Nando's Hammersmith in Hammersmith and Fulham - Phone Number, Reservations, Reviews

Solo meal but food was very tasty Abu the Manager was helpful 👌🏽 it is a self service style but I preferred it...

Service was good and staff were friendly and helpful. I ordered chicken wings and chips. The wings were dry. There wasn't enough seasoning, and chips were nice and coleslaw was nice.

Foods always delicious but the most clueless set of staff I’ve ever met in my life

Great location , staff and food

We had a nice lunch at Nandos. The waitress was very friendly and attentive. Food was delicious.

Hardly any wait whatsoever even during peak times. The food was absolutely delicious and for some reason a bit more spicy than other nando's The service was also very kind and happy, clearly they get paid well.

Really small portions and the food was ok.

Pretty good. The food is good for a chain. The chicken is delicious although you must choose the sauce well because otherwise you may have a bad time. Nice place with a reasonable price.

“The service was great. Food was delicious. Maura was very helpful, and always smiling. Love to come again

Service was quick & attentive, but the salad was dry not prepared that day & am pretty sure.

Not good food like other Nandos in London Not a good service too

The environment is very nice, and the floor is high enough, making it comfortable to sit. The toilet is located on another floor, separate from the eating area, which is a very good decision. As for the food, there are quite a few choices, among which the chicken breasts are average and the chicken legs are okay. The main reason to eat here is to eat their sauces. Their sauces, ice water, and paper towels are also self-service, so you don’t have to consider tips when dining. It is recommended not to use their online system to order at your seat, but to order at the cashier, which is much simpler and more direct.

We stopped in for lunch and we were directed to a table and given menus. We assumed there was table service but after waiting a while to order, we gave up and went to the counter to order. They should have advised us what the process was at the time they seated us. We sat in front of where the food is served and saw plate after plate sitting under heat lamps with staff walking past and ignoring them. Sure enough our food was one of the ignored plates and when it finally arrived, the chicken and fries were barely warm. The restaurant was dirty and seemed overstaffed out back and understaffed in the dining area. Super disappointing as Nandos was a favourite of ours, but we won’t be returning to this store.

Went to Nandos for lunch whilst in the area. Food came out quickly but food wrongly labelled. When queried, they took it away and clearly just replaced the flag so who knows what was the truth. My sons food was meant to be a plain chicken breast, labelled as this but was quite spicy even for me! Not impressed and won't be back.

Food as good as usual. Service was okay, staff didn’t seem very interested but that’s usual with Nando’s.

Amazing staff . Worked really hard to make our late walk in group to keep us happy . We’re extremely polite . Food was great too . Thank you !

Nice and well-kept place, excellent chicken which can be enjoyed cooked in different ways and you can choose the degree of spiciness. The sauces are very good. The fried potatoes could be better. Still worth it for the peri-peri chicken

New review 2024 It's not as friendly as it used to be. Staff were more attentive in previous years. I had to overly explain why we needed more space with a party, including disabled people and babies. It was also quite a hassle to get access to the disabled toilet as they kept locking it even though the child was visibly disabled. We were told to go downstairs a few times. No understanding that disability can also be invisible despite this being written on the toilet door. He had crutches, and still, it didn't make a difference to be told to go downstairs. The food came quickly and was as expected. The staff were not rude. They just seemed to need educating in disability. Old review - pre-pandemic A very friendly place. Children are welcome. A good value for money. Order and pay at the till and then your food is brought to you. Refills on fizzy drinks, if you like them. If chicken is what is want Nandos is the perfect place. If you get a Nandos card, you can earn chillies which add up to give you rewards.

The charrasco burger was sweet, succulent and seasoned to perfection. This Nandos had the chicken on lock, however I can’t say the same about the sides and desserts. The corn on the cob was dry as hell and the mash had no soul. It was sloppy in the middle but had a sorta crust on the outside which can’t be right for mash potato - this ain’t no crème brûlée. The sauces as always pulled it back and made the sides worthwhile. Put simply, the dessert was poor, I got the mango ice cream and it had the icy almost crystallised texture, so I’m guessing it was defrosted and refrozen. The service wasn’t great in my opinion, had to ask for glasses for the drinks refill and the table still had plates and was dirty when we got seated. Nandos is known for its chicken and this place had slapping chicken but the sides, dessert, service and cleanliness simply weren’t up to scratch.

