Nando's Manchester - White City in Trafford

Honestly the manager Finlay is so rude. He serve the person in front of me and walked off when I got to the till. He did not even acknowledge I was even there. He stood near the grill and looked right at me and did not say anything. I waited 5 minutes before another server who was cleaning saw I was waiting and cane to serve me. Awful service would not recommend this nandos. I don’t understand how management are the ones giving bad service, what happened to leading by example.

One of my favourite Nandos. Great location and parking is never an issue. Always seen to quickly by attentive staff. Jazz and Martyn are so friendly and professional and clearly run a tight ship

Generally Nando’s is always good. At this outlet they are not geared to deal with a large dinner crowd, they ran out of menu items, an item on the hardcopy menu could not be ordered from the QR code menu and …. Music is meant to be a background noise, not over powering the atmosphere. Additionally, the waitress kept passing my food to me from behind the booth seating because, it appeared, she just couldn’t be bothered to walk the 4 meters to be on the correct side of the table. Redemption. I returned two days later. All items available and the waitress was friendly and attentive. Thanks Nando’s

Really nice atmosphere at this Nandos, staff are very polite and helpful and very friendly, visited today Tuesday 22nd October 2024 around 3.30pm food was really lovely hot fresh and tasty. Really enjoyable experience and will come to this one again :-) we had the loaded fries.

A very nice meal, reasonable price, not rushed at all.

Food is very good and tasty, not exactly same as home (I'm portugese) but really good try. The price is ok for UK, there is enough variety of food, healthy, not healthy, vegetarian... Employees are very nice and smiling. The unique negative point: some knives and forks were not clean...

Appalling service if you order takeaway through an app like deliveroo. Three times now they have messed up the order. Forgotten items, sauces and have burnt the chicken, which was plain when we requested a flavour sauce. Called to complain, and they don't/can't do anything. Luckily deliveroo helped out and managed to refund some part of the order. It isn't cheap in the first place and even with a simple 1 item order, they seem to consistently get it wrong and mess up. Maybe they don't care about delivery or takeout, but they should as it's appalling. Order if you want but be prepared to call up to fix issues.

Always a pleasure to go to Nandoo’s with the family

Food here was average. I had the chicken livers which was flavourless and dry. We shared half a chicken with sides and this was ok after we doused it in sauce. All in all this was super average nothing special and I'll cook myself instead of going to nandos

We were served by Noah. A completely pleasant gentleman who made our visit impeccable from the second we walked through. Old-school service and it was a pleasure. Thank you Noah!

The restaurant is so beautifully decorated. The food is pretty good too, you have to scan the QR code to order.

Lovely and everything you need from a Nandos

I took my little brother out for some food recently and I had an amazing experience. The waitress Reyna was very friendly and a breath of fresh air, we will definitely be coming again!

Very nice vibes and the food is amazing , I always try Nando’s whenever I go Nando’s uk is one of the best

Worst Nando’s within a 5 mile radius by far.

Interesting and excellent quality chicken, lots of variety of spicy sauce

This was once a great Nandos store in Manchester. However, the service has become consistently bad over the last few months. Nearly every time I've been in, something's gone wrong and on occasions, I've walked out and gone elsewhere. There's clearly not enough staff in this store and it's impacting the quality of service. It should not take 20 minutes for food service in a half empty restaurant on a Thursday night. Dread to think what it'd be like on football day. Please look into increasing the staff resource here as this restaurant needs this.

Standard Nandos. Same as any other in the chain really.

Was recommended to me by a friend. And my goodness, what did it taste like! The menu takes a bit of getting used to at first because it's a kind of modular system, but it worked perfectly on the second visit. Drinks are free refill, which I found very surprising, and the sauces and cutlery are not at the table but you get them yourself. Ok, different but not bad. The staff was always friendly, polite, competent and took care of all matters. But the real reason to be here is the absolutely magical food. We had different menus on our two visits, and everything was absolutely delicious, fresh, and I can honestly say I have never had better chicken. Now I know why there is always a long line here and a two-hour wait while the KFC opposite is deserted. This restaurant receives an absolute and unreserved recommendation from me.

Worker called Paul great service immaculate manners Made our day! Definitely recommend

It's fast food, good for midday meals.

Our first time there and we were greeted with a smile 😃 and the service was good.

The food was great as every Nando's. Apparently they did have the chicken livers which were not available in many centers. The waiting staff was also good.

Great food and atmosphere! Staff are friendly and helpful :)

If you can't visit the stadium because of your dog, you'll find a delicious lunch here! Very friendly service, fair prices and delicious food. The stick broccoli is highly recommended!

