Nando's - Barking in Redbridge

I've been coming here since 2007 and it's a top place

food is good but their staff & service is just awesome. very very co-operative & helping. specially mr khan is matchless.

This 5 star review is for Khan who was excellent and so welcoming. He really went out of his way to ensure all was well

Ordered takeaway collection 20 min going there by bus 20 come home open my box chicken was completely burned. Big lady waa cooking when I entered I see one she was cooking also burned I was almost gonna say please make sure my chicken not burned then when I'm home I see it was totally burnt.

thank you to sylvia who took good care of me and my friend!

Big thanks to Andy who was super helpful with our rather big takeaway order. Fab customer service and super friendly!

I had a fantastic experience at Nando’s thanks to Sylvia, one of the team members. She was incredibly lovely, attentive, and very helpful throughout my visit. From the moment I arrived, Sylvia greeted me with a warm smile and made sure I had everything I needed. She was quick to offer suggestions from the menu and ensured my food arrived promptly. Her friendly and welcoming attitude really enhanced my dining experience. It’s clear she cares about providing excellent customer service. I’ll definitely be coming back, thanks to Sylvia's outstanding service!

Service is slow and quality of food depends on the day

Saj was great, very attentive, food was good... friendly place.

Excellent customer service from Andy, we were well looked after. Staff in this nandos are so friendly and accommodating. I have a child with Autism and its isnt easy but i always feel comfortable with her at Barking Nandos.

Friendly staff. Very polite and respectful Eastern European young lady served us

I order half chicken lemon herbs, e en the chicken is not cooked properly. And my order came wrong already paid extra money. But service.

Online they said open at 11.30 am but they never open at 11.30 am. Myself & 2 other customer was banging the door we see people inside they see us but don't bother to open at 11.37 they finally opened the door once I ask your online says open at 11.30 but u not open the door guy name cicia in the kitchen was cooking was extremely rude.

D (Dahlia?) and Faruk were very helpful when I went in to collect my order. They were quick to resolve my last minute change of mind and were happy to help. Good customer service goes a long way especially when it’s the end of the day, it’s pouring down outside and you’re just wanting to get home and have dinner. Thank you!

Ordered takeaway at Barking Nando’s and as soon as I entered I was immediately greeted with such kindness by a staff member going by the name of Khan. His service was absolutely amazing. Thank you Khan! P.s the food was delicious!

Worst restaurant ever been to the for the nando's restaurant chain. Menu is extremely limited due on running out of items, slow till service with not enough staff, long waiting times for food and rushing you to be done with your table. Won't be returning for anything in the future and wouldn't recommend.

Food was good, service was a little slow

As soon as I took the order and came home, I found out that the food was burnt, couldn’t even eat it as it was so bitter. These wings sounded promising but instead it was total garbage. Waste of £15! Wouldn’t recommend ANYTHING!!!!

Good food. Shame about the service. There were no forks so had chase these several times. And then when I ordered dessert, I queued for 10 mins only to be told to find someone on the floor to give my receipt to so they could get the order.

Absolutely love coming here!! Everyone is so friendly and super nice. Thank you hardev for everything and giving me a free ice cream. The best customer service I ever received in Nandos. Keep up the hard work. 😊😊

It was my first time at Nando’s, and I had really high expectations. Unfortunately, it started badly with the reception guy being a bit rude. Online it said £9.45 with sides, but at the counter, they told me it was without sides. When I asked why, instead of explaining, he just said the customer is waiting in a rude way. Anyway, I placed my order, but then I noticed everyone seemed to be in a bad mood, no one was happy. While serving the food, my baby was a bit cranky, and the server gave him a really bad look. It totally ruined my weekend coming here.

Rude European lady not polite at all

All staff were extremely lovely. Especially, Khan who gave us assistance when leaving the shop.

Took my family here for the first time. The food came early and it was delicious. Server Khan was very nice and helpful. 100% recommend.

I recently visited Nando’s in Barking, and I had an outstanding experience, largely thanks to Khan, who provided impeccable service. From the moment I walked in, Khan greeted me with a warm smile and made me feel incredibly welcome. He was attentive, friendly, and went above and beyond to ensure my dining experience was perfect. Khan’s knowledge of the menu was impressive, and he offered excellent recommendations, which I thoroughly enjoyed. He checked in regularly to make sure everything was to my satisfaction, yet he did so without being intrusive. The food, as always, was delicious, but it was Khan’s exceptional service that made my visit truly memorable. His professionalism and genuine care for customers are commendable, and he is a true asset to Nando’s. Thank you, Khan, for making my visit to Nando’s in Barking such a delightful experience. I will definitely be returning and recommending this location to friends and family.

The food here is served hot and is very flavoursome and delicious! The interior is colorful, the atmosphere is warm and the staff are lovely. Highly recommend!

