Naturally Hawkshead Cafe in South Lakeland

Buena comida, personal amable y personal de cafetería muy servicial y personal de la tienda, y mucha gente aquí dice que la comida no es barata en todos los lugares de los lagos es cara

Recientemente visitamos el café mientras compramos en Hawkshead. El café estaba cerrado cuando llegamos inicialmente y tenía un letrero que decía que volvería a abrir a la 1. 40. Varias personas salieron sin querer esperar. Cuando 1. Llegaron 40, el café no se abrió, pero un miembro del personal comenzó a limpiar las mesas / sillas, etc. Finalmente nos sentamos a la 1. 50. Pedimos 2 sopas y una tostada de frijoles horneados para niños. Otros clientes nos siguieron y todos recibieron su comida antes que nosotros a pesar de que fuimos los primeros en ordenar. Nuestra comida finalmente llegó a las 2. 35! La "sopa" estaba tibia y parecía como si se hubiera licuado una lata de tomates. El personal era muy hosco y desinteresado y era muy evidente que no querían estar allí. En el clima económico actual, pensamos que las empresas apreciarían las costumbres de las personas. No volveremos a comer allí

Casi nunca publico una negatividad en TA, pero tengo que decir que el desayuno "inglés completo" en este establecimiento era pobre, sí, lo comí porque tenía hambre, pero mis dos huevos, sin yemas, la rebanada de tocino estaba muy bien hecha de hecho. quebradizo, el tomate a la parrilla no estaba a la parrilla y nunca recibimos la morcilla y solo nos lo notificaron cuando se entregaron pkares en nuestra mesa. Solo me gustaría aconsejar a la cocina del establecimiento que se tome un poco más de tiempo y cuidado en producir la comida y será un ganador, el personal es agradable y los controles de covid son buenos, pero como digo, el desayuno fue una verdadera decepción.

De nuevo, ¡no puedes quedarte fuera de la gran tienda! El café era más pequeño que la última vez, pero esto se debe al distanciamiento social y, a diferencia de otros lugares que hemos visto, este estaba bien espaciado. Dos desayunos ingleses completos, regado con café Farrars, encantador y todo súper seguro con un personal joven y amable y una tienda de ropa al aire libre súper increíble. Ps y un código QR, se requiere una aplicación para escanear.

Áspero y listo describe mejor esta desafortunada experiencia. Lo bueno fue que la sopa (naranja y zanahoria) estaba sabrosa, lo malo fue que estaba tibia. El pan era barato en rodajas. Sin embargo: El sábado 26 de septiembre hubo un requisito legal para mostrar un código QR; el personal parecía no saber nada de esto. Insistió en que demos detalles de seguimiento y rastreo cuando QR lo hubiera hecho y está destinado a lidiar con esto. Todas las demás tiendas / cafés tenían uno en exhibición. ¿Qué dice esto?

Was a lovely little cafe right next to car park so prime positon, now with limited menu, used to do a fantasic full breakfast.

Popped in after being here in the summer , staff were welcoming , polite and the farrahs coffee was as good as ever , even gave me a free slice of carrot cake which was rather yummy. Then bought a new winter coat in the shop, always buy something here

Popped in for breakfast this morning. The only breakfast items available were either sausage or bacon baps. Both my husband and I ordered the sausage. I think it was the worst sausage sandwich I have ever had. The sausages tasted like they had been microwaved then deep fried! They were very greasy and the skin was chewy not crispy. The coffee was also poor and took about 10mins to make. Very disappointed.

I understand it’s winter season and cafes and shops in Hawkshead are quite but it’s no excuse for both members of staff to sit and eat lunch at 1pm in the afternoon while customers are waiting. A young member of the team served us at the till and made the drinks, training is highly recommend in your staff. If naturally Hawkshead intend to charge there customers £3.25 for a flat white please ensure your staff are trained. I myself are barista trained and work in hospitality and can understand the pressure of making a flat white but I had to ask for it to be remade 3 times. In the end I poured my own milk in. As a resident in the village I won’t be coming back!

