many fresh options - we couldn't taste everything, but what we did was great! The sushi was absolutely delicious! 26£ per person - 3£ unlimited drinks!

£25 for mediocre food; Not worth the price

Mixed reviews but I really like it. Good variety of food available and not too expensive for London. Will definitely return

The food isn't as good as it used to be. I used to love coming here but the quality isn't what it once was. Hopefully they can do something about this in the future as I used to come.fairly regularly.

Enjoyed our experience, and the choice and quality of food was exactly what we expected for a buffet. Very pleased we spent the last night of our London visit here. Thank you.

Lovely service food and atmosphere

Unfortunately Aroma Buffet is not the same Aroma Buffet like it used to be. The quality of food changed, the menu changed too. There is no more Thai food, but Japanese food instead, not for me. That's my personal opinion. It used to be a restaurant worth to go back, not any more. 😒

Went here recently after not being for about 6 years. They have really done up the place looks really nice and clean inside. Toilets were really clean too. Very large variety of foods, very wide selection. Everything was topped up regularly, The staff are very efficient and friendly. Were great with getting a high chair for my 1 year old. I think it's expensive for a Chinese buffet, though. I paid £56 for two adults with two Bottomless soft drinks. But definitely worth it for the ample selection, clean environment and nice atmosphere.

My mother In law celebrated her birthday this evening The service was excellent we’ll definitely come again.

The quality of the food was not very good, although it is true that there was variety in the type of food, the general variety was not very wide. Very good service in terms of staff.

I recently had dinner at the Aroma Buffet W12 and was disappointed with the quality of the food. The dishes were generally dry and overly salty, lacking the flavor and freshness I was expecting. While the selection was diverse, the overall quality of the food did not meet my expectations. I would recommend exploring other options if you're looking for a satisfying and flavorful dining experience.

Food was good. Atmosphere is meh.

Excellent food, many healthy choices, so much to choose from and staff constantly keeping everywhere clean and tidy. Definitely not too salty as I’d read in other reviews.

Great food, fast and great service, really good prices.

Compared to many other buffets, the selection here was not very wide - for £25 I expected a better offer. Average quality food, plus unlimited Coke Fanta drinks for £3.

You can try variety of foods from different cuisines which are Chinese, Japanese as sushi was there. Starters from English

We celebrated my friend's birthday here. We had lunch. There were variety of food choices. Very helpful and polite staff.

Me, my husband and 11 month old baby ended up with food poisoning after visiting this place. Avoid!

Some items didn't feel fresh but the variety was really good

I ate until I could not walk! But even if I don't know how to behave at buffets, I can say that there was incredible variety of food and desserts and the lines were manageable. A great experience. Although, once a week is enough.

Last time I went here the food was really cold and not much Chinese food was on display

Staff were friendly and helpful. Food lacked flavour Not many gluten free options

My girlfriend and I had diarrhea, we pissed off all the bathrooms in the airports, but everything was good

This placed used to be great it had a huge selection of dishes to try out but that was then......now it's a buffet that has a ridiculous "children over 150cm will be charged as a adult"overcharge so my 10 year old was charged as a adult the food is poor basic at best the food is lukewarm just pots of things nobody likes just sitting in oil especially in the indian section also I've never seen so many potato dishes in my life its a boring selection drinks are waterd down its no way near as it used to be maybe its the financial crisis going on but if that's the case it's hit this place very hard don't bother wasting your money there unless you have money to waste

I had a great time and the food was really good and the scenery was amazing

Good selection of food, clean decor and never to busy that you couldn't get admission. Admission price is quite high and clever tactic to use slightly smaller plates so you think your eating a regular size but not.

the worst restaurant I've ever been to mess everywhere they don't have food that says on the menu the seafood you don't see is with. portion i.e. 1 per number you are allowed to order once every 10 min

Food was delicious, people are polite and it was cozy and relaxing.

Great place. Didn't try everything but all the food i had was definitely restaurant quality. The Chicken Satay and Har Gau in particular was great. The line can be a bit long for the made to serve bits like the cotton candy or ice cream rolls but that's understandable since it's just one guy doing it.

I have been there many times. The food has become very poor quality recently. The chef is rude, asked not to take more than one from Teppanyaki, and kept us await for 20 minutes for a small piece of chewy stake. It is better to spend money on a restaurant. Please do go and waste money.

I have been there many times. The food has become very poor quality recently. The chef is rude, asked not to take more than one from Teppanyaki, and kept us await for 20 minutes for a small piece of chewy stake. It is better to spend money on a restaurant. Please do go and waste money.

Aroma is a very well organised buffet restaurant who has gained high reputations from the customers through enjoyable dining environment, delicious foods cooked from fresh raw materials by skilled chiefs made on site, and professional management team working there. I extremely like the Manager Ms Joanne Tan -- whenever you enter the restaurant, her lovely warm smiles always provide kind welcomes to the clients. I highly recommend that after you finish shopping in Westfield Mall, please just cross the street then go to the upper floor in the West12 Building, find a seat in Aroma and try the various fresh-made foods there, no doubt, you will love it immediately.

