Franzos Piri Piri in Redbridge

I recently visited Franzos on Ilford Lane and ordered the loaded boxes, medium well. Unfortunately, the experience was far from acceptable. The food was incredibly oily, to the point of being disgusting. The chicken was not grilled as advertised or expected—it was soggy and poorly prepared. Overall, it was a horrible meal, and I left feeling very let down. I expected better quality and care from a place with such a reputation. I will not be visiting this place ever again , poor standard

Food was really quick , fresh and hot ... Bhawan gives us exceptional service definitely we will come again 👍

Franzos was a great experiences and Ayesha was very helpful!

very good service and food was amazing... Thanks Nav I hope you keep up your quality of food as it is ..it's really amazing ..

Amrita served me and my friend Excellent service

Very pleasantly surprised with the tasty food. Will be back with family again.

As always, Franzo remains on my top list Wonderful food , great service And amazing atmosphere ♥️

We always enjoy our time at Franzos, Amrita was excellent and made sure we were looked after. Amrita and her team were great.

Nice and good place to have dinner. Ayesha served us and she provided an excellent service 👍👌

It was an amazing experience as usual :) tasty and fresh chicken! Always love coming back :) thank you to the chefs and waiting staff for a swift service.

Franzos!!! Lovely food, succulent chicken and a good variety of food for Adults and Children. I'm giving it 4 stars, only because recently as it  has become busy they do seem to forget items from your order. Therefore I would reccomend if you are doing a phone order and collection to always check with their store helpers to check off items of your order before you make that drive home. I.e Fries, Halloumi, extra portion of wings etc the little items are sometimes forgotten in a busy kitchen. This has happened to me twice recently so be aware check your order make sure fully loaded before you head home. Other than this which obviously can be improved by Franzos, I love the food here, juicy chicken, great sides and sauces. I personally enjoy the chicken here, not so crazy about the burgers they do (smash burgers) remind me of a home made Chapli Kebab or round kebab put in a burger bun, not my kinda burger. Customer service: Service and professionalism is very good here, nice guys and girls at the till and so helpful and welcoming. Cash point - they have a ATM machine inside that is really useful but they do accept card or cash at the till. Parking: I visit after 6.30pm if I visit that way you can find parking on side roads.

Really good food. Always a hit for us as a family.

Foods always fresh and tasty, can eat for 2 comfortably under £30. Would highly recommend

One of the few no nonsense places around. The grill is always good but their fried tenders in Nashville Hot is just ridiculously good and well priced.

Had a great experience at Franzos in Ilford. The food was delicious and freshly prepared, and the service was prompt and friendly throughout. A welcoming atmosphere and well worth a visit if you’re in the area. Highly recommended!

I really had great experience, food is really yum , I was hosted by Ms Navjot, very friendly and gave us VIP services deserves 5 star

Brilliant food, and quick service! Definitely recommend.

Nothing fancy , food came so quickly , it was cold and the mash potatoes was freezing cold , toilet was flooded and stank so bad , unfortunately won’t be coming here again

Great food great service by staff

So I went there on a Friday evening and it was lovely. I've been there plenty of times but the evenings have quite a large amount of people and there isn't always space so sometimes it's worth it to either go earlier or order unless you want to wait. My family and I ordered different foods with a range of spices and all of it was good. There are spices such as lemon and herb, korean spicy, medium spice, etc. The fries were great and even the cake was good. The servers and chefs were great and got our food ready quite quickly. A note to be made is that you can go and get yourself some utensils, plates and takeout boxes if needed next to the cooking section. Overall, we spent around £50, which wasn't bad for 5 people. It's mostly cheap and has good food. You will have to pay at the start though, once you look through the menu, and have to go to the cashier table to order. You can order separately for the same table.

Visited here today. I’ve left a review before & I’ll say it again. This place is really good. We always have the same server and her name is bhawan top quality woman & amazing service, always accommodating us in the correct manner. I also work in hospitality and I understand when it’s busy it’s not easy. So well done to her and all the rest of the staff. Food as well it’s top quality came in 15 minutes and we ordered a lot for 5 people. Will be coming back soon.

Amazing experience in franzo ilford Lane

Excellence Customer service Lovely staff

Excellent customer service was served by Harry staff member

Good service, better customer service

Love this place! Been twice now, service is great and the spicy chicken is perfect x

Service is really good. Staff is very helpful

nice food great place and environment

Me and my family always eat here l. Everything good service, food and atmosphere too

Parking is limited but you should know that before you get here (if people are complaining about that, that’s not the restaurants fault). It’s a spin off concept on Nandos so you should also know that you have to queue to order. 5 star food, never lets you down. Grilled chicken, grilled wings, chips, peri salt, tenders, wings with various sauces such as Korean, Nashville, Hot Honey and Buffalo. The Korean is awesome, not too sweet or overpowering, Nashville wings were delicious, not too spicy but enough kick that you can enjoy the flavour and chicken and Hot Honey burger that I had had a perfect balance of hot/spicy, I would have liked a bit more of a honey taste, nonetheless very tasty. Chips are fine and the condiments you get with it, mayo, ketchup, sweet sauce, house peri sauce and a yellow mayo sauce - they’re all VERY good and give you a variety. The Ilford store is the best out of all of the stores and you also get a prayer room, really helpful. Mac and cheese and chicken pasta is an alternative to the chicken that they are famous for, my son loved the Mac and cheese! Customer service is good, yeah some comments state it’s limited but if you need anything, all you have to do is ask and they’ll provide it, I’ve never had an issue. I asked for extra sauce on the Nashville wings and they happily obliged. Prices can be £5-£10 per child and adults £5-15pp, depends on how much you want to enjoy! ☺️

Delicious food better than nandos

Was a lovely experience as always. Service is excellent and food is so tasty with a super fast service. Waiting staff are very polite and helpful. Price is extremely reasonable. Highly recommended!!!

