Aroma in City of London, Westminster

Staff are very welcoming and lots of options to choose from however there was hair in the coleslaw so be mindful.

Higher price during the weekend

It was good being here for lunch. Food and drinks were both great. I would be more satisfied if there was lamb.

I recently visited Aroma buffet to celebrate my daughter’s birthday, and unfortunately, it did not live up to expectations. While we were hoping for a great dining experience, a few things really stood out in a negative way. First, the food selection was quite disappointing. Some of the dishes were either not fresh or lacked flavor, and the variety was limited compared to other buffets we’ve been to. Given the occasion, we were expecting a better spread, but it was underwhelming. The atmosphere was another letdown. It felt crowded and noisy, making it difficult to enjoy the meal. The overall ambiance just wasn’t welcoming, and the service didn’t do much to improve the experience. For the price and the occasion, we were hoping for something much better. Sadly, I wouldn’t recommend this place, especially for a special celebration. There are definitely better buffet options out there.

Very cosy and spacious venue. Lots of different choices. Food is delicious and freshly made.

Lovely restraunt fantastic food

I was initially looking forward to coming here and trying the buffet. Unfortunately, I was quite disappointed with my experience. I found the food to be bland, beige and lacking in flavour. Everything was cold and dry. The desert section was better than the food section. I wouldn’t visit again. However, it was halal which was good.

It's a great place to be. We enjoyed the food and atmosphere. The only thing is expected a bit more variation of cuisine, but it was kind of limited. Nevertheless, the taste was good for the majority of the items available, so OK. Unable to name one exceptional item that we love to have again, so nothing special but overall a good experience.

Run down buffet. Used to go there, too expensive and no quality

The food is really nice and not expensive.Very nice staff.

They wanted to charge £26 per child because they were taller than 150cm. Even though their sign says under 18. How can you justify charging adult pricing to an 11 Yr old because they are taller than the greeter??

Best place to taste Asian Food within Budget

We had party of 18 people. And that was perfect place. All different types of food make that everyone found something delicious. Grill food was amazing. Deserts with so many options. Big choice of drinks in bar. And the most important, fantastic staff, smiling all the time, very helpful. I will definitely come back with my family.

Excellent food, very friendly staff ,very clean excellent value for money made to feel very welcome easy to get to.

Amazing selection of dishes to choose from so there's something for everyone's different tastes along with the Asian dishes they have a range of child friendly meals for children like nuggets etc. They have Chinese cuisine,Japanese cuisine , Indian cuisine , little mix of Korean cuisine. Alot of dessert options too! Staff were polite, Atmosphere was clean & tidy. Easy disabled access via lift from the ground floor . Great for Family gathering , parties and events. ❤️👍

If you are looking for a fantastic dining experience, Aroma Buffet is a must-visit. It is conveniently located close to Westfield London and it is perfect for pairing with a shopping trip. The atmosphere was lovely; it was not too busy when we first arrived but then lots of people came after. It is a beautiful and modern place that feels welcoming and vibrant. The staff were incredibly nice and attentive which made our experience so special. We opted for the £17 lunch buffet per person and it was absolutely worth it. The range of food options available was impressive, offering Chinese, Indian, Japanese, other Oriental selections and so much more. There was even pizza for those wanting something different. On top of that, they also had a snacks buffet which included cakes, biscuits, ice cream, other desserts, sweets and even a chocolate fountain. I felt utterly spoilt and truly got my money's worth! The food itself was nice with the highlights being the sushi and chicken dumplings which were particularly good. I cannot wait to return for the dinner buffet to explore the other options they have to offer! Aroma Buffet is a gem for food lovers looking for the variety, value for money and a great dining experience. I highly recommend!

Good variety of food, quality is really not bad for its price point. Went there multiple times and staffs are always friendly and welcoming, puts a smile on my face every time I visit. Great place for bringing your kids too, highly recommend!

I attended a church group Christmas meal at Aroma. It is a decent spread for a reasonable amount of money. 😁

A very delightful dinning experience. It has a variety of cuisines, mainly Asian amd Indian. Dessert and ice-cream buffet available as well.

