Based on 1.374 opinions finded in 2 websites
Based on 1.374 opinions finded in 2 websites
Nº 5655 in 7028 in City of London, Westminster
Nº 155 of 226 Chinese in City of London, Westminster
Opinions
The food at this place is completely horrendous. It should be closed down for the very bad customer service. I will not be coming back here again since I cant even feed my dog the chicken which comes from this place.... DONT ORDER FROM HERE!
John Morrison . 2022-06-24
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I didn't get good services, they swore at me when I asked what was inside and that food simply was not good, close down this shop, before you kill people with your poisonous food. I got scammed off my money, they still owe me my money
Monke . 2022-06-24
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Food was absolutely disgusting. Chicken balls were mushy on the inside and not cooked, and the chicken was tough, the rice and chow mein has no flavour whatsoever, the sweet and sour sauce was like drinking water. After complaining to the “manager” I was told the chicken balls are made like this and they cannot give a refund, despite the chicken balls not being cooked. They could only offer a replacement. I explained that why would I want more food if the food tasted so nasty? I couldn’t even give it to my daughter. Poor customer service, only thinking of the money. I will be taking this further, since “there was nothing more they could do.” Lucky I couldn’t give 0 stars…go to ‘The village’ on green lane Thornton Heath, their food is 100x better, but thought we would try this one today, big mistake.
Reen . 2021-09-10
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Amazing crisping chicken! The delivery was on time!It was very tasty and I loved it! The fried rice had so much taste in it!
Jasmine . 2020-02-05
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The food was lovely but a bit annoying it was early as my friends weren’t arriving till just after the time specified so we had to warm everything up in the microwave!.
Michelle . 2020-01-04
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Unfortunately there were no eating utensils. Our order was delivered to our hotel while on holiday. Eventually we used the tea spoons in our room. The food was great!! If not using plastic they should provide wooden forks or spoons.
Phinesta . 2020-01-04
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Food tasted funky and ended up throwing it away.
David . 2017-10-24
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Food was ok but the beef was really sickening and gooey. Doubt I will order from here again.
Temi . 2017-10-22
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Good, hot food delivered fast. Will definitely order again
Iain . 2017-10-15
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Great tasting. Delivery was quick and driver was very friendly.
Miranda . 2017-10-13
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Only gave 2* for service due to not being able to receive a receipt when food was delivered. Card payments should always be issued a receipt in my opinion. However, food was tasty and plentiful.
Miss . 2017-10-11
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Great food, delivery and service Ordered off set menu had a good choice of food
Samantha . 2017-09-30
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Food tasty and generous portions, will order again
Maureen . 2017-09-30
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Better than expected will def order again
Amber . 2017-09-29
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very disappointing and a complete waste of money, did not enjoy one item from my order... 'crispy' shredded chilli beef was soggy... my s&s chicken Hong Kong style was also soggy and completely stuck together... chicken fried rice was very bland, salt and pepper chicken was medioka... best part of my meal was the prawn crackers ... will not recommend or order from here again...
Lauren . 2017-09-22
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Food was late 15mins when the food came it was cold and my chow main was very bland no taste what so evergreen and sour chicken was tough I actually gave up as I waited 1hr 30mins for food we ended up throwing away all the food apart from the few bites we had so disappointed
Zena . 2017-09-21
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The food was poor, to put it politely.... Chicken curry - Chicken looked like it had been boiled and had a rubbery texture. The sauce was runny! Singapore Chow Mein - Basically a pack of noodles with the same rubbery chicken with peas, randomly!? Egg Fried Rice - Brown and dry for some reason. Bottle of Diet Coke - Could not fault it... Best part of the meal!
Sturt . 2017-09-17
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Good as usual, though curry a little salty.
Tobias . 2017-09-15
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great, was happy with timing and food
Jennifer . 2017-09-14
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the rice was very nice and my sister loved the dumplings. the order arrived on time too.
Andrew . 2017-09-08
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Was late - no courtesy .call to explain this. Food was stale. Delivery girl very rude and impolite.
Rada . 2017-08-20
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Foot at the doorstep 30 mins from ordering. Testy, FRESH, docent portions
Anna . 2017-08-20
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25 mins early. Very delicious, fresh food. Really happy with my meal. Thank you
Osiemmatu . 2017-08-19
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it was really good quality food! delivery was early which was perfect. they actually read the notes whereas other restaurants don't. definitely recommend. thank you!
Natasha . 2017-08-12
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The food took an hour 20 mins to be delivered! It was to long I mentally prepared myself for an hour max!
Petra . 2017-08-12
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Amazing delivery within 20 minutes of ordering. Food was excellent quality. My only complaint would be the prawn crackers are thin and not that tasty. Would order again from here.
Lucy . 2017-08-12
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The food was great but there was barely any meat in the special udon and
Ayo . 2017-08-07
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BBQ ribs not really to my liking. Bottle of coke delivered warm. Delivery was very quick and all other food was really nice
Luis . 2017-08-06
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Been using this place for 15 years and it's not slipped on quality or service yet
Pablo . 2017-08-02
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I was happy with the speed of delivery but crispy chilli beef I ordered was not to my liking, way too much acidic flavour, i could smell it really strongly as well (vinegar?) Other dishes were fantastic. Thank you.
