Nando's - Uxbridge in Hillingdon

Food was quicker than McDonald's, no exaggeration lol definitely pre cooked but wasn't dry, was good. Ok restaurant, toilets could have done with a clean.

Moj and Kate were amazing—will definitely be back!!

I highly recommend this place. Food was delicious. Manager Kamil was very professional, helpful and pleasant to deal with. I will definitely come back.

I can't thank enough manager Kamil for all his help. I've spent a lovely time there with my family. I highly recommend it.

We didn’t order food because when we are going to sit upstairs the stairs was very bad condition, very dirty. And saw less cleaning we come back without eating

Tuesday, I visited Nando's at 5 PM and was extremely disappointed with the experience. The management seemed unorganized, and the staff appeared overwhelmed. To make matters worse, there was no cutlery or plates available when my food finally arrived, which was already delayed. I had to wait for a long time to even get basic essentials, and no one seemed to take responsibility. The lack of preparation and poor service really let me down. Nando's is known for its food, but the management at this branch seriously needs improvement. I wouldn’t recommend dining here until these issues are addressed.

My food took a while to come, but Amelia noticed and chased it up for me- she was absolutely lovely xx

Exceptionally great service by CIARAN! Very friendly and helpful! Deserve a promotion! Rest of the staff was helpful too. Will visit again.

Our server was magnificent, a sassy diva nonetheless. However the rest of staff were ignorant and insufficient, leaving much to be desired. My pitta lacked any garlic aioli and I’m sure my hot chicken was actually PLAIN.

Amazing food, lovely people 5 out of 5

Loved the chicken platter with spicy rice

Brian and varika were really helpful and accommodating. Thank you! Would defo reccomend

I had a nice meal at nandos ,,Exceptional service from Lara couldn’t reccomend her enough!!

Please dont go for my words specially in uxbridge Nandos, check first of all you will find the dirty sticky tables, secondly check the dirty cutlery, plates and glasses. I visited here after a long time paid for my meal and confirmed from a lady called Ruby she said the payment has gone through, waited for my meal and finally got my meal through a gentleman called Dilan, I dont know why he was in low mood and nasty face, just put the food on the table and went. As soon as we started our meal the lady called Ruby came and politly said that the payment hasn't gone through. I stood up to go with her to pay but she said that don't worry pay us later after finishing your meal. Soon after 5 minutes we were approched by a lady called kate repeating the same as Ruby. We said we know let us finish our meal and we will pay. She went off. Within the next 5 minutes again this rude and nasty gentlemen called Dilan appeared again with the paying machiene and tried to be rude and unproffessional repeating that you have to pay us now.I was very upset and also surprised that is he trying to be a gangster or he is begging us to pay because he was acting so rude and unprofessional as he himself has been raised on the streets where nobody can be trusted. Belive me we did not enjoy our meal at all. He stood there and not let us finish our meal despite being told that ok could you please leave we are coming. We do have some self respect than thease uxbridge Nandos staff beggers. Hence he stood there until my son had to leave his food and go with him. He spoke to Jags a temporary manager who was kind enough to let us finish our meal. But we did not enjoy our meal at all. We will never go to uxbridge dirty Nandos to see the unprofessional and rude staff in uxbridge. Shame on the dirty owner who hires staff just like him.

During our meal I was interrupted on three separate occasions by three different staff due to a miscommunication between management and staff. In particular Dylan was extremely aggressive and appear to be seeking to create an escalated situation despite me trying to diffuse the misunderstanding. Thanks to the restaurant manager who eventually stepped in and appropriately offered apologies and remedies steps. Action points for Dylan to learn the basics of customer interaction and service, if you do not want to be there find a more appropriate role and certainly brush up on basic manners and people interaction skills.

Kate was fantastic server.. Helped with any requests we had. She was amicable and polite. The food was on point today, delivered to the table hot. Thanks

We went on a Sunday evening, we had to wait 30 minutes for a table. The whole restaurant looked dirty, the floors & table were sticky. There were lots of rubbish on the floor. The food took 40 minutes to arrive after placing our order. We like Nando’s but the Uxbridge branch just doesn’t feel clean so will not be returning.

Food was great as always, but the SERVICE! (kisses fingers). Conner really went out of his way to make sure my family and I (with slightly particular eating requirements) had everything we needed. Thanks dude.

lovely phone service for Jackes (hope i’ve spelled that right), people like him are why i believe good customer service exists

Great food and service. The staff were very friendly and it was definitely service with a smile.

To be honest, seriously disappointed I'm my visit and meal. On reflection, I should have sent it back. Fries were cold and didn't feel freshly cooked.

Coner was brilliant with me and my son

The food is fantastic! I love the xx hot sauce on a half chicken! Amazing service, an employee named “Conner” seems to keep the entire team there smiling and happy and he is delightful to order from.

Please wait to be seated to then be told you order by your phone, pay in advance. Here's your glass, go fill it yourself. At least McDonalds fills your up for you! Oh cold chips too. Think I'm done with Nandos now, no amount of Fanta special dressing will make me want to serve myself again. Not when they are charging restaurant prices.

