Nando's Bolton Vaults in Bolton

Waited for 10 minutes to be seen to a table , the restaurant wasn’t busy at all. Ordered our food , when the started came the waiter basically threw it on the table and never spoke. Once the mains came the waiter didn’t take the starter plates away. Cutlery was dirty. Had to go through the pot to find any clean knifes and forks. The food was good but the service of the staff let down the experience sadly.

Came here to celebrate my daughters birthday the menu choice wasn’t great and dunks were even move limited We asked for the staff to sing happy birthday they said they would but never did Restaurant was cold and music loud don’t think I will be returning

im happy and I am appreciate for this place 😍😇💯 so nice tasty fresh food everything✨✨😍😍🤘🏽

Nando's at Bolton Vaults is a fantastic spot—it doesn’t feel like you’re in Bolton at all. The location is great, and the staff are friendly and attentive. Overall, a well-maintained restaurant with a welcoming atmosphere. Not much more you can ask for!

Served by Danny, and what a great host he is. Makes us want to go back every time. Cheers Danny

Lovely flavours, but The most ridiculously small kids meal EVER received. Around 12 chips and tiny morsels of chicken. This restaurant need to DO BETTER!

It’s always a pleasure to go to nandos after doing a shop in the market place. The food is delicious i’ve never had a bad experience here, all staff have been welcoming whilst i’ve been here but Ive noticed one member of staff (Alicia) has always gone above and beyond when i’ve been here. Every time I have eaten here I do like to get a few starters as well as a main especially when with friends. Alicia makes sure that all the food comes out at the same time and is always very helpful. I came in today and was seated on table 31 and as always alicia provided polite and friendly service. The atmosphere itself is comfortable and welcoming and very straightforward to order through the code on the table. No complaints at all my boyfriend and I left happy and full😊

I cannot fault the service today. The manager and staff were absolutely brilliant 👏. So friendly and welcoming. We came as a party of 18 and had visually impaired pupils from our school. They made everyone feel so welcome and even put out balloons and banners for us. The food was great and they even gave everyone free ice creams. We all said that we would definitely be coming back.

I recently landed at Nando's for what I can only describe as a life-altering culinary experience: the half a bird meal. Yes, you read that right—half a bird. This isn't some weird mutant seagull situation; it’s a deliciously grilled half-chicken, drenched in their magical peri-peri sauce. Let's talk about this chicken. It was so juicy and flavorful that I’m pretty sure my taste buds started composing love sonnets mid-meal. Seriously, this bird was more charismatic than half the people on reality TV. Each bite was a fiery samba of spices and grill marks, making me wonder if Nando's had some sort of mystical pact with my palate. Now, onto the peri-peri fries. These weren't just any fries—they were crispy, golden sticks of pure happiness. They were so perfectly spiced that I half expected them to sprout tiny legs and start dancing across the table. And the coleslaw? It was like the Switzerland of coleslaws—neutral, balanced, and making everyone happy. Not too creamy, not too dry, but just right. Goldilocks would be proud. In summary, my Nando's adventure was nothing short of legendary. If you haven't tried the half-bird meal yet, you’re missing out on a cluckin’ good time. Trust me, this is the kind of meal that makes you want to ruffle some feathers. So, fly on over there and prepare for a taste sensation—just don’t blame me when you fall head over wings in love with it.

Cheeky Nando’s 🔥 Excellent stuff, very friendly and helpful. Food is cooked perfectly 😋

Danny from this store was exceptional! Brilliant service from him throughout! Looked after my daughter without me even asking, cut the corn on the cob for us so it was easy for her to hold and he was attentive throughout! Food was amazing as always! Thank you so much! :-)

Ordered frozen yogurt and wasn't brought a bowl, had to go ask at the counter. Had the spiced chickpea burger which was nice yet falling apart. My son had the nandinos chicken burger, the chicken breast was very hard. Check back was done during the first mouthful so wasn't able to give an accurate response.

Best place to eat food especially half chicken and fully loaded chips amazing good service nice atmosphere ⭐️⭐️⭐️⭐️⭐️

Always great here! lovely staff and great food, never a bad experience

The food, as always, very delicious, everything very good, only one positive comment, when I ordered my order, everything was excellent but they put salt with Chili on my chips and that is not good because they were for my children, that's why I ordered another order of chips but I It was bad with the second order, I waited almost 30 minutes for the potatoes and they didn't bring them and I went to ask what was happening and they said they didn't know, then the person who charged me arrived and just like that they asked to give me the potatoes. But it was already late and we had already eaten and we had to ask to bring the potatoes, I don't know what their system is but it would be much better if they sent the extra food when one is still eating, I like swimming and I don't want to leave it for things like that

I visited this place for the first time with my family and the level of hygiene in preparation of the food was shocking. I ordered a mushroom pitta and when we went to pay, we witnessed a member of staff preparing a pitta with her bare hands, no gloves, and holding it in her palms and stuffing all ingredients, again with her hands. She wiped her hands about 3 times on her apron. I complained about this and the manager came to talk to me, I explained what we had seen and she said that they have a vigorous hand washing system where the staff wash their hands continuously. I replied that they may wash their hands, but the apron isn’t washed vigorously! God knows what food and germs could be transmitted from the apron to the customer’s food. The manager didn’t know what to say about this and said she will give this feedback where needed. The whole incident put me off my food and subsequently I cancelled my order of the pitta. I find it disgusting that staff prepare food without gloves and wipe their hands on their aprons which they have on all day, not to mention the sweat off their palms while preparing food in a hot environment, this is cross contamination at its worst! Nando’s leave a lot to be desired for when it comes to hygiene and I certainly would NEVER go to Nando’s again, I’d rather have Subway, where the staff change their gloves after each preparation of food. Shame on you Nando’s, I have only given you one star because zero stars is not an option!

