Based on 4 opinions finded in 1 websites
Based on 4 opinions finded in 1 websites
Nº 844 in 1309 in Cheshire East
Nº 30 of 64 Chinese in Cheshire East
Opinions
very driver who could not find our location despite having our full address, postcode directions from me including a prominent nearby landmark. I tried to call the takeaway several times but my call went immediately to voicemail. I used the Just Eat web help to resolve the issue. Eventually, I was contacted by the manager who was very apologetic and informed me that there had been a mix up with orders and that our meal had gone to the wrong address. He informed me that he would personally deliver a replacement order in 7 minutes and offered a 15% discount on our next order. The meal was delivered within the 7 minutes but was now over an hour late. The meal was disgusting and was clearly the initial order. It was very dry, cold and greasy. Papadums were dripping in oil and the nan bread very dry. We immediately complained and requested that the meal was collected with a full refund. The meal was not collected and went straight into the bin. We use Just Eat regularly and have never experienced such poor quality food and customer service. Please avoid this takeaway restaurant,
Odyssey540484 . 2019-01-18
MORE AT TripAdvisor
Visited this restaurant for the first time excellent service with friendly atmosphere. Food was authentic, well presented and full of flavour. Portion sizes were plentiful would definitely recommend this place to anyone.
AnmolAM . 2018-11-16
MORE AT TripAdvisor
Excellent service and foods are brilliant, went with my family. All of us enjoyed and wanted to go again and again their variety of South Indian food. Best restaurant with quality food in the area.
Junaid R . 2018-11-12
MORE AT TripAdvisor
Guys try this place , it’s super Indian food , choices of street food Yammiiiii. Bhel, samosa chat and dosa is also available, must try once.
367kirans . 2018-11-08
MORE AT TripAdvisor
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63 Opinions
The price should have been £32.90 it was £34.90 when it arrived the driver showed me a receipt it wasn't his fault or what I was told over the phone the food was poor the chicken was like rubber and the chicken fried rice was well over cooked like risotto the salt pepper chips were dark and definitely warm ups they need to clean there fryer oil well over priced compared to other takeaways in the area that produce better food.
38 Opinions
Great place to eat, the food was delicious Very friendly and welcoming people, I will recommend and give em 5 stars
175 Opinions
First time back since the recent re-opening and very plesd that standards of food service and general welcome are very high. Menu has been simplified but still has all the favourites. For 4 people we had 2 starters, quarter duck with pancakes, 3 mains and 2 rice and there was plenty to eat. Bbq ribs were tender and fresh and duck juicy . Mains of king prawn chow mein( large plate ) ,sizzling beef and the best shredded chilli beef we had all tasted. Excellent service from Hannah and the rest of their team. Great to know you are back with a great offering - we will return.
33 Opinions
After a recommendation we gave it a go. Food was lovely, really fresh ingredients, service was good and they have a 5/5 food hygiene rating. We probably won’t go anywhere else if ordering a Chinese takeaway.
84 Opinions
Used once before for sweet and sour chicken and it was so vinegary tasting I binned it and vowed never to use Kam Fai again. Always use Chinese Garden. However it's now Tuesday and Chinese Garden is closed on Tuesdays and my son had been his friends and had salt and pepper chips from Kam Fai and wanted again. Reluctantly ordered and once again food for me inedible. Binned mine and had a bowl of fruit and fibre. It was the worst and wettest crispy shredded beef I've ever had. It wasn't even close to crispy. Definitely will never use again.