Naturally Hawkshead is great. Food and staff excellent especially Patricia who always gives us a warm welcome

Had a very good experience at the cafe today when I stopped on my lunch break. I had the bacon sandwich which was okay but still very nice. However it was the coffee that sold me. I had a cappuccino and it was amazing. Best I’ve had in a long time. The staff were also really helpful and friendly Especially the young waitress holly who went far out of her way to make sure I had everything I needed etc and that I had a good experience. Everyone was really friendly and it was a very worthy visit

Called in and the staff were very helpful and the soup was great. My mother loved it, so must be good.

We visited four times during our stay and on each occasion enjoyed wonderfully prepared flat white coffee using Farrers of Kendal coffee!! Staff were incredibly friendly and welcoming too! We can also highly recommend their lemon meringue pie, delicious!!

It seemed to have a "whatever" attitude when we visited. Service was OK but a bit haphazard, the Cumberland sausage in the bap was good - once it arrived. Plenty of tea in the pots but we needed to ask for a refill of milk twice to match it. If you have time maybe there's another cafe to try in the town.

the food was lovely. it was a wet day, we were warmed up with hot drinks, the food came, oh oh oh seduced by food when we had been walking what seemed like forever. it is a clean place to eat, you enjoy your food more in a clean place. the staff kept checking on us. good prices. walkers are happy to part with money if we know we can eat well. we did.i compliment all the staff members on the attire they all wore and the manners and respect shown.fast service, you do not have to wait long, no request is overlooked. we will return. thank you to everyone. well worth your 5 stars .

Went into the shop for shelter from the rain, found the cafe, staff were so welcoming. We had a nice sandwich, soup and coffee nothing was to much trouble. Dog friendly too. If you're in Hawkshead go in and try the soup delicious. An added bonus is 70% off walking clothes and equipment.

Good bacob roll. Good service. A variety of gluten free options. Most shops could learn a lesson from here

I enjoyed a gorgeous Ploughman's lunch here and would thoroughly recommend a visit. I cannot remember what my friend ate, but she enjoyed it too. They make an excellent Pot of Tea too.

Este lugar hace buenos negocios porque está justo enfrente del aparcamiento principal, con precios exorbitantes, en Hawkshead.

Me metí aquí para sentarse y decidí tomar un café, y fue muy agradable también.

We visited as a family, 2 children and 4 adults. We all ate breakfast and had drinks. It wasn’t a cheap place but the food was good and staff were friendly. I really liked that they source other local lakes produce for their menu and there is a list on the wall of the products they use. I would definitely call in again if I happened to be in Hawkshead again.

We were welcomed as soon as we entered the store. A nice sight to see people happy in their job, the staff were very attentive and looked after the 9 of us really well. Food filled the spot, coffee was nice and hot, and the lady serving, whilst taking our plates offered a discount on some cakes if we would like any, we were previously not thinking of it, but couldn't refuse. We would come back and recommend.

Came here the other day after camping for a cheeky lunch. Was spot on cant complain! Full English was incredible.

What a lovely cafe,felt welcome from the minute i walked in, staff were polite and attentive and the food was delicious, especially the vast selection of yummy cakes, I've told all my family and friends that they have to go.

They say you eat with your eyes, this being the case I found our breakfasts very disappointing. Bacon was fatty, looked covered in grease and for undercooked (even though I had asked for well done), beans and tomatoes lukewarm and brown toast paper thin. On the upside coffee and service was okay but the staff were not aware of what was on specials board even though it was situated by entrance opposite counter.

We visited the Hawkshead store to purchase a new coat each, which we did! Great staff and knowledge of stock. We were invited into the cafe for a coffee by the manager which we accepted , we also bought two scones , one fruit and one cheese scone with cheese and chutney , all homemade . All in all a great visit with friendly helpful staff in the cafe and the shop, thank you.

Nos entregaron cuchillos aún sucios y húmedos que parecían tener un 'cosquilleo' en el tazón de lavado. El cuenco, donde se servía el queso para el bollo, estaba sucio. Ver foto

Entré para ver una cantidad muy limitada de comida en exhibición, así que cogí un café y un bollo para luego darnos cuenta que podríamos haber comido un bocadillo mejor. Es extraño tener los menús en las mesas en un lugar como este, así que no cometas el mismo error que hicimos nosotros.

Stopped here after visiting the Beatrix Potter Gallery.

