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3.5

Based on 98 opinions finded in 1 websites

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Nº 5069 in 7028 in City of London, Westminster

Nº 19 of 29 African in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor983.5

comment_iconOpinions

This Nando’s was great, but you never know the portion size your going to get. I ordered the family sharing meal and both times the chips was a small chips. The first time I went to this nandos the chips size was great now they cut the chips down Garlic bread was not a large, so I had to order another chips separate from the family platter. Only then you could see it was a large chips. The guy in the think he’s acting manager followers his waiters , he will also come up to you and his waiter and listen to the customers then answers the customers question when the customers never approached him in the first place kinda rude. He’s always in the red shirt, kinda unhygienic. He doesn’t even smile at customers. Rest of the customers service is great but the kitchen are confused on portion size. I actually feel I’m wasting money in nandos and can get better value on the high road.

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Inspire22408220575 . 2024-03-31

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Absolutely terrible service No apologies, just pure rudeness from staff making it personal They enabled others to push in front of us. The staff were very argumentative and whispered about us as we sat to eat very unprofessional service and substandard service. I will never visit this branch again! Management and staff both the same no one is setting the standard. Comments such as they are difficult people and they are so difficult is not what I expect to hear from a professional well known restaurant. Very confrontational and lack of customer service

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Greta W . 2023-12-02

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We came for dinner with family and the service was EXCEPTIONAL! Alexander has tried his best to accommodate us and he kept checking on us! Thank you Alexander!

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Leah . 2023-11-05

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We placed an order, and we waited 45 minutes, but yet no food arrived. We asked the workers; he said it was cooking, but when he went over to check, he then said the order was forgotten. I felt like just because we were Muslim and dressed differently, we didn't get the attention needed. I only went to Nando's because of my kids, who wanted to go. I will never go to Nando's again. It has gone downhill, and sure, poor management and poor service

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Inam M . 2023-11-02

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Told to wait outside in the cold for a table, couldn’t sit on the waiting bench which was empty due to this being for deliveries only… what a joke

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Luke S . 2022-12-10

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I been today first December 2022 , basically I ask yo have another side of chicken and the manger that been this day was very rude because I asked if they can change my chicken or hey didn’t because they don’t have enough chicken plus the manager was very rude ! I think they should be more polite and listen to client.

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P2928YGvalentinac . 2022-12-01

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00000 stars in my book with a big red banner. I made an order for a delivery for friends and family from the Wood Green branch. Not only did the food not arrive but I was told I don’t get a refund. After going back and forth with the unhelpful person on the unhelpful desk line I have been offered nothing in way of recompense. Nando’s food is not cheap and I will be on them everyday until I receive a refund.

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UnhappppyCustomer . 2022-10-30

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This is the first nandos I've ever been too, and I was blown away by the fabulous chicken! The wings were especially amazing,and the service was spectacular. They even offered to add extra sauce at no cost on our chicken. Would come here again!

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mahidahmed . 2022-09-07

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Food is nandos per usual. Food well prepared. Staff did well especially Leni! Quite a small Nandos to be honest, could have been a bit more spacious.

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langdonm2022 . 2022-05-02

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Had dinner here on a Thursday with some of my friends, it was quite so and the food came quick.this place was great. Good service and food as well

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Aaly246 . 2021-12-26

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Great food, great environment a very good service from all member of the staff specially from the team member who was receiving the customers

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carlossG9163NU . 2021-07-10

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After placing order online, waiting for delivery for almost an hour, checking progress online, and reading *its landed* giving it an extra 5 or 10 minutes, nothing had arrived. Called customer services and they said yea drivers delivered, but he will investigate, calling back to tell us yes he or she's delivered it, which they wouldn't tell us where too (obviously) but the driver needs a good talking to as clearly can't read numbers. Even worse this was a £50 plus order for a family and now have to wait a whole week for a refund. Nothing else offered, but a £50 loss (for a week) Really think that they need to not take payments before delivering if can't deliver the goods

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stearman1986 . 2019-12-01

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Had lunch here on a Friday with a friend, it was quite so everything came quick. Service was good and so was the food.

