Nando's Hammersmith in Hammersmith and Fulham

Often sells out if stuff at the busiest times of the week and is in desperate need of a revamp. Floors and tables sticky. Staff are good though.

Of all Nandos are not expected standards of Nandos good name and reputation

Ive been to a few Nando’s lately and this place was nice. Food was as promised and staff polite and efficient. One of my group of friends didn’t have his food delivered on time but the staff were all on it as soon as they realised and it was delivered promptly. Atmosphere was ok although felt a little hollow with table next to entrance.

Food was so good! Deborah was so nice and helpful!

Delicios food, amazing service(Melek was very friendly and helpful), very nice atmosphere, we love this place, definitely will come back when we visit London again 🥰😍

Disappointed by this Nandos in Hammersmith I mostly order half a chicken, hot. This one had absolutely no seasoning on it at all. I have never experienced this before, mentioned this to the staff but they were friendly but didn't really know what to say or do. They did ask, if I wanted another one, but as I was in a rush I declined. Hopefully management will take note of these comments

We enter the restaurant at 9:35 p.m., place the order through their online platform, pay and are served around 9:45 p.m. At 9:55 p.m. one of the waiters comes, asks us if everything is okay and then tells us that the place closes at 10 p.m. They don't even let us finish dinner, plus they are quite rude, removing things halfway from the table and wearing rather sloppy clothing. I don't recommend it at all.

Lovely store but the blonde haired woman was eager to take our plates away from us whilst eating. This happened more than once..

We went to the restaurant for dinner and entered at 9.15pm. They explained to us how to order since it goes through an application. Like every human being, you don't order in 2 minutes. We placed the order at 9.30pm and it took them a while to bring it. At 9.55pm, in the middle of eating, they rushed us because they were closing the place. It is something that is notified when you are going to order. During the rest of the dinner the boys did nothing but rush us and were very rude, in fact, they were constantly surrounding the table. Quite unpleasant staff. It is not a place that I would recommend. The food is not that good.

Really nice place to eat, busy but worth it.

Splendid atmosphere with cool staff

The best part of the menu here are the flexible and variety options. The chicken taste good with all kinds of different sauces that you can try. The staffs are friendly, the dining room is warm and welcoming. Overall it’s a good experience!

Aron was very Professional very Kind and really helped me thank you so much Aron your costumer services is beyond. X

What a tasty chicken! We had the offer for two people with a chicken, some sides and drinks and it was totally worth it! The chicken was juicy inside and crispy outside. The sides were nice as well. The drinks are self-service and you can refill. There is a sauce - bar where you can choose among a great variety of sauces. There, you will also find cutleries, napkins etc. Next to the Hammersmith station, easily accessible.

Great place to eat. Chips were ok, but not what we asked for as they were meant to have peri salt but got handed a sachet and still had to pay as if my order was correct. The bean pitta was Luke warm and not what I ordered as I wanted it 'hot' but came bland instead and was directed to the separate sauces to help myself. If you not going to serve what we expect with the detail order, and you had to pay for the service. Would you be happy.

I went there with my grandmother not too long ago, the atmosphere is so cozy and the staff are super polite. My grandma doesn’t speak English so one of the staff opted in to translate for her. So amazing! ⭐️⭐️⭐️⭐️⭐️

Moderately priced and moderately tasty food. Service was underwhelming. When I requested to swap one allergen with another, they charged extra.

WORST NANDOS I HAVE EVER EATEN!!!! This place served us COLD CHICKEN and chips and when me and my sister asked for it to be heatened up they weren’t able to?? It was honestly the grossest Nando’s I have eaten the chicken was cold, felt stale and same with the chips, nothing was fresh whatsoever avoid this branch

Absolutely sensational service. Darnell made sure to accommodate all our needs and went above and beyond. Big up the nandos team @ hammersmith

Brilliant service and great food as always

Nando's food is expensive but the quality of the food is not worth it, Nando's ordinary chips 🍟 was hard /garlic bread wasn't nice at all

Good vibe, quick and friendly service, good quality food. Wobbly table but that never stopped me from eating before.