I wouldn't say the food is 4 star anymore, I don't know but it doesn't taste as good as before. Seevice? It's self service... but the price for children, is a 0 star. Atmosphere, its good. Everyone is all hungry so nobody cares lol. I used to come here all the time when the adult dinner price was £16.99. The food was great back then and worth the price but the desert Is so dry. The price is ridiculous now, I won't say it worth more than £21.99. But now the price is £25.00 The price for a child 90cm is £3. Child 150cm is £14. Let's be real, I'm hong kong citizens and I know aisan are short. We can't use Asia population height compare to British people. My children are mixed, my 7 month baby is 95cm... so you're telling me babies eat takeaway food as young as 7 month. Then my other 3 year old and 4 year old is 140cm and you're telling me I have to pay £14.00 when all they eat will probably cost £5 worth of food... I feel like the children price have to be more reasonable... or either pay for their age...

Very happy with the service, staff and amazing food. Quality and quantity both were superb. Well done!

Receptionist lady was so helpful and the people who were on the floor were delivering great service , the lady who works on ice-cream section was superb, we celebrated our daughter birthday very nicely. Overall great time

It would be nice only if it wasn't for those large animals eating like they never seen food before 🤮

A Truly Disappointing Experience at Aroma Buffet Our visit to Aroma Buffet was nothing short of a nightmare. From the moment we stepped inside, we were met with a depressing array of food that looked stale and unappetizing. The supposed "buffet" was a dismal spread of unvaried dishes, all drenched in oil to the point of being inedible. The food seemed lifeless, as though it had been sitting there for hours, untouched and uncared for. The hygiene standards were appalling. The counters were greasy, utensils looked unclean, and the general atmosphere was far from inviting. It was genuinely revolting to even think about eating from 90% of the offerings. My family and I felt utterly disgusted and hesitant to touch most of the food. In desperation, I decided to try the pizza, hoping for at least one redeeming dish. However, it turned out to be a massive disappointment as well – bland, soggy, and completely unremarkable. My family’s faces mirrored my dismay, and their disappointment was palpable. We couldn’t wait to leave the place and put this horrendous experience behind us. Aroma Buffet was a complete disaster, and the only thing we took with us was the regret of ever stepping foot inside. Never again!

It can get quite busy but the food here has always been lovely. Been coming here for special occasions a lot and the staff are always friendly and welcoming!

We went with my family there. I really love this place. Definitely recommend. I wish to back there again. The food was delicious for me.

A pesar de tener un sistema de reservas, permiten a las personas entrar por orden de llegada. Todos los platos de comida donde delicioso y en buenos estándares de salud. El personal es cooperativo y eficiente. Hay un amplio aparcamiento en el aparcamiento del centro comercial, así que simplemente aparcar y caminar hasta Resturant. Un poco de precio en comparación con otros buffets en el mercado que son famosos también y hacen más tipos de alimentos.

Poor selection of gluten-free food. The staff were helpful when asked, but it wouldn't have cost them anything to smile a little

Went with the family and for London it was great value for money 💰.

My go to place when you are craving for lots of scrumptious food. The ambiance of restaurant is friendly and extremely clean. What can I say about the chicken wings - I dream of it on nights when I am a bit peckish. And so many varieties to try, remember to go in your loose jeans as you will definitely need to loosen them

I recently visited Aroma Buffet and was absolutely blown away by the variety and quality of the food! From fresh sushi and authentic Asian dishes to hearty roasts and indulgent desserts, there was something for everyone. The staff were attentive, friendly, and ensured everything was constantly replenished. The ambiance was warm and inviting, making it perfect for both casual dining and special occasions. I particularly loved the live cooking stations – watching the chefs prepare dishes fresh to order added an interactive touch to the experience. Overall, Aroma Buffet exceeded my expectations. It’s fantastic value for money, and I can’t wait to come back! Highly recommend to anyone looking for a memorable dining experience.

Great place to eat in the heart of Shepherds Budg

Affordable price, amazing variety of foods which all taste amazing. I have and will come back to this as long as it’s there.

%100 sure their food quality has fallen down, there was no chicken and prowns there at all. when we raised it with the manager, she denied instead of doing some customer care. and the funny thing was nobody mentioned upon you pay over £60 for 2 people to dine in. Their Prown dish was totally empty, and she said we were not serving on Sunday while they charged us £28 in full pp. Definately due to this type of managements, their food is really bad quality. I was a regular customer there and never ever go back and waste my time and money there.

Very impressed. Buffet had so much variety of food. Lots of delicious cakes. We would highly recommend.

