Plum Valley Fine Dining in City of London, Westminster

To start the tea water was not hot ask for chilli oil it was not oil it was butter it must be that I had a lot of time outside I ordered 5 different types of dim sum none of them were tasty do not go to that place...in Chinatown with the same price there are better Dim sum

One of the best in Chinatown London. Perfect for imaginative dim sun and small dishes. I particularly liked soft shell crab and fois gras damplings. Fast and welcoming service.

Arrived, and went with friends who have been before. Went to our table, explained I had a chilli allergy and our server was absolutely adamant that it would not be an issue. Got half way through our meal to discover to my horror that in the bottom of two dishes are pieces of chilli. At this point it was too late I had already eaten the dish so am extremely uncomfortable and in pain. When I explained this to the person that cleared the plates they were not interested. I then said again my concern to the server when they came with the bill and she wasn’t that bothered either. I was more insulted by taking £6 off the bill than anyone seeming to be bothered that they had just served someone with an allergy the item they are allergic to! Such a pity as it has ruined my day and I’m doubled up in pain trying to get home. Food tested nice until it felt like I’ve been punched in the stomach, I would suggest only go if you are not allergic to anything or you wish to be poisoned.

Food is lovely, egg tarts, eel Cheung fun was interesting. It’s a busy restaurant but they fit us in downstairs which was more quiet. I found the service cold, from the waiter who did not come across friendly, it might be common in restaurants in China town though. Some of the ladies were more attentive. Enjoyed the food. It’s pretty pricey too.

Metal found in dumplings! Overall the food has always been tasty (only ever had the dim sum menu). But recently I had the chicken Sweetcorn dumplings and found a rather large shaving of metal, about the size of a staple inside one of them. Luckily I realised before I swallowed as it could have caused me serious harm. I mentioned it to the staff and they were quite apologetic - but less concerned than i would have expected. We got 10% off the bill and some vouchers to use if I ever go back, but no explanation to how their food would contain an object like this. I can only surmise that the dumplings they serve are all mass produced/factory made which they serve at a mark up.

Food: the food was fine. Would definitely come back here. Service: very good and very personal. They keep an eye on the tables if we need more drinks and regularly ask how we liked the food. Atmosphere: They dressed it up nicely.

one of our order “stir fried beef ho fun with black bean sauce” was so greasy, not recommended!

We were a group of ladies out on the town. We found the Plum Valley Restaurant on a google search, and we are very glad that we did. The service was amazing, the cocktails were scrummy and our food came out super quick. A group of four, we shared 6 dishes and could not fault any of the dishes, we had chicken, pork, duck, beef and prawns with noodles and rice to complete the buffet. Excellent

The waiter for my order wrong, instead of doing something about it he shrugged and said “okay”. The people at the reception were friendly but the waiting staff that were downstairs were super unfriendly and dashed things around on our table. Considering there was a £10 service charge on top of the food….The wrong order was decent. But won’t be going back there again.

It was our first time here. Joined some friends for Dim Sum Sunday lunch. The dim sum were really good:we tried 5 different types and they were all delicious. We also had the beef with asparagus and the spicy chicken! . We were a bit squeezed at our table and I think it would be worth to invest a bit in the interior. Happily surprise they are dog friendly. We will definitely come back

We came to this restaurant to celebrate a dear friend’s birthday, hoping for a positive experience. The food was decent, nothing extraordinary, acceptable. Unfortunately, the customer service left a lot to be desired. Despite the restaurant not being full, we had to wait far too long, and the staff made us feel unwelcome. As professionals who also work in customer service in London, we were shocked when we asked to remove the service charge (over £40) and were met with outright rudeness. One employee, in particular, responded in a loud and confrontational manner, insisting the service charge was mandatory in Central London (which is simply untrue). Her tone made the entire situation feel embarrassing, especially with other guests watching. A service charge is not a salary, it’s a discretionary bonus for good service. Sadly, the service we received did not warrant it. We paid to avoid further confrontation but left extremely disappointed. We sincerely hope management will revisit their policies and train staff in professionalism and hospitality. We definitely will not be back.