Good food and very helpful professional staff.

Super staff and customer service. Chicken and chips were great and the cheesecake dessert with cream was lovely.

Excellent service. Credit to the manager.

Never been in before fantastic food and amazing service very pleasantly surprised, felt really looked after will be back again

I came for a meal with one of my friends, I was seated by Paige and she was really nice, very polite and went above and beyond to help us and made us feel really welcomed. Will be returning

Tried something new along with the usual..houmous!

Food and customer service itself were brilliant as usual, but this is the third time that I have been and it has been absolutely baltic inside the restaurant and also throughout the vaults as a whole. It’s very hard to enjoy a meal when you’re freezing cold!

I got food poisoning food was freezing cold and was waiting for half a hour for my food never again

Really nice experience. Amal our waiter was literally the best cool guy. Will definitely be back.

Amal was a great server! Meal was mediocre, cake wasn't great. But overall a nice experience.

Lunchtime needs something nice and that's what you get at nandos. Quiet and steady, plenty of tables to choose from but no slacking in the service. The staff are always at hand to help and offer things. With order from the table and pay over the the phone it couldn't be simpler. I won't bore you with what they serve, the menu is online is you need to look, but all the food was delicious and arrived at the table quickly.... the houmous isn't in the recommend list.. it should be, it's lush.

Not the best Nando’s I’ve been to.

Get food, great service, really kind

Very clean, lovely atmosphere as always at Nando’s restaurants. Will definitely be returning

Best place for dinner fresh and hot food best peri chicken great value for price lovely helpfull staff

Food was very tasty , top class service

The food wasn’t warm and was a little bland. Wasn’t keen on the dry chicken either. Staff were welcoming and polite.

It's just the usual Nandos formula, but it works.

Good to see...you will never see me again thank you

Amazing chicken, good chicken sandwich but a little dry. Nice fry. The corn was sooo delicious! The place looks very nice and stylish.

Absolutely brilliant service. We mentioned food allergy concerns and straight away we get a manager at our table and he patiently went through every thing for us. Food was fantastic. 10 stars

Perfect place for people with no table eticate and love eating whilst on their phones.If you want to see the people who are responsible for our future definitely visit this place. 😀

Not the best Nando’s tbh. Chicken very fatty. Air conditioning too cold! Stick to Horwich

Always a nice place to grab some food

Me and my Wife who were fasting were running out of time to break our fast during Ramadhan and we were searching for places to eat in Town. As we were looking and unsure where to go not knowing which places where Halal or not a young lad approached us from Nandos and told us that they were halal and even showed the Halal certification to put our minds at ease. This young man saved our day and the service afterwards was truly amazing so I had to say thank you to him ( Kieron Murdoch) and his staff.

Great place, I recommend it to everyone, first class service, wonderful restaurant staff,very helpful and polite, our food order was bit delayed so on help come Keiron ( I hope I spell his name right)and sort it everything out for us in professional way! Well done Keiron !! 5 star 🌟

Ordered chicken with fries…chicken came burnt and tasted very bitter

Clean friendly fast service. Not too busy.

My favourite Nandos!!! The staff here were excellent and very attentive. Nice atmosphere too, all in all a great place to come and eat with the family and friends.

Great service and great nandos meal,only thing I would say is the new loaded fries could do with some more chicken on them to be great value.

We selected rice and fries as our sides along with a whole platter. Their courtesy was excellent. Their employees are always willing to assist. The dish was prepared with care and to perfection. This dish receives a rating of 4.5 stars from me. I shouldn't forget their gelado ice cream. It was delicious, especially the amazing coconut flavour.

Muy buena atencion y amabilidad de parte de todo el personal . Una y mil veces lo recomiendo.

Fab good, great venue, friendly staff, efficient service, delicious foods! Win!

Very polite and attentive staff, food great 👍

Visited today, Fino pitta awful no flavour just filled with sauce! Served my child corn on the cob that was black, I would never serve that to anyone, they gave him a replacement. Food was quick placed an order and was served 5 mins later. Wouldn't visit again disappointed with the quality of food.

Last Wednesday lunch time I went Nando’s with my friends it is quick service foods and nice staffs.

That delivery was the worst piece of s***t Nando’s I have ever eaten. Never going Nando’s again put me off for life. Don’t order delivery from here

I have visited here with my family from Manchester City Centre. This museum and library have us a good day-trip. I particularly like the exhibition about the history of Bolton. We had lunch in Nando’s after the visit to the museum. Food and beverages are great. I like the interior design which’s vintage.

