Costa Coffee in Rochdale

Time showed 15-20 mins. Food came cold and over an hour

Drinks and delivery were fine but one drink was missed of the order and we ordered large hot chocolates and only received mediums

The time just kept going up. And when the toastie arrived it was stone cold and hard

Coffee taste burnt really bitter worst Costa I have had

Very pleasant staff always in a great mood ❤️

This store had a change of manager a while ago which improved it massively however I go in on Sunday 29th Sept To no sandwiches ,toasted sandwiches, no paninis, Please don't say we are back to the old regime of no take away cups no food ,no napkins no wonder I keep going elsewhere. It's a 5 mile drive but I can get what I ask for. Please get your act together. So walked out which is what I'll do in future. You don't deserve my money.

How difficult is it to send a sausage butty , chicken and chorizo and a brew

Never went near a Costa coffee.!

The heat is ridiculous and not fair atall on the staff how long the air con has not been on its like being in a sauna clearly the owners don't care its been like this for too long so unfair on the staff too, there is no way I would work in that heat what a joke

Hottest place in Manchester at the moment I feel sorry for the staff. Management needs a rocket up there backsides making the staff work in these conditions. No air conditioning in 2024 is unacceptable

A good place for a coffee. They have news papers that you can read 👍

Unfortunately the weakest coffee I have EVER had! I had asked for an extra shot (which I paid for) and was told she had done it! Other people were saying the same as it was made far too weak

No espresso in my coffee… that’s a new one!

I would have given it a 5 star if it didn't have the following 2 issues: 1. Only 3 access to plugs points for the entire shop. Most coffee shops, even the most basic ones have taken technology to the 21st century and have installed several charging points, including USB plugs, it's beyond me why a big chain like Costa hasn't caught up with this. 2.Toilet locks with codes must be installed to prevent random people (not customers) from using the toilets. This reduces the toilet usage and ensures that the toilets remain clean for longer.As it stands, the toilets tend to be quite dirty. Other than that, great customer service, fairly clean if it wasn't for the toilet issue, and big spacious shop with good atmosphere!

Food would have been much better had the driver not taken multiple detours!

Ordered a mocha to sit in and they do not even bring it to your table 😂😂 even cheap non branded cafes bring coffee to your table 😳. Expected more from a branded company.

Way ,to expensive for a coffee, what a rip off, will never go again.

Always friendly staff. Today I mistakenly chose a coffee that was too strong for my taste. The gentleman staff, who is tall with curly hair, (sorry, I didn’t catch his name) offered me more hot milk and I was able to enjoy my drink. He was really friendly and polite, as always. Thankyou.

Hi costa, My order was PERFECT I got exactly what I asked for the sandwiches look Devine and the lemon drizzle cake is that light & airy it broke into two pieces when I picked it up . I will definitely be enjoying my sandwiches and lemon drizzle later this evening. THANKS COSTA ITS PERFECT 🫶 🙂 🫶

Please check the order before sending. Plain crisps and salt and vinegar are two different flavours

Lovely shop.staff always polite and friendly.

Absolutely the worse Costa ever! Apparently this is a franchise run by a company called Fieldrose. It's regularly understaffed so they have to serve drinks in disposable cups as there aren't any staff to wash up, service is so slow and often queues to the door. Orders aren't served in order and you'll sometimes wait ever longer while people that came In after you are served. Often kids running round and screaming. Avoid this, there are plenty of other muh better coffee shops in Middleton.

Absolutely the worse Costa ever! Apparently this is a franchise run by a company called Fieldrose. It's regularly understaffed so they have to serve drinks in disposable cups as there aren't any staff to wash up, service is so slow and often queues to the door. Orders aren't served in order and you'll sometimes wait ever longer while people that came In after you are served. Often kids running round and screaming. Avoid this, there are plenty of other muh better coffee shops in Middleton.

Typical coffee chain. Prices are getting more expensive.