Environment with seating facilities, bathrooms and music. Tasty and well served food. Restaurant specializing in chicken of all flavors. Fair price! Suggestion: for us tourists, it is a little confusing to enter the bar and not have an explanation on how to order. My family and I spent a good few minutes at the table trying to figure out how to do it. Only later did we discover that we needed to place the order through the app and pay at the same time and that the order would arrive. Training employees to provide good service would be ideal.

They don't use fresh greens such as avocado and broccoli, expect something outdated, food doesn't come out on time.

We were shown to a dirty table, not a great start. We ordered and the food came before the drinks. When told we ordered drinks too, we were met with a very surly, rude waitress who said she "would check on it" for us. No apology, nothing. To top it off, the glasses were warm! The food was below average for Nando's. Everyone's corn was dry and old, my sunset burger was also dry and seriously lacking the chutney and melted cheese. The garlic churrasco burger was pretty good, apparently, so well done for that. Desserts came out late and at that point, we had consigned the meal to being a waste of time. Won't be returning to this branch.

Went to this branch for food with my children, we couldn't even get a table never mind order food due to them "needing to catch up with orders" loads of empty tables so not like they couldn't seat us but to be honest watching other people eat while we are unable to order ourselves doesnt create a happy experience

This restaurant is dirty the food was cold and the staff look sad. The toilets smell really bad of urine and all the windows are dirty. Wil not be returning here

Person who served us gave great customer service. However, everything else was poor....the food was cold, the chips were awful, sticky floors, flies around the table, dark lighting made the atmosphere downbeat, and you couldn't see very well. I wouldn't go back.

Really enjoyed the chicken livers n peas

The service wasn't to my expectations, but the food was good

Nando's never ever disappoints. Their food quality remains the same

Helpful staff, good food and a great place to grab something to eat before a show

Toilets felt very dirty, no loo roll on any toilet , clearly no one checking them

strange member of staff wouldn’t give me an empty pot, i hadn’t even told her what i wanted it for yet, but she said no because of allergies 💀

Everything was great and excellent, and I recommend this restaurant to everyone who comes to stay here

Russell provided fantastic customer service and made our experience very positive. I don't usually write reviews, but he deserved it and I hope that Nandos management team see this and recognise his efforts in providing highest quality customer service here at Hammersmith Broadway Nandos!

Lovely, relaxed atmosphere. Very friendly and helpful staff.

Although it was a busy Friday eve we were pleased. But Nando's has always a limited range of food for a limited palate range. It's just a convenient place if you like chicken, and you're in a rush.

After waiting 25mins for a table we had to wait around 45 mins for the food to arrive and when it did it was cold, after telling the staff they reheated it and it tasted fine. Some of the staff seemed a little snappy at times and it seemed like they just wanted to go home

Good location near to Apollo, nandos is nandos

Decent Nandos and good location. Lots of seating!

Nando's never disappoints! Their peri-peri chicken is always perfectly cooked with just the right amount of spice, and the sides are delicious too. The atmosphere is lively and welcoming, and the service is always friendly and efficient. Whether you're dining in or getting takeaway, Nando's is a go-to spot for a satisfying and flavorful meal. Highly recommend trying their signature peri-peri sauce for an extra kick of flavor!

Friendly staff and good seating space, food always lovely

Delicious as always, no matter what you choose - everything works

In here regularly - Maggi is by far the most welcoming of all. Top service. Thanks Maggi x

Lovely friendly staff and gorgeous food. Highly recommend 😍😋

Apart from being too expensive for what they offer, the portions are small.

Smallest full chicken I ever had.

Can't argue with a good Nando's in terms of good quality food at fair price. But the atmosphere of this branch was awful. The doors were continually opening and closing. When asked if food was okay I said yes but we were freezing. One member of staff suggested putting on our coats. Not ideal!