Lovely service great staff very friendly and welcoming 😬

We went for lunch but left without eating. No lunch specials, no service and no hot water for tea 😳 very disappointing.

Sexy and lovely place for eat in.

Food is meh. Easy to order when wifi work. Staff is great!

Large party of 12 accommodated. Staff were fantastic and food delish.

It is a regular date night location for my Partner and I. Although I am always spectacle about whether the chicken will be dry this tends to not be the case at this establishment and we have never had a bad meal. My partner challenges himself to test out any new and especially spicy sauces. The most recent spicy sauce is his favourite. Our favourite is the sharing platter with 4 mini sides, it's perfect for 2 and the deserts were divine.

Bisschen teurer aber nicht schlimm

Not nice, wish I had more to input really, chicken boiled not griddled, peri peri pittas more like stale bread and oil, garlic bread burnt, I understand people employing under graduates but at least pay someone for management as there’s obviously none there. Disgrace. Go to bury or middlebrook.

They charge and Didn't deliver the food when I informed them they told delivery boy try to find but he couldn't make it. I order from deliveroo

Family get together, staff and food were Brilliant

It’s freezing in here. If I didn’t have kids wanting food I’d leave

Nandos is always good no matter where you go. This was no exception, staff were very friendly and our server went out of her way for us and made sure we had everything we needed and went the extra mile by getting us some of the gravy they do as I forgot to order it. Food came quickly and was perfect as expected, I tried their Christmas flavour and it was very good. If you're ever stuck for something to eat then you can't go wrong with nandos.

Absolutely awful chicken dry bun rock hard absolutely freezing inside never again very poor

Came here whilst visiting a friend in Bolton, got to be one of the nicest Nandos I've been to! Unfortunately they forgot my order and I had to wait 15 mins longer than the people on my table...but the food was lovely once it arrived.

Beautiful place in market place shopping centre. Customer service 💯

Nice food, fast, cosy place and racist free

The food was lovely, had a chicken pitta, tender stem brocoli and chips, which was all hot and fresh and it didn't take long to make at all. The staff were very friendly, a male member of staff saw me feeding my baby after my plate had arrived and offered to take it back to put it under the got plate until I was ready to eat. It was lovely that he noticed 😊

Great food at an affordable price

Brilliant customer service, excellent food. Best Nando’s in the north west

I forgot how tasty the chicken is here! Some medium spicy, some hot, both really juicy and hot and fresh. No wonder my kids go mad for it! There's a couple of lifts to get down from the carpark so is wheelchair accessible too.

Excellent lunch really enjoyed it very friendly staff and excellent service

Perfect for a little get together and a catch up!

The stars are deducted because I don't agree with some of the Nandos policies relating to how they treat chicken served at certain restaurants.

Love the food here! The peri peri chips are gorgeous, and the chicken is always well cooked too, oh and love the long stem broccoli 😋

Not been since 2017. it’s still nice but definitely see a lot of shrinkflation going on. Double chicken breast is about half the size I remember it and the sides are markedly smaller too.

Burger completely collapse never will I order from here again much cheaper better venue's available worst burger ever 😑

I had the grilled chicken burger with medium sauce and it was lovely and to add you get bottomless drinks.

Great food good staff but other rude people around .

40 minutes waiting for food but really worth it, helpful staff..

Standard nandos. Nowt more or less

Chicken is chicken at the end of the day, polite staff, felt fairly welcomed

Great food quick service and great staff.

It's a Nando"s what more can I say... not that I actually get the whole 'Nando's' thing, it's good but it's nothing super amazing that others seem to think it is.

Great nandos but hard to get a signal for ordering via the app on your phone whilst at your table. Even whilst on their WiFi, it could be better. But the venue it's self is great

The manager is really friendly and helpful at this restaurant. in my opinion the best Nandos in my local vacinity

Very good. Tasty and filling. Nice atmosphere for birthday🙂🎂

Loved it great fathrrs day and straight in to are seats, food service spot on cheers

tasty awesome fast efficient and smooth service and have space for children

Young woman tell us we can’t sit where we want, just after someone else sit there. She pressured us (closing in one hour) - awful service. The cutlery was dirty too. Small portion

Fast and tasty, and not too busy

Omds we ordered 2 burgers and 1 wrap instead we got 1 burger and the burger’s bun was hard as rock the wrap was cold as ice we couldn't even eat properly and it cost us £27 what a waste of money :(

Lost one star due to cutlery being dirty no matter how many times i changed them majority was dirty, they need cleaning properly and then wiping down and drying to avoid marks on them. The other reason was we was given 1 menu between 3 of us which hasn't happened in the past at any other nandos haha, however despite all this the food was lovely, decor is nice, toilets were nice and clean and staff very friendly. Thanks for having us

Service is awful ! Staff untrained & disinterested ! Worse service I've seen for a long time !!!! Will not be going back there in a hurry !!!

Lovely place and customer services. I will come back again. 😊

Great fast service, lovely staff and good food as always

It's a nice location for nandos, the service and food was as expected for nandos.