Last night I had dinner with my friends visiting from abroad and whom I haven't seen in 10 years. Still, we were pretty chill and didn't expect too much from this restaurant, just needed a place fulfilling multiple dietary requirements. But they failed miserably, and it was difficult to mask my utter disgust and fury when I was served chicken in my soup instead of tofu. They were tiny pieces mostly, we were very much engaged in conversations (after 10 years not seeing each other), so I only realised that I was served meet when I was halfway done. I have never been served meat by accident in London anywhere before! I've been vegan for many years, and I have 10+ years hospitality management experience from all over London - yet, I didn't want to make a scene but I expressed my utter disgust and disappointment to the waiter. We received no compensation whatsoever (that's the least I would have done! ) and I knew they were hoping not to make a big deal out of this. Well, I didn't, but I wouldn't recommend this place for anyone who is vegan, vegetarian or have any allergies as based on this, they would have easily served nuts to someone with nut allergy. The food itself is mediocre at best and my friends were not impressed at all by this place. We will never come back here, and I advise you to look elsewhere too - especially if you are vegetarian/vegan.

La comida era increíble y el personal era encantador que merece más de 5 / 5 debería ser 1000000000 / 5 y necesito 100 caracteres para esta revisión, así que para eso es este último bit 😂😂

Very good ravioli. Friendly and helpful staff!

Como la mayoría de las reseñas, este es obviamente un lugar de éxito y falta para comer. . pedimos pollo rallado y jugamos un juego de encontrar el pollo en la masa, lo que encontramos no calificaba como pollo. Huevo frito era agradable

Love this place for the delicious vegetarian food! The mock pork belly, mock crispy chilli beef, and mock kung po chicken are amazing. Can’t recommend it enough!

We booked a private room for my daughters 18th for food and karaoke, the food took 2.5hours to arrive as they'd bring 3 dishes at a time and alot of it arrived cold so half got sent back meaning it then took longer, a half a peaking duck that was meant for a starter arrived as everyone was leaving that made no sense, the food was average, would not reccomend, we spent over £1200.

Visitamos el lunes y el jueves sigo soñando con la comida. Pedimos cerdo Sichuan, cuatro verduras amigas (en la foto) y otro plato de fideos. La comida era tan deliciosa y las porciones eran del tamaño perfecto. También se presentaron tan hermosas y me encantó el rábano tallado como una mariposa! He estado en este restaurante antes y la comida es incluso mejor que la última vez. El servicio también era genial, los servidores eran muy amables y siempre estaban alrededor cuando era necesario

The food here is super tasty. Everything is made fresh and comes super hot. Would definitely come here again.

Some of the food is the best Chinese I've ever had, some of it is just okay. Especially the chicken with cashews was amazing. Staff was okay, couldn't always answer questions about ingredients which is important for allergies and intolerances. The basement gets a bit stuffy, but worth it for the food that was good. Not accessible at all.

Favourite dim-sum place in London!

Everything was full in Chinatown, I usually go to another one, nice atmosphere, clean bathroom, correct noodles.

Me and my family at first had 2 starters: prawn toast and salt and peppered spare ribs which both were very nice as the toast was nice and crunchy with still being rich in flavour as well as the ribs which were extremely delicious. We then had the main course meals which were: sweet and sour chicken, deep fried battered chicken in lemon sauce, beef satay + kung pao and chicken with cashew nuts. The sweet and sour my daughter had, had a very rich taste. The battered chicken, my son says, was also very zesty tasting as well as being crunchy. Moreover, the chicken with cashew nuts was fantastic: especially the pepper's which were beautiful when paired with the sauce. Lastly the beef satay my husband had said it was very tasty. The service was exceptional because the main server/ waiter was brilliant at his job as he answered any questions that we had very efficiently and concisely telling us exactly what was included in the meals.

I visited a second time as I really enjoyed the menu the first time I went. As a vegetarian I thought that they had increased the vegetarian dishes on the menu. The food was delicious, definitely a restaurant I will visit again

Welcoming service and staff. On the other hand, very very mediocre dishes. Tasteless. Burnt tastes as if reheated food. To flee.

The have fully plantbased options which are marked on the menu. The vegan mixed plate was really good. But the place feels really crowded and the prices are a bit high

Good dim sum and comfortable environment. It is a great place in China Town to catch up with friends.

Extremely good chinese food an deserts. I especially recommend the dessert made with mango.

Food was decent, the best thing is the karaoke rooms!

