CafeW in Bolton

Nice little cafe but not very busy in week, which is good as you can sit & chat

A quiet place for a quick bite to eat

Always love popping in this cafe and picking up a book.

The coffee shop inside the waterstones is great. Lovely drinks and cakes, and the service is nice, and you can get points on your waterstones card for spending money on drinks

I love it here, I suffer with my mental health and this is a nice and safe place where I can relax

Very nice food and right in the middle of town. Nice place to have a relaxing meal.

Great stylish cafe, great range on Teas and reasonably priced drinks

Very pleasant for lunch when on your own staff are friendly and helpful

Hello! I just wanted to clarify my experience from To Good To Go service from your cafe. Despite staff was polite and smiling, they should consider what they put inside the bag. 3 cheese toaster and nothing else. I saw how many people came to collect they to good to go bags. So why you just don't mix and match you left over food, instead putting the same to one customer? Thanks.

Small cafe, pleasant staff. Decent coffee

It's a nice little café situated upstairs in Waterstones. It's pricey but service tends to be nice and polite. Seating and tables are very basic, some extending out in to the actual store. It can get surprisingly busy but tends to be nice and quiet regardless. Menu is very basic, don't expect a full lunch but it's perfect for an expensive brew and spice of cake.

Relaxing. Atmosphere is good. However not having a good customer experience. Staffs are not willing to help.

Nice chilled vibe, good staff xx

Lovely little cafe, very relaxed in a bookshop. Had a bacon barm there, the barm was small but plenty of bacon. Staff were lovely.

Plenty of books and good Costa coffee

Poor copy of costa coffee who used to have the place. Coffee and cake disappointed me as the price was high.

This is no longer a Costa coffee but Waterstones cafe named CafeW. Lovely staff, the coffee was just great, will definitely be back!

It's not a Costa anymore, it's a Waterstones Café. The prices are pretty standard but it's very nice.

Very good coffee, but it was really busy.

Nit costa anymore but same food and drinks. Excellent service enjoyed my visit.

Staff very friendly and the shop was very clean.

Very bad experience, won't come back... Staff very rude and not professional at all. Costa should be more careful to choose the staff and teach them how to do their job.

Located in Waterstones this is a pleasant Costa with good, friendly service. Coffee is of good quality. On the downside, the toilet is grubby.

Empty tables needed clearing, literally all of them. Tables were sticky and icky, won't be back.

Relaxed atmosphere , good idea to be in Waterstones

Can't complain too much. Coffee was great, although service was rather slow... Will be back regardless and happy to give 5 stars if things improve.

Good quality drinks and food at reasonable prices.

Friendly and polite staff with a lovely atmosphere.

Great selection of ice cream and crepes.

This is inside Waterstones on the first floor

Welcoming staff, great coffee and has me and my misses feeling better. Can't argue with that. :)

Expensive and very poor way to get into by car even though it meant to be a drive through

Costa coffee Bolton Waterstones is our favourite place to go on a Saturday after swimming. The staff are friendly and the kids enjoy their time there. The coffee and food are also very good!!

This cafe is upstairs in Waterstones and is a typical Costa, but always clean so 4 star. The staff here are 5 star however and the main reason I call in. Always friendly and cheerful and make you welcome. They've also been there for many years - a lovely team. So recommended.

Very helpful staff and good coffee

Excellent coffee shop and it's always a good place for a bit of a chill time with a friend to have a chat with a drink

Excellent service, with very helpful staff and top rate coffee.

The location of some cafes in places like waterstones is a good idea, it creates a quiet atmosphere, even with many people in the cafe it is still reasonably quiet, and being higher (like in Bolton (, one can sit in the window, and even get fresh air, the staff are helpful and friendly, and the food is fresh, and there is sufficient variety for most people!

Okay but cost too high for teas

The overall atmosphere is nice and cosy as well as having good service but I feel like some of the coffee doesn't really taste nice as I can't really taste a strong coffee flavour. It could be from the coffee beans but the coffee isn't strong.

3rd time I have been like Costa services poor in Bolton latte, let's say they need retraining! And. Leave it there.

good hot chocolate and great chocolate cake with cream

Fun place to have a coffee, Bolton appears as though it's suffered a Blitz, the centre's currently derelict ... but get out of the centre and there's still some gems to be found. This Costa in a bookshop being one of them.

Fantastic atmosphere. Friendly staff. Lovely coffee.

Good coffee. Not always consistent and the loyalty cards don't work at some branches

Well placed in relationship with rest of bury market, staff well mannered and helpful, service good, reasonable range of food and cakes. Good examples of an ideal location, one can comfortably people watch while being served by courteous staff, been in on a number of occasions, no problems.

Expensive and normally crowded.

Love the coffee from Costa coffee

Always polite staff and nice coffee. Location is great set in a bookshop

Some of the staff there is rude

Lovely place , but staff are very rude.

Not as comfortable as a regular store, furniture reminds of a barracks canteen.

After a stressful week, i'm sat in Costa having my normal cortado just chilling.!!! lovely set of girls doing a fab job with friendly banter so nice to see.Well done to all.💜😉😉 Thankyou.xx

Books and coffee what's not to like?

Coffee is hit and miss depending on who makes it. The manager is great as is most of the staff. Very often the aircon is cold even in winter.

Friendly staff and good service

Average bitter coffee, harassed looking staff, cake like a building product, bland and dry not the first time either. Captive audience over Waterstones. I don't blame the staff, Costa needs to put some work into this branch.

Very pricy ,,but very comfy and stylish,

A good coffee in a relaxed atmosphere and the brass band playing Christmas tunes outside, time to chill.

Not the best blend of coffee. Would rather go to one of the many other coffee shops in town.

It's a Costa what more is there to say

I go there on sundays,Friendly staff and relaxing atmosphere and very tidy place too.

As i go to this coffee shop at least twice a week with my wife we always find all the staff very helpful,polite and always have a smile on their faces.Keep up the good work.