Good variety of food but extremely spicy. Be careful.

Food is cold and tasteless with less options to choose from food has potential poorly served very loud environment

Best all-you-can-eat buffet scams!!! Both in terms of prices and taste! If you want to spend your money for nothing, go for it!

if you don't have a palate you will feel good in this restaurant. The only positive point is when you leave (60€ to eat the inedible) to absolutely avoid.

The staff here are super rude and unreasonable. I brought my nephews there for dinner as it was their birthday - they seem to like the food but I don't. I told the receptionist I was not going to eat but that just my nephews were eating and they refused to seat us. They were really rude and told me i had to leave my 10 year old nephews there alone to eat by themselves!!! The last time I went they allowed me to have a drink while my nephews ate and even then watched me like a hawk and treated us really poorly - policing my nephew even though it's all you can eat?!. In my opinion the food is cheap quality made with GM and all that nasty gloopy sauce you really don't want in your body. I'm glad actually that my nephews were refused food there because I took them somewhere much healthier.

Nolan was a legend he made us some great candy floss and ice cream rolls. He deserves a promotion!!!

I really liked the hospitality and the food in your restaurant. The lady at the reception is very friendly. We will be happy to come back again.

Minimum number of options. Soft serve ice cream was a nice touch but the dessert options didn’t live up to the hype.

Wouldn't let me come in with a friend who wanted to eat. I even said I can sit somewhere else not near the food as for dietary requirements I can't eat there anyway. They were not understanding and really didn't care. More worried that I will eat. If I wanted to I would purchase the buffet.

Amazing service,always consistent👍

Had my 19th Birthday here today!! Best birthday ever, the food is great, compared the other buffets the price is reasonable!! The vibes are amazing!! The staff are so lovely and accommodating!! Thank you for making my birthday so memorable!!

A very good place to sit with friends.

Wot an amazing place all u can eat defo left here full!!

We had very disappointing experience at the resturant this evening. Food run out and the staff stopped topping it up although there was plenty of time before the restaurant close. We were not told by the reception staff that food service will stop at 9:45pm. Reception took our money and asked us if we want to pay extra for soft drinking but did not say anything about their food service cut off time! Food quality and taste were below average. I would not recommend this resturant.

Tuvimos una experiencia muy decepcionante en el restaurante esta noche. La comida se agotó y el personal dejó de recargarla, aunque había mucho tiempo antes del cierre del restaurante. El personal de recepción no nos dijo que el servicio de comidas se detendrá a las 9 : 45 pm. Recepción tomó nuestro dinero y nos preguntó si queremos pagar extra por refrescos, pero no dijo nada sobre su servicio de comida cortó el tiempo! La calidad y el sabor de los alimentos fueron inferiores a la media. No recomendaría este restaurante.

Buffet restaurant with a good variety of dishes. Nice atmosphere, nice food and very good service. Thank you for that Aroma 😎👍❤

Decent selection of food. Good value for money at £25 per adult for the 1hr 45 mins slot. They can easily accommodate larger groups and have plenty of seating. They were also kind enough to store the birthday cake we brought along in their fridge 🎂

We were seated quickly at Aroma Buffet. Aroma has a wide selection of delicious dishes, they also have bottomless drinks😋 It was well ventilated and we could even see fireworks from our window seats. Very impressed by the price, not steep at all for the array of choice. Wish they had 2 ice cream machines though

It’s of the few restaurants remaining who serve good buffet. The restaurant is very spacious but the most popular area is the ice cream stall which my kids love because they get to pick which ice cream they can get made in front of you. Exactly opposite Westfield, it’s a nice place to chill and find cuisine from various parts of the world.

The buffet had so many fresh options - we couldn't taste everything, but what we did was great! The sushi was absolutely delicious! 26£ per person - 3£ unlimited drinks!

£25 for mediocre food; Not worth the price

The food isn't as good as it used to be. I used to love coming here but the quality isn't what it once was. Hopefully they can do something about this in the future as I used to come.fairly regularly.

Mixed reviews but I really like it. Good variety of food available and not too expensive for London. Will definitely return

Lovely service food and atmosphere

Enjoyed our experience, and the choice and quality of food was exactly what we expected for a buffet. Very pleased we spent the last night of our London visit here. Thank you.