Very interesting, something new for Germans. A South African restaurant chain with table and self service. Order and pay on your mobile phone. When it comes to refilling drinks, you get a glass and go to the tap yourself - as often as you want. Sauces for different levels of spiciness are available. The food was great, completely different than usual! I would go again...

Delicious french fries. Chicken was nicely seasoned but not as tender as hoped.

Chicken restaurant has no chicken

1 of the best nandos in Manchester. Staff are always polite and kind. Service is quick. It's clean, not over crowded and no massive ques. My only critic is the food could be a little hotter, always come warm. But other than that everything else is spot on

The guy who was welcoming us is so bad , not cooperative , once i was asking him for a service he was replying me in bad way , the manager lady was professional and kind she made our day , the thing i detected is all the employees were in bad mood

Appalling. Ordered a takeaway which I sat and waited for. The restaurant was quiet and no one else was sat waiting for orders. The order was cooked quickly and placed on the hot plate where it stayed for another 20 minutes before they bothered to stop talking and messing around to bag it up and give it to me. When I questioned why it had sat there for so long, two members of staff accused me of lying and said it had only just been placed there. Total rubbish and sadly the customer service I have now come to expect from this particular restaurant. I will not be returning.

Food was amazing, great portions of side on main. Very busy but this did not affect the staff, always checking everything okay and clearing tables quickly. Would come back

Seriously concerning that not one member of staff had their hair in a hair net. I ordered the new pulled chicken wrap and found 3 black hairs all tangled up in the chicken. One staff member offered me a replacement however after seeing all the kitchen staff I decided I didn’t want to eat at this restaurant. I was then offered a part refund for the wrap which is completely unacceptable. Staff had me waiting by a till for ages that when I’d gone back my friends had finished their meal. Dreadful service and very questionable food hygiene. Won’t be back

This is the best Nando’s we have been too, the food was really nice, all the staff were really welcoming, friendly, accommodating and went out of their way to entertain our little boy during our meal. Would definitely highly recommend this Nando’s.

Good service food ok. Just feel Nando’s has lost flavour in its chicken and there is a reliance on sauces to make the chicken taste less dry with burnt skin.

I dined at the white city Nandos amwith friends and our server Reyna was brilliant. She even introduced me to a new item on the menu which has become my favourite! Will be going again just for the service! Xx

I went there few weeks ago and as usual, Nandos had a great food and service too. Their staffs were friendly and helpful. The food was tasty and I just made my kids joying the Lemon&Herbs sauce and they loved.

Group 12 arrived at 12 for work lunch aswell as many other diners, all in all we had a lovely lunch, bit of a wait for a couple of us, but the 2 members staff running the floor and taking orders did as much as they could as a team so credit to them I didnt expect thigh with my order and they swapped it no issue Thankyou from us all @kratos

Thank you to the lovely Faye on order desk. She was so patient and helpful when I was struggling to get my gift card vouchers on the phone. The food was excellent and fast it got to the table before I did. All staff was very polite and helpful. Keep up the excellent food and service.

Business dinner after a long week of work, Great place very busy but staff ensured we where looked after,

This was the best Nando’s me and my girlfriend have ever had. Food was 10/10, as was the service from Noah and the girl who seated us at around 8:10pm. Thanks!!

We waited for 30 minutes to have a table. I asked if we can order while we are waiting not to waste our time. After we had a table we had to order through mobile app. Then we had a problem with visa pin code we are waiting now for more than hour and half to get our order

Amazing customer service! Went quite late so we felt abit bad being in there before closing but they were still so kind❤️ will definitely be my new local nandos

Unique chicken with lime, unique sauces, perfectly spicy! I will come back again!

Good quality food, along with quality service from Kelly. Made us feel very welcomed, had a friendly chat.

Always great service here. Food is always fast and hot and cooked well. Easy to park outside and never much of a wait to sit in.

Typical Nandos. Decent prices, fast service. Good staff. Would come back.

Friendly staff, clean tables, good food and quick service.

Very cold in there. Drab beige decor - not cosy at all with the decor and no heat in there. Fries not hot enough. Took a long time to get the food given the place was almost empty. Disappointing. Wouldn't go again.

Staff super friendly. Quick to get orders out too

Great delicious food as most Nando's. Very friendly and great service, nice staff. Spacious and great atmosphere, clean. Great location to grab food before matches.

We had lunch after the match and queued for half an hour. The food was amazing and service was top notch.