Long wait as it looked like not many staff..short on crockery for coffee as orders not been sent..nobody to clear the tables

Had a hot chocolate it was devine

Our pre Friday coffee before shopping. Nice to sit and have a hot coffee and treat. 🙂

Didn’t receive Caramel waffles or any substitute

Love coming here great atmosphere, great staff, go out of their way to make and give you the best service. Make the best skinny flat whites.

Pyszna kawa i ciasteczko,wygodne miejsca do siedzenia

The coffee is really nice but the caramel frappes are the best iced drink you can get I get 3 to go in a stay cold big cup and it lasts all day . I’m becoming a bit obsessed with them 😊

Shop is filthy, staff are slow and need direction . Standards have slipped dramatically over the last 18 months. Very rarely go to this shop in favour of other coffee shops in the shopping centre that are cleaner and more efficient

Jak to Costa. Nic nadzwyczajnego. Ale i nie bida.

really poor service. slow, not reading the orders properly. I have ordered soya cappuccino with extra shot. Had to stop the women preparing my order if it was soya milk - and it wasn't. Didn't get my extra shot or apology.

I joined a long queue and waited to be served. Placing the order wasn't a problem it was the person making the drinks that was slowing things down. I waited nearly 15 mins, then people behind me started to get their drinks. I had to ask twice where my drink was before he made it. Really disappoining service

Not bad for a busy shopping centre

Usual Costa and had coffee and dounut,always busy,

ordered my usual strawberry and creme frappe the girl who made it Leah i think her name was did a amazing job best frappe i've had here she was also very polite

I ordered 3 mango bubble frappes, they didn't put the correct amount of mango sauce in and didn't present it as it should with mango sauce on top, my ameriano was only half a cup I had to ask for it to be topped up, I work for Costa myself so I know how drinks are made and prepared and how important customer communication is , I have to say I don't think I'll be returning here again

Got completely the wrong order spent £31 on cakes for my son and his friends and got half price meat ball wrap and a pesto panini so now have 5 upset children with no treats shops shut emailed just eat

I don't know who they got us mixed up with, but instead of a few drinks and a few food and snack items, we got a 3 BAGS of completely random drinks and no foods/snacks at all! 😂 We were staaaarving and had to down all of these coffees on empty stomachs! Not pleased... Raised the issue and got credit instead of a proper refund but it's better than nothing. Believe the reviews - don't let the driver leave until you've checked what he's given you!!! Not that you can do anything about it, but at least you won't be lumped with someone else's order. And some poor sod out there has a bunch of cupcakes and paninis and not a single drop of coffee to wash it down with! 😂

Less than stellar service. I had a simple order but it seemed like I was asking for the most complex thing ever. Regular or Medium seemed to confuse them

This place has gone downhill. They don't provide salt and pepper sachets anymore, and you have to ask if you want a spoon or serviette. Coffee is still amazing but that is no longer enough to keep my custom.

Costa is always good. Nice lattes and good WiFi.

Great staff all really nice & friendly. The shop is clean too.

Toasties were cold but at least we got the right ones. Soya coffee wasn’t marked to indicate which one it was but could tell by taste. Luckily the request for an alternative was due to preference and not an allergy.

The driver went the opposite direction then come back to me the food and coffee was cold

Friendly staff, very helpful when I have my walker with me

The best cafe in Middleton with friendly staff and a good variety of hot and cold drinks.The food is delicious, especially the cakes and other deserts.🌸💗🌸

Eton mess blondie was missing from order

Had tea today , bit slow service, too many drinks on menu ??

Great place to relax and enjoy coffee with cake. Friendly and polite staff. Very good coffee ☺️

Standard Costa fare and helpful staff :-)

Didn’t take notice of notes and sent the wrong pastry. The one they sent was dry as bone. Awful

The staff good, little pricey can find a table.

Please DO NOT CHANGE THE STAFF 10/10

Ordered a fudge brownie frappe and they didn’t put in the mocha sauce so it doesn’t taste as it should. Take it off the menu if you don’t have the ingredients, not a cheap drink at £4.70 so expect to receive what I pay for.