I am only making this review for an undisciplined manager of yours! Just walked out of the branch after being humiliated by his behaviour. He kept moving us around and delaying our order! Not even a smile on his face!

Called up to order a food for 25 people as a collection as we had an event at the Apollo, called at 21:10 and the 'manager' refused to cook any food for us as it would take 30 mins and she wanted to close at 10, it would have given us plenty of time to collect the food and for the food to be cooked. We even did an online order and someone else picked up the phone and all you could hear was her shouting in the background that she wasnt cooking the food as she wanted to close at 10pm even though plenty of time to do that. Its pure laziness and terrible management, the order was over £300 and that should mean something to a venue and company. Pathetic.

I had a lunch gathering with my colleagues and tried this chain restaurant for the first time. I ordered a grilled chicken burger and a cloudy lemonade. The food quality was very average, and I was a bit disappointed with the spice level, as I ordered it hot spicy. I even added their extra hot spicy sauce from the table, but it didn’t meet my expectations either. I probably won’t return. However, it’s worth mentioning that the staff were very friendly.

We came here on a Sunday night before a concert. It was incredibly busy but that staff did get us seated pretty quick. Unfortunately food took quite a while and we had to go up and get our own glasses as they weren’t brought over when we ordered on the app. We ordered on the app because the queue to order was long. The food was fine but not super hot and my big Nandos bug bear is stingy on the chips and peri salt. Toilets were clean and facilities were good for drinks etc.

This is the very best chicken place in the western hemisphere. I love nandos and their sauces and everything. The perriperri sauce is great an every dish in this place is great. 6 stars!!!

The food was amazing!! The staff was amazing and attentive But what made my day was one member of staff(GIO) HE was the best member of staff I have dealt with. Polite respectful and so so helpful and attentive He genuinely made my day

I wanna show my gratitude to the three staff that did not let me starve. Hussain , Giovanni & Mioli. I am a regular at this branch and the whole staff were kind,polite, friendly ,helpful , professional. The food was always tasty the reason I’m coming back all the time. But this time , it was few minutes past 10pm and they were already cleaning, I am an emergency worker which means I was working till 7am with no food , thanks to the three members of staff I got my food for the 12 hours shift. Much appreciated 🙏

I was losing faith in nice people existing until I met Marwa, Aaron and Serge yesterday night. My friend in hospital really wanted Nando’s and even through they were shutting, they still made food after hearing about the situation. They were so sweet and understanding, I almost cried at their kindness. They also made the best Nando’s my friend has ever had! I will be praying for their happiness. Thank you again.

Very fast service with polite manners.

Tuve una reunión con un amigo aquí tengo que revisar para decir que el joven en el hasta alrededor de las 8 pm dio un excelente servicio merece una mención por esto ... # happy

Amazing food and great service from lakshmi will return

Wonderfully good food, nice staff and good location!❤️

Very good food with great variety and great service from manager Patricia and Maura

Very nice. Quick and easy food. Great before the FF7 rebirth concert 😁😁

La comida sabe muy bien y recomiendo a la gente comer aquí😀 Me encanta Hammersmith y Londres y este era el lugar perfecto para mí

The food was all excellent! And Patricya and Cami (hopefully that's her name) we're an absolute delight, and super helpful!

Excellent food! I wasn't sure if it would meet up with my experience at a different Nandos in London, but it was actually really good. The food was delicious. The only downside is that we had to wait quite long on our second visit, but they offered us free sides while we waited. I'm really impressed and highly recommend visiting.

Standard Nando’s grill, but sauces or the spicier side. Good ambience but service seemed tired.

