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4.0

Based on 116 opinions finded in 1 websites

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Nº 322 in 664 in Harrow

Nº 5 of 9 Other european cuisines in Harrow

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor1164.0

comment_iconOpinions

The chicken was very dry and cold, I’ve told the waiter about it and he didn’t had any opinion or reaction.

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Andrei-Ionut T . 2023-10-13

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I went in and saw the Caesar salad was back on the menu so ordered that for myself .When it came it just looked like lots of leaves .It didn’t match the description and it’s totally different to the one that used to be served before covid .Here’s the description on the Nandos menu “ Crunchy lettuce and Nando’s pulled chicken in a creamy, garlicky sauce. Tossed with spring onions, lightly salted pitta croutons and grated Grana Padano cheese, with a drizzle of Lemon & Herb PERi-PERi” what I received was a pile of leaves some flat croutons and the most minute bit of grated cheese no dressing and a bit of cold nasty looking chicken .The server that I called across called the manager Dominic and when we tried to explain he went straight into “you know better “ and obviously I do !!! I explained very politely that this is not like it used to be or even acceptable as a Caesar salad in any shape or form He atleast admitted there was no dressing and went off in a huff spoke to the people in the kitchen and then we saw him bin it .He never came back to apologise but another manger called Bart came and was very understanding and polite and listed to us without any judgement .He said he would credit my credit card but it would take Atleast 5 days which I think is really awful and Nandos need to sort this out immediately.The rest of the food that came was as tasty as aways .I hope Dominic gets a lesson on being polite from Bart and Nandos sends him for some courses in learning good manners !!!!

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Bebz K . 2023-05-29

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Absolutely amazing team who showed a lot of kindness!! Siba suggested Nicks Special chicken livers, which were delicious 😋 - thank you so much!!! Very busy location, yet, still excellent service. Really 🙌🏼. Nando’s have fabulous individuals running the location: Thank -you :))))

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Nam K . 2022-07-21

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Food was good, staff however were useless, messed up our order twice, sent wrong food to the table, table was not cleaned properly, manager was rude

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Emma P . 2022-07-20

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Love this Nando’s and I’ve been to loads all over the country. They make the chicken wings perfect. Often other Nando’s feel like they rush the marinade but this is always spot on. Plus lovely service from Insi. Thank you.

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SueFaleiro . 2022-07-05

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Food was slow to come out, we had to chase the last part of our order which was a full 30 Minutes after the first main arrived

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seanakelly . 2022-05-08

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I have been an ardent fan of Nando’s food for years but recently I have had a few very disappointing visits. I think today was my last visit. I ordered a glass of white wine and after payment I was told that it was not available and there was no other choice within white wine. I was made to chose my last best choice, red wine. Then my main comes before my starter and when I made a fuss that I would like my starter and main brought to me in the correct order, the staff was very rude and condescending. The pita was underdone and my chicken was not nice at all. Very disappointing dinner!!!

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TinaUb . 2021-11-01

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I ordered ten wing roulette for ten wing medium very disappointed will not be cumming here again. 😔

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100nishilm . 2021-10-09

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nowNEW Absolutely disgusting. Ordered a Vegan Intimidator meal, got given actual chicken. Asked kindly for my meal to be remade and was served an empty tortilla wrap with a piece of lettuce and non-vegan mayo. The manager Maddy told me she got my order wrong because she’d witnessed a suicide which clearly didn’t make me want to eat my half empty and incorrect meal. Was a huge mess, nobody apologised, nobody refunded me and nobody has responded to my email or calls. DO NOT RECOMMEND. I will never ever forgive the abysmal company for breaking my morals and making me accidentally eat meat and showing ZERO remorse.

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F9271HIpoojas . 2021-09-09

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I recently visited nandos St George's after a long time and was pleased with the service i received. I had a nice young man named Jayden consistently check to see if we were enjoying our food and if we needed any drinks etc. Very pleased witht eh great customer service and will be back again very soon 👍🏾

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Jayson135 . 2020-10-16

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Normally always good food, can be tricky getting up and down with kids if busy. We ordered as per usual and sadly they forgot to bring the food for one child. Even after we mentioned it they delivered very late and forgot again. Our 7 year old spent most of the meal watching us eat and she would not eat our food as wanted to wait and eat her own. She is autistic which ruined the meal. No pens or drawing stuff for kids was offered in any Way. Worst Nando experience we have had. The waitress who ordered was fab. The one who delivered the food hardly spoke English and was terrible. No apologies in forgetting food and causing all the stress. It was not busy, so no real reason to say she was super busy etc.