A perfect order I got exactly what I asked for thankyou so so much I appreciate it thanks 😊

Managed to get half the order wrong, that hard to put the right 4 toasties in a bag & the right syrups in iced lattes?

Used to come in here often and really enjoy. Staff have now changed sadly. The ones they have now often bicker amongst themselves in front of you and are quite rude and unprofessional.

Lovely coffee girls very welcoming

Popped in prior to an appointment elsewhere. The staff were friendly and helpful. The shop was clean and tidy.

Ordered iced latte with caramel, coffee came without the caramel and was too strong to drink.

Plenty of open seats and welcoming staff. Food was very good and coffee is always good! ☕

A item was wrong I never got a salted caramel frappe with cream on it and caramel pieces and the tarts I ordered I’m presuming the delivery driver fancied a taste and took a bite. I’ve took photos and I expect a phone call my numbers on the order

Cheaper then Starbucks an the coffee is leennnggg

Completely the wrong order with the wrong name on the reciept. Told the driver before he drove away but he ignored me. Not happy. Tried to call the shop but they have even listed the wrong number on google.

Lovely staff, great Italian coffee, nice relaxed atmosphere

It's possibly the highlight of Middleton Shopping Centre. Not saying much in the grand scheme of things, but it was kinda familiar and not a pound shop.

Had a lovely decaff skinny Latte and a gluten free bar, which although sweet was lovely, great service I always have a small water with coffee , no problem at all great service from your staff in Middleton greater Manchester, when I shop I always call in .

THE DRIVER WAS A LITTLE RUDE. But the costa drinks was piping hot and as always really nice. Whoever made the order it was definatly a ten out of ten THANKYOU 🙂

Be warned, app says scone comes with Jam and clotted cream, but it doesn't. False advertising

OK but tables need clearing and toilets are not great

Great service and friendly and helpful staff great choice in drinks and food and good place too meet up with friends or family 🌯🌮🥪☕🥤🍪🍩

Waited 30 mins for a vanilla latte , service was painful , I never normally complain that was poor , 6 staff and no one seemed to know what they where doing

Great friendly polite service to start the morning.

The wait for drinks absolutely ridiculous, then to find out they had lost your order,not good.

Nice staff, nice coffee, nice and quiet enjoy my visits.

After 25 minutes of waiting, it turned out that they only had ingredients for one coffee 😂Service hopeless. Coffee served on a dirty tray.

Don't understand why staff pick and choose who will have table service...

Used to come here all the time the staff were nice but recently I’ve not went in because I don’t like the service now as it seems like the staff have changed and the service is slower

I’ve never met a more ignorant delivery driver I said hello he said nothing I said bye and again nothing. Be could barely look me in the face it was quite rude. Maybe he’s just having a bad day

Had to wait too long for a coffee

Lovely experience the staff are very friendly and welcoming.I ordered and scan bar code too get,free bean to add upto 8 for a free drink,has and when before it expires,you pay and wait for your drink etc.

Comfortable seating , plenty of room today.

Clean and tidy, friendly staff, plenty of seating

Toastis was inedible, burnt rock solid

Fantastic place fantastic staff best place in Middleton

Great team great manager Matt.😀

Great coffee and the customer service was really nice. I'm sure I'll be a regular there😉

Good staff nice atmosphere.. Great Coffee

I love the way how Magda does my coffees , she is the best and I am addicted to her coffees , overall nice place , great stuff! Highly rate this Costa one!

Terrible service. Coffee testing like weater: staff not experience👎👎👎

Can't stand coffee even the smell makes me sick. Costa is particularly strong

Friendly staff - very busy so quite a wait for our drinks but will go again

Great service, very friendly. Covid safe.

it came really quickly and I got everything I ordered and it was all sealed and nothing had spilled I really enjoyed my food!

Lovely friendly staff and great products

Lovely staff and service, just very warm in there.

Very friendly staff, quick and efficient 👌