Nando's in Southampton

What can I say about Nando’s leisure WQ.. it is the best Nando’s we have ever been too.. our family love coming here and to be honest we come here once a week 🤣 From the moment you are greeted at the desk to the moment you leave…nothing is ever to much trouble!!! The staff are absolutely brilliant… always such a lovely team spirit… everyone always has a smile on their faces and so happy…especially Tom, Dan and Danni… they are just the best and hardest workers… these guys are literally rushed of their feet every time we are in… Food always comes out so quick and is always 100% spot on!!! The restaurant is always spotless and tidy!!! Keep up the good work guys… and we will see you next week 🤣

This Nando’s is always busy and unsurprisingly too as the food has always been undeniably tasty each time I have visited here. Not once have I left feeling unhappy. However, we felt ignored at first as myself and my partner were in a queue of people waiting. We know how it goes so we just wanted our details to be taken so we could be notified when a table would be available for us, which was also the case for everyone else in the queue. However the hostess just kept asking the queue if xyz name was here for their table, to which they weren’t and she would then go back to ignoring us and leave. We had to wait for another hostess to take over just to get our details so we could wait for a table. Aside from this I was a tad confused when ordering via the app however as there wasn’t an option for water glasses, and it was attempting to get you to buy bottled water so I had to ask for glasses but that’s not an issue whatsoever. And as previously said the food was lovely and service from the waiting staff was amazing.

Ate with the kids and 4 of their friends- food was good, it was Nando’s! What made the difference was the staff, they helped us get a great table so the kids were altogether and were super friendly to them even though it was a busy Friday.

We were there for dinner yesterday (28/07), waited long to get our order placed, waited long for our meals and when it came the waiter practically just dropped it on the table with a large bang! and left. I don't know if he was tired or in a rush. I Didn't enjoy the meal either because of the experience and certainly not going back to that Nando's.

Great experience. I visit this particular Nando’s regularly and I usually go for the fino pitta but minus the chutney. Each time the meal comes out it’s better than the last, piping hot, absolutely delicious. What more can I say. Staff are attentive and tables around us were very quickly cleared and cleaned. My only advice would be to come slightly earlier in the evenings or you may find yourself waiting a while for a table.

The food was sooo good. But when we got there we was seated and when we was given our food we didn’t have any cutlery or any napkins. We had to get it ourselves and then once we had finished eating, the chocolate cake took 20 minutes to get to us.

The food was excellent and we were seen to very quickly, the staff are incredibly friendly and accommodating. 10/10 Restaurant!

Dropped into Southampton on the way home from the New Forest. My daughter fancied Nandos. Predictably it was busy and so we left our details with a promise to text when a table was ready. Immediately received a text to confirm we were in the queue - we’d been told it’d be about 20 mins. We remained in West Quay and I kept checking the status in the queue. The time to wait ticked down until 20 mins had passed. Then the page said “we’re running late” with a promise to get us a table as soon as. Then, without warning, no text, the page said “sorry we missed you” and that we’d been removed from the queue. Needless to say we took our business elsewhere and will be highly unlikely to bother again here.

Myself and my friends visited Nandos yesterday for a birthday meal. I have a history of an eating disorder and was really anxious about calories being on menus, so I asked my waitress (Summer), for a menu with no calories. Summer was extremely empathetic and explained that at present, there isn’t one. When I went to sit down for my meal, Summer passed me my own menu, in which she had scribbled out all of the calories on it. I am beyond grateful, as she absolutely did not have to do that, and went above and beyond what I’d ever have expected. Nandos do need to get other menus though, without calories on them, as it really will hinder people’s ability to enjoy food out, if calories are staring them in the face.

Popped in for something quick to eat, service was quick and the food came really quickly, staff members where lovely.

Not keeping with GREAT SERVICE from a south African Company. Food was " KAK " , price , WHY SO EXPENSIVE.? Staff GREAT, Directors and Chairman failing their staff. NEVER EVER AGAIN. WASTE OF MONEY., Norman