Solo le estoy dando una estrella debido a la ubicación. Mi compañero y yo vinimos a almorzar. El personal mostró una completa falta de interés no todos atentos. Pedí una ensalada mediterránea. El Menú decía , queso feta, aceitunas, tomates y pepino. Encurtido dulce. Tenía un cuenco lleno de lechuga y un montón de aceitunas secas, pero no mucho de nada más. La pechuga de pollo era del tamaño de una galleta salada. También me sorprendió un poco que el joven abriera lo que parecía un sorteo de sartenes, usara las pinzas para arrojar dos pequeños trozos de pollo a la parrilla, cuánto tiempo llevan sentados en el sorteo, ¿quién sabe? ? ? , me dejo enseguida. Me preguntaron si disfruté de mi comida. Dije que no, es solo lechuga. Dos tomates cherry pequeños cortados por la mitad y dos rodajas de pepino, sin rastro de cebolla dulce. 80 para una rodaja de pollo del tamaño de una galleta, pero se vende como una pechuga de pollo. Como esto no fue suficiente, el tipo fue escoltado fuera de las instalaciones muy rápidamente bien hecho al gerente, sin embargo, un miembro del personal quería llevarlo afuera hasta que lo detuvieran. Supongo que por el pesebre que se metió entre ellos. Creo que tal vez se requiere un poco más de entrenamiento aquí en esta rama No voy a volver.

A decent fast food place. Unfortunately not to the same level of the Nando outside of the UK. Still good but those who've been to Nandos outside of UK could be disappointed.

Solo meal but food was very tasty Abu the Manager was helpful 👌🏽 it is a self service style but I preferred it...

Service was good and staff were friendly and helpful. I ordered chicken wings and chips. The wings were dry. There wasn't enough seasoning, and chips were nice and coleslaw was nice.

Foods always delicious but the most clueless set of staff I’ve ever met in my life

Great location , staff and food

We had a nice lunch at Nandos. The waitress was very friendly and attentive. Food was delicious.

Hardly any wait whatsoever even during peak times. The food was absolutely delicious and for some reason a bit more spicy than other nando's The service was also very kind and happy, clearly they get paid well.

Really small portions and the food was ok.

Pretty good. The food is good for a chain. The chicken is delicious although you must choose the sauce well because otherwise you may have a bad time. Nice place with a reasonable price.

Service was quick & attentive, but the salad was dry not prepared that day & am pretty sure.

“The service was great. Food was delicious. Maura was very helpful, and always smiling. Love to come again

Not good food like other Nandos in London Not a good service too

The environment is very nice, and the floor is high enough, making it comfortable to sit. The toilet is located on another floor, separate from the eating area, which is a very good decision. As for the food, there are quite a few choices, among which the chicken breasts are average and the chicken legs are okay. The main reason to eat here is to eat their sauces. Their sauces, ice water, and paper towels are also self-service, so you don’t have to consider tips when dining. It is recommended not to use their online system to order at your seat, but to order at the cashier, which is much simpler and more direct.

Paramos para almorzar y nos dirigieron a una mesa y nos dieron menús. Supusimos que había servicio de mesa, pero después de esperar un poco para pedir, nos rendimos y fuimos al mostrador a pedir. Deberían habernos aconsejado cuál era el proceso en el momento en que nos sentaron. Nos sentamos frente a donde se sirve la comida y vimos plato tras plato sentados bajo lámparas de calor con el personal caminando e ignorándolos. Claro que nuestra comida era uno de los platos ignorados y cuando finalmente llegó, el pollo y las patatas fritas apenas estaban calientes. El restaurante estaba sucio y parecía tener demasiado personal atrás y poco personal en el comedor. Super decepcionante ya que Nandos era uno de nuestros favoritos, pero no volveremos a esta tienda.

Fui a Nandos para almorzar mientras estaba en la zona. La comida salió rápidamente pero la etiquetaron erróneamente. Cuando se les preguntó, se lo llevaron y claramente simplemente reemplazaron la bandera, así que quién sabe cuál era la verdad. La comida de mis hijos estaba destinada a ser una simple pechuga de pollo, etiquetado como esto, pero era bastante picante incluso para mí! No impresionado y no volverá.

Food as good as usual. Service was okay, staff didn’t seem very interested but that’s usual with Nando’s.

Amazing staff . Worked really hard to make our late walk in group to keep us happy . We’re extremely polite . Food was great too . Thank you !