It was really hot in the restaurant and the manager was unprofessional and was misbehaving and treating customers according to his choice that was disgusting i would never go again to that branch i was discussed by the behaviour of the manager his name was (MOBEEN).I would never recomand someone to go to Nandos ft barking side😡😡😡

We went to BARKING NANDOS for dinner as a family on 21/7/2024 and had our meal. I took my children to the toilet. One of my children was in the toilet and the other was next to me. The lady working in the dining area opened the heavy toilet door harshly and trapped my daughter between the door and the wall. My daughter and I were shocked. He saw my daughter. He walked away without even apologizing. When my other daughter came out of the toilet, I wanted to contact the principal and complain, but they directed us to the assistant principal. They apologized and closed the issue. It is very sad that such insensitive people work in such a place. Their former manager was a very polite lady. They took great care of us and apologized even for my child who fell due to his own mistake. But now they have only made an apology for what a cruel staff member did to a little child. We will not go to BARKING NANDOS until the manager and the thin, white-skinned blonde lady working in the kitchen change. Families with children, be careful and do not choose BARKING NANDOS. Our children are our priority and most valuable.

Great food here, the standard we expect. Shout to Khan who was helpful and attentitive

Special shout out to khan in barking road, lovely service and friendly server.

Loved the music and ambience . The food never disappoints.

Came with a group of 12 young people said hooking only when there was like 40 empty seats a family of 3 later came in and the manager said there regular let them in absolutey appalling they profiled us and though we would not pay

Saj at Nando's provided exceptional service during our visit. He ensured we had everything we needed throughout our meal. Saj's professionalism and attentiveness made our dining experience memorable. I highly recommend Nando's, thanks to Saj's outstanding customer service!

Food was amazing! Excellent customer service from Saj !

Has to be the worst branch around. Ordered at 7pm. Waited till 7:30 and was told twice that the order is getting ready anytime now and when I went back to check, turns out the order number was not even in the list. Had to cancel the order in the end and got a refund. Staff didn’t seem to care too as if one cancelled order doesn’t mean anything.

Quick service, friend was satisfied with the chicken, would probably order from here again.

I have never been disappointed by Nando's Barking! I was there recently and received some of the most amazing service I have met in this country. Saj is an amazing employee who is very good at accommodating guests' needs and making them feel welcome. Will definitely return here with friends because of the fantastic food and the excellent service provided by Saj!

Saj did a great job! Thank you !

Excellent service fast and efficient

The description of the food is quite expensive. The whole explanation was poor. The taste of the chicken is not as expected compared to other branches.

Served by Neil. Incredible customer service welcomed us with a smile and went above and beyond.

The staff was very slow, I waited for about half an hour.

Neil & Khan took great care of us! Food was quick and perfectly cooked. Neil even brought me another drink as he saw I was nearly finished! Great Customer Service and Atmosphere:)

Quality in this nandos branch has dropped so much, portions have become a lot smaller. The only decent thing is the staff. I used to go regularly. Now, only when there are no alternatives. Menu keeps changing. Sauces not always available. The nandos experience is no longer there.

Manager and staff is so nice and well trained. food is tasty as always.

I felt like a Nandos after a long time. Honestly don't know why I bothered. I ordered the butterfly chicken. It was just 1 breast not 2 as printed. It was so dry and cold. The portion sizes at this shop are hilarious compared to Ilford and Beckton. If I could have walked (disabled) I would have returned the order. Absolutely tasteless, dry and portions so small one spoonful really for nearly £30. Ended up binning the lot. Do not recommend and will never order from here again.

⭐️⭐️⭐️⭐️⭐️Big thank you to Khan! amazing costumer service!!

The chicken tasted old and had no flavour at all even though I said Hot. Inside the chicken it tasted wet/slimy. After when I order chocolate cake it took 15mins till I had to ask someone when we are getting the cake. Cake was nice but they give such little cream that the cake is dry.

Visited on a Saturday early evening - wasn’t too busy, food came out swiftly and super hot, staff were very caring throughout my whole meal, but i want to commend how lovely Neil is!!! Such a bundle of joy, you can’t help but be smiley when communicating with him! (Thank you also for the drink top ups!)

Slow to make wraps 1 hour time I do not recommend plus they did not bring what we ordered

KHAN served me in the barking nandos and his customer service was impeccable. What a lovely man with a big smile and made me feel very comfortable and welcome. Khan made my whole week feel better and I will always remember him for being such a good waiter.

It was my worst experience as Nando’s ! They took nearly an hour for 2 wraps, the first ones were wrong it was just chicken and tortilla no lettuce onions or pickles as advertised. When I told them the wraps were wrong one of the workers “Bianca” came to us to show us it were a slice of avocado and that they’ve done it good instead of just admitting it was not right.

Khans service was amazing today, was very nice and polite and helpful when ordering.

The staff members are very friendly and accommodating

Pathetic and worst experience with food today at Nandos Barking. Chicken was served cold and coleslaw taste was bad. Staff not cooperative. Not recommended at all.

Staff are always friendly and welcoming 🙂

Been served with very respected staff called Khan very satisfied.

Khan in barking Nando’s gave us excellent customer service.

Great service from the host, Saj! Very good food and well-priced

Abu is amazing, always having good vibes and energy!!!