We've eaten at many Nando's restaurants over the years. This experience was by far the worst. The only one that has prompted a review. Greeted by a woman who we can only describe as a stroppy teenager, who we soon figured must have been the duty manager due to her grey rather than black tshirt. Her greeting was a rather passive aggressive "you will have to wait 5 minutes because I have to clean the WHOLE restaurant". She then went and stood behind the counter (no cleaning!) There were 3 other floor staff, not particularly busy, 5 tables within our immediate vision which were empty and needed nothing more than a wipe. We watch 1 girl polishing the top of the drinks dispenser. Another guy wandered over to the entrance desk. We thought he might do something useful. Instead he said 'Hi', took a sip of water from a glass on the desk and wandered off again! Eventually the young lady in the grey tshirt told the girl still polishing the drinks machine to clean the tables. She then came and asked us how many there were of us, ignoring the party in front of us. I had to tell her they were first. Finally we were seated. We were told to order via the qr code. New system. Internet reception was bad in the building. Took a while to register with Nando's online, put through our order. Then joy of joys, the order would not complete, just a spinning loading icon. Grrr. So we had to go and queue at the counter to place our order anyway. Food took ages, so we got watch grey tshirt girl rushing around, quite honestly making a bit of a scene. Moaning at the other staff. Maybe a bad day. But no attempts made to disguise it. The floor staff looked confused and unsure. One guy kept going up to dirty tables and staring at them as though there was something very wrong, before proceeding to clear them. Very strange experience. It made us realise that in all the times we've eaten at Nando's we've never particularly noticed the service (in a good way) Usually a simple and effective system. Not sure what went wrong at this one. When the food finally arrived it was as expected, thank goodness (2 stars for that).

We went to Nando's today for my son's birthday meal. We got there at about 5pm and it was quiet so got a table straight away. Our waiter overheard it was our sons birthday so told him he could order anything on the menu for free! We had a lovely meal. Unfortunately the fire alarm went off, luckily it was after we had finished eating. We all had to go outside, everything was very well organised and fortunately it was a false alarm. Once back inside our waiter offered my son and daughter a free dessert, they were both full, but he said they could have it to take home. The service we received was brilliant and the waiter went above and beyond to make my sons birthday meal special.

It was my son's 15th birthday, and is was his wish for us to have a meal here as he has always wanted to try Nandos. I tried to book a table, but found out under new rules, you can't, and was advised to just turn up and join a virtual que system. We were told that we might have to wait a little bit. So decided to take the risk, drove half an hour there, arrive at 7pm, only to be told they are fully booked for the whole evening despite the virtual que system!. Well how disappointing!, to be turned away when this is the only way you can do it!. My son's birthday meal ruined, having to drive back home and have a takeaway instead. I think this virtual que system is not working and you should allow us to pre book in advance!.

Different under new rules Had dinner here under the new rules and you have to register then waited to be sent a text when your table is ready which I found to be a bit annoying as basically fir a fifteen minute wait you just have to hand around a bit especially as the reception is sometimes not good so you can worry if you will get the text When the text arrives it says they will hold your table for ten minuets So one person can order food at the till in the usual way which is then brought to you with cutlery and anything else you need Sadly we had a long wait for food as they run out of butterfly chicken they did compensate with free starters and drinks which was a good recovery, it must difficult for the venue to adjust to new ways but the overall experience is not as relaxing as it once was

Nice Nando's. Visited during our stay near by. It was a bit frustrating trying to order our food via the app once we were seated as we had an awful signal. Spent a good 20 minutes trying to do this, then when we told the...

Dan - amazing customer service 😊 We popped in for a quick sit down meal tonight and ordered my son a takeaway to take home with us whilst there. Unfortunately, they were having problems with the tills accepting card payments tonight so my online takeaway...

We come Southampton for the weekend we was recommended the Nando’s and the food was lovely, easy atmosphere. Service was good and cheerful. Recommend if in the area.

Out of the 3 Nando’s at our disposal we chose this one as it’s my wife’s favourite one. So much choice of different eating places in Southampton nowadays but my wife loves a Nando’s so, hers was the choice. Anyway, not very busy, greeted &...

Visited here last month. Always a good sign when an establishment is jam packed!! Good quick service with a smile and all the food was cooked to perfection 10/10

I am never one to complain, I work in the industry and I understand how difficult it can be to keep everybody happy, although we waited 20 minutes to be seated in a half full restaurant. To then be seat on a very dirty table....

Locale commerciale in cui il piccante ne fa da padrone, con la scelta del livello di "piccantezza" in base alle...

We are regulars and will be continuing. Nando's never fail to impress me. Food is always good and the staff are very attentive. Especially in west quay branch. One of the staff, Paulyn I believe, was extra helpful during my meal. Very friendly and polite.

Cadre sympathique, personnel agréable et accueillant, plats excellents mais restent chers et les accompagnements sont en sus. En bref à...

Nandos is always good if you like chicken, specially spicy. Try the wings roulette as a starter. The staff is friendly. Little bit more pricey than other fast food chains.

