Nando's Rochdale in Rochdale

Don't think I've ever been in a nandos as dirty. Kitchen you could see was a mess with a chicken wing in the floor when we walked in and still there when we left. Staff just stood about gossiping. We were sat next to the pass and watched them make our order incorrect and just picking up and swapping wraps / pittas off our plates and swapping. Such a shame but really the worst nandos I've ever been to and let's the brand down massively

Very popular place .. staff are great food tip-top and fast

Enjoyed the food, easy to get to if your shopping around the town centre

They didn't deliver food, it didn't come on system,called us liars behind our back.45 minutes after then said oh we will order ur food now Never coming here again Never trusting them It's all Carlos and arons fault

Thanks for the food and the staff too

The chicken was perfectly cooked, juicy, and packed with that signature peri peri flavour. The staff was friendly and attentive. Overall, it was a delightful experience.

Nice atmosphere, fresh food and service is good as well. Only problem is every time you visit they are short of something or the other. Some time they say no chicken, no liver or no loaded fries which makes bit difficult to select from avilable menu.

Took an hour for the food, empty wrap, burnt chicken, a sprinkle of peri salt. A plate of disappointment.

Wasn't busy. Food was delicious and very quick service.

Food took very long to arrive and to top it of, the food arrived cold. Half of the chicken breast that came with the platter ordered was not coated in any marinade, awful bland taste. The staff member - a lady was extremely rude when politely asked a question. The smell coming from the washroom was absolutely horrid. The Rochdale branch is by far the worst of all branches. Do not recommend.

Zain is ace so respectfell top man thanks

When you entered the store, absolutely stunk. The drains are absolutely disgusting at drinking area. Avoid Rochdale Nando’s

Excellent costumer service Josie was soo soo good made us so comfortable an was soo polite

Dirty. Filthy. Food half decent. Service good. Place filthy including toilets. Never squatted so high on the loo.

Nice staff quite busy on weekends

Were refused service and entry because apparently Nandos. A massive conglomerate chain restaurant that prides itself solely on serving Chicken.. had NO chicken. Is there a Chicken shortage at the moment Nandos? Please make this right.

Bad staff Really bad temporary manager My food came half an hour after my friends came. They didn't offer a refund or anything He was mumbling and was really rude to me They kept saying it will be ready in 2 minutes I was really annoyed To top it off my sister accidentally left her bag and no one called us back even though they were cleaning up and saw me leave

Got strong armed into going via my Daughter, the place was busy, we ordered and paid via the app. Food was fairly quick considering, staff did look a bity overwhelmed as the local teenagers ran a mock, however they appeared cheerful. All in all it was okay for very overpriced chicken and chips.

Banging food , top class service and good vibes all round in this Nando’s , won’t be disappointed

Quickest service I’ve ever had in a Nando’s, starters were out about 5 minutes after placing our order and mains were brought over about 5 minutes after our starters were done with. Staff were all very lovely as well

Just a nandos, nice chicken but over priced as all nandos are.

Fantastic popular in Rochdale in the heart of what's happening.

Some of the food came stone cold

Went today 27.04.24, went in just before 9 there was about 18 of us, beautiful food, excellent service by a wonderful young girl, collectively a great team, atmosphere was sooo nice and relaxing, couldn’t thank the manager she was soooo nice, so proud to have a really good restaurant in Rochdale. Thank you guys and keep up the great work.

I wouldn't normally leave a bad review but just had to with these. Manager had a bad attitude and was confrontational. I have worked in customer service for 20+ years and wouldn't get away with speaking to people like this. The food was overcooked at first then actually raw once replaced but sides were stone cold by then. When raised with the manager he was almost squaring up to me making it out as if I'm being aggressive when in fact I was just explaining myself. Honestly do not wast your hard earned money on these guys. Go to Manchester Fort always 10/10. Had to give 1 star but deserves none.

Don’t waste your money on these guys. Customer service is non existent and food is shocking asked for replacement and it was Raw. it was my sons birthday and this was a bad end to what was an amazing day.

Went here and it was absolutely disgusting! Dry chicken and bad customer service. Don't waste your time and money.