The food tasted super delicious. We had number 609 and number 10 for two and it was enough for both of us. It was very pleasant to sit there and the lychee juice was very tasty

A Hidden Gem in Chinatown – Plum Valley Delivers on Every Level! I had the pleasure of dining at Plum Valley today, and it was an experience worth sharing! From the moment you step inside, the sleek and modern ambiance sets the tone for an elevated dining experience. The attention to detail in the decor, with its contemporary yet cozy atmosphere, creates the perfect backdrop for a memorable meal. The menu is a delightful fusion of authentic Cantonese flavors with a modern twist. Every dish we tried was beautifully presented and bursting with flavor. The dim sum selection was a highlight—delicate, fresh, and packed with delicious fillings. The crispy duck was perfectly cooked, with a crispy skin and tender, flavorful meat. Every bite was a treat! Service was another standout aspect. The staff were warm, attentive, and knowledgeable, offering great recommendations and ensuring we had everything we needed. If you’re looking for high-quality Chinese cuisine in the heart of London’s Chinatown, Plum Valley is a must-visit. Whether you’re here for a casual meal or a special occasion, it’s a spot that truly delivers! ⭐️⭐️⭐️⭐️⭐️ – Highly recommended

The dim sum was hot and very tasty. I would recommend this over other close dim sum restaurants in Chinatown.

We walked a large portion of Chinatown before settling on Plum Valley for a quick dim sum late lunch, mostly because it seemed to have the most reasonably priced custard buns. We ended up getting some Shanghai dumplings, spicy Sichuan seafood dumplings, satay squid, sago pudding, and black custard buns. Surprisingly, the satay squid was the best tasting but also the best value. The seafood dumplings and custard buns were also good. The Shanghai dumplings and sago pudding were decent but overpriced for what it is. Also beware that they do add an automatic 12.5% service charge to the bill, which is clearly stated on the menus inside but not on the menu outside. Maybe they would remove it if you argued with them, but we didn’t try. Most other restaurants only add 10% if at all, so this is on the high end. We weren’t blown away and probably wouldn’t return, but it’s decent if you just want to try London dim sum. The other restaurants are all comparably priced and taste wise as well, I imagine. If you do go, highly recommend the satay squid!

Went with a large group (10 people) and had a great time, the food was delicious and much better than other places I have tried in Chinatown. Food was reasonably priced and even with a some people ordering drinks it was only about £30 a person Will definitely be going again

Ok, sí, caro, pero es Londres, así que tienes que esperar eso. Para ser honesto la comida y el servicio era excelente, muy educada y deliciosa comida. Volvería de nuevo

The ravioli were excellent! We ate extremely well. Fast service Affordable price

Lily was increíble funny and her service was 10 out of 10, will come back for sure thank you

The food was amazing and Lily was amazing will come back , I have so much fun

DIM SUM HEAVEN 🥟 📍 Chinatown, London ⭐️ 4/5 💸 £ 🍴When a friend told me she’d never tried #DimSum, I knew exactly what to do—book a table at @plumvalleyrestaurant the following week! 🥢Plum Valley is a family-run gem in #Chinatown, serving freshly made dim sum daily since the 1980s. If you're after authentic and flavour-packed dumplings, this is the spot! 🥟 We went all in on the dim sum menu (obviously) and here are the highlights: 💚 #Scallops & Spinach Dumplings – fresh, light, and packed with flavour. 🍤 Har Gau – the classic crystal shrimp dumpling, perfectly delicate. 🥢 Shanghai Style #Pork & Crabmeat Dumpling – juicy and full of umami goodness. 🥦 Lo Han Vegetable Dumpling – a great veggie option, bursting with flavour. 🍯 Cream #Custard Buns – soft, fluffy, and filled with sweet, creamy goodness. If you’re looking for fresh, authentic dim sum in Chinatown, this spot is a must. Perfect for introducing friends to the world of dumplings or just satisfying your own cravings! 🤤

They do not guarantee 100% safety for customers with various types of allergies! The vegetarian dim sums and vermicelli were horrible and overpriced. Terrible place for vegetarians. Service was slow and atmosphere was claustrophobic.

Parecía encantador desde fuera, pero la comida era muy pobre. El plato de entrada mixto era poco atractivo y grasiento. Dejó la mayor parte. £ 98 para dos personas (cargo por servicio elevado por servicio deslucido) con una copa de vino y una Coca-Cola Cero. No volvería.