Staff were friendly and polite.

Food was good staff not so good

Good dishes, lots of product shortages with an arrival at 6:30 p.m. too bad

I loved this place because you eat good products quickly and very cheaply. If I go back to London I will definitely come back.

Typical Nandos when it comes to food. Staff polite. This restaurant is located near both Hammermsith London Underground Stations. Noticed that is is getting more expensive.

fabulous food and quality. service and welcome was nice and waiting for as not too bad despite being busy. however - the staff was almost hovering over us the moment our means were served and before one of us was done - one of them came to ask if they could take the plate. the moment the other person in the party has had the last mount full - instantly returned to the table and took the plates - We asked if they wanted us to go before we finished our dinner. understanding that it’s a busy restaurant and not super fine dining- customer about still to have peace and quick to enjoy the super meals Nando’s in Hammersmith serve - and not feel like being rushed to eat it being an inconvenience to the staff.

Not welcomed or sat down at door, when server came they did not acknowledge us and walked off and just expected us to follow. One meal did not come out, server gave 2 excuses, 1. It did not go through to kitchen and 2. It got mixed up with someone elses meal, both of which i can happily accept and move on. However, the manager came out and her amazing excuse was that mushrooms take longer to cook... the meal arrived after everyone else finished their whole chicken means...shouldnt take that long. Called her out on the lie and all she offered was 1 free portion of halloumi, when they came out it looked like they were cooked and then thrown into water? Never in my life have i seen fried halloumi dripping in oil/water...

Good service and qaulity of food. Mane was very nice.

Nando's is usually great. Another customer must have scratched out part of the table number and turned a 25 into a 5. The waitress made us feel like it was our fault that she brought our cold, burnt food to the wrong table, even after I pointed it out, which I thought was very poor service. No one bothered to fix the table number. Only 3 stars because the service and good were fantastic the week before!

Went to see Freya Ridings Live. Went Nandos instead of Macdonalds. Food was very enjoyable. Really good that evening.

All of the staff was lovely! But James (he is/was new) really helped us more than any other Nando’s! Lilly was also amazing! Really friendly and made me laugh! Really lovely staff!

Bad experience never setting foot there again! I got half chicken thigh, they gave two 1/4 chicken thighs. One of them was fresh and soft. I had the first one, started eating the second one and it was so hard it was difficult to swallow. I asked for it to be Changed only for the manager to take it to be grilled and brought the same chicken back to me burnt. Like how horrible can a service be. I got up and left it there.!

Amazing food , food arrived minutes after ordering and staff lovely .

Used this place good atmosphere staff is helpful .

Great service lady who served me was very accommodating when I made a mistake with my order (Oct 19th table of 8 coming in around half 6)

I want to say a special thank you to your member of staff in the Hammersmith branch. Shonai went above and beyond even though it was busy. This is what you call customer service! My daughter still mentions Shonai because she made her birthday extra special. Thank you Shonai once again for making our evening extra special with your kindness and professional customer service!

Me gustó bastante! Las salsas también son muy ricas.

Everything are so good . The chicken is really delicious . Highly recommend this.

Food was peng, soft chicken and flavourful. Friendly staff. Was a bit busy but not surprising as it’s a Saturday night.

Always great to have food at Nandos. If you like chicken, just go for it.

You can’t really go wrong with a nice Nando’s meal. This was my first time at the Hammersmith Broadway branch. Very good location, right opp Hammersmith Tube station, also has a good vibe, excellent customer service, very quick to deal with issues. All in all it was good experience.

Bestellsystem über eine App, find ich persönlich nicht so gut. Wir haben Medium scharf bestellt und das war schon sehr scharf. Wenn man Gemüse und Fleisch einzeln bestellt sind die Portionen eher übersichtlich. Gut: man kann sich das Getränk jederzeit neu auffüllen.

