New China Garden in Liverpool

amazing, food is great , staff are amazing and welcoming , and the restaurant is clean and decorated well

I have been using this restaurant for years. For the last three times the steak has been disgusting it’s not like steak the texture and taste are awful, on my past 3 experiences I would not recommend this restaurant to anyone.

Always used this place for takeaways but lately it has gone down hill, waited well over an hour for our delivery, food was OK in general but I was the only 1 to have the char sui and chicken curry and oh my god I have never felt this ill in my life, unbearable stomach cramps and wreching all night long the following night, won't be ordering again from here.

Just got chicken egg food young for £7.50,not 1 beansprout in it. Literally scrambled egg and chicken, could of at least put spring onion and beansprouts in

Need to get there heads together They haven't had wai tip for weeks

Was really looking forward to trying the food and what can I say… disappointed! Food was lukewarm. Chicken was dry and chewy (well over cooked) prawn toast was rubbery. The sauces just don’t taste nice . Stir fry was very dry. Well over priced for what you get. First time buying and last. Shame

We really couldn’t complain about the food as it was very nice and portion sizes are good. It was the price that made us laugh, food as you would expect but £8 for two blackcurrant & sodas 😂

portions are tiny specially for the price, paid nearly 40 pound and we could of all ate double, for the price what you get is disgusting, and the food is just okay, Tysos down the road is nicer and isn't a rip off.

Really good food and not that expensive either

Good food, decent sized portions, reasonably priced

Never again special curry nearly killed me never been so violently ill in all my life

Went tonight to the new garden chinese it was the best I have had in the last twenty years will be back

Microwaved Chinese meals put this place to shame worst Chinese in the city

Absolutely lovely. clean, reasonable prices, nice staff. recommended

Really disappointed with the last couple of deliveries. Very poor. Fries looked like they'd been cooked a week ago. Won't be ordering again. Not what it used to be.

Great food staff been going for years

Tasty food and great service; made very welcome as always!

The food is always great here and the staff are very warm and welcoming

Used to order from here regularly when we lived in the area. I have since moved to Ormskirk but have not found anywhere as good. I can't replace the Char Siu and my sister won't eat Peking spare ribs from anywhere else. Love the place.

Takeaway from hear 2and week running. Banquet E is great value. Delivered on time, all very hot, excellent as always. Update: Another excellent meal delivered last night

Me and my wife love this place, the food is outstanding and always hot when you get it, and the staff are always happy tk help..

Just tried ordering a meal, sound like a new girl on the phone, she was struggling to take the order panicking and not understanding english, I found it so frustrating normally have no issues. Food is hit and miss sometimes fantastic others not so good. Think this will be the last time I use this place

Nice food, quick service and friendly staff but drinks are a bit pricey.

Staff are attentive, food is delicious and authentic. Real passion and attention goes into the food and service here. Cannot knock it!!! 100% recommend!!

Good service nice food very clean a very nice place to go for Chinese food lovely

Food was overcooked ribs so dry ,main meal was so sweet unbelievable in all honesty chips no taste on them had better from supermarket would have been alot cheaper nearly £20 for this rubbish.

Cannot fault this place...always the most amazing food and staff...10 outa 10..

Nice food, friendly staff and nicely decorated. Prices are good too.

2nd time I have eaten here. The place is super clean and the food is amazing, delicious and appetising. Will definitely be coming back and I highly recommend.

Food is great, service is fast.

Went to the New China Garden for my brothers birthday. Ordered the set meal for four - delicious! You can choose individual soups and tailor your main courses which was fantastic. The quality of the food was exceptional. The real bonus was the customer service - it’s was excellent and they were so tentative. They even gave my brother a birthday present before we left. Outstanding, we will be back again soon.

I went for a family birthday last week the service was shocking , the waiter didn't have a clue ,couldn't understand us and brought the starters out with the mains , the food was cheap ingredients, a lot of us left a lot of food and it isn't cheap never again!

I visited here saturday 15/01/2022 @ 6.15 starter and soup were really dissapointing crispy duck ok but mostly bone and not enoigh for three first vegetable to come bone dry onion was like it was three days old changed it plum sauce also a bit disappointing mixed starter not enough for three people considering it was a banquet for three costing £25 a head main meals were good staff very friendly and attentive but will not return here and wont recommend

Awful..ordered online for new year..3 hours later had to go and pick up and still hadn’t started cooking. Had to wait another hour in a restaurant full of angry customers with no masks during covid.