Brilliant food, brilliant service, credits to the cook will be back

As someone with anxiety going in to a restaurant alone to eat is usually a big no no. However coming in today was a refreshing experience Adam was extremely attentive from start to finish checking in on me and not just with me, with other customers too. In fact he didn’t seem to stop. Will definitely be my place to go for solo eating! Food was incredible as always

Thank you to the staff.The resto was super busy ,but the staff were very customer oriented,Good communication ,good traffic management .so professional young people.Kudos

Like any nandos, bit dirty, like being in a cattle market, soulless

Top notch food and excellent service provided by Carlos. Defo coming back again.

Polite staff (Chris was excellent) food was quick and very good. The service was very quick and the place was exceptionally clean and tidy will definitely come again

Great food, Great staff (Chris was really polite and got us things such as drinks cutlery etc.) Overall a brilliant place 👍

Visited this venue on Sunday evening..probably my families favourite Nandos. Was greeted with a warm welcome , we were able to choose where we sat.. the table I chose had only just been vacated so they cleaned the table for us.would like to mention a number of staff who went above and beyond to make our visit enjoyable...their name was Summer.. thank you again....

Excellent, ordered food to collect, was ready on time, included plenty of sauces and wipes. Service very good, highly recommended 👌 thank you!

Busy and wrong order had to wait all over again poor service

I've been here a few times but was not impressed, so I gave it a miss for a while, so there's always room for improvement, so I gave it another chance and was not disappointed. It was very tasty and the food was fresh, the staff were really friendly. 👌

Before i share my experience i am making sure i tell my friends and family not to go nandos rochdale riverside ! I just visited nandos in riverside i am really shocked by the behaviour of staff instore and thisr service we ordered food and was sat waiting for it but when it got to 30 mins i got annoyed as staff instore the girls working had thier friends come in store they were chatting to them at same time we came and the instore girls working thier friends came so after us waiting 30 mins their order came before us so i got annoyed as staff was not working properly you can see all food sat waiting and manager was new aswell named as Samar and i went up to him in my annoyed mood asked him whats going on with food as people coming after is getting food and half of tables food sat waiting cooked while thier staff is chatting away not paying attention so when i was arguing on tills with manager one of girls working instore called Lamiya came said i am creating a fuss about the wait and i said to her way she is talking is not accepted on top of that she said why i am coming to this store ! that shocked me nandos as company employing staff which dont respect customer and while girl was saying all this in front of manager Samar was stood thier doing nothing about it ! I am really shocked how are they running store and how can staff say to customer why are you coming to store to eat go somewhere else so there is no customer service and on top instore staff lamiya was in back in kitchen area clapping away to me saying to get out ! I hope some one from nandos management reads review and atleast take action against lamiya instore staff for not respecting customer and atitude she had was shocking towards the customers !

Excellent customer service from staff at nandos and brilliant food

I’ve had an amazing time at Nando’s the food was top tier and the service was outstanding thanks to the little waitress Maeesha who in my opinion deserves a raise.

The most friendly team, approachable and attentive. A delight to dine at Nando’s Rochdale. Best Nando’s I’ve ever been to- makes a nice change from the usual hustle and bustle of most Nando’s. Thank you very much!

Poor service overall. Very little food offered, felt shortchanged. Staff are seriously lacking in manners.

Nandos staff refused us to pay on the till saying tills were not working while other patrons were paying on the tills,our food was late we waited for our food for over an hour till we asked n they told us there was no chicken ,staff was ignoring us maybe because we insisted on paying on the till instead of the app ,dirty plates also

The food is like any nandos just the hygiene that I have a problem with. The utensils and plates aren’t properly cleaned you can see and felled food stains on both the utensils and the plates. Other than that the food and atmosphere is like any other nandos.

Lovely new halal nandos which are as great as the ones in other towns. However the menu is a bit more limited compared to others.

Very friendly and food was great

Food wasn’t bad but service was poor. For example there was no clean cutlery when our food arrived available, we had to wait for this.

Food is excellently cooked and the quality is really good. Worth the money.