We all decided to go out for breakfast and after reading positive reviews we decided to go Naturally Hawkshead, I went for the Cumberland and egg bap but without the egg, I asked if I could have tomato instead of the egg and they went and charged me 75p for 2 slices of tomato. Daylight robbery! My friends and 2 full cumbrian breakfast which weren't very hot and really didn't enjoy. We were so looking forward to a really tasty breakfast but left feeling really disappointed

Went after being at the chocolate factory, unfortunately, very bland and limited. Could be the lateness of our visit, but nit somewhere we would go back to, even with its cloths shop in the same building.

Hace poco visité esta cafetería en una visita a la fábrica de chocolate en Hawkshead. mi hija pidió un sándwich de queso fuera del menú para niños 3. 75 para dos piezas de pan blanco con un poco de ajedrez rallado, no hay problema, es un poco caro, pero es lo que quiere. Mi esposa pidió una toastie de queso tampoco es un problema, pero como no estaba en el menú, pedí una. 6. 75 para el mismo artículo que mis hijas pero tostadas! ! ! ! ! venga. 3. 00 para usar una parrilla y si crees que un poco de ensalada y ensalada de col lo compensa con un error, puedes comprar un pan por 1. 00. Lo siento Hawkshead caf, pero realmente necesitas ordenar tus precios exorbitantes, no me importaría dejarte una propina ya que la chica que servía era agradable.

Entré después de un largo paseo por la colina con mi esposa y mi perro.

We stopped here for a quick coffee and a look around the shop. Large car park outside which is for permit holders only so couldn’t park there. The adjacent car park cost £3.00 for 2 hours. No option to park for half an hour which is all we needed. We went somewhere else and so did several others in the space of a few minutes. I’m sure this situation is no fault of the Hawkshead shop -more likely the parish council who is doing nothing to help its local business.

The Cumberland sausage in a bap was good and made a quick welcome lunch. The staff are welcoming and helpful. The cafe is within the shop which is excellent for those searching for outdoor clothing and boots

¡No puedo creer que estas personas todavía estén en el negocio! ! Vinimos aquí hace dos años y la comida era encantadora ya un precio razonable. ¡Los nuevos propietarios claramente quieren retirarse temprano con los precios que cobran por las hamburguesas para niños! 5. 25 por una hamburguesa promedio de 4 onzas que venía con hojas de ensalada marrón y sin chispas para hablar. ! ! ! ¡La esposa y yo pedimos una sopa que venía en un tazón del tamaño de una huevera y tenía un sabor insípido! Pollo y maíz dulce, bueno, eso es todo con un poco de agua tibia añadida. Yo mismo podría haberlo hecho mejor. No comas aquí, ¡evítalo! !

This cafe is ok for drinks. Quite pricey but it is in the centre of a tourist area. Teas were of a good quality. Staff were friendly and obliging. The cafe and shop are dog friendly.

Popped in since close to the car park. Ordered veggie burgers what turned up were cold baps straight from the fridge /freezer and barely warmed veggie patty a miniscule salad and Cole slaw which was more mayo than veggie.

Food and drinks overpriced, and were not that great. I don’t mind paying a little more for something if I enjoy it, but I was really disappointed here. Ordered a lemon tartlet. Nearly all pastry and couldn’t taste the lemon at all. Bland. Cappuccino not the best I’ve had.

The staff in the shop were very helpful after I had bought a top so I tried it on back at our appartment and had to take it back next day they were very helpful tried to find me a top which would fit, could not so we got our money back

Expected to queue up three times while drinks going cold to receive adequate amount of milk for one pot of tea and one Americano. At £2.95 per Americano I won't be going back as the milk is obviously being rationed

We had the premium steak burgers (the chicken burgers had sold out) and I was asked if I wanted bacon and cheese on them to which I said yes, thinking it was included. I later saw that these were an extra 75p each making the burger £9.45. I thought this was expensive for an average burger with salad (no chips) particularly as you had to queue to place your order. There was only one ladies toilet which didn't seem sufficient for a medium sized cafe. It also doubled as the disabled loo and baby changing facilities.

Great wee find right beside main car park. Dog friendly and leads to main Hawkshead store where you can shop with your pooch. Breakfast was superb and nice friendly ladies behind counter.