Halumi sticks tasted like cardbord Apetizer and main course arrived together mashed potatoes were cold checken was ok but also not hot

Ordered Family Platter for tonight. Chicken dry and seems re-heated. Did not even give any sauces. Portions gone too small esp the spicy rice.

치킨윙 갈릭비비큐 메뉴가 진짜 맛있음ㅋㅋ코울슬로 사이드 좋음.

Spur of the moment stop for lunch and catch up with colleagues. Staff were nice and food was quick to arrive and was delicious.

We really enjoyed the food. It was tasty and portions were big. The service was quick but not so friendly. The staff did not even greet us in or out of the restaurant. We felt that their only job was to tell us to order online and bring the food to us (we got cutlery, napkins, sauces etc ourselves).

Good place to eat nonvegetarian food

their staff is very rude, i saw the couriers are very bad and they prepare the food dirty

The fire alarm kept going off whilst ordering. Once we’d ordered (too late to leave!) the whole restaurant filled with smoke. Our eyes were watering, people were coughing. Even some staff went outside for air. This continued for more than ten minutes. Eventually the smoke started clearing and our food began arriving. There were items missing which we flagged straight away. Took another ten mins to actually get the forgotten items. Wouldn’t return to this Nando’s!

Affordable place for grilled chicken food and roasted chicken. Soft drinks is bottomless and love their sauces!!! So delicious and goes well with everything!

Terrible attitude of waiters. Rude to the highest level. My daughter is still eating and she came it to our table and started taking plates without asking if we’re done. This shop has a massive desk full of sauces, but they rushed to take all the sauces from our table. Terrible costumer service in this branch of Nandos.

Food good. But service slow. They only had one till open and were happy to have a queue.

Food was good as usual but the staff are all so serious and not friendly at all. Don't know what is the problem! As if they are forced to work there! Not welcoming.

Very bad customer service. No greetings from the staff when you enter neither served pleasantly. But food was great!

We became so content for going to Hammersmith Nandos Restaurant. The management of this restaurant was really so professional and you can easily understand the perfect quality in this lovely ambience. Foods, service, cleaning and speed. Thanks to Dimitris and thanks to your sincere and distinguished team persons. Your team spirit made us feel ourselves comfortable. Thanks for your great hospitality.

Imagine a chicken place, but they don’t have chicken. Worst nandos I've been to.

Redemption! This Nando's location used to not be very good but things have changed! I have gone a few times in case it was a fluke but is is not. Food now comes swiftly and the service is now great. I get shown my table, asked if I know how the ordering system works and during my meal get asked how my meal is. Kudos to whoever has made efforts to change things around here.

La amabilidad del personal es excelente, la comida ok ( muy normal, y es lo que se espera de un restaurante de cadena), sin pretensiones ni grandes sabores que exalten algún producto en particular. En conclusión: Un lugar para comer de paso

Always a treat to eat at Nandos. Very simple and nothing too fancy. The team there was very polite and helpful.

A decently sized Nando’s with great service and food

Staff were moody and not very polite. Like it was a chore to serve me.

Very poor. Food old just reheated. Won't visit again.

10/10 for the cute waiter wearing dark blue and black jordans(the one in the photo) so sad one of the waiters took the rooster skewer away !! but the food was amazing 🫶🫶

Ci siamo trovati benissimo! Pollo ottimo e scelta molto ampia. Anche alle bambine è piaciuto molto mangiare da Nando's, infatti ci siamo tornati 4 volte! Ambiente carino, personale veloce e gentile. L'acqua se presa al bicchiere anziché la bottiglia è gratuita perché hanno il distributore.

We had a great table by the window. Food as usual was spot on for a Nando's and no pressure to leave.

Good food. Clean restaurant. Nice staff.

First time here food was so good 👍

Great service, lovely staff, always a yummy meal!

Service was perfect and the staff was friendly as well as professional. Excellent experience.

Very quick service and staff all friendly. Food was out very quick and tasted great

really great, quick and friendly service! we were seated and had our food out within in 10 minutes. great food as always!!

INCREDIBLE!!! The food was really quick and me and my friend really enjoyed it.

Good food, but service can be much better.