Absolutely shocking experience. The worst meal I have ever had. I would give this place zero stars if it was possible We were seated at a dirty table and had to clean it ourselves. The restaurant was understaffed and it showed drastically. The food was delivered and all the sides were cold so we kindly requested replacements. My mums food came and it had the wrong spice level on the chicken. I finished my food and still had to wait another 20 minutes for the food to be delivered to my mum, dad, and sister. However, the staff were friendly and apologetic. Would avoid at all costs, go to Bury instead.

I've only been to Nando's in general about four times this was the worst, I've never had a bad Nando's but this was really terrible cold food, waiting 20 minutes for extra things that we ordered from the beginning it just wasn't fresh stuff. Chips were reheated, second lot were reheated again !!!Was so bad asked for my money back. Only got some of the money back, Very disappointed !!!

Fantastic food always go the extra mile to make the experience amazing thank you

Finally we found a Nandos which doesn't have all the diners packed in like sardines.

Very disappointed to find out that's after advertising free chicken for GCSE results day, this restaurant not honor the deal.

Great hospitality from Ben he went above and beyond to assist in our order I Would definitely come again.

Excellent service from the minute we walked through the door. The food was delicious and staff were amazing and attentive. The manager was very professional.

Great food and very friendly staff. Thank you!

Lovely food. Was a bit of an ordeal while eating though. Three teenage boys began jeering at us through the window (we were seated closed to the window). Two of them entered and just sat at the table next to us without waiting and began yelling insults etc, nobody interfered. Quite strange.

I went with some family! When we arrived , we were instantly seated and then we ordered a chicken butterfly meal and a boneless platter , which was delicious!! Also the staff were very polite and our food came fast and hot 💗 The sauces are mouth-watering and the atmosphere was so cosy , especially when we were there on a rainy day!! 100% recommended to come here

Laura and Chris provided me with quality service today, both was really polite and Laura even asked if my food was okay and if I wanted my drink filling up :) I’ll be back Nando’s Rochdale!!!!

Been here a few times and the food is always spot on. Waiting times are minimal even during busy periods and the service is very good.

We eat at Nandos frequently, And i must say that this one is the best. It's the best for its great service, staff and managers. Unlike other Nandos, the hygiene levels are kept at high. Most Nandos, the cutlery is dirty but this one has never been. The managers personally always greet and enquire to make sure our experience is memorable. They give suggestions to save money and get the same amount of food when ordering. The food is always at a high standard. Overall This Nandos goes beyond the average fast food chain service requirements and they always put in the extra effort for us to enjoy.

Food at nandos is always going to be decent, but the service at the Rochdale branch is infuriating. I waited over 45 minutes for my food, at which point my freinds had already been served their food and finished it. After speaking to a member of staff several times regarding my food they had noticed that they never submitted my order.

Its Nando's. It's good you all know what your getting

Great food , great service. Always come here to eat in or take away and the team are always fab!

Good food and healthy atmosphere!(Chris and Aria provided great service)

Not like other nandos. We went because of their food is halal. Customer service is ok but they should arrange good quality food.

Food was horrible, got it 30 minutes late, people ordering after me got their food before me, staff was basically pointless. My order got given wrong too

The staff are friendly and welcoming it’s always a pleasure eating there and having food from there. I especially love the order and collect service so I can treat myself at work.

Waited 30 minutes for food for it to be wrong, watched the waitress playing with her hair scratching her nostril and picking her ears before touching my plate to bring it to me staff not very helpful when needed doesn't explain what you need to do as it's basically self serve not table service which we had to discover on our own altogether not very impressed with the establishment

Amazing and welcoming staff and lovely food presented. My go to place for college breaks, recommend this nandos to anyone.

Amazing staff and food, recommend to anyone

Amazing staff so friendly Give the food 10/10 always good Recommend to anyone

Came to Nando’s this evening and the staff were really helpful and friendly especially Chris the manager . Great place will definitely come here again .