Very nice food and great service. Great workers as well. Had a very helpful waiter named Khan. Overall good experience

Today, I have a really nice experience in the Nandos at Barking ☺️ I was meet one lady there, from the staff, her name is Delia! She was very very kind, smiling and friendly! 🤗 I am so happy when I can meet people like her!.♥️ Friendly and helpful! Delia wish you all the best 😊

Very pleasant staff service was good. Very good

Good comfort food Amazing customer service by Sajjad!

Food wS very nice , very pleasant staff and atmosphere, can recommend this branch , will definitely go there again

Wanted to say a massive thank you to Erika, what a wonderful manager , she helped me with a big order, everything was seamless and the food was delish , thank you for all your help Erika ☺️

It was great. Nice and quiet. Not a lot of people. Staff was very friendly and helpful. Food was cooked just right. Food came out nice and hot. Place was clean. Very happy.

Have to praise Khan for his great service. Provided us with everything we needed and with a smile on his face

Excellent food as always and super service. Really helpful and friendly staff. And very clean too! Definitely recommend it 👍

Sajjad was a great server, we all had a good time and got to celebrate our friend’s birthday!

Mr khan gave fantastic service and was pleasant throughout

I had a bad experience the last time I was there. The manager (Erica) was rude she needs some costumer service training. The food took ages to come and the restaurant was not even busy at all.

All staff they're good only one of them

I came to this Nando’s with my class of students from our special school. The manager Benfica went above and beyond to accommodate us and make the children comfortable. We really appreciated your kindness and hospitality! 5*!

Khan provided us with an excellent service and a welcoming atmosphere

The only issue I have is sometimes they give big table to just 2People and then when a big group comes or they have to wait for a table or rearrange something

I really enjoy the food. Fresh chicken. The best thing is the service. The stuff name Khan is really good.

Amazing food and service as always, Sajjad our waiter was great and very helpful!!!!

khan was an amazing sever made sure we was well taken care off The food was great

food was great khan was so kind and helpful

Just came back from Nandos for my collection order and opened my 10 wings box and most of it was burnt and I couldn’t eat it. The box smells of burn food, how did the staff not realize this? Or did they see and ignored. Really disappointed and won’t be doing back to the Nando’s in Barking again!

Shout out to Khan for the great service

We came to barking to work from Newcastle and came to Nando’s every day. This just shows how good the place is. Sylvia(Moldavian girl) and khan are the best Nando’s staff I’ve came in contact with!!! They made us feel welcomed and gave us the banter that most places don’t. If they don’t have a pay rise I think you need to give them one haha. Food is always great from Nando’s across the board.

A big shout to Khan. Attentive, courteous and friendly.

One of my current favourites to go for dinner with friends and family. The food is always tasty as you'd expect and the service provided by the staff is on point, extra shout out to the manager Mobeen for going above and beyond.

Food was good. Chicken on the bone was nice but skin was burnt which gave the bitter taste. Rice was really dry. Mashed was nice. Service could be better as had to wait for a while for my takeaway. Ordered the chicken burger at the till but got the Wrap instead.

Sajjad hosted me this evening and showed me some excellent service. He was an exceptional well mannered man who did great.

It’s looks like Robbing nothing else, if you don’t know the Menu. They have charged us 25.20 from the set menu instead offer full chicken. They give 1/4 chicken twice. Its sound like staff working for commission. Very shame service. Also the taste not the same like we used have when ever we visited. Also customers service was a joke. Very Shame and very disappointing.

It was such a great place to dine in. It is so decorative & quite a great atmosphere. We ordered a Full platter which comes out good. I must Appreciate their sauce items & also cleaning process. Lovely to be there. Cheers.

Pay more attention to people who order online then the ones sitting in the restaurant.

I would like to thank Ermira for her wonderful customer service. After ordering a takeaway, I asked if I could get a container to store my Wild Herb. Everyone told me they had run out of containers, and there was nothing they could do. Ermira came up with a solution, and I was more than happy. Thank you for thinking outside the box.

Sajjad is an amazing server, good food and vibes

sajjad made my experience very welcoming and nice. He asked if the food was good and had very good customer service. I will definitely come again.

clean atmosphere and quick service- just a few bits of the wings were a bit too charred making it slightly bitter. All else fine.

Excellent care and customer service from Sylvia. Amazing attention to detail and very kind.

khan was my waiter he was really patient. He was kind and he was very helpful with me and my family when I come back nando’s I really wish he is there to help serve me again xx

Mr Khan is absolutely brilliant.. He treated me like a star…amazing service and amazing customer service..;)

Waiter khan was very nice and helpful great

Group of 10 of us all with special needs, went on a Tuesday evening, Food was delish as usaul but ALL the staff were amazing (especially Sylvia and khan and another gentlemen whom went over the top to refill our drinks), way more friendly than other nandos i have been to. We will definitely be back. :)

Food lovely as always but the experience was ruined by the lady at the door demanding to know how many people were coming. We said we weren't exactly sure but would need 2 tables. She got very intimidating & rude saying she needed to know. The restaurant had hardly any people in there so we were not stopping anyone else from coming in. After messaging our friends explaining what was happening, they decided to go somewhere else to eat instead. If they were busy then we understand you can't hold a table. But because of the rude lady as soon as we walked in, they lost business from another 8 people!