Nice and well-kept place, excellent chicken which can be enjoyed cooked in different ways and you can choose the degree of spiciness. The sauces are very good. The fried potatoes could be better. Still worth it for the peri-peri chicken

New review 2024 It's not as friendly as it used to be. Staff were more attentive in previous years. I had to overly explain why we needed more space with a party, including disabled people and babies. It was also quite a hassle to get access to the disabled toilet as they kept locking it even though the child was visibly disabled. We were told to go downstairs a few times. No understanding that disability can also be invisible despite this being written on the toilet door. He had crutches, and still, it didn't make a difference to be told to go downstairs. The food came quickly and was as expected. The staff were not rude. They just seemed to need educating in disability. Old review - pre-pandemic A very friendly place. Children are welcome. A good value for money. Order and pay at the till and then your food is brought to you. Refills on fizzy drinks, if you like them. If chicken is what is want Nandos is the perfect place. If you get a Nandos card, you can earn chillies which add up to give you rewards.

The charrasco burger was sweet, succulent and seasoned to perfection. This Nandos had the chicken on lock, however I can’t say the same about the sides and desserts. The corn on the cob was dry as hell and the mash had no soul. It was sloppy in the middle but had a sorta crust on the outside which can’t be right for mash potato - this ain’t no crème brûlée. The sauces as always pulled it back and made the sides worthwhile. Put simply, the dessert was poor, I got the mango ice cream and it had the icy almost crystallised texture, so I’m guessing it was defrosted and refrozen. The service wasn’t great in my opinion, had to ask for glasses for the drinks refill and the table still had plates and was dirty when we got seated. Nandos is known for its chicken and this place had slapping chicken but the sides, dessert, service and cleanliness simply weren’t up to scratch.

Environment with seating facilities, bathrooms and music. Tasty and well served food. Restaurant specializing in chicken of all flavors. Fair price! Suggestion: for us tourists, it is a little confusing to enter the bar and not have an explanation on how to order. My family and I spent a good few minutes at the table trying to figure out how to do it. Only later did we discover that we needed to place the order through the app and pay at the same time and that the order would arrive. Training employees to provide good service would be ideal.

They don't use fresh greens such as avocado and broccoli, expect something outdated, food doesn't come out on time.

We were shown to a dirty table, not a great start. We ordered and the food came before the drinks. When told we ordered drinks too, we were met with a very surly, rude waitress who said she "would check on it" for us. No apology, nothing. To top it off, the glasses were warm! The food was below average for Nando's. Everyone's corn was dry and old, my sunset burger was also dry and seriously lacking the chutney and melted cheese. The garlic churrasco burger was pretty good, apparently, so well done for that. Desserts came out late and at that point, we had consigned the meal to being a waste of time. Won't be returning to this branch.

Went to this branch for food with my children, we couldn't even get a table never mind order food due to them "needing to catch up with orders" loads of empty tables so not like they couldn't seat us but to be honest watching other people eat while we are unable to order ourselves doesnt create a happy experience

This restaurant is dirty the food was cold and the staff look sad. The toilets smell really bad of urine and all the windows are dirty. Wil not be returning here

Person who served us gave great customer service. However, everything else was poor....the food was cold, the chips were awful, sticky floors, flies around the table, dark lighting made the atmosphere downbeat, and you couldn't see very well. I wouldn't go back.

Really enjoyed the chicken livers n peas

The service wasn't to my expectations, but the food was good

Nando's never ever disappoints. Their food quality remains the same

Helpful staff, good food and a great place to grab something to eat before a show

Toilets felt very dirty, no loo roll on any toilet , clearly no one checking them

strange member of staff wouldn’t give me an empty pot, i hadn’t even told her what i wanted it for yet, but she said no because of allergies 💀

Everything was great and excellent, and I recommend this restaurant to everyone who comes to stay here

Russell provided fantastic customer service and made our experience very positive. I don't usually write reviews, but he deserved it and I hope that Nandos management team see this and recognise his efforts in providing highest quality customer service here at Hammersmith Broadway Nandos!