Visited here yesterday, got Chicken Satay and it looked like it had been frozen, it was like jelly in some places and all different textures! The rice looked like it had also been microwaved. Salt an pepper chicken wasnt spicy just onions thrown onto of chicken. Very over priced for what it was!! Devoed I had to pay for it tbh! Had better takeaways from other places for a fraction of that price. Defiantly wouldn't reccomend.

New China Garden has had a spruce up, very nice. The food and service was excellent 👌I have been eating here for years and can't fault the place.

The staff are amazing and friendly too the food is awesome too value for money

Delicious food beautifully presented very friendly staff

Nice atmosphere great food great service

Food was good, really hot and served quickly.

WOW WOW WOW THE BEST TASTING CHINESE FOOD IN LIVERPOOL Iv been to them all, china town the lot. This place beets everywhere by miles. Worth every penny! 2nd time iv ordered here now & just Had to wright a positive review I paid by PayPal too

since being taken over the food is a disgrace food smells funny not cooked AVOID at all costs

Just got a delivery from here and its absolutely horrible used to be lovely before the new owners took over chicken was grey the salt and pepper pork chops stunk n sui mais full of fat and grizzel husbands birthday meal was ruined just put it all in the bin

orderd a take out chiken fried rice portion curry and chips 15 pound would cost in chippy 5 chips were rok hard chiken was disgusting vile place stay clear

I have been using this take away for a wile now and normally OK. By after ordering meal on just eat. That the restaurant could not take that night . They decided to deliver the order the next day why I was out. after taking the money out of my account. I told them I was out and ordered the meal the day before. and they had a f you attitude witch resulted in me £30down with no meal I would never use these again.

I have just ordered char su which very hard, overdone, very charged. Su mias were warm. I just been very sick. I won't be calling them again. My order was £24 it was not worth it.

Always putting the prices up!!! ,, the prawn crackers was stale, and no meat in the hot an sour soup, chips like cardboard,, used to love this place but gone rubbish,,, we go the golden pheionix now down on west Derby Road,, far better value for money,,

I absolutely love this place. I always eat here, my absolute favourite food. I can not fault it. The staff are lovely and so friendly.

Been using this restaurant for over 30years love everything about the place. Spring rolls are out of this world, salt & pepper ribs, special curry with fried rice and the banana fritters all fantastic. The staff are excellent very friendly and always great with the kids.

Great restaurant, great staff, I highly recommend the prawn toast.

We eat here tonight 26/12/2019 me my husband my son and my pregnant daughter in law service was fantastic didn’t have to wait long at all. Everyone’s food was fantastic and delicious no complaints at all! Can’t believe we have never eat here before, will definitely be eating here again. Thank you very much for your fantastic service 👌

Food was inedible, no flavour whatsoever and lukewarm my daughter and granddaughter’s only had a mouthful and left the rest, prices far too expensive for mediocre food would never go back. Also not drinking alcohol, there was no provision for alcohol free drinks, I ordered jasmine tea which was made with a tea bag definitely no flavour whatsoever it was like drinking boiled water

Worst in Liverpool, staff rude, food horrible, toilet dirty & smells & to top it off ifs expensive 😡😡

Put off by the hair on my ribs. Even though it was early and half empty, the orders were wrong. Staff were very pleasant but I can’t go back there now. Hair in my food is a massive issue.

Ordered for the first time and will not order again Food was inedible Singapore fried rice was hard and clumped together and tasteless Salt and pepper chicken was just battered undercooked chicken and onions Really expensive for horrible food that was cold and tasteless

Ordered a pick up lastnight, Special omellette and fried rice. Fried rice was freezing and the omelette was inedible. Not one to go back to places to complain so it went inthe bin. Sorry but not up to any standard whatsoever.

From the outside it doesn’t look like much and as other reviewers say, the decor is a little dated and there was only a few people in here when I visited. But the food was absolutely lovely and the servers where polite and I found the food reasonably priced, I will be visiting again! If you want nice Chinese food id suggest a visit xx

Basic Chinese’s food to be honest.

Great food.fantastic.what more do i need to say.go and try it

Food was tasty and portions were generous. Chicken and sweetcorn soup wasn't so fresh though

The service in this place is the worst by Far worst place I have ever been to the attitude on the lady in there is terrible she’s a horrrible person over priced drinks they charged us 10 pound 50 for a can of Fanta a glass bottle of Diet Coke and small orange cordial day light robbery I will not be returning and will be telling eveyone I know not to go there give me the fuhong on cherry lane any day

Horrible food chicken was soggy, got given the wrong food, absolutely freezing In there, can count on one hand how many people was there for entire 2 hours we was there.. would not recommend!!