Conner was amazing, very accommodating and friendly. He made my Nando’s experience and my day!

The worker Conner was great! Really funny and great service! Food was good as always!!

Very friendly and prompt. Thank you Conner for the service

Lovely staff were very helpful and kind. The food was absolutely delicious. I would recommend the restaurant to my friends and family to let them know what a wonderful experience they will have. Thank you, Nando.

conner was delightful and so helpful !!!

Food came quick and friendly staff

Really nicely run nandos, food and service was above expectations and what was really great was the service with a smile. We celebrated a milestone, and the staff naming both Kate and Conner definitely went the extra mile in ensuring everything was perfect. I have been many times and it’s always great service, thank you once again!

suman, sumina and asmita was so lovely and nice, the customer service was the best, had a laugh! The food was so good

We sat down and ordered our meal 25 minutes later we received our food when the restaurant was filled with smoke which made eaten not a good experience and discharge £41 for the privilege

Great service by Suman, the food was beautiful

Very friendly service, and Nando's is always my favourite when it comes to chicken

Place is suffocatingly claustrophobic, could be bigger. Never had bad service. In all honesty Nandos is overrated anyways but especially this branch. But guess what I always end up coming back!

Conner at Nando’s Uxbridge was so kind and attentive. Brilliant customer service and a lovely young man. He is an asset to the restaurant 😊

Veronika was a lovely server!! Very grateful!

I had a lovely and courteous lady Weronika, served my meals today at Nando’s. Her beautiful smile was welcoming as my friend and I approached the counter to order our food. We felt comfortable and really enjoyed our meal. The other girls also came to check on us to ensure we got all that we ordered. Brilliant service, delicious meal. Boneless chicken thighs and creamy mash, my favourite! Thank you Weronika and her friends!

Good experience and good food made all the better by great service from Connor.

I was served by Connor and he was very friendly and helpful. The best service. thanks

Amazing service, food was great. Special thanks to Conner for your service and amazing smile. Can't tell you how much we needed it today. 😊

Great food and very friendly staff. However, the hand dryer in the males toilet (probably the females too) have a film of bacteria/dirt building up at its bottom. The filters likely need changing too.

Food is ok Nice to choose the power of chili Sides are good It fits everyone taste Price is a little bit expensive The restaurant is a bit too much noisy

Amazing food and even better hospitality by the team. Special shoutout to Davide who always goes above and beyond in ensuring the customers are having the best possible dining experience!

Thank you so much to Vartika who took care of us during lunch time. The service she provided was spectacular which is rarely seen in fast-food chains. Food is always delicious at Nandos 😝

Very good service, friendly staff and professional. Food as always sooo good

Ordered with QR code, very convenient for the introverted or just plain lazy 👍

Fantastic service by Connor and other staff. Outside tables are a bit wonky and wobbly but nice sitting in the sun and fresh air. Inside air conditioning annoyingly makes food go cold, too quickly. The food is amazing! Every time!

Quick service and lovely staff who checks on you and clears the table promptly.

Hazel was very friendly. She checked our order with us and made sure we had everything. She also asked whether we wanted any extra sauces. She was wonderful. Loved the service and the food.

Incredibly slow service, food was okay

Conner is an absolute star! Makes the experience so much better. Always asking and checking if everything is all good. Could not ask for better customer service! Thank you Conner!

Food and service great as usual, but the music is unneccessarily loud. You cannot hear each other speak across the table which makes it very uncomfortable.

I finished gym and got there just before 10pm, the manager Jads is an absolute legend for letting me in and being so kind!! Great service, went an extra mile for me, very grateful. Thank you guys!

I love the mushroom wrap(hot)… It was soo delicious 🤤 and chicken wings is my most favourite one from Nando’s🤩 And Julia service was also good

I went twice at this Nando at Uxbridge near shepherd bush Market and I was not happy. The food was delicious but they delay serving. One day I waited more than 1hr until I forgot My Order. Management should do something if there are less staff. Thanks

Don't eat there. We got sick!!!

Excellent service by Brian. Great guy who took his time to ensure everything was good at our table and went to get whatever we asked for.

Some good food, it's not Ritz, ok.

Krishna was so amazing. Service from her made our evening. Thank you Krishna

It's such a favourite among chicken-lovers, but after all these years, it's vegan offerings are poultry!!!

Not been to a nando's for a while. Sadly will not be rushing back ...chicken was dry coleslaw generic bog standard And that is £15 sorry not for me Sticky table that was cleaned With the auful spray stuff and a cloth god knows if it's clean Since covid the antibacterial spray is all that's used my paper napkin stuck to it couldn't Use it ..note to management the tables do need a good hot wash first thing .. The plus of the visit was the staff front of house all very helpful and friendly.. But still wouldn't go back Not the nando's of old cheap quality food .