Called in here for a spot of lunch when visiting Hawkshead for the B.P Gallery was cold and wet so wanted something warm, so opted for a soup & sandwich meal deal for £8.95 each bit expensive I thought but was cold and hungry so couldn't be bothered to go somewhere else we had 2 soups to choose from we had chicken & leek i had a ham sandwich hubby tuna, we had a coffee and a pot of tea the bill was £22 I think, meal came and it was just soup and a sandwich no garnish crisps or anything soup was lovely though deffinitly homemade, they had run out of jacket potatoes and I noticed on the wall they did burgers the lady on the next table had quiche but these were not on the menu we had. They do a selection of cakes but we didn't have any, this cafe also allows dogs which I'm not keen on personally, not somewhere I would go to again.

We have stayed in the area regularly and always call at the Hawkshead Cafe for its pet friendliness and good cafe menu.

Stopped here for a look around the shop, to find they had a cafe. The cream tea was very average, no freshly baked warmed scones and clotted cream here! Not what I’d expect having seen and tasted some of the other Hawkeshead produce.

A great place to stop for a snack or meal. Food is cooked to order. Some wonderful cakes. Coffee is excellent. A great selection of ice cream too. Very dog friendly ..there's even a mini menu for dogs.

We stopped here for cream teas and sandwiches. Lovely selection on offer - the homemade cakes looked amazing!! Staff were clearly rushed off their feet but maintained excellent customer service. Would recommend and return!

This cafe is, unusually, based within an outdoor clothing shop. The coffee was good, and there seemed to be a good range of food. They are the only coffee shop we have been to in the Lake District which does not serve soya milk, which my wife prefers. All in all, it felt a bit ordinary.

This Café is part of the Hawkshead outdoor clothing shop and specialises on using local produce (some of which we did not sample as that includes the ice-cream and bakery products that we try to avoid). The menu is not that extensive but the light bites do include soups, cold sandwiches, bacon or sausage baps and jacket potatoes with one or two hot specials each day. We remember from a previous visit that the soup and a roll were good value and tasty (with a choice of two soups on offer) but this time we all choose the Pasties and asked for a salad and coleslaw garnish. Certainly tasty and reasonable value. We had arrived towards the end of service and took the last pasties on offer. So, they had been sitting for a while on the hot plate and the pastry bases were a little tough to cut. That was more a function of our timing rather than the quality of the pasties. We have eaten there before and will probable eat there again.

One of those times you wish there was a rating between 'average' and 'very good'. This light and airy modern café is pleasant and offers good snacks and drinks. There is also some delicious locally made ice-cream available.

Called in here just before they were due to shut, nothing was too much trouble kindly served us with some really nice cake and a big teapot for one, which you could get 3 cups of tea of. Staff were very pleasant. Would definately recommend anyone to go in.

Always like to try local Ice Creams and this was the best place. We tried a few flavours over the week, best being Rum and Raisin and the one with toffee crisp in it, cannot remember the name but delicious. Will return.

Stopped off for coffee & cake after an afternoon stroll. Very friendly staff & a dog friendly cafe. The food & cakes all seem to be locally made.

A lovely cafe with good drinks and selection of cakes and other delights. We had a lovely scone which were freshly baked Staff really pleasant

We always come here when we are Hawkshead. We stay at the Lakes Lodges site nearby and come here for lunch before checking in and breakfast before heading home. The staff are friendly and cheerful, it's clean and bright and I like the vegetarian options.

You don't expect a nice café in an outdoor clothing shop, but that's what this is. We were both delighted to wander around Hawkshead & then to find this large outdoor equipment & climbing shop had its own café. We only wanted a drink & a sandwich each, but we really enjoyed both.

We were a group of all female motorcyclists out on tour for the day. We arrived tired and very hungry and were met by two incredibly friendly staff members and were made to feel like royalty. Di was one of the staff members and she was just lovely. I'm sorry, I didn't get the name of the other lovely lady. The food was spectacular. The coleslaw was creamy, the balsamic vinegar dressing on the salad was really nice. My pannini was made to perfection. We were fed and watered and treated like family. Thank you Di!