As I am I hospital and had not eaten all day I ordered a takeaway of crispy duck and sweat and sour chicken. The duck was burnt and inedible. I tried to eat a little bit and it was that bad I got it stuck in my throat. The chicken from the sweat and sour was sweaty, and the sauce was separate and that was like coloured flavoured water and some vegetables. I phoned to let them know I was not happy with the quality of food I received. There attitude was well we have your money and not bothered.

Good good good service. Only place open in the area after ,10 pm. Because of that we will return

Great foid & get together with friends xx

Loved this New China Garden, great service, food hot and fresh, no complaints over any of the food, very friendly atmosphere

Good food good company my daughter enjoyed having her birthday meal here

Great Service, Great food, reasonable prices, we come here often as we are never disappointed.

Comimos aquí para el Día de la Madre. . . Reservé para 7 personas y obtuve una mesa que hubiera sido cómodo para 4 - 5 personas máximo. . . Literalmente no hay espacio para piernas o codos. Al lado de la barra / inodoros / área de espera, la mesa parecía estar atrapada allí para llenar un espacio. Pedí una mesa diferente para que me dijeran que no; no se ofreció ninguna alternativa a pesar de que el restaurante no estaba lleno. . . ¡Era tan pequeño que teníamos que equilibrar los platos de comida en los estantes que nos rodeaban! !Estaba ocupado, ya que era el día de la madre, todo el personal era lo suficientemente amable, parecía excesivo, la comida salió en diferentes momentos (no me importa esto ya que prefiero obtener algo fresco que esperar sentado para que el resto listo) que dijo que la diferencia en los tiempos de espera se convirtió en una broma.La calidad de la comida estaba bien, no es la calidad típica de un restaurante más un medio - bajo final para llevar. Me gusta haber pescado al vapor en soja y jengibre, algo que no obtendrías de una comida para llevar, pero era solo tu típico chino "inglés".El menú y la decoración, tenedores, platos, etc. necesitan una modernización masiva. . . Solo se siente como si hubiera quedado obsoleto.  146 más tarde me dejó deseando haber ordenado un banquete masivo en el local y me quedaron 70 en el bolsillo.Es triste decirlo, pero no volveré corriendo.

Always a pleasure to eat here, fabulous and attentive staff and the food is delicious.

Good was lovely but it's expensive for wot it is

This is a pathetic dis organised restaurant i ordered my food an was told would be with me in an hour! I waited over an hour an called back to see were my order was an was told oh were jus about to start cooking it!!!! PATHETIC

Vinimos aquí demasiado temprano a 445 h, pero nos permiten sentarse en nuestra mesa hasta el equipo terminado su té; hospitalidad en su mejor momento. 'Cliente' viene a la mente. Pidió la habitual sopa de pollo siu mai, maíz dulce y har kau para empezar. Luego tuvimos gambas sal y pimienta salsa de ostras y el brócoli en este último para morirse.

Great food, great staff & reasonable prices

Good food and, nearly, always quick service.

Waited over an hour and a half. Food has gone down hill luke warm soggy tasteless and really small portions. Never go back to the Restaurant or order a delivery again.. such a shame been going for years

Worst meal we have ever had. We couldn't eat any of the courses. Still made to pay even though we couldn't eat it. Prawn cocktail is a health hazard! Won't be coming again.

Staff always friendly and helpful. Food is lovely!

Comida peor nunca 4 personas pasamos casi £90 sopa fría, nuestro arroz fue servida y 5 minutos más tarde tuvimos que pedirles que quitar porque nuestro curry podías ver que llegamos. Cuando finalmente llegamos nuestra comida, la carne estaba dura. El curry fue simplemente salsa, sin setas, personal comida dividido en la mesa como que sirve. Sin duda nunca ir allí de nuevo.

Ate here every New Year's Eve for the past 3 years. Food is so delicious and staff are pleasant and helpful. They also do takeaways which is on my list to try. Booking a table is ideal as it does get very busy.

Have to admit been long time since I've been and had a few embarrassing birthday surprises but nice restaurant, nice food and helpful staff.

Eaten quite a lot of Chinese food and this was definitely good! Served promptly and of excellent quality. Returning tomorrow in fact!!

Que comer un montón de comida china este lugar sirve la mejor en Liverpool nada llegue a este pequeño restaurante.

I was no happy with the chicken it was not cooked probably and when u are eating the watch u eat and I felt very uncomfortable with them watching me and they were very rude towards me n my friends as we tried to Complain

Never be served on time. Deliver the order with the wrong food all the time. They never give any receipts so can't argue if there anything is wrong

Decided to this restuarant for a change. The staff were all helpful. Customer service was vert good we coildnt fault them. The meal was plentiful and of a very high standard. We would definitely eat here again

Restaurante Chino agradable, con un gran menú, buenos precios y las bebidas eran muy baratos. Sin duda volvería tenía una agradable comida.