Unfortunately Aroma Buffet is not the same Aroma Buffet like it used to be. The quality of food changed, the menu changed too. There is no more Thai food, but Japanese food instead, not for me. That's my personal opinion. It used to be a restaurant worth to go back, not any more. 😒

Went here recently after not being for about 6 years. They have really done up the place looks really nice and clean inside. Toilets were really clean too. Very large variety of foods, very wide selection. Everything was topped up regularly, The staff are very efficient and friendly. Were great with getting a high chair for my 1 year old. I think it's expensive for a Chinese buffet, though. I paid £56 for two adults with two Bottomless soft drinks. But definitely worth it for the ample selection, clean environment and nice atmosphere.

My mother In law celebrated her birthday this evening The service was excellent we’ll definitely come again.

I recently had dinner at the Aroma Buffet W12 and was disappointed with the quality of the food. The dishes were generally dry and overly salty, lacking the flavor and freshness I was expecting. While the selection was diverse, the overall quality of the food did not meet my expectations. I would recommend exploring other options if you're looking for a satisfying and flavorful dining experience.

The quality of the food was not very good, although it is true that there was variety in the type of food, the general variety was not very wide. Very good service in terms of staff.

Excelente comida, muchas opciones saludables, tanto para elegir y el personal mantiene constantemente en todas partes limpio y ordenado. Definitivamente no demasiado salado como había leído en otras reseñas.

Food was good. Atmosphere is meh.

Great food, fast and great service, really good prices.

Compared to many other buffets, the selection here was not very wide - for £25 I expected a better offer. Average quality food, plus unlimited Coke Fanta drinks for £3.

You can try variety of foods from different cuisines which are Chinese, Japanese as sushi was there. Starters from English

We celebrated my friend's birthday here. We had lunch. There were variety of food choices. Very helpful and polite staff.

Me, my husband and 11 month old baby ended up with food poisoning after visiting this place. Avoid!

Some items didn't feel fresh but the variety was really good

I ate until I could not walk! But even if I don't know how to behave at buffets, I can say that there was incredible variety of food and desserts and the lines were manageable. A great experience. Although, once a week is enough.

My girlfriend and I had diarrhea, we pissed off all the bathrooms in the airports, but everything was good

Staff were friendly and helpful. Food lacked flavour Not many gluten free options

Last time I went here the food was really cold and not much Chinese food was on display

This placed used to be great it had a huge selection of dishes to try out but that was then......now it's a buffet that has a ridiculous "children over 150cm will be charged as a adult"overcharge so my 10 year old was charged as a adult the food is poor basic at best the food is lukewarm just pots of things nobody likes just sitting in oil especially in the indian section also I've never seen so many potato dishes in my life its a boring selection drinks are waterd down its no way near as it used to be maybe its the financial crisis going on but if that's the case it's hit this place very hard don't bother wasting your money there unless you have money to waste

I had a great time and the food was really good and the scenery was amazing

Food was delicious, people are polite and it was cozy and relaxing.

el peor restaurante en el que he estado nunca para liar en todas partes no tienen comida que diga en el menú los mariscos que no ves es con. porción es decir 1 por número se te permite pedir una vez cada 10 minutos

Good selection of food, clean decor and never to busy that you couldn't get admission. Admission price is quite high and clever tactic to use slightly smaller plates so you think your eating a regular size but not.

Great place. Didn't try everything but all the food i had was definitely restaurant quality. The Chicken Satay and Har Gau in particular was great. The line can be a bit long for the made to serve bits like the cotton candy or ice cream rolls but that's understandable since it's just one guy doing it.

I have been there many times. The food has become very poor quality recently. The chef is rude, asked not to take more than one from Teppanyaki, and kept us await for 20 minutes for a small piece of chewy stake. It is better to spend money on a restaurant. Please do go and waste money.

I have been there many times. The food has become very poor quality recently. The chef is rude, asked not to take more than one from Teppanyaki, and kept us await for 20 minutes for a small piece of chewy stake. It is better to spend money on a restaurant. Please do go and waste money.

Aroma is a very well organised buffet restaurant who has gained high reputations from the customers through enjoyable dining environment, delicious foods cooked from fresh raw materials by skilled chiefs made on site, and professional management team working there. I extremely like the Manager Ms Joanne Tan -- whenever you enter the restaurant, her lovely warm smiles always provide kind welcomes to the clients. I highly recommend that after you finish shopping in Westfield Mall, please just cross the street then go to the upper floor in the West12 Building, find a seat in Aroma and try the various fresh-made foods there, no doubt, you will love it immediately.