Really pleasantly surprised by this amazing find! The food was delectable and well cooked full of flavours with a family friendly atmosphere. The staff are very helpful and respectful. Clean and tidy bathroom facilities. I left with my belly full at a good price. Beats Nando’s! Would revisit and recommend to everybody trying to eat good for the right price. Dessert menu looked amazing but I didn’t have the time to indulge. Many thanks great restaurant

Great food and tasty! Definitely recommend

The food was really fresh and hot and amazing service by Bhawan ... Thanks we will come again

Came with my lil family of 3 kids great food and experience

Amazing service by Awais! and great food as usual

Very good food and polite service. Amazing food.

Like the atmosphere and food and services . Highly recommend

Phavan waitress was great and checked on us to see if we were ok Music was a little loud

The food was really filling and lived up to its expectations. The servers here were really nice and friendly, would definitely come here again

Very nice food, quick service, would recommend people to try jt

Excellent customer service from Aysha. The stars are base d on her service. She's a credit to Franzo.

Food is always yummy our kids favourite

Bhavan was really good and my experience here was quite enjoyable

Service is really good definitely come again 😊

Delicious grilled chicken...Good portion size of sides....they need to improve their sauces

Best peri peri grilled chicken as usual. Professional service by Harry. Thanku😊

Place very nice and cosy. Food very tasty and very nice atmosphere and service very quick and staffs are very helpful. 10/10

Food and service was excellent, Amrita served us really well.

Serence ambience, tasty food, friendly staff, prayer facilities, family oriented spacious setting make this a great choice!

The food was very fresh and tasty. The service was also very good….tissues were bought over… Only minus point was that the menus were very sticky… However, we had a lovely time and would come again….

such banging food, literally everything hit, the burger, the wings, the chicken pieces, everything man. for such good prices too, trust me if you want good food then come here with your friends

delivery driver isn't to blame. I ordered 4 fries and only got 3 from franzos

i ordered a wrap for collection and when i opened it, it wasn’t wrapped properly and was very loose with the fillings spilling out also it was very cold and this isn’t the first time this has happened, this is the second time, they used to do nice wraps and now the quality has gone poor as if they don’t care about their customers, i would’ve gone back however i was already going something and needed something quick to eat. Very disappointed hope they improve.

Order not arrived delivery man stole my food

Bhawan had great customer service!

Got it on perfect time for iftaar

If they added a drink to the loaded box it would be brilliant, however, banging!!!!

delivery driver was very nice and friendly

Burger and wings were great, sadly the chips were cold

Very nice Food and great customer service Nav will come again definitely

I and my kids love their foods. I specially like the prayer rooms. As I could pray on time. Highly recommended.

Amazing service by lovely lady Nav ''and food was yummy 😋 definitely recommend to visit.

Really good service by Harry thanks

Service was fast as it was quieter than, food is always decent

Amazing food and service as always. This is our family’s go to place for meals.

Amrita was fantastic with her service. I really appreciate the service.

Used to be fantastic but they keep putting the prices up so we not going anymore

Perfect place to go with family.Visited many times and food plus serving time, both has been amazing

Staff is really nice and welcoming especially harry

harry gave good service very helpful

Nice food and excellent service from staff Amrita and Nav

Go to for grilled burger and wings, elite sauce selection too 10/10 always

Best food in ilford highly recommend,

I came with my children and we really enjoyed the meal and the customer service was attentive and welcoming.

The chicken wasn’t cooked from inside, there was barely any sauce and they didn’t give the flavour I choose, they sent a different one and the chips were old and cold.

Great service and very food came very quick, staff was really attentive ... I tried KARAK CHAI that taste amazing definitely i will be back soon

Services is good, Harry served very well , food was good.

Food was delicious and overall I had a good experience

Always come to Franzoes ilford lane with my family. The food variety and choice is great, tasty and fast service. The staff are very nice. The restaurant could do with some updates/renovation.

Great food and we served by nav

Friendly staff, good food and food came to us quickly. Clean cutlery, clean tables. Good salaah facility for females.

Food is fantastic. I keep coming back!! PS Awaiz is a good sever!

best restaurant in ilford go here all the time

Bad bad taste. Who puts raw sliced onions in Smash burgers.

Always a delight going to Franzos the chicken is always tender ,juicy and warm

Brilliant food and service. Amrita served us. She’s kind, well spoken and professional in her approach. Thank you

The food and the service is excellent.

tasty food for a reasonable prices in a nice restaurant! would recommend.

Love chicken 🍗. Kids loved it…! Highly recommend

Decent place, always super busy though

It was overall an amazing experience

Good and fresh food customer service also good ,they always give attention to their lovely customer,

Nav was so lovely and helpful she made sure our food arrived on time and kept checking to make sure we was happy! Thank you

Been coming here for years, always fresh and tasty

Amrita was polite and has provided good customer service.

Decent food, well priced, good atmosphere. Polite staff especially Shehzad and Bhavan. Looking for a quick cheap eat with the kids or the lads ... can't beat Franzos!

Great food great service by staff

Great food. The portion size of one loaded fries is enough to take out heavy eaters which is great and fulfils the purpose of loaded fries, unlike many resturants and takeaways.