I don't usually write reviews, but I felt this was needed. I came to the naturally Hawkshead cafe for a quick coffee before the marathon started, I've never been been served by such a miserable person in all my life! Terrible customer service, she made me feel like I was being a burden just for asking for a coffee?!

One of the best breakfasts I have ever had. Very friendly, great coffee and full Cumbrian breakfast. Dogs very welcome. Will definitely visit again.

I visited the Café on Sunday 13th of May after a day out cycling. I decided to order a bottle of Fanta and a cheese salad bap. I was staggered when the assistant behind the counter said £8.75. I paid and waited for the sandwich to be made. I checked the price of a bottle of Fanta which was £2. This made the cheese bap £6.75!!!. I queried this as a BLT bap was only £5.50 so how could a cheese salad bap be £1.25 more.??? Needless to say I won't be visiting here anymore. Buyer Beware!!!!

Called here after walking from Ambleside.What a disappointment coffee tasteless and the scones were more like rock cakes.Had a job to cut them in two with a knife.They came with jam which I normally wouldn't have but needed it to make them edible. A member of staff came and asked us if everything was Ok.When I told her the scones were stale she replied that they were fresh that day. I personally make a lot of scones and know when they are old. We were staying in the Lake District for 5 nights. We went to a different cafe every day and these were the most expensive and by far the worst I have ever tried to eat plus the coffee was tasteless and again the most expensive. We will certainly not be going there again when we next visit Hawkshead.

It’s very rare I write a bad review, but this place is really very poor. I didn’t buy a cake to go with my Tea as they all looked burnt. The Tea was so weak my parents wouldn’t drink it. I just think when a small coffee shop charges more than a Costa something got to be wrong!

We went to the Cafe for a Drink and a cake. The coffee was rather weak and a poor quality and the tea with a real bag that leaked. I had the Strawberry and cream sponge, that was both rather dry and unappetising, my partner had the chocolate mousse cake was rather sickly with a very thick buicuit base that was very difficult to cut through. The staff were attentive and friendly hence the Three Stars not less. We did not complain at the time because the staff were very busy.

The staff were very friendly and I have no issues with the service. The Broccoli and Stilton soup, however, was watery and tasteless and very poor value for money.

Cafe extremely busy with people on arrival and a couple of tables left as we arrived but the only staff seemed to be the poor girl serving at the till. A lot of noise from staff laughing and joking out loud in the kitchen (sounded...

Called in for Brunch. Café was quiet and service was very attentive and the food was of a good standard. Nice and clean too. Families and dogs welcome.

The Bluebird (see earlier review) this isn't. Sadly it represents the other end of the scale, captive market = sorry service and food. (As seen so often with motorway services). It's a Saturday afternoon, low season, yet despite a huddle of staff and only a trickle of customers, the empty tables are piled high with old plates and cutlery and no sign of anyone collecting them. It's not unpleasant as a place, nineties modern, but somehow it feels like any enthusiasm has drained from it. A few leftover cakes on the counter (it's two o'clock, not 4.30) (again compare with Bluebird), filthy toilets (why??, this is Hawkshead not Euston Station) but summing it more than anything is the tea. Three cups, three tea pots. Surely one is decent. Nope. It takes a rare art to brew up something with absolutely no taste.To do it three times is astonishing. Flavourless, devoid of any taste, and served with equally insipid interest. It doesn't take much, clean loos, a nod towards service, and a passable brew (and yes we did leave time for it to infuse). Whatevers, sigh, why bother, kinda sums it all up,

Not a particularly busy day, but the café was full of people waiting for food. I waited to be served for 10 minutes in a queue of just 3 people - in the end I gave up and went elsewhere. It's great that dogs are welcome, but like lots of other reviews, everything is too slow - the staff are not in any rush, or interested in smiling.

Called in here on a bus ride on the way to Ambleside. I wish we hadn't bothered getting out! Wanted a breakfast but they're not served all day and we missed the deadline by five minutes and had to make a snap decision to have sausage sandwiches instead. Yuk! Dry as a bone and really boring. Left half of mine as I couldn't get it down! Wanted some of the dog specialities as well but they'd run out. Some Americans were on the table next to us and seemed very disgruntled at their disappointing food as well - I felt embarrassed for them. The cakes looked nice though but as our disastrous 'breakfast' had already cost us a pretty penny, we didn't want to risk wasting any more money.