Came here but I can’t really remember much about it. The food was average. The service was average. Prices were typical for Chinatown but of course overpriced for an average meal. I do remember the interior of the restaurant is very dark though as I came on a date, and just didn’t really like the atmosphere. It didn’t feel very relaxing and furnishings felt very cold. However I would like to come and try this place again at a lunchtime as people have left positive reviews about their dim sum

This is our first time coming here, On special occasions we haven't seen our friend for a long time, this restaurant is so pretty you got a separate room also and karaoke. The food was delicious, crispy, big portions, friendly service, I enjoy it now I know this place is best to eat at this restaurant again with karaoke. The dimsum portion is Wow Am super full lol is best since I haven't eaten after long shift night Thank you for an amazing day

Every time I go to London's Chinatown to eat, I don't expect any service, so my husband and I walked into Plum Blossom Village for a big lunch. Unexpectedly, we met a very nice waiter with glasses. He didn't have to wait and didn't rush. He automatically helped you add water to make tea. He also helped me find plum sauce and ordered roasted duck. I don't eat duck because it's dry. The service of these four-eyed guys is really good👍🏻 , good service and high efficiency👍🏻The overall food is delicious, can you recommend it?

Decidí ir al valle de la ciruela después de una búsqueda rápida en TikTok, que sugirió que era un gran lugar para comer en la ciudad de China. Me llevé a mi madre y a mi tía (que vive en el extranjero) y estaba visitando Londres por primera vez. Tengo que decir que la comida es muy promedio, pero no horrible. Sin embargo lo que más me molestó fue el absoluto mal servicio y lo grosero que uno de los camareros masculinos fue conmigo cuando quise hacer una pregunta sobre el té de limón. Fui y siempre sigo siendo cortés con el personal, sin embargo no me siento correspondido de esa manera a mí, un cliente. Aprecio que el camarero debe haber estado preocupado por un tema (o parecía ser así) , sin embargo hay una forma en la que hablas a tus clientes. Me sentí ignorado y él no se disculpó, por lo tanto no estaba contento con mi experiencia general. Es una pena porque la decoración y el ambiente en general era decente.

This was an awful disappointment 2 starters arrived 20 mins before the vegetation options Seaweed soft & chewy Mains were simply adequate Nothing to recommend Won’t return

Very solid option in the heart of China town. Food is decent and service is great!

Absolutely amazing, calm atmosphere. Food is absolutely amazing!!! Even ordered more as we were eating. Definitely 10/10

The food was OK, but not the best. We found the lemon chicken sauce to sweet and covered in a lot of flour. The weren't enough vegetables or chicken in the stir fry noodles, which it was a shame that the flavour was good. Service was OK, but if you are a regular the treatment from the staff was different to someone going there, for the first time. Also I don't agree with the added service charge.

We had a great time at Plum Valley - good food, reasonably priced and good service. I would recommend if you are looking for a more intimate Chinese restaurant, rather than large group seating at circular tables.

Love the atmosphere and the quality of food. No queue but very good quality. Highly recommended

It was really lovely, the service was amazing very polite and accommodating. Also the food was everything I hoped for so delicious and filling

Went to Plum Valley today at ChibesecNew Year. Whilst very busy abd popular queue to get in... Service was good Atmosphere was good Various menus to choose from Food out of this world extremely tasty Whilst a little pricy with 12.5% service charge it was worth it. Only slight criticism we had set course and one dish was brought out at a time when ideally wanted them altogether. Overall would highly recommend and would visit again!

Took my mum and family here for my mum’s 70th. We had a wonderful experience here with some incredible food! The staff were all lovely and we left feeling incredibly satisfied. Will recommend for sure!

Food was beautifully presented, most staff are friendly and accomodating (apart from 1), food was nice with a lovely ambience.

Amazingly fresh and high quality dim sum backed with extremely good service. Highly recommend and will definitely return.