Justyna . 2017-07-29
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Hot and good quality food. Much better hygiene rating vs other croydon options
Tobias . 2017-07-28
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really nice food, pretty cheap, great value
Andy . 2017-07-17
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Food was great however they forgot to put in the spring rolls and took further 30 mins for them. Also 1/4 duck only came with cucumber.....surely running out of spring onion is equivalent to a pub running out of beer?? Lol. Food was delicious however so would order again
Nicky . 2017-07-17
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sweet and sour chicken was very good. duck was alright although not much of it in the box in between all the veggies. Chips were not nice tasted like old oil. delivery was on time.
Edyta . 2017-07-17
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I won't be ordering from here again. the chicken was covered in something and felt slimey. the rice had. I flavour and the other bits had way to much vinegar. not sure how it has these reviews. the delivery guy was really polite though
Holly . 2017-07-01
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Was very surprised how quick it got to us
Brian . 2017-07-01
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Really tasty, lovely flavours. Thank you!
Gretute . 2017-06-30
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Speedy delivery, food arrived hot. Very good quality Crispy Aromatic Duck and Beef Chow Mein. Special fried rice was good but could have done with more meat/prawns in it.
Lucy . 2017-06-30
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Absolutely delicious food! Phoned to make a slight change to my order and they were very accommodating. They delivered to me today within 25 minutes. Will definitely order again. Yum!
Shannon . 2017-06-24
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Great food. Shame i took almost 2 hours to come. Kind of ruined the evening.
Ben . 2017-06-17
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Crackers were very thin and therefore I could only taste the oil which affected how everything else tasted because it was the first ting i tried but I really liked the s&s prawn balls.
Ana . 2017-05-28
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Had chicken curry with rice meal for one and a pancake roll. Big portions!! The chicken curry was authentic. Hard to find a nice chicken curry as some are more of a satay. This was spicy and moorish. Will definitely be coming back. Lady on the phone very helpful and polite
Emma . 2017-05-14
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Most of the food was good and delivery was fast, however, one item was missing. Phoned restaurant and reported, but the missing item took too long to be delivered back, and was tepid when it arrived.
Karen . 2017-05-06
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Great food and super fast delivery
Charlotte . 2017-05-04
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Food was late and seems old... not fresh at all
Nmughal . 2017-05-01
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Food was excellent, delivery came 20 minutes earlier than expected. Would definitely order again.
Cleisson . 2017-04-25
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fast delivery, tasty food and lots of choice on menu
James . 2017-04-20
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Food was barely edible- we actually couldn't finish it. The meat was AWFUL. Took an hour to arrive. Wish we hadn't bothered!
Annie . 2017-04-17
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Came earlier than expected. Food is great, perfect!
Benita . 2017-04-11
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Really fast delivery, great taste. Recomended!
Rafa . 2017-04-10
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Missed part of my order won't be going to order again
Cheryl . 2017-04-10
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Great food, fast enough delivery, especially as a Saturday night. Would not hesitate to order again.
Luke . 2017-04-01
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Chicken with Mixed Vegetables taste 'gone off' seem as though this was already cooked days before. and was heated up. Bought Chicken with mixed vegetable before which tasted 'fresh' and was very delicious. This was not 'fresh', received today. Other items was very nice I must say. I little disappointed to be honest.
Melrose . 2017-03-26
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Always very good service bit expensive but otherwise no complaints.
Kevin . 2017-03-24
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New dragon is a brilliant restaurant!! The food is top quality, we just entertained for family at home and they have all said they will use new dragon again, great speedy service and polite and professional deliverer 10/10 can't recommend enough!!
Phil . 2017-03-24
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This is only the second time we have used them and both times we have had great food and deleivwred really speedy! The delivery was a happy chappy each time two!
Neil . 2017-03-17
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Always order from here. Reasonable priced. Tasted great and we even got free won tons even though we took them off the order.
Nate . 2017-03-15
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I ordered using the Just Eat app. No problems with the credit card payment etc. I received a message saying that 20 minutes had been added on the delivery time, making a 50 minutes in total, but the food actually arrived after 25 minutes, and was of the usual standard we've come to expect from The New Dragon. in fact, if anything, the food was slightly better than before because it was less salty.
Howard . 2017-03-11
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Absolutely delicious food, especially the Chicken chow mein. Not too salty or oily, just perfect! Quick delivery time, and friendly driver. Will definitely be ordering again soon.
Jade . 2017-03-10
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Salt and pepper wings were very tasteless! Very dry and had no flavour what's so ever. Very disappointed with the salt and pepper wings, not what I expercted!
Pamela . 2017-03-10
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Great efficiency with the service!
Tracy . 2017-03-07
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The crispy chilli shredded beef was so good- plenty of flavour and with a nice kick. Delivery time was very reasonable for a Saturday night (only 45 minutes). Will be ordering from this place again soon!