I went yesterday to Nandos with my family .The food was so fresh and the service customer was amazing . The Italian lady was very attentive with everything ,my small daughter love her . Thank you Nandos see you soon

Visited nandos today as a treat, Chips dry and bland even with the spice powder on, Had double chicken burger again dry and bland, and a very over priced small tin of beer. I will never visit again it has no quality's worth recommending.

Came in with my daughter on a Sunday afternoon (her choice). Waited a little while for a table which was ok. Ordered our food and drinks with no hassle, they had run out of wine glasses and so my glass of red was served in...

I love eating at Nando’s. Great food, good value for money and always love the friendly staff. Totally recommend!

Popped in yesterday, early evening, and was served my Mitch (according to receipt). Happy chap who was informative and just generally flashed that lovely smile! Ordered food for my table and when it arrived I realised I had made a mistake. Having spoken to a...

I always have a great meal here, just love the chicken and the rewards app, I always eat too much and order too much but it can't be helped

Over priced chicken, self service cheap fries. Service was ok although have to go to the counter to order and get your own sauces and drink. For the kind of money charged I'd expect table service after all its somewhere trying to be a upmarket...

期待をせずに行ったら丁寧な接客の店員さんに出迎えられ、メニューは見やすくいろいろな種類があり迷いましたが、定番のペリペリ...

Food was served quickly, all the staff were friendly. Loved that they were all clearly working as a team tonight. Although they ran out of macho peas (my fave) they made the effort to talk to me quickly after I ordered to change my order....

The staff work really hard here , irts constantly busy and they don’t stop. Really felt sorry for one chap yesterday and a girl , both wanted to get home they had enough. Food was mediocre , nothing special but it was just a pit...

A posh attempt at a Weatherspoons/KFC....chicken which you have to go up to the counter and order yourself. Nothing special until you add a sauce - then a little spicey!

Had a great meal here,although the service is a bit slow. The staff were more interested chatting - ended up getting my food over before my drink even arrived - think they had just forgotton. Probably a one off! Will return

Hadn’t been to a nandos in a while, but might have to start making regular visits as I’ve discovered the Fino Pitta!! Highly recommend. Staff were also very friendly and chatty which was nice

Anyone who has written a review claiming Nando's food is "bland" has clearly never had the boneless chicken thighs, hot, with a side of peri peri chips and macho peas. Not generally a fan of fast food or chain restaurants but more than happy to...

Nandos is the same wherever you go. This one is small, clean and tidy. Had the usual - chicken, rice and coleslaw. No complaints. In my opinion, rather over priced for what you get but, Nandos is just Nandos!

Always well presented. Good lighting . Service good when quiet .when Busy can take bit longer staff well trained. Friendly too. Reasonably priced and always taste good. I like the refills which is good idea . Size portions feels you up go home feeling full....

Me and the Mrs whenever we go to Nando’s will order the ‘no bones platter’ and after visiting 3 different Nando’s this one has got to be the best one. The chicken thighs were cooked lovely as was the butterfly chicken, the presentation was lovely...

Very friendly staff provide a quick and excellent service. The food is exactly what is promised and great for a quick informal meal. Would thoroughly recommend for a dinner out with friends for a reasonable price.

Nothing Spectacular ... We were given menus and shown to a suitable table. No waitress service, rather chose, ordered and paid for food at the counter ... which, I guess is what Nando’s is ... fast food 2 x Chicken pita wraps 1 x Red...

We had a lovely meal, not to busy, staff really friendly and helpful. I know they can get really busy, but I can't complain, food came out with not to long wait, and tasted fab. Lovely atmosphere this evening.

Visited Nandos for a meal with 2 young kids. We received excellent service. Staff were friendly. Food was delicious. Kids enjoyed their meals too. Was worried it will be spicey but it wasn't. Highly recommended.

Visited here for lunch, very good brand. The food was good and service was also and was quick All of the party thought the food was good and works out about £15 a head for mains, drinks and sides

I went to Nandos in the new West Quay was I needed something tasty and I was not disappointed. Nandos do a pitta with portabella mushroom and halloumi and I sometimes add advocado. Choose medium spice and peri peri fries and its so yummy, can't...

First time visit to a Nando’s with my daughter, don’t feel as though I’ve been missing out on anything all theses years, distinctly average and the m2 beer was pretty bland too.

On arriving think guys name was Craig was very helpful in assisting us with what Meals were suitable for one of a group, was firts visit to nandos for my parents and they loves it

people seem to have a negative view on Nandos because its a chain, BUT, this generally means consistency! Food was spot on, Jeff recommended a side of supergrain, amazing!!! this will always be ordered going forward!! Nandos has yet to fail to deliver but this...