Mixed experience here today with friends. Kung pao chicken was excellent but the rest was average. Chow mein was cold, and the spicy pork dish was bland. Please refer to my photo of the hair extracted from my meal too. Could probably find better Chinese in Timaru! (Which is in New Zealand btw)

Before you go... I left a negative review, because of the service I received on a joined dinner and a food quality. We made separates orders and we received the bill to pay. We calculated the total and.... they added the service charge of 13% not 12%. Each of us paid own bill. I said I didn't include the service charge and I paid. The WAITER added that service charge to my friend bill!!!! I told him how he dared to do it without anyone permission. I told him that the service charge was discretionary not mandatory and adding it to somebody's bill wasn't polite. The WAITER's reply stunned me..." He served us he deserved the service charge! " I asked him to remove the service charge from that bill and I paid again against my will!!!! That answer was inpolite and unpropriate. In fact, I didn't say this, but.... if your salary is not enough, find a new job, don't talk that way to the customer. If you want to get a mandatory service charge, increase the meal price! Food: If you have allergies, they have a very nice book with the meals and ingredients. If you are a gluten free, you may have 4 options only. If you vegetarian or vegan you are fine. Food quality, I say is low, pork, chicken, duck are premade in a flour and can't be adjusted the same sauces (the gluten free can't eat). I ordered Singapour vermicelli with pork and shrimp. It's 3/10. I couldn't find pork and there were a few tiny shrimps, not much veggies too. I ate a 1000x better one. I wanted the fish soup, but by the recommendation I didn't order. Instead I ordered what I was recommended a fried chicken on rice. I thought that was a good choice....again... SURPRISE!!! I received an oily rice with a cooked and chewy chicken and a few green peas, no sauce, no veggies, nothing. More.... That costed the same price as other beautifully looking dishes of my friends. Please think whether you want to go to this restaurant...

Really enjoyed this place - slightly different atmosphere from other places in Chinatown and different menu - good veggie dim sum and really enjoyed it!

I was quite surprised to discover that place only has 3.8 starts. Food was delicious, interior cute and clean, staff very attentive and polite. I will definitely come back!

The dim sum was especially good. If you have a chance in Soho, be sure to go there.

It used to be better !! The quality of food has fallen dramatically and the portions got smaller !! Not great service as well!

The food was tasteless for most and half finished eating before the other half got the food. Otherwise, some were happy with the food they got, but generally pretty bad stuff

点心 鼠 Dim sum Rat thoughts: Yum cha over multiple levels on Gerrard Street in the heart of London Chinatown. Stylish interior and outside dining in summer. Standouts: Excellent dumplings, particularly: Mixed wild mushroom - delicious, deep, rich flavor Scallops and spinach dumpling Asparagus prawn dumpling Crispy bean curd with prawn paste cheung fun Very good refreshing selection of teas Not so good: They have strange way of serving chili oil with half Sriracha Service Can very good or very slow depending on the day.  You will need to be very assertive if dinning outside

I ate here yesterday and threw up in the hotel two hours later... The waiter was also unfriendly and the light was too bright.

Super tasty, friendly staff. Recommendation for anyone who likes Asian food.

Discovered by chance while walking through Chinatown. Friendly reception, the staff were also generally friendly. The food was very good.

food was amazing. so so nice. service was a bit slow and forgot a few things but the food made up for it

Lovely food. Large vegetarian selection. Good and helpful service. We were very happy with the whole experience Thank you.

I’ve been here with my family, the food was okay but nothing special. They were fast but they weren’t so much attentive, the price was super expensive, and everything was so overpriced. We payed a lot more than what we ate and for how we ate. I definitely do not recommend it!.

Took a long time to take our order, and most of the food was only lukewarm when it arrived. The staff were not friendly and did not smile. The food came in fits and starts and some people in our party were finished before others had even started. Mixed starter was quite expensive for what it is!

Service was awful. They just dump the food without saying anything. The beer came half way through the meal. A table of young (non coloured) people refused to pay service charge but were not questioned. When we refused, the manager started to confront us and raise her voice and say "oh boo hoo", I won't get paid now. She was very abrupt and made us want to exit quickly. Tip to manager: if you want service charge, give the service. Simple.

Used to be fine years ago, but it was really grim when I returned recently. Mopping the floor with boiling bleach while we were still eating was possibly the pinnacle of the poor service. At least it bordered on comically bad. Most of the food was cold and when we asked to have it reheated, it returned in the same form.