Aroma is a very well organised buffet restaurant who has gained high reputations from the customers through enjoyable dining environment, delicious foods cooked from fresh raw materials by skilled chiefs made on site, and professional management team working there. I extremely like the Manager Ms Joanne Tan -- whenever you enter the restaurant, her lovely warm smiles always provide kind welcomes to the clients. I highly recommend that after you finish shopping in Westfield Mall, please just cross the street then go to the upper floor in the West12 Building, find a seat in Aroma and try the various fresh-made foods there, no doubt, you will love it immediately.

I've been coming to this restaurant for years and the food and ambience makes this place a nice restaurant buffet to frequent. I had a bit of a situation with one of the staff that came off very rude while saying that pizza shouldn't be taken by hand. I was understanding and didn't try to question her, however she then went on to give a lecture and reprimanded me in front of other customers which was embarrassing - I'd like to add that I made sure to only touch the pizza I planned to take and didn't even touch the plate. I had seen another customer do this before me. I do understand why the lady felt the need to mention that pizza shouldn't be taken by hand (due to covid and all), however, there were no utensils other than a little knife to take the pizza in the first place. I feel like this could have been handled better and in a less humiliating fashion. The staff member was an older Asian lady (beware). Other than that, the rest of the staff were great.

Nice service. Food is absolutely disgusting though and tasted stale - I’m not even picky and I couldn’t eat most of it. Not worth the money

A wide variety of cuisines on offer. Neat and tidy premises and an efficient staff.

Nice but not as much variety as other buffets

Came here on a bank holiday and they had the all day dinner buffet in swing. There is a very big selection of food varied between Japanese, Chinese & Indian, the food is constantly topped up swiftly and staff maintain the buffet really well to ensure cleanliness & also cleared used plates from our table super quickly. The dessert selection was brilliant too, cannot go wrong with a chocolate fountain & they even had a station for freshly rolled ice cream and pancakes. I was very content & full after my visit, everything is 100% halal and there are no pork dishes which is an appreciated bonus. As someone who prefers seafood, this was an absolute haven. Excellent value for money and highly recommend, there is something for everyone and anyone to enjoy.

Food was good. Location was ok.

Average. Variety present, but taste was ok. Nothing special

Aroma buffet lunch was the best above all "turkish and co" restaurants. We had a chance in Mahrosh and Antalya but Aroma is above them all. Best quality abundant and freshly made food and its genuinely buffet.. No lines and no dish empty. They are always filling them. We were about 60+ people but hadnot any complaint about any delay in a dish, dessert, drinks, sea food or jellies and ice creams. Hats of Aroma. Stay same Hope to visit you peopke in december.

Food quality has gone very poor, the beef is chewy and the majority of food isn't good anymore for the price they are charging. Used to be a lot better for the price. Food variety isn't there either. EDIT: don't even bother emailing them as they ignore your emails. Save your money and spend it somewhere else where you get more value and tastier food, and better customer service.

Mega, great buffet. Probably the best of its kind in London

6/8/24-Tuesday. My husband and I went to this restaurant for a buffet dinner. I have not been to this restaurant for a very long time. Since after my work training. I am near the restaurant's area. We decided to go for a relaxing dinner. The embient of the restaurant is peaceful and spacious. They service were excellent. The moment when the place is used and empty. The server quickly cleared the used plates away. There were wide selections of food from different areas. I believed it was a HALAL restaurant, and there was NO PORK meat served. Price is very reasonable and is also a good place for family and friends. Highly recommended ⭐️⭐️⭐️⭐️⭐️

Salmon and shrimp sashimi were fresh; banana in custard was nice; curry lamb and beef brisket were tender. Plenty of ingredients in the Tung Yum Kung soup but it was more like tomatoe and coconut soup, lacked the taste of lemongrass, ginger and chilies.

You will be given 1 hour and 45 minutes to eat and vacate your table. Atmosphere is great lots of food options available however not the best quality meat or chicken. Poor salad options, and meat was generally oily. Service is excellent a lot of waiters go around to clean surfaces and take empty plates. Family of 4 we paid just under £100 so good value for open buffet in London. Parked on street.