We had a nice dinner and Hazel was very helpful and very nice

Order take away - efficient suprising on a Sunday. Clean and busy. No rain can stop anyone from having nandos

Good chicken. Tasty sauce but a little too spicy. It has a nice environment

Great Service, but chips could have been fresher, obviously sitting in the warmer draw too long. Let's hope next time it's served freshly cooked.

Giving 5 stars for service. Connor was great. Giving 1 star for my spicy rice bowl. Chicken looked anemic was cold. The spicy rice bowl was missing the brocolli and hardly any cauliflower. Everything was just cold and it looked unappetising, just looked like it had been thrown in the box. No care.

Never seen such bad customer service. Disappointed and not gonna recommend it.

Was delicious. Clean tables, very friendly staff. Thanks

The place is looking tired and a tad grubby, the staff are courteous and polite and the food is good and tasty.

The waiters were very friendly and food was top notch. Ice cream was unique and overall loved the experience.

Ordered food via the app waited 45 Minutes and everything arrived cold. Very disappointed. Only got offered a £4 refund. They shouldn't offer a delivery service if they can't provide hot / warm food.

Great place to dine in with family

Found a caterpillar in my food! Would be 1 star, however the staff were very good about it. They replaced the dishes and offered some drinks. Rest of food was good.

Love this place!!! Always receive good customer service and food is always on point, regardless if I dine in or order for delivery. Thank you Uxbridge Nandos 🙌🏽

Always enjoy going to nando's uxbridge my favourite local eating out space

There is always certain expectations when going to well established restaurants and this one never fails 👌🏽. I've dined in, picked up and ordered delivery, on all occasions the food has been great. From those warm peri chips on delivery to friendly service from the staff when eating in.

Can get busy. But service quick and staff friendly

Quite ok, coke not real mix water and cold not nice. Tablets not clean still dump. I think they need improving clean tablet and fizzy machine too.

Was a wait to get in, and very cramped upstairs.

Visit Saturday 4th May.Missing items. Chips and two wings. I mentioned this to the waiter when he delivered the food. He looked at me like I was lying and then asked to see my receipt, to which I showed him. 5 minutes later, somebody else brought the chips to the table and left. Another waiter came to the table to remove the number and asked if everything was OK. Again, I mentioned I was still awaiting missing wings. He said no problem....However, it didn't arrive. I approached a completely different waiter and explained what had happened. (At this point, we had practically finished eating) He apologised and went downstairs immediately to sort it out. He brought it personally to our table and said this should never have happened. When we were leaving, he apologised again. I told him it's ok as it wasn't his fault, but those of his colleagues.

Amazing and sincere service given with a smile by Connor. Thank you so much 🙂

The food was very good as well the atmosphere. Me and my wife received very good service from vartika, she came to us again and again to ask us if everything was okay. Specially 5 stars for her

Great service, great staff! Best Nandos I've been into a while.

Amazing service by Aashish! Promptly served all of our orders and to the best of quality. Devoured so quickly

Very nice staff, fast service and good food. Always nicely fed here :)

Friendly staff, came in off hours so overstaffed but very polite and good atmosphere. The wrap was mediocre compared to nandos in general but it might be a one off. Benefit of the doubt

Lovely food you don't have to book unless I guess u want certain time

Gorgeously cooked fresh food that was almost perfect. Very kind and friendly customer service and good atmosphere. I had half a chicken with two regular sides and a bottomless soft drink all for less than £20 so great value for money too!

Always good food in nandos and the service is good too 👌

Very old and dirty rug at the entrance

I went here for my birthday. I had dinner with my mum and we ordered the full plater. Chicken was amazing but the mac and cheese...the mac and cheese.....WAS SOOK GOOOD. It was literally one of the best mac and cheese I've ever eaten in my life. SO CHEESY and the peri peri breadcrumb things were so good on top.

Second time eating at this branch. Food on spot as usual. Love it. With my many travels, the extra hot level of heat always takes me back home.

Nando's seemed expensive as I rated their portion of chicken vs £. It was tiny. No where close to peeping out of the bun like images represent. Maybe photos were taken with smaller rolls. I suppose having frequented Nando's in South Africa all the time, it is unfair to compare. Anyone who gets to SA and eats locally there, will know exactly what I am referring to. Hearty size chicken breasts in every bun! Staff I spoke to did not know origins of where Nando's was from. I know and supported the very first branch in Rosetenville. My brother in law played for their football team. I have fabulous memories of supporting them ever since. They did a chicken and rice snack box that was awesome and the chicken livers were superb.

Good and helpful staff, special thanks to Davide!

Had no coleslaw. Did give an alternative but not the same

We get there for mother's day, and it was full of course. But we waited about 20 minutes, but was worth it. Service was excellent, food excellent, and all experience was excellent. We love Nandos. Keep the good work. And this was the best Nandos in Greater London.

Quite possibly the best Nando’s around! Service is friendly, efficient and courteous. Food arrived promptly and is cooked perfectly.

Food was spot on, good variety too. Service was excellent