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yummymummy14 . 2019-10-13

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As far as Nandos goes this is a fairly good branch but some areas let it down like making a mistake with the order and slightly undesirable customers. Food was prompt and well presented. Good portions and on par with other places. They made a mistake with our order and gave my girlfriend a plain butterfly breast instead of Medium. Plain....?!?!? Who the hell orders plain. By time we realised it was a little too late to send it back without waiting a further 10-15mins when the food is already half eaten and you’re getting full. When we tried to use some gift cards which were brand new with £20 on each we were told they were empty which is a little concerning. Can’t be helped but there are some very strange customers as a forewarning. My girlfriend came across a homeless woman washing her feet in the sink and eating grapes in the toilets. We also had a woman sat near us which was shouting/talking to herself, twitching and smelt very unpleasant... I don’t think she’d even ordered any food so I’m surprised she wasn’t asked to leave as it was off putting. Luckily she left before our food arrived.

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Justin T . 2019-08-19

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I went to this Nando’s with my mum for lunch and it was very accommodating to her needs as she’s on a crutch. The lovely young girl seated us downstairs and the meal came within 7 mins. Very quick service. Would go again.

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Keishablue . 2019-08-10

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Je viens souvent en Angleterre comme touriste, et presque chaque fois je vais au moins une fois au Nando du...

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patrick m . 2019-06-05

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Never thought I’d be leaving a review on Nandos but here we are! Just wanted to say how well run the Wood Green branch is. Food is always on point, always a nice atmosphere and the service is great. A special mention to Loukas who...

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Corie E . 2019-05-10

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I come to this Nandos quite regularly and I've always had good experiences here. Good food and good service the only negative I would give is that it can get quite busy at times and tables are quite close together. It's better than some of...

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Chels1989_x . 2019-03-24

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Prezzi relativamente bassi, intorno alle 12 sterline per un bel piatto di 4 coscie di pollo e due contorni, bevande...

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simplenix . 2019-02-10

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Thank you so much to Lenira who is the smile of this Nando’s and to Kelvin who is a dream Romeo of every girl who comes to this Nando’s. You guys definitely made me feel the cozy ambiance of this place. ❤️❤️

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aghi123 . 2019-02-06

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i love nandos, this one is ok, teh chairs seem to be too close together like your in the school dinner hall, no privacy here, good food and good service tho, will go back

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ronda o . 2018-12-28

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Eat here on Sunday 7th (14.30hr). Really friendly greeting at the door and promptly shown to a table. Placing the order was really easy and helped by a genuinely enthusiastic female team member. 1 x Butterfly Chicken and 2 x Chicken Thighs. Well presented and...

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whitehart67 . 2018-10-09

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This Nandos on my experieces is run very well as when they are busy the seem to have a good waiting system in place and it usually doesn't take long for the food to arrive after ordering. The quality is to standard so when in...

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RossJ83 . 2018-07-24

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I found the quality of the food a bit worst than another Nando’s I’ve been. The place is too crowded, customers are so rude. My table was by the grill, one of the chefs complained all the time, this is not good. Service was great,...

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Cesaretome . 2018-07-05

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I ate here recently with a friend after work. Its been years since I've eaten in this branch as it's not my nearest. Staff were efficient and polite. We arrived around 6pm so it's was fairly quiet and we got a table straight away. I...

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Smurfetti . 2018-06-07

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4 of us visited for a birthday meal. Seated quickly but very busy Resturant. Food was good but there was a problem with sweet potato wedges. These were exchanged for another portion which were also tasteless. The manager was very attentive and checked if these...

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Catsclaws123 . 2018-01-25

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I haven't eaten in Nando's for years as I had a very bad experience last time with a very scrawny bit of chicken but as I was walking home from work tonight I just fancied some of those Peri-Peri chips. All the staff I encountered...

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Julie B . 2017-12-20

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Not sure whether Nando's is a franchise or not (and i am sure i could find out with a little research online but it certainly aint worth the effort). None the less, this particular Nando's is a disgrace to the brand. I am however a...

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Nick K . 2017-10-31

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This is one of the good branches. It's always busy. The most recent time was a little different. Usually love it. Staff seem very young, or at least some of them do. Did not feel it was well mannered when then cut in front of...