We all Nando’s is a casual dinning place, quick easy and tasty food, but the service I received from the staff was five star. We had confusion with the order and Sonia cake over and apologised spoke with us and engaged with children. Then came...

After looking in to see if there were any tables, it was pretty busy as it was a Friday night. However, we got seated straight away (as there was only 2 of us). After a 5 minute wait at the counter to order, a lovely...

Got to love a good Nando's. restaurant is always busy but a good place to eat when you are in town. Would say it's not a bad Nando's every time I go the chicken size is pretty good. Not the biggest but it will do....

2nd consecutive visit to this place and the frozen yoghurt machine isn't working. The first time we were in a rush and just left. Today (Sunday 18/02) I asked for a voucher for my son who was very disappointed that it was working yet again....

Second visit to a Nandos. The first at a different location was excellent, however can’t say the same for this branch. The Service was excellent and the staff very good. My wife and I had butterfly chicken. My chicken was dry and disappointing. Saying that...

Often on weekends or bank holiday/half terms Nando's is so busy with a queue of people waiting to go in... but if you go in after work or later in the day on a weekend its not too bad for getting a table. The service...

What a great experience went to Nando's for a late lunch we had 2 Sunset burgers with chips coleslaw corn and spicy rice really nice meal finished with hot drinks and nata tarts excellent we were so well looked after by Jeff and his crew...

We love Nandos, and the food was probably as reliably good as usual here. It doesn’t seem as nice as the other two Nandos branches in Southampton though. The music is very loud, and the tables seem more cramped, and I had problems ordering dessert...

We normally visit this branch before a cinema trip. Friendly staff, consistently good food and a nice atmosphere. You may have to wait for a table during busy periods, but you normally do not have to wait long. I would recommend the sunset burger.

Had a meal here during the week.was not impressed at all.dull staff.toilets were dirty.food average.not for me anymore.

I went on my own to have dinner at westquay Nandos because I like Nandos chicken. I wanted something quick to take away and was third in the queue. When my turn arrived the person at the till asked me if he could serve the...

This is a typical chicken restaurant, and couldn't fault the food or the service, the staff were very friendly, we were served very quickly and the food arrived, promptly and was hot.

Useless staff, difficult to order, waited ages for our food, in the end the waitress arrived with one item as our "starter" that we didn't ask for and nothing else, left in disgust having had nothing to eat and no refund - the worst restaurant...

We went to Nandos for lunch this afternoon. Luckily we got a table straight away. The chicken wrap, butterfly chicken and 1/2 chicken on bone with peri chips and garlic bread were all yummy. Quick healthy food at Nandos every time

nandos is awful bland tasting overpriced muck, my firend whos birthday it was didn't get her food until the rest of us had finished and then they got it wrong and put mayo in it when she asked for no mayo.The bloke who she told...

So we're regularly going to nandos but normally Poole and Bournemouth.... Came to Southampton and fancied lunch... Front of house service was lovely.... Only went wrong when we ordered... Asked for a latte, fairly simple I thought, 3 tries later after explaining how to make...

Nandos Management your staff were great on my 9pm mid week visit.Wife ordered and paid as I arrived late. I asked if I could have a beer and not pay until I had ordered a takeaway while they ate.No problem.They advised it would take15 minutes...

Standard Nandos with the regular menu, restaurent layout and price. The Westquay location was not as busy as usual and the snack was appropriate just before a visit to see The Addams Family. Food was typically Nandos, being succulent tasty chicken in a fresh roll...

nando is nando where ever you can find it.when you are travelling you can get up set tummy by eating things you are not use to. the spicy chiken is the same recipe world wide.this is grilled chicken not fried . iguess it helps not...

I came here with my two kids aged 7 and 8, immediately met with a smile and a hello from a handsome muscled man with a name badge "Chris" shown to a table which was clean and then told the usual about ordering etc, Lady...

Mainly the food is absolutely delicious. The staff are all extremely friendly and are more than happy to help. It had a good vibe and the restaurant was very clean. Only a couple of down points which are very minor are, when I went to...

We've been to Nando's before, but the service here was great. Good atmosphere, clean and tidy restaurant all coupled with fab service.

My friend (coeliac) and myself (gluten and lactose free) had a great meal our server Marcos was well informed about the menu was able to communicate very clearly and checked all dishes. Instead of standard disclaimers Nandos communicate clearly how they prepare and cook their...

You can't go wrong with Nandos if you're in the mood for hot marinated chicken. Service was on point. Great central location after shopping!

This new Nandos is my favourite! Had such a great meal. The bright colours, high ceilings and atmosphere just incredible. The staff are so inviting and I heard a few puns being thrown out like have "have a peri good day!" I had the thighs...