Nice Atmosphere and Great Service 👍🏽

When I first walked in the music was a little to loud and with having autism I was struggling to decide whether to stay or not but a lovely gentleman called Cleveland noticed and turned the music down enabling me to stay and i ended up having a lovely meal with my family. The food was nice and the staff where very understanding off my needs. Thank you nandos

Easily the best Nandos in the Manchester area. Food great. Warm plates. The place is always clean and tidy. Great service; the staff actually care, unlike the Trafford Centre. Had a minor issue with the app which meant I ordered a bit late versus the other person I was with on a Friday night. I didn’t say anything as it wasn’t a big deal. Without me saying anything, Noah noticed that I didn’t have my food yet, asked me about it, then went to to the kitchen and sorted it out. Been many times and the high standard is consistent. 5 stars

Friday 8th march Ordered from Deliveroo who delivered the wrong order somehow (and never take responsibility) Rang the restaurant and spoke to a lady who was more than helpful, she re made my order for me to pick up and couldn’t do more to correct the mistake! I didn’t catch her name unfortunately but she was extremely helpful and is an asset to the restaurant!

The food was amazing. I got the sunset burger which is my favorite item from here. Fresh, tasty, and nice ambiance, you can’t go wrong eating here.

Orders 5 wings, coleslaw and a kombucha. Drink went to wrong table while it took 35mins to get food, so changed to 'to-go'. Staff apathetic. Tables not cleared and cleaned around me. Very dissatisfied Nando's experience from a long time fan of this chain.

Really good food and amazing service from Christian. His smile was infectious and nothing was too much trouble for him.

A lovely helpful young lady named Erin served my family and I today. It wasn't so busy around lunch time and after shopping for a new kitchen appliance the children were hungry. She was very attentive to our dietary requirements and informative about the restaurant. Food was good we would come back again.

We always go to the White City branch because of the friendly staff and the food always tastes really hot and fresh. Erin served us tonight and was absolutely brilliant! She was so friendly and attentive to making sure we was ok. 😀

A good place to go to eat. They have a very varied menu. The service is nice and fast. They are gluten-free. Most of the food is spicy. Reasonable price, taking into account the price of establishments in the country.

Typical Nandos! I wouldn't say better than any others. Food took rather long to arrive which was frustrating. However it was lovely when it did. Lots of parking but it is time restricted.

Food was amazing prompt service really friendly!! Especially Georgia who served us what a lovely person 👍🏻

Waiters and waitresses love to gossip and do very less work while customers food go cold at the counter. I can see that thete is mountains of food just stacked up under the hot light but no one willing to deliver them to the customers tables. Quite pathetic service really!

1.Good atmosphere 2. Friendly employees as I meet 3. The food was Good, *Highly recommended to taste Liver*

Honestly the worst Nandos for delivery! 9/10 times there is a mistake, or the food is below par (slither of chicken, missing the extras or salad etc). Today I got delivered 2 drinks and no food. I won't be ordering from this branch again.

The Nando's experience was mediocre. While my order, especially the Spiced Grains & Butternut Squash, was good, my boyfriend's chicken butterfly was disappointingly small, equivalent to one chicken breast. The staff's lack of interaction, not checking on how the food was or not saying anything while we walked passed them to leave left a negative impression

Worst Nando’s in Britain. Every time I order something is forgotten, forget about ever receiving any sauces and dips, this latest episode I got the entire wrong order. £50 for hummus and chips. If it was just once I’d understand but it’s literally every online order I have ever made to this Nando’s - it’s terrible Avoid this restaurant at all costs

Rude staff, left waiting,terrible experience would definitely not return even if THEY paid me, the lad on front of house needs to be in the back of the house or retraining

Store Appearance is not a priority here.

This is our local Nando’s. It opened recently in 2019 and the key thing about it is it’s NON HALAL. It is prohibited for Sikhs to consume Halal meat so this branch ticks are boxes and for many Sikhs who live around the North West. Keep up the good work NANDO’s with the continuous roll out of NON HALAL branches. There’s a few other branches like Manchester Beyond (Chill Factor) and Fallowfield that are non Halal and this is great as it just expands the options for Sikhs to go and enjoy a meal. Overall experience of dining here has been good helpful staff and the usual the sooner you order the sooner you get your food. The food is always of good standards, same with deserts. The restaurant is of decent size to capacitate a good number of seated customers. Also like to thank Paul Reason for everything. Keep up the good work!

Absolutely brilliant great food great staff 👍

Terrible experience. The food was cold, the service was late and not appropriate, the staff were slow and late...Won't recommend at all.