Stopped for a coffee before exploring Hawkshead Village. Very clean and well presented. Normal choice of drinks and cakes on offer all set up for the tourist trade. Saw a great couple of great breakfasts go out with local food common to these parts. And staff were friendly and knowledgeable for the area. A good pit stop before after or during your visit.

Visited this café again in September. Great place for a coffee or a snack, especially whilst waiting for a bus. Very friendly atmosphere and wonderful staff. They couldn't have been more helpful. Would recommend for anyone wanting a no frills visit. Dogs catered for with their own menu!

This is the first place we found. Breakfasts were £7 I think tea was £2 and got a pot. I cancelled the beans and black pudding as I'm not a fan so mine was a was a bit small but hubby enjoyed his,

We had breakfast here every day as it is pet friendly and the staff are wonderful work very hard to keep it clean ad well stocked the breakfasts were lovely and made to order so nice and fresh - great coffee

Okay choice of snacks and drinks and good seating but overpriced for what it is. Clean quick and friendly and they have a short season but would fare better if they had a fairer pricing policy

We don't have a dog but we were browsing in the shop so decided we might as well have a drink and a snack whilst we were there. We ordered toasted tea cakes and a pot of tea for two. As I like my tea black and weak I always ask for a pot of hot water wherever I go, which is not normally a problem, but in this cafe I was told I couldn't have one, it was not allowed! By the time our teacakes arrived the tea was stewed so ended up leaving it, which was a pity, as it was the most expensive snack we'd had in Hawkshead.

Fantastic sausage and bacon roll with a pot of tea. Certainly set us up for a walk to Tarn Hows. Definitely recommend.

If you want to feel welcome when finding somewhere for a coffee/light lunch or cup of tea and cake this is the place to be. The food is all home cooked and served with a smile. You can buy doggy popcorn and dog ice cream although a bit of a gimmick and not cheap a nice treat for our 4 legged friends. Please note the adult ice cream was yummy.

Me encanta el helado de aquí cuando finalmente te sirven! El personal siempre da moody y nunca agrietado una sonrisa. Siempre he oído hablar sobre ellos o qué planes habían sido hasta . Mejor les decía cómo había sido un día de basura allí y no podía esperar a salir. . . Me refiero a venir en una cara feliz en el clavo y charlar sobre cosas agradables mientras los clientes están allí. Nos gustaría volver pero para sacar el helado y espero no tener que esperar mucho tiempo debido a todos ellos charlando en la espalda!

We were a party of 5 for lunch & this place looked inviting .....plus you can go shopping before/during/after you've eaten as it's in the Hawkshead outdoors shop. The food was excellent but I was slightly disappointed by the milkshake - there was nothing wrong with the shake itself but I felt at £2.95 it should have been bigger and/or better? Where they really excelled was when we discovered a freak issue with my Mum's lunch. The response was immediate, excellent & much appreciated.

The atmosphere is rather lacking as it really a café within an outdoor clothing store, so sort of what you'd expect.... but one Wednesday at about tea time in the pouring rain... everywhere else in Hawkshead seemed to be closed so this place saved the day! And they also sell popcorn for dogs which is apparently a thing!

Hawkshead is quite an expensive village to eat. Naturally Hawkshead Cafe is more reasonably priced. Friendly, efficient staff and food of a reasonable quality. Did not try any of the large variety of cakes but they looked great, including gluten free options.

Next to the car park this is a great coffee stop. The selection of home made cakes and pastries are not for skimmers really excellent. This place is also dog friendly.

After a long walk we decided to have lunch at this café. We had sandwiches on ciabatta bread and thought that they were very nice. Food and drink prices here are typical for the area. Service was fine. Recommended.

Stopped off for lunch here after cycling from kendal. Plenty of spaces to sit inside and outside. Staff were friendly, polite and helpful and there was plenty of choice on the menu. I would definitely come here again.....big thumbs up.

Most of the 'tea-rooms' here are a rip off. This one wasn't too bad but nothing to rave about. Half-decent shop to look around attached.

The area of the cafe is nothing special but very convenient when shopping. Have not had food here but the teas and coffees were good.