Lovely, relaxed atmosphere. Very friendly and helpful staff.

Although it was a busy Friday eve we were pleased. But Nando's has always a limited range of food for a limited palate range. It's just a convenient place if you like chicken, and you're in a rush.

After waiting 25mins for a table we had to wait around 45 mins for the food to arrive and when it did it was cold, after telling the staff they reheated it and it tasted fine. Some of the staff seemed a little snappy at times and it seemed like they just wanted to go home

Good location near to Apollo, nandos is nandos

Nando's never disappoints! Their peri-peri chicken is always perfectly cooked with just the right amount of spice, and the sides are delicious too. The atmosphere is lively and welcoming, and the service is always friendly and efficient. Whether you're dining in or getting takeaway, Nando's is a go-to spot for a satisfying and flavorful meal. Highly recommend trying their signature peri-peri sauce for an extra kick of flavor!

Decent Nandos and good location. Lots of seating!

Friendly staff and good seating space, food always lovely

Delicious as always, no matter what you choose - everything works

In here regularly - Maggi is by far the most welcoming of all. Top service. Thanks Maggi x

Lovely friendly staff and gorgeous food. Highly recommend 😍😋

Apart from being too expensive for what they offer, the portions are small.

Smallest full chicken I ever had.

Can't argue with a good Nando's in terms of good quality food at fair price. But the atmosphere of this branch was awful. The doors were continually opening and closing. When asked if food was okay I said yes but we were freezing. One member of staff suggested putting on our coats. Not ideal!

Staff were friendly and polite.

Food was good staff not so good

Good dishes, lots of product shortages with an arrival at 6:30 p.m. too bad

I loved this place because you eat good products quickly and very cheaply. If I go back to London I will definitely come back.

Typical Nandos when it comes to food. Staff polite. This restaurant is located near both Hammermsith London Underground Stations. Noticed that is is getting more expensive.

fabulous food and quality. service and welcome was nice and waiting for as not too bad despite being busy. however - the staff was almost hovering over us the moment our means were served and before one of us was done - one of them came to ask if they could take the plate. the moment the other person in the party has had the last mount full - instantly returned to the table and took the plates - We asked if they wanted us to go before we finished our dinner. understanding that it’s a busy restaurant and not super fine dining- customer about still to have peace and quick to enjoy the super meals Nando’s in Hammersmith serve - and not feel like being rushed to eat it being an inconvenience to the staff.

Not welcomed or sat down at door, when server came they did not acknowledge us and walked off and just expected us to follow. One meal did not come out, server gave 2 excuses, 1. It did not go through to kitchen and 2. It got mixed up with someone elses meal, both of which i can happily accept and move on. However, the manager came out and her amazing excuse was that mushrooms take longer to cook... the meal arrived after everyone else finished their whole chicken means...shouldnt take that long. Called her out on the lie and all she offered was 1 free portion of halloumi, when they came out it looked like they were cooked and then thrown into water? Never in my life have i seen fried halloumi dripping in oil/water...

Good service and qaulity of food. Mane was very nice.

Nando's is usually great. Another customer must have scratched out part of the table number and turned a 25 into a 5. The waitress made us feel like it was our fault that she brought our cold, burnt food to the wrong table, even after I pointed it out, which I thought was very poor service. No one bothered to fix the table number. Only 3 stars because the service and good were fantastic the week before!

Went to see Freya Ridings Live. Went Nandos instead of Macdonalds. Food was very enjoyable. Really good that evening.

All of the staff was lovely! But James (he is/was new) really helped us more than any other Nando’s! Lilly was also amazing! Really friendly and made me laugh! Really lovely staff!

Bad experience never setting foot there again! I got half chicken thigh, they gave two 1/4 chicken thighs. One of them was fresh and soft. I had the first one, started eating the second one and it was so hard it was difficult to swallow. I asked for it to be Changed only for the manager to take it to be grilled and brought the same chicken back to me burnt. Like how horrible can a service be. I got up and left it there.!