Ben . 2017-03-04
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Love their food - fresh veg beautifully cooked. Spare ribs are just yum!
C . 2017-03-04
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Didn't get everything we ordered
James . 2017-03-02
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It was my first time ordering from here. The food was delivered before time stated and was piping hot. I really enjoyed my meal, it was delicious. Fresh and tasty, not at all greasy. I will definitely order from here again. Big thumbs up from me.
Lesley . 2017-03-02
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food came quick too quick and was cold before we even opened it and couldn't even eat the ribs because they weren't ribs at all, won't be eating here again
Rob . 2017-02-28
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Tasteless food no taste very bland, won't be ordering again
Tanya . 2017-02-27
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It was delicious and delivered earlier than we were expecting.
John . 2017-02-19
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Food was delicious and came very quickly
Lucy . 2017-02-19
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Food was lovely but it arrived 30 minutes late and that was after I had given them 2 hours notice! At no point was I informed of potential delay
Karen . 2017-02-19
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Love this place top service every time I order
Victoria . 2017-02-17
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Very quick delivery and the food was really good:)
Claudia . 2017-02-17
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I have ordered a few times from New Dragon and ive never had a problem before. However, today they fell well short their usual high quality.. Food was cold, and the boxes seemed to be only half full..
Michael . 2017-02-14
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We had a large order and yet the food came early and pipping hot. Tasted great as always. Recommend always.
Sara . 2017-02-12
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Quick delivery and food was all lovely. Ribs, chicken satay and dumplings all very good as was the chow mein, singapore noodles and curry! Would def recommend
Jacqui . 2017-02-10
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If we want Chinese we will come back for sure! Excellent delivery time, dishes were numerous and delicious for set meal at £31.00!
David . 2017-02-05
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Quick delivery good service. Some products were not up to scratch could have been a bit better. There lemon chicken was very unusual. Apart from that all good.
Donna . 2017-02-03
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Quick delivery and food hot n tasty.
LYN . 2017-02-01
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Great food and great delivery time
Rahim . 2017-02-01
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Food wasn't as good as it usually is
Erin . 2017-01-29
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First order. We collected as delivery time up to one hour. Food was hot. Good quality. Not greasy. Only complaint was aromatic duck a little dry and they forgot the plum sauce/spring onion/cucumber. But would order again.
Millie . 2017-01-27
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food usually tastes better when I order I was saddened temperature wasn't great
Sharon . 2017-01-27
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Banana fritters need a bit more syrup other than that the food was great
Gemma . 2017-01-21
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Food arrived earlier than expected which was great as we were starving! I really enjoyed the Salt and Pepper Fish bites and Dancing Dragon special. The Satay was thinner than expected but this just might be a regional variety and still tasted nice. All in all, pretty pleased! Even with the prawn crackers. Will order again!
Eleanor . 2017-01-21
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Always delicious and super fast friendly service.
Paula . 2017-01-12
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Best Chinese food we have had in a long time will definitely order again
Pauline . 2017-01-07
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Great food and hot when delivered only took 15min to bring my food
Saleha . 2017-01-05
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reasonable price, good service, free delivery, enthusiastic staff and nice food defo one of the top 5 in croydon xx
Kat . 2016-12-31
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The food was pretty bland and forgettable. Arrived quickly and friendly service though so definitely a shame.
Ashanya . 2016-12-31
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Curry was a bit sweet rice was a bit stuck together and prawn on toast was soggy but nothing wrong with the ribs. Would try again mite of just be a dodgy night
Bonnie . 2016-12-30
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Best Chinese I've had in ages. Keep up the good work guys.
Elaine . 2016-12-29
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Excellent as always thank you.
Kevin . 2016-12-23
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Ordered crispy aromatic duck, tastes ok...Not great. Peanut sauce is completely gross, stay away from it looks and tastes pretty unsavoury. I've ordered from here before but probably won't again TBH there are way better places.
India . 2016-12-21
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Very nice delivery guy. Extremely prompt and hot food that needs just a touch more flavour for me personally but I would order again though. Thanks!
Kylei . 2016-12-20
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Delicious Chinese everrrrrr! Came quickly and was hot too
Claire . 2016-12-19
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Prompt delivery and the person was very pleasant and engaging. Food was great and enjoyed by even a vegetarian..
Janet . 2016-12-17
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Delivered way before the time they said they would. The food is tasty and hot and the delivery driver is very polite. Would definitely recommend.
Sara . 2016-12-16
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First time ordering and we're very pleased!
Eleanor . 2016-12-13
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The best I've had for a long long time, thankyou
Eric . 2016-12-12
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Never ordering again, the food gave me a really bad bellyache and diarrhoea
Jhelisa . 2016-12-04
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Nice food but no different to any other Chinese , can’t complain it came quickly and tasted good. We were asked around 5 times within a 5 minute period if we were ready to order and felt it was a bit of a cattle market to get us in and out for the next customer