Food came quick and it was delicious

Amazing always go there highly recommend

Me and my housemate absolutely love it here and frequent the establishment often. However PLEASE fix the ice machine, it’s been months now and I need an icy beverage. Its getting beyond a joke Love you all though

Friendliest Nandos staff I’ve ever encountered :)

This Evening at 5.30pm I went to Nando’s White City to order a take-way. I was served by a lovely young lady called Kaizia What a credit Kaizia is to Nando’s. It was such a welcome surprise to be served by a well mannered lovely smiling young lady. Kaizia has a bubbly personality and was so well manner. I just have to call Kaizia out as she was outstanding! I will definitely be going back again if I know Kaizia on the desk or working. Thank you for serving me.. True Customer Care!

The manger was on the grill I’ve asked her politely to make my chicken as I have 10 mins for my break and she replied very rude you need to wait and if you don’t want to wait I can give you a refund very bad customer service disgusting

The food that we order that’s good

Clean restaurant, service and food great

Pretty Decent. Extra hot was not extra hot.

Girl with red hair was brilliant, food was perfect as always

Erin, Absolutely amazing, what a lovely lady thank you for the service 👏

Great place to eat as always at a Nandos. Great service, nice, friendly staff. 👍🏼

Very quick service. Enough said

Little hick-with order, but the manager Erin sorted it out, this lady has top manners and very polite. Give the lady a rise.

The Nando’s chicken is very good but it just got little bit expensive

Good food, good service, nice ambiance. Washrooms could have been a bit tidier.

This is quite a small Nandos in a random location (carpark of a retail park type place) but still the usual Nandos food!!

Great chicken and an even better peach ice tea! Woooo yeahhh go nandos

Keine Hähnchenteile mit Knochen vorrätig... Damit ging es los... Dann keine Pommes da... Der Eis Automat ist defekt... Und das Essen am sich war mehr als übersichtlich...

I went to Nando’s Manchester White City last Friday which was the 29th of July, I hadn’t been to Nando’s for sometime & looked forward to it me & my cousin went in & from the start to be fair & transparent was completely disappointed as we had come all the way from London & was having a break in between meetings. The tables were not cleared & messy, the restaurant wasn’t even that busy, our food took around forty minutes to arrive which was frustrating as we was hungry. The girl serving us was friendly hence the rating being reflective of that but she was forgetful unfortunately & the majority of the staff seemed uninterested. There was one staff member having his lunch break opposite us as he should but we was verbally & visually unhappy due to the wait time, considering the size & scale of Nando’s you would think there would be an area where staff could eat their lunch in their own space but that aside he was the only one sitting near/around us again with messy tables. I hope if I ever find myself in Manchester again that there is improvements as overall the retail park & location was convenient therefore I may come back in the future & I hope this helps you improve your branch.

Came here for a meal and grant made me feel very welcome, he requested things off the menu that helped me make my decision thank you !!

As usual, greeted by Front of House, friendly & accommodating. Ordered wings & two sides mash potatoes & coleslaw. Very nice, good temperature and not waiting times. The daughter ordered chicken burger & fries. Again very nice ( the rest as above ) Will be going again

Great staff especially grant he was very friendly and energetic!! The food was amazing, deserve coming back 👌

Immaculately clean, staff very friendly, and delicious food!

Been here a good few times, the staff are always welcoming and accommodating to your request and even when the place is packed during a match you never have to wait too long for you meal to arrive, just don't dome here in your own car since you will be waiting a long to trying to leave the car park there not to the fault of nandos just poor road planning

1gwiazdka to za dużo, może jedzenie ciekawe ale większość co chciałam zamówić,, już się skończyło,, lub,, 45min oczekiwanie na przygotowanie,,. Inna i najważniejsza rzeczą jest czystosc w lokalu:drzwi, szyby, stoliki, pojemniki na sól, butelki na sos nie widziały czyszczenia od stuleci, na jednym zdjęcie pokazuje mokra serwetke po umyciu lepiącej się solniczki, drzwi do toalety to jedna warstwa tłuszczu i do kuchni też, wnętrza toalet już nie chciałam pokazać tym co tu się stołują, pojemniki z płynem do czyszczenia z szmatką wciąż ta sama, myje się stoliki i zostawia na kolejne, butelki na sosy, dystrybutory do napojów brudne, na podłodze walają się resztki,, personel podając jedzenie dotyka talerza palcami tam gdzie leży pokarm. NIGDY WIĘCEJ!, I gdzie są służby sanitarne które kontrolują przestrzeganie zasad higieny?