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sleightofhand . 2019-12-31

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Well known chain. Provide very good chiken dishes. Ideal for families seeking a quick bites. Ideally located within a big shopping centre with easy access and safe parking

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Mo A . 2019-10-01

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Yummy as always but seems like staff have been told to put less peri salt on the chips as I've had to ask extra a number of times. Shame about the levy charge even though I had Coke Zero, hence the 3*. Maybe the person taking the order should ask the customer if we are ordering Coke or Diet Coke/Coke Zero as you end up paying additional 20p for every normal Coke ordered.

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AmitSuki . 2019-09-13

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On a vraiment passer un super moment dans ce restaurant l ambiance les serveurs qui parlent portugais et surtout les plats d une super qualité leurs poulet trop bon et leurs sauce qu’on peut acheter pour ramener à la maison Vraiment un kifff je vous recommande a 1000%

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ludovicf441 . 2019-07-07

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So disappointed with the range of salads here now. I used to love the mediterranean salad and it has disappeared form the menu. The chicken portions seem to be getting smaller. The customer service however was good.

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soojos . 2019-06-24

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Went yesterday with my teenage daughter. Absolutely appalling customer service, particularly from a young lady called Lenora or something like that. The food was decent, but the table next to us was left uncleaned for some time - which invited a host of flies to...

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DOB81 . 2019-06-04

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Sweet Potato Wedges were soggy Creamy Mash was lumpy not creamy at all Sweet Potato Mash was weird not creamy Chargriilled Vegetables did not fill bowl So as you can see not good at all

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KNHN . 2019-05-06

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Wanted to grab something quick after popping into Wilko’s. Ordered the Halloumi burger with some piri piri chips. Odered without chilli jam. The waitress that greeted me and gave me a table was friendly. The only fault I could find was that the Diet Coke...

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432amitj . 2019-04-18

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Kids love it we love it. My kids have allergies, Nando's is perfect, they have a bible, review everything for you. Go see for yourselves. Lovely food and services always with a smile, Would recommend for anytime of the day or night.

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Bestever0 . 2019-04-14

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This particular branch of Nandoes is my go to! The staff are very friendly and helpful. Food is great and it’s always got a nice vibe inside!

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NehalxShukla . 2019-02-18

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Went there spontaneously fir a quixk lunchtime meeting. I only had an hour and the team worked seamlessly, food was great, absolutely no complaints - very good, clean restaurant, food was goof, live those sweet potato wedges.

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phg570 . 2019-01-15

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Very busy place always . So expect delay of up to 20 minutes for your food and that’s when they don’t forget part of your order. Very noisy at times. However the place could do with a bit of a renovation it’s a bit outdated...

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robertolJ7434FX . 2019-01-15

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This is a very disable friendly place where their staff do pay special attention to differently able people and makes them feel very welcome

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sholay2016 . 2019-01-06

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After a long afternoon with an appointment at the bank and then some shopping a sit down and meal was well needed. My first visit to Nando after a long time and enjoyed it very much. Quick service and good food. Both my husband and...

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pr2701 . 2018-12-13

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Anytime we want Nandos, this is the one we go to as they cook the food the best here. Staff are polite too

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Dj C . 2018-10-31

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After shopping we were dead tired and hungry as well. Nando's being a weekday was not running full and we could get seats easily. We orders french fries with peri peri (powder spice). They served is pretty quick, the aroma cannot be defined it can...