Friendly restaurant food are excellent

We ordered food tonight like 3 different varieties. They gave us totally different meal.spent more than £40. While we called them their response really bad & they have blamed us that we made wrong. Please aware when you make the orders. Ask them bill or open your food boxes & check before you leave.

so good. The singapore vermicelli was amazing!

Spent over £60 for cold food and half cooked meals on Christmas Eve. Rang up to complain and was told they're too busy to re-do the food and inquired about a refund before the so called Manager became very rude and resulted in her putting the phone down on us after we approached it in a civil manner. I then gathered the food that wasn't binned (4 out of 6 binned it) and took it to them were I was told just because part of it had been eaten (1 rib and a bites out of the meal) I couldn't have a refund. Left it at that and will never be going there again. Chips - Freezing (literally)Ribs - cold, Some overcooked, most under cookedChicken - cold, Under cooked Some sort of dark meat - I was told that wasn't too bad just cold.

Food wasn't to bad but the attitude on the old Chinese lady was vile. She seemed to sniff around regular customers. I took 2 children and they were snappily spoken to when asking to take our orders. Vile little woman.

If your looking for a no frills but great food restaurant this is for you!! Food is always plentiful & tasty, not always served together but well worth the wait. Not the finest of dining experiences but the food makes up for the lack of finesse! Always find the staff pleasant if somewhat laid back.

Spent £55.00 on a few meals to be take away when I got home the half of crispy duck was burnt basically crispy bones so called them and asked to speak with manager they asked what the problem was I told them and asked again to speak with manager they told me he was in Hong Kong so I should go and look for him there when I asked if that's how they treat customers they put the phone down.

Firstly I'd like to say I've been going to new china garden ( both restaurant and takeaway) for several years, mainly for it's convenience. The food is hit and miss but it's in near proximity to my home so I go! Last night Saturday 26th September I placed a telephone order for delivery to my home at around 6.15. I asked how long it would be because in past experience I've waited quite a while. I was told "won't be long" Two hours later my food still hadn't arrived so I telephoned the restaurant to enquire about it. I'm still shocked at what I was told. Yes they were busy and I had been patient in waiting 2 hours. I told the man how disappointed I was and he suggested I was "after a free meal" this was not the case and quite frankly I am insulted by his reply. After explaining that I thought it was poor customer service and suggested that they notify customers of the duration they will have to wait ( so they can make informed decisions as to whether to go somewhere else) , I said I would write a review on trip advisor to warn people of this ( as it's not the first time) and I was told " I don't bleep care) I'm disgusted and when I went into the restaurant the staff were less than accommodating .. Basically no concern that I had waited over 2 hours! I left without food as I didn't feel comfortable accepting it .. Downright rude and lacking in customer service skills. I remember getting a black hair in my rice ( I have blonde hair ) and they just apologised and changed the meal .. Or did they .. It's the type of establishment you go to when you've had a few drinks and can't be bothered to take a taxi to town. I wouldn't go because the food is special and the customer service is abysmal! Get an Indian instead. Disgusting!!

Technical issue on main telephone number please call alternative telephone number 0151 281 4500Thank you

Best chinese in ages! staff friendly, food came out hot and fast! Always tasty, will definatly be returning and would recommend to others

Call in and ask for help with the ordering if you are shy. The staff will help if you mention what you like, beef, pork, seafood and they will help. Remember to order vegetables. Have Dim Sum in small quantities and then have the main courses, have a plate of Roast Duck for us.Surprised the chefs whilst they were having their lunch and thanked them for an excellent meal.

food is gorgeous, and served fast and hot, waiting on staff are lovely but seem to rush you, IE as soon as you put glass down take it, as soon as we sat down came over for food order, hadnt even ordered drinks at this point, think the staff just need to communicate a little, would return and would recomend

Called on Easter Sunday and choose the set 3 course menu £14.50 the Waitress shouted at us and seemed put out when we asked for separate bills as there were a number of us eating. The food was okay but have tasted better for the price, the chicken and sweetcorn soup was tasteless but the spare ribs were lovely. I choose the chicken curry which was okay but nothing special my husband ordered the beef and mushroom which he described as bland. Advertised and ordered a glass of coke £1.70 which as a small bottle of coke with ice only half filled the glass, a jar of water would have been nice but this was chargeable, would not return or recommend.