Really shocking experience food was delayed upto 40minutes as we had finished off our starters and once the whole place had been served they then looked into our order. Poor management and poor experience

The best Nando's I've ever been to, all the staff have a smile and are happy to help, food is great - very rarely there's a issue but if there is it's resolved quickly and professionally. Special shout to Chris who is really great at his job :D Really look forward to coming here every time we go, keep up the great work guys and Merry Christmas :) x

Speaking on behalf of my work team. Wednesday lunch Brad aka Chris B greeted us with a smile,found an area to accommodate us all, incorporating varying times of arrival (due to meetings ,training ,overrunning calls....you know the work type things)Esther advised on how to order ,served up the food, cleared the tables , took the mandatory group photo and checked if we were enjoying our lunch ....she was always cheerful and smiling . Our food was good , piping hot and to say it was a busy lunch only 1 diner out of 20 had a slight delay.Thanks team for a lovely Christmas Nandos experience. As an aside we pick Nandos as it covers the various dietary needs for the team ...

Called in for the first time here last night. Great service very clean and food was as good as always from nandos. Definitely will be back. Staff very helpful and attentive. Thanks guys

Went in here today, with a friend and our three kids. The service by the staff especially the man in a blue shirt and two girls that's served and cleaned the table was excellent. Food was hot well presented and cooked well not to mention tasty. Toilets and facilities cleaned to a high standard. Over all absolutely brilliant in here today. I don't get out much with the kids so this was really enjoyable. Thankyou

First time coming here after finding out it was halal sooo my experience was amazing to be fair walked in to a lovely greeting by avei and food was fresh and by far the best Nando’s meal I’ve had in a long time . Even the seating area was nice and comfortable. No long ques and the food come out quick . Well done guys 👏 .. would recommend to anyone

Service at night is terrible. Food sat waiting under heat lamps for 10 mins as they couldn't coordinate my full order in a timely manner. Staff walking round and serving with dirty clothes and jackets on. Whilst I appreciate it is only nandos I would of expected more. Ps. Macho Brussels were nice.

Food was meh, has better elsewhere for less also

Food is excellent. We enjoy a cheeky Friday nandos.

Waited 45 minutes for I chicken burger bun was to hard staff rude

I wud definitely recommend this place

I would like to give a shout out to Chris from the Rochdale Nandos branch. I don’t visit Nandos very often but today I took my family (14 of us) and Chris was genuinely so accommodating by helping me order even though it was super busy. He took his time with us and took so much pressure of from me. I would like to thank you for your time and will be visiting again!

The service was absolutely amazing the manager Bart gave me an amazing experience as always. Shout out to Bart. If you guys have any problems he provides amazing customer service. Pls speak to him!

You can't beat a nandos for good food and staff.

Fabulous staff here make this Nandos a great place to visit. Friendly and helpful, made us feel very welcome indeed.

amazing customer service including a handwritten note on a collection bag from lamiya. made the experience so much better! food was also amazing as always :)

Good food and good experience here. Shoutout to Yaseen with the quality service👌🏽

Amazing service, great food, manager (Chris) particularly commendable.

Terrible, was waiting for burger, arrived cold, ask for another one, waited long time and second arrived exactly the same. Very disappointed

Disgusting customer service! The lady with the bad teeth has a serious attitude problem. Someone needs to retrain her again 🙄

Some of the food was under cooked. Did speak to staff and good was remade.

Went in with my family. We were given the option of sitting where we like so we chose a quiet spot and got the booth area. We ordered our food and even though the card terminals were down the staff brought out the hand held card reader. Food arrived quick, fresh and hot. The staff were very attentive and kind enough to bring out extra plates for the kids. Portions were decent (more than enough in my opinion). The service and food has improved over time. Will definitely go back again.

Absolutely loved it. Chicken was delicious obviously, waiters were lovely and couldn’t ask for anything else. Little busy and long wait for food but the meal was worth it.

Really good I'm very happy bout the chicken and the service here there is a lady here at 12 she really nice which made me enjoy

The service is very slow. I waited for an hour but no food came. I have decided never to order food from Nando's again. It's a shame they are wasting time

10/10 for food and ambiance. The staff went above and beyond in service as well!