Aroma is a very well organised buffet restaurant who has gained high reputations from the customers through enjoyable dining environment, delicious foods cooked from fresh raw materials by skilled chiefs made on site, and professional management team working there. I extremely like the Manager Ms Joanne Tan -- whenever you enter the restaurant, her lovely warm smiles always provide kind welcomes to the clients. I highly recommend that after you finish shopping in Westfield Mall, please just cross the street then go to the upper floor in the West12 Building, find a seat in Aroma and try the various fresh-made foods there, no doubt, you will love it immediately.

I've been coming to this restaurant for years and the food and ambience makes this place a nice restaurant buffet to frequent. I had a bit of a situation with one of the staff that came off very rude while saying that pizza shouldn't be taken by hand. I was understanding and didn't try to question her, however she then went on to give a lecture and reprimanded me in front of other customers which was embarrassing - I'd like to add that I made sure to only touch the pizza I planned to take and didn't even touch the plate. I had seen another customer do this before me. I do understand why the lady felt the need to mention that pizza shouldn't be taken by hand (due to covid and all), however, there were no utensils other than a little knife to take the pizza in the first place. I feel like this could have been handled better and in a less humiliating fashion. The staff member was an older Asian lady (beware). Other than that, the rest of the staff were great.

Nice service. Food is absolutely disgusting though and tasted stale - I’m not even picky and I couldn’t eat most of it. Not worth the money

A wide variety of cuisines on offer. Neat and tidy premises and an efficient staff.

Nice but not as much variety as other buffets

Came here on a bank holiday and they had the all day dinner buffet in swing. There is a very big selection of food varied between Japanese, Chinese & Indian, the food is constantly topped up swiftly and staff maintain the buffet really well to ensure cleanliness & also cleared used plates from our table super quickly. The dessert selection was brilliant too, cannot go wrong with a chocolate fountain & they even had a station for freshly rolled ice cream and pancakes. I was very content & full after my visit, everything is 100% halal and there are no pork dishes which is an appreciated bonus. As someone who prefers seafood, this was an absolute haven. Excellent value for money and highly recommend, there is something for everyone and anyone to enjoy.

Food was good. Location was ok.

Average. Variety present, but taste was ok. Nothing special

Aroma buffet lunch was the best above all "turkish and co" restaurants. We had a chance in Mahrosh and Antalya but Aroma is above them all. Best quality abundant and freshly made food and its genuinely buffet.. No lines and no dish empty. They are always filling them. We were about 60+ people but hadnot any complaint about any delay in a dish, dessert, drinks, sea food or jellies and ice creams. Hats of Aroma. Stay same Hope to visit you peopke in december.

Food quality has gone very poor, the beef is chewy and the majority of food isn't good anymore for the price they are charging. Used to be a lot better for the price. Food variety isn't there either. EDIT: don't even bother emailing them as they ignore your emails. Save your money and spend it somewhere else where you get more value and tastier food, and better customer service.

Mega, great buffet. Probably the best of its kind in London

6/8/24-Tuesday. My husband and I went to this restaurant for a buffet dinner. I have not been to this restaurant for a very long time. Since after my work training. I am near the restaurant's area. We decided to go for a relaxing dinner. The embient of the restaurant is peaceful and spacious. They service were excellent. The moment when the place is used and empty. The server quickly cleared the used plates away. There were wide selections of food from different areas. I believed it was a HALAL restaurant, and there was NO PORK meat served. Price is very reasonable and is also a good place for family and friends. Highly recommended ⭐️⭐️⭐️⭐️⭐️

A bit tired of the buffets in Chinatown, we searched a bit further out of the city centre. We were not disappointed with Aroma’s aromas and layout. With a good choice of Asian dishes, we tried various options in the different cuisines. With a special compliment for the sushi, the crispy duck and the Indian flavors, we enjoyed most of our experiences. The kids (half price) could not get enough from the handmade desserts. It was hard to stop tasting…

Salmon and shrimp sashimi were fresh; banana in custard was nice; curry lamb and beef brisket were tender. Plenty of ingredients in the Tung Yum Kung soup but it was more like tomatoe and coconut soup, lacked the taste of lemongrass, ginger and chilies.

You will be given 1 hour and 45 minutes to eat and vacate your table. Atmosphere is great lots of food options available however not the best quality meat or chicken. Poor salad options, and meat was generally oily. Service is excellent a lot of waiters go around to clean surfaces and take empty plates. Family of 4 we paid just under £100 so good value for open buffet in London. Parked on street.