The only place open early one Sunday morning when we were out with the kids. Had cake and coffee (the kids had juice, obviously). Hit the spot, tasty enough. Glad it was open!

Had lunch here today with my husband. Ordered him a burger with salad and a homemade quiche and salad for myself, a cup of tea and a glass of water. When the meals came they were both very disappointing with a burger that looked very sad, both salads were poor with little imagination and mainly consisting of lettuce but my quiche was microwaved so much that a portion of it was too solid to even cut with my knife. Talking of cutlery, I had to go and ask for our cutlery as we didn't get any when our meals were brought to us. When we had nearly finished eating I had to again get up and go ask for our drinks that we had ordered. All through the meal one of the staff was standing behind the counter watching the tables but had failed to notice we had not been served our drinks. At £6.95 per meal I wouldn't have expected a large meal but I would have liked our meals cooked properly and not microwaved and with very few customers in the cafe I would have liked a little better attention from the staff serving. I will not be returning. One last point, whilst I was waiting to be served behind two cyclists and a couple with their little boy, a lady came past with her mum in a wheel chair and was trying with difficulty to get to the toilet, neither of the staff offered to open the door for them to go through so I came out of the queue and helped them through. I should have realised at that point that we weren't going to get a good service

Nice coffee shop within the Hawkshead shop, serves great coffee and a selection of hot food and cakes and you can take your dog in good on a wet day

We popped in again for a naughty slice of passion cake and a cheeky scone , all homemade and delicious!!! Then bought a new coat each in the shop that they have as well !!! Love the lakes.

Very nice love the lakes been going for last 30 years x x & will carry on going it's quiet friendly lovely for solo or couples family as well once there your hooked on boughy so nice & bouts & trains all over near by Paul payton England x x

Visited a few times, first time stail cakes thought we would give it a second try to only get cold coffee, never again!!!

We dropped in here straight off the bus after a long journey up from the South East. Only a few others around so we did not experience any of the issues mentioned regarding slow service. We were served with a smile and able to find something for everyone (including one member of the party who is Gluten Free). Food was tasty and service prompt. Large number of tables available and clean and bright. Would recommend for reasonably priced lunch or just a cuppa and slice of cake! Good to find some places still open low season this close to Christmas.

On our recent visit to Hawkshead on a walking holiday, we paid two visits to 'Naturally Hawkshead' on the same day. It is attached to the large clothing store there, but feels separate enough to make it an enjoyable place to visit.On the first visit we had breakfast there. I had a full Cumbrian cooked breakfast, and it was excellent. Everything was well cooked, and it was good value for money. The only negative was that the skin on the sausages was a bit thick for my tastes, but that is just a minor quibble. The tea was also very good.After a good walk around the surrounding countryside, we called in again before heading off. We had another excellent cuppa, and shared a nice slice of rocky road cake. The range of home-made cakes here is really good.The young staff were eager to help and very friendly on what were two good visits. Hawkshead is not overrun with good cafes, but we found this one to be excellent. Highly recommended, and we would definitely call in again.

It was a freezing November day. My wife, our dog and myself decided to drop in for a coffee and cake to warm up. As soon as we entered, we were asked if our dog wanted a bowl of water by a friendly waitress. The food and hot drinks were fine, and our dog enjoyed her dog treat.We will be back.

Great ice cream.... however staff are very slow and never look happy. They seem to just stand about and talk between themselves. We waited once 20 minutes for somebody to serve us. Think the staff need a talking to as this is no good for a place that gets busy. If there was somewhere else for ice cream Id go there bit there isnt so we hacked it out. Most of the time the place is clean which i must point out.

The wait for food was incredibly long, with only one person serving and it wasn't even busy. It was expensive for what you got and I wouldn't recommend.

A group of 12 called in for a coffee after a walk. There was one young lady serving who coped as well as she could. Another person, who had been behind the counter went off for a break instead of helping for a few minutes. Some people visited the toilet and said it was dirty and no toilet paper. Service not good enough. This shop appears to rely on it's other sections, i.e. Outdoor gear etc to be bothered with this small cafe. Won't be going for a coffee again

good food, friendly staff and dog friendly - we ate breakfast here a few times whilst staying at the camp site across the road