It’s okay but it’s expensive if price 12 it’s will be 20 because of tax

Queue efficiently managed and great food

On est au cœur du quartier chinois donc sans surprise les prix sont élevés mais la qualité des plats n’est malheureusement pas à la hauteur du prix. Le plats sont corrects mais sans grande explosion de saveur non plus. En gros : cuisine de cantine mais facturée au prix d’un bon restaurant. Le service est froid, sans conseils et au au lance pierre. Le touriste arrive, le touriste mange et le touriste part merci et au suivant. On ajoute à cela une carte extrêmement fournie certes mais difficile à comprendre et comme il faut passer commande vite pas le temps de se pencher vraiment dessus

I would definitely avoid this restaurant. Neither of the dishes we ordered bore any real resemblance to how they were described on the menu. The one with asparagus had only two tiny pieces, while a fermented chilli bean curd with vegetables only had vegetables. When we queried this with the staff, they were unhelpful. The prices were high, given the low quality of the food.

This place was amazing!! Accommodated us a family of 5 at short notice. The food was fabulous and so fresh and we managed not to over order. They even found us a karaoke room when the meal was finished which as a family of 5 with children aged 20,12. & 9 it was a memorable night for us. Decor is great and staff worked well together

Food here was excellent absolutely lovely . Best ribs I've tasted . Service could have been better but overall would recommend 👌

The dim sum is in average here. But when compared to other China Town restaurant, it is not bad. But dim sum is more expensive than others

Wonderful experience in the heart of Chinatown Staff very helpful. Food excellen. So much choice. We booked for peace of mind Very happy customers

The food ,when it came, was really good. Got the rice and noodles 10 min before the main dish so had cooled right down! Drinks took quite a while to come, (had to ask where they were)Beer was a bit warm. Overall not bad but probably try somewhere else on another visit to Chinatown

The food was excellent. Staff where lovely and coped very well as exstreamly busy . We will be back .

Good value for money, nice food and incredible service. We felt very welcomed and looked after.

Great food and location! Food was really tasty! Cocktails could’ve done with more alcohol. Service could’ve been a bit faster as we had somewhere to go after!

Terrible service, quite rude actually, food was not great, portions were small and very expensive. We couldn't finish the food as it wasn't great but because it's so expensive we asked for takeaway boxes and they charged us for it. Would not recommend. Rip off and really not worth it.

If you are passing through London, you must try this restaurant. It was a delight! He has several dishes that I didn't have time to take photos of because the plates were finished very quickly.

Loved the seating, and our food order was taken really quickly, and the food arrived quickly. The food itself was disappointing, I’ve had far better Chinese food in other places. Whilst the service was quick, there was no interaction, and the food was just put on the table without a smile or any conversation. There are far better places to go in London for Chinese.

Despite decent service, the kitchen is terrible, frozen and burnt dishes should be avoided!!!!!

The store is just a joke. It looks very inviting, but appearances can be deceiving. Food ranges from OK to bad, requests are not taken into account even though they write it down. You will be annoyed if the wrong water bottle is brought and the food is brought one at a time. The plates and cans are always cleared away during the meal and in the end you are indirectly thrown out through the direct bill after the meal

Been here a few times now with friends Staff always get us a table straight away The food is really nice I love the canton style pork

Dumplings nothing special but chicken with cashew nuts and ribs were great :) whole family enjoyed food ... I would come again ...

Best place for Dim Sum! Friendly staff and reasonable wait time considering how busy the area is. Highly recommended!

Best place to eat dumplings and rice! Custard buns absolutely 🔝

Run away. It's not good and we were charged for extra noodles even though we hadn't asked for anything. Do not go to this restaurant.

Great place with nice atmosphere with proper traditional cuisine. Delicious food and desserts. Good experience. Great serving in a nice traditional steaming pots. Big kettles of tea. Place stands out from the rest of the Chinese restaurants around.

The food excellent. However, a service fee is applied, without notifying the customer. Excessive price due to that rate. The price of water also increases the total cost of food.

Food was poor and very expensive for what was produced. I wouldn't recommend. Only nice dish was the Peking duck

Booked a table for a birthday meal. It has good service from staff. Food was excellent and every thing that was ordered was enjoyed. Especially enjoyed the mixed vegetable platter for vegetarians, all the little bites on there were super yummy. Definitely worth visiting.

Fantastic service, they happily altered the number of people on our booking on the same day. Absolutely delicious food, still be returning!