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SagarAmlani . 2018-09-19

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We went as a part of 8 for 14th birthday we had a great time and the food was the best we enjoyed sampling different sauces highly recommend this place but make sure you book as it gets very busy I will come again

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s s . 2018-08-20

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This place is located in the heart of the Harrow shopping centre Can get busy in here Service ok I couldn’t finish my meal as it was too much The chicken livers are great Enjoyed the hot peri peri chips Thank you

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Kajolrani . 2018-08-10

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- Ordered a takeaway, Great Service - Great tasting food - Staff member gave many sauces, very pleased - Affordable - Definitely recommend

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AHP_39 . 2018-08-01

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I’m a Nando’s lover, I have visited my branches in central London, Wembley and Watford but the service and the welcome i got from st George’s branch is unbelievable. The restaurant deputy manager Ahmed and the rest of the floor team, the chef all outstanding...

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majdil2016 . 2018-07-25

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Took four attempts on their website to initially place an order. The first order was for delivery, this was accepted and then rejected which I didn't even think was possible. By the time I noticed it was half hour later! Tried again for delivery, got...

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Nomad758761 . 2018-07-08

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The food was good, as expected. The staff were welcoming, helpful and so friendly. We were made to feel like regulars, even though this was our first visit.

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Hilary D . 2018-06-22

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Been to several Nando's before and this one has to be one of the best about. From entering, greeted by a pleasant member of staff who advised there was about a 15 minute wait for a table of 4. Within 10 minutes we had our...

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SunnyP7272 . 2018-05-14

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The Lady Manager there is very rude indeed, she really needs to watch her tongue as she acccused me of stealing!! Never in my life have I ever stolen anything and for her to make assumptions like that is just plain wrong!! Her staff work...

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cellad2014 . 2018-05-13

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I've visited this Nando's a few times, on my visits to London. The food is fantastic, the service is quick and it's always very busy. Overall a happy experience.

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jasonnP0S . 2018-04-28

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First time in Nandos and we were really impressed with the staff and menu here. Our food was very tasty and the customer service was 100%

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charles m . 2018-04-13

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My family and I like eating here. From being somewhat inconsistent a few years ago, this branch of Nando's has become consistent and good. The chicken dishes are usually spot on and exactly as described. The menu includes a number of steak dishes and these...

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MASWScreenwriter . 2018-03-07

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Just as always the food at nandos is just great which is also by the busy atmosphere in the restaurant which is handled very professionally by all the staff. The food is always lovely and the staff there is very friendly too.

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JakeEdison . 2018-02-17

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Service is always great even if its really busy. Food is always delicious and more than worthy of the money you pay. Last time my waitress was really nice and sweet with blondish hair. I think her name was Lizzy. Thank you for the service...

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Silvia M . 2018-02-05

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I like this restaurant , they cook the chicken in a very nice way, side dishes are very nice as well

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Walid N . 2018-01-30

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It was my first time at Nando's and I haven't got a hang of their menu yet. They seem to be quite busy and they managed to mess up my order, but to their credit, they corrected without a fuss. The only dessert on the...

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Ashok S . 2018-01-26

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My wife had popped into Harrow from work to shop so I suggested we meet up and have a bite in Nandos. We go fairly often, sometimes with my stepson who is a wheelchair user, we've never had a problem getting a table. On this...

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MaxLondon2 . 2018-01-22

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If you love eating chicken, then this the place to visit. The atmosphere too good for either lunch or dinner.

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satinderp2014 . 2018-01-22

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Ordered in restaurant and waited for collection which was fairly fast but the portions are tiny compared to what you get when you eat in which is disappointing as I’m paying the same as I would if I sat in the restaurant! My portion of...

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meerap671 . 2018-01-12

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Been coming to this Nando's branch for over 6 months now as I work in the area,. They do get busy at times as they are based in the St. George's shopping centre in Central Harrow. Staff are decent and friendly in serving you. I...

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Shamit P . 2018-01-09

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We have visited this place quite often as I often see this as in between a fast food outlet and a restaurant. We always get to sit in a booth as there are usually 6 of us but you do need to wait for a...

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Anfield1970 . 2018-01-02

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I'm a huge fan of Nando's even though over the years the portions feel like they get smaller and the prices get bigger. For a change and due to a family visit we decided to do a take away and through we would try the...

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Smartass73 . 2017-12-06

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Whenever my friends and I can't decide for a place to eat, Nando's will always become the top of our choice. I love the taste and have no complain about it.

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Vanessa R . 2014-04-22

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