Love this place , the food is very good , definitely will visit again , thanks chef

The food is as cheap as possible, when compared with other restaurants of the same all you can eat category. Once in you're given a very specific time to eat. It's not good value and with roughly£30 per person you're better off going elsewhere. They know well that almost no one will go to refill their plates. Onion rings are much worse than the ones you get in wetherspoon ( and that says it all) and "squid" has a very funny texture, Avoid!

I enjoyed my evening. The variety of food was good. However, there were many trays that were not refilled while is was there. I would have like to have a burger section.

Davik, Princess, Joanne and the rest of the team of kitchen porters and runners are the greatest and friendliest service team you can ask for. Definitely will come back again because of all of them

Let Go to the Aroma Restaurant on West 12

Lovely restaurant, and the food was delicious. We even took food home in takeaway boxes.

The food was a bit ok, not too many dishes and it can feel that the same tastes with different dishes!! Two or three dishes of sea food bit all of them not really good Service was OK Price is not worth for that quality. The only thing that can enjoy is sweets for the kids

Everything is fine. We come with our family very often. When we left for dessert, our table was completely cleared. And it was unexpected. After all, children's and adult drinks were also ordered there. When I asked how to understand it, she could only answer and brought me our unfinished drinks from the kitchen. This is a shock at all!!!

Food was fresh, with regular resupply, so no dish was empty for too long. Staff are friendly and understanding of children. Table service was prompt clearing and cleaning the tables. Food quality was really good. Fresh and full of flavours. Really good different selections of food. For a small additional fee. Unlimited fizzy was a good idea, especially with kids. Removes the stress of final bill. Only reasonable down mark is in atmosphere, kids now hyper. Have no where to burn off the excess puddings and fizzy. Thank you Aroma for an enjoyable evening.

If you are a food lover, and has your best people along side, this is the right place for you.. It's a mixture of everything which you've already paid for and is totally unlimited.. what I clearly liked is the people are very welcoming and they want you to be enjoying their food in it's eternity. The staffs pass in between to make sure you are enjoying the food and they clear the tables and each time they do it you can have your next plate. Fresh, hot, authentic food is the highlight.. multiple options for vegetarian and non vegetarian varying with Chinese and Thai style is available. Is a must try and is absolutely worth for the money you pay.

Very good concept. Great variety of dishes. But unfortunately the food did not deliver. The food may seem reheated and was not fresh. Some of the dish seemed indelicate and the suggestion that it is dry and left for a long time. It was disappointing. The dessert department was good. The fact that the food is halal was a big plus. My kids loved the candy counter. The dessert counter with ice cream was what pulled the grade up to 3. The service was also good.

The food was good; the service...- what service?- it's a buffet, help yourself to whatever you fancy, although the empty used plates were cleared in a timely matter. Atmosphere was nice, and suprisingly it wasn't as loud as all the other buffets I've been to (loud due to noisy crowd, not something to do with the place) and it was quite busy- just more decent people maybe. Happy to have been there and will go again.

Been here since 2021 December. Came about 4 times now since then. Place is lovely, food selection is lovely, staff clean plates, and taste of food is lovely. Also the ice machine is the best for its small cube shape. Would recommend to those who love a good buffet. Lunch or dinner.

Am so glad to the stuff and the food was perfect the service amazing

Expensive items are only replenished every 15min items. Food was nothing spectacular. Overpriced.

Complete ASIAN food in London. The story is delicious but tyt over

Amazing variety! Been going here for years!! Love it so much

It was nice experience. Customer service was good 👍 Atmosphere was good 👍 Food choices were good 👍 Only they should work on taste which I found bit lacking. Overall it was good experience. Thanks

For the price you pay for dinner you don't get a variety. It's a rip off.

Variety of the foods was fantastic so many options to try but unfortunately they were not warm specifically the currys.

Been here three times and I can say that most of the food is really nice. Not a fan of the desserts though. It’s not always full and they have a lot of tables which is good.

I love it. The food was great to and space good and staff good .

So happy I didn’t waste £25 on sitting in and only got a take away box instead. Food wasn’t all that

The prices keep going up and the selection of food available keeps going down. The management are always miserable and rude to not only customers, but also their waiters/waitresses I've witnessed them shouting and being extremely rude to them on more than one occasion, they behave like they don't want you there, and are now even writing the time you have to leave on your table which is extremely unwelcoming. The food is very basic and the selection hasn't changed in almost twenty years. Anything that involves Beef, Lamb or Duck is basically the fat and connective tissue, as they use the cheapest cuts with hardly any meat.

I feel like I'm in a nightclub, so loud the music plays!

Our favorite buffet restaurant!

Aroma buffet used to be good before covid. After covid, last month was the first time back to Aroma for lunch. Paid £16 each person. It's not worth it. None of them are tasty. Even the soup is terrible. I'm not sure is this restaurant runs by new owner or they have changed the new chef. Woodgreen JRC is a lot much better. Not recommend to go to that Aroma Buffet.