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3,50

Based on 14 opinions finded in 1 websites

3.5Ambience3.5Cuisine3.5Service
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Nº 670 in 876 in Southampton

Nº 2 of 4 Turkish in Southampton

Score
OpinionsNoteTripAdvisor143.5

comment_iconOpinions

I have dined at this establishment on numerous occasions in the past, and the food has always been excellent. However, during my most recent visit, the manager displayed a shocking level of bluntness and rudeness for no apparent reason other than his inability to comprehend orders correctly. The food was served with significant delays, with each person receiving their meal at least 5 minutes apart. The waiting staff seemed disorganized, as one person's meal was completely incorrect, resulting in a 25-minute wait while watching others eat. After a long delay, we were offered complimentary tea as an apology for the mistake, but it never arrived. It is truly disappointing to see a once great restaurant being negatively impacted by an incompetent manager and untrained staff. New management and staff training are urgently needed.

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Guide11879173142 . 2024-06-17

MORE AT TripAdvisor

Terrible Cold food - kleftico- a supposed speciality- was microwaved- hot on top cold below charged full price too - avoid

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Peter C . 2024-06-01

MORE AT TripAdvisor

Very reasonable lunch. Food was delicious and very good value at £15 for a 3 course meal also included flatbread, salad and Turkish tea

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Jayday60 . 2024-04-17

MORE AT TripAdvisor

I went for a romantic meal for 2 at the Mevlana in Southampton. The food was amazing and the service was first class. The serving staff were polite, kind and they could not do enough to help. They were able to meet our dietary requirements with no fuss at all. The food was hot , very tasty and was plentiful .

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Sarah H . 2024-03-14

MORE AT TripAdvisor

came for dinner with my friend to Mevlana and the food was really lovely. I ordered a mixed Adana &chicken kebab with bulgur rice and roasted vegetables. I also had a blue Hawaiian mocktail which was absolutely delicious. The staff there were really nice and polite. The place is a perfect spot for dinner. The restaurant is also family friendly.

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Erika W . 2024-03-14

MORE AT TripAdvisor

Had a great meal here on a Friday evening. Food was wonderful. Very well cooked and very tasty. The Turkish tea at the end was very very nice as well. Staff were superb, very friendly and attentive. We felt it was really good value for money as well. Overall we really enjoyed our evening and food and will be returning.

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187stuartm . 2024-02-02

MORE AT TripAdvisor

All the food we had was fresh, rich in flavour, tasty and simply delicious! I have no negatives to talk about for this place, it was all lovely! The meat platter offers brilliant value for money and it’s stacked pile high full of freshly cooked meat! The bread was delicious and the salad was also fresh and crunchy! The falafel wrap is a great plant based option and is really tasty! The kinder bueno milkshake was just as perfect: thick, creamy, and chocolatey! Although they don’t serve alcohol, it really doesn’t matter when the food is really tasty! I can only recommend!

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AFMAN999 . 2024-01-31

MORE AT TripAdvisor

The customer service is the worst and the food too expensive for what it taste like. I had to wait more than 30 minutes for one scoop of ice cream for my daughter

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Mirela G . 2024-01-28

MORE AT TripAdvisor

Pasta was rubbish and tasteless. Other tables got free bread but not me dining alone. Waitress didn't even know the menu that well. All in all just plain rubbish and very expensive

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490SSS . 2023-12-03

MORE AT TripAdvisor

We had a delicious breakfast at Mevlana this morning. We shared a meze and had coffee and tea. Everything was fresh, beautifully cooked and and presented. Excellent value and service. We will definitely go back for more!

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ck4033 . 2023-11-18

MORE AT TripAdvisor

We had the worst customer service experience in a restaurant we could have possibly imagined. Our specific waiter was extremely rude from the very beginning, giving us dirty looks and replying in a terrible manner, we asked to change a drink someone was allergic too as it did not have the ingredients on the menu and it all went down hill from there . We did not get a great response after that. All in all me and my family will not be returning and would not recommended for anyone else to go.

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Sarah E . 2023-08-19

MORE AT TripAdvisor

I've been here on several occasions. Had mixed doner today. I wasn't very impressed. Had chips rather than rice. They were average....not crispy enough for my taste. The kebab meat wasn't good either. I thought the whole meal was average. I've had lamb shish kebab here before which was 4/5. The staff are very affable. Service good. Had dips as starter before....with bread very good. Portions are decent. I'd say try it for yourself. For me I have tended to leave a little disappointed. Think their offering is a bit over-priced.

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Foodfan023 . 2023-07-24

MORE AT TripAdvisor

What a lovely restaurant. Really friendly and helpful staff. Lovely decorations with an extensive menu. The food took me straight back to turkey. We live locally and will be back again soon. We would totally recommend coming here.

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Karen S . 2023-07-18

MORE AT TripAdvisor

Visited the restaurant this evening with my family. Absolutely exceptional food and service. Goran, the manager was very attentive. The restaurant was spotlessly clean and to see the chefs cooking the food was great. Would definitely recommend Mevlana Kitchen and we will definitely be going back again. Thank you Goran, you made us feel really welcome 😊

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elvis6942 . 2023-06-14

MORE AT TripAdvisor

We sat down and the first waitress tries to take the order, we asked for EXPLANATION ON APPETIZERS, but the WAITRESS did not understand English, a lady arrives I think she was the Manager and told us that the girl did not speak English, however we ordered, and we had asked to get the food all together, UNFORTUNALY was not done as we asked. Very cold place, eating and service to be scared, it is not the first time I visit this place, previous visit was bad ,we been treated has second class customers , if you know the staff they will treat VIP customer, if not, forget about , services should be all the same . Total flop!!

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brown2905 . 2023-01-22

MORE AT TripAdvisor

I've been there 3 or 4 times now. The staff are lovely, the food is great, and the portions are very generous. Recommended!

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Ob0 . 2022-12-12

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