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DarthPiccolo . 2017-10-15

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The food itself is standard and what you would expect for Nando's however we find that this particular branch can get busy especially weekends/evenings.

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dinab18 . 2017-09-01

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my partner and i visited this so called restaurant on saturday,ON ARRIVAL INTO THE RESTAURANT ,NO GREETING BY ANY MEMBER OF STAFF,we sat at a table waiting for some member of staff to appear.in the meantime i noticed 2 staff members talking on their mobiles,A...

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martin b . 2015-01-26

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The chicken has improved a lot. I had a lovely time. It was a quick service, did not have to wait much. The food is more than you expect in quantity.

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Castunes . 2015-01-09

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Mi hija y yo fuimos en sólo para tomar un refrigerio. Pensamos que comparten una hamburguesa de pollo y papas fritas entre nosotros ya que íbamos a tener nuestra cena más tarde en casa. Primero de todo las patatas fritas y pollo era frío, así que nos quejamos de la camarera. Ella muy amablemente, nos la ofrecieron a la vez para dar una comida de reemplazo, y cuando nos dieron las patatas fritas, etc. estaban bien caliente y disfrutamos mucho de nuestra comida. Su nombre era Kasia y ella era muy amable y servicial, incluso asegurarse de que teníamos la salsa. Es muy raro encontrar a alguien tan agradable y servicial, y vamos a la extra Mile, en restaurantes estos días. Ella hizo que nuestra experiencia allí una muy memorable y volveremos sin dudarlo. También tienen un muy buen chocolate caliente!

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Susanne H . 2014-12-16

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Si te gusta Peri Peri pollo este lugar te encantará!Este lugar no es muy diferente de todas las otras son extraordinarias que he comido. Limpio, con una bonita decoración, un servicio amable y sí, la comida deliciosa. Normalmente voy para el plato para dos, con dos órdenes de lado esto normalmente es suficiente para dos personas. Espera pagar alrededor de £25 por dos personas en total.

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Kam B . 2014-12-04

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This Nando's is great, although extremely busy on the weekends. It's just undergone a great refurbishment and looks fab!

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SarahI487 . 2014-12-03

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Yo uso el Nando en madera verde por lo menos una vez cada dos semanas, ya sea tras el gimnasio para una carga de pollo o con la novia antes de una película. El servicio es siempre muy bien, la comida primera clase y muy rápido. La única cosa que falta...no había Wi-Fi. El McDonald's y Wetherspoons al lado tienen wifi gratis y sin embargo Nando es no. Eso Es lo que hoy cada empresa o negocio de este tipo podría ofrecer este servicio.

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NFGC . 2014-11-28

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La comida era deliciosa, como siempre, sin embargo, en un número de ocasiones cuando visite este lugar tan pronto como mi comida es llevado a mí un camarero enfoques la mesa y pregunta cómo está todo sin siquiera tener suficiente tiempo también probar la comida! Parece realmente falsa para ser sincero.

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claudete82 . 2014-11-22

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Best place for chicken and chips! You can not go wrong with this place. And the choice to have it extra hot.

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Priyeshshah2003 . 2014-10-30

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bel locale a due passi dalla stazione metro di Wood Green. Finalmente qualcosa di commestibile, scherzi a parte buono il pollo e le patatine servite con una miriade di salse e spezie. Personale cortese e disponibile, locale a due piani molto accogliente. Unico neo l'acqua, è gratis ma imbevibile, meglio la minerale o una buona birra portoghese. Nel complesso, comunque positivo!

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katana6305 . 2014-10-08

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Servizio abbastanza veloce, ho preso petto di pollo alla griglia (poco umido), le salse erano molte buone, alla fine ero molto sazia.

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SVN87 . 2014-10-02

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We visit nandos every time we are in London. Its a given. We order corn, the hottest spicy chicken wings, bread ams chips and rice and endless soft drink refill. Usually go to Nando's at Vauxhall, Bexleyheath and Woolwich. Service is same at all branches. Kids enjoy going too.

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ArynAjalaTravel . 2014-08-27

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