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4.0

Based on 124 opinions finded in 1 websites

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Nº 337 in 784 in Bolton

Nº 1 of 3 Brasserie in Bolton

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor1244.0

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We had excellent food here, we had boneless thigh with chips which was so tender and tasty. The staff were very friendly. Definitely recommend this !

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Susan O . 2024-05-12

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Took my son for his 12th birthday and 5 of his friends to Bolton vaults. The staff were so friendly and helpful. They allowed the boys to sit together on one table and me to sit separately. I asked one of the young waitresses if they did anything for birthdays and she went and found another member of staff and sang happy birthday to my son and gave him a cake. They really went above and beyond and it was much appreciated. Will return x

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Emma H . 2024-05-04

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I've not been to Nando's for a while, so I decided to go for some lunch there. I'm glad I did. The restaurant is in a nice setting in The Vaults, in Bolton Market Place. The food was delicious. We both had a main and dessert, and it wasn't too bad price wise.

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JJGid1 . 2023-12-30

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We came here for tea before we went to the cinema. Good menu, great food and decent service. Cant fault anything, you should give it a try.

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jorgie j . 2023-04-21

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Good quick fast service. The young girl was polite and helpful. If you want a quick fast meal then, this is the place to go.

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Harry A . 2023-03-27

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The usual good standard of food you'd expect from a Nandos. Delicious! Buuuuuttt.. Food arrived well before drinks. Drinks came without glasses. A few meals were forgotten and obviously only fired up once we asked - half an hour later. Trying to remember which dish we'd ordered was met with "well which one of you is it then...!?" Rude. Service generally nonchalant. Maybe a lot of new starters on the same night.. Happy with the food, just have to find a different branch.

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Alex M . 2023-02-06

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Only our second visit to Nando's, we both had the Butterfly Burger, fries, and the huge coleslaw side. I ordered at the till from a very friendly helpful young fella. The food was fresh and of fair quality and it arrived promptly (friendly/happy waitress) despite the restaurant being very busy.

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GrahamVA . 2023-01-08

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I ordered online using the website. No food arrived and they lied saying the driver tried to call and didn’t get through. Then later i was told they had input the wrong address. refused to offer refund and refused to deliver to correct address. The worst customer service i will never use nando’s again! the drivers are scamming to say the person didn’t answer when i clearly have screenshots to show no missed calls. total shambles.

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Journey17224290951 . 2022-07-28

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asked for my daughters wings extra crispy which came out looking just about cooked , sent them back and they brought out new ones covered in sauce “not crispy” tried again 3rd ones the same the cook made the wings crispy but then continued to add sauce making them soggy AGAIN and more spicy for my child ! manager comes over to tell me that they are not soggy and told me thats how they should be ,if i am asking for crispy wings i should get crispy wings he offers no apology and had a bad attitude with his remarks , a crispy wing isnt covered in sauce how simple is that ! deffo not returning after coming here for many years hes put me of nandos all together

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M5524XBangelal . 2022-07-26

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Food and atmosphere was very good. Would go again. The vaults is a great place and went for a drink afterwards. Staff are excellent.

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56wayney . 2022-06-11

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Visited around 3x to this branch and it’s always hardly busy. The manager is lovely and has terrific banter, forgotten his name and the staff are really friendly and polite! We always get seated which is the opposite to the Manchester Fort location. We were only a party of 2 and seated immediately. However as soon as we were about to place an order the building had a fire alarm and we had to evacuate. We waited roughly an hour outside but on return the Nandos staff were very apologetic (which it wasn’t their fault anyway). They dealt with this effectively and another manager Danny was really kind and told us what options we had. We managed to get our food in the space of 20 mins which was brilliant as was told it would be longer due to fire alarm issue. The staff dealt with it very well and everyone still had a smile on their face. Served by Milee on checkout and she was fab. Amazing service and amazing customer care. Will come back again. Thanks to Danny for going above and beyond and to thanks to the branch

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Jstar305 . 2022-01-04

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Restaurant was not very busy - staffs were nice and welcoming. Food was fresh and amazing. 2 year old really enjoyed their broccoli

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Nabiihah . 2022-01-01

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Excellent service. I wasn't 100% happy with my meal when it arrived. Spoke to the manager who was so kind and fixed things, I consider he did better than fix the meal.... he made my day! Now our favourite Nandos.

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437marinaq . 2021-12-10

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Got a voucher for Xmas so decided to use it whilst on the way to the light cinema. Picked a pretty busy time but got in and managed to get served. Service excellent. Food good.

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Barry M . 2021-08-02

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The main thing that stood out was that this restaurant had not organised their ordering system properly. You had to use your own phone to order online and the app or website didn’t even work. We paid at the till instead however the till promptly crashed. Not a great ordering system. It seems these restaurants want your money but aren’t giving an effective service.

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restaurantninja . 2020-08-26

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This is the first time I had been to Nando's. The host was very helpful, reserved us a table put up birthday balloons and took cake etc. Though no one said we need to go to bar and order so we waited a while before realising but the order was taken quickly and again the girl very friendly. Food arrived very quickly. Again we had to serve our own drinks, get sauces and cutlery. As a whole we enjoyed it but if like me when you pay to go out you want table service and not to feel have to be getting up every two minutes for more drinks etc this isn't the place for you. If it was table service and not serve yourself I would definitely go back but as it is now I will not be returning.

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Heather D . 2020-02-12

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Having ate at various Nandos this is one the nicer ones. I ordered what I always order butterfly chicken with two sides coleslaw and peri peri chips all very tasty & I always opt for the refillable drink.

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missy_diva . 2020-01-12

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Well, I had never eaten at a Nando's before and was actually looking forward to it, given all the hype Nando's gets. HOWEVER, I went with a couple of friends yesterday (Sunday 8th) and I have to say......what a letdown!! I have reviewed many a...

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Christian24601 . 2019-12-09

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Well, I had never eaten at a Nando's before and was actually looking forward to it, given all the hype Nando's gets. HOWEVER, I went with a couple of friends yesterday (Sunday 8th) and I have to say......what a letdown!! I have reviewed many a...

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Christian24601 . 2019-12-09

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Went at lunch time and it wasnt overly busy. The customer service was average, certainly not poor but was the bare minimum I would hope for. The food is what you would expect for a Nando's and is more than edible but nothing to rave...

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marshallaj . 2019-11-25

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Early lunch time so not overly busy service was ok to be totally honest I wasn't impressed food was ok but nothing to get excited about .

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john j . 2019-10-26

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Top lunch whilst at court in Bolton. Nice brick ceilings of the old vaults. Food came quickly and was v nice. Can't beat butterfly chicken & chips. Salad ok. Service pretty friendly. Didn't bring me cutlery when I forgot (despite not being that busy). But...

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Andrew-Leakey . 2019-09-17

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Johnny the barman was a great laugh and made my boyfriends birthday extra special. Also if you want the best pornstar martini in Bolton make sure Leon’s working!

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Eleather . 2019-09-10

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Ordered cocktail with limoncello and Prosecco. Barman used sparkling Italian wine on tap instead of Prosecco. Watch what is used in your cocktail, do not trust.

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pendlea . 2019-09-06

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As it is situated in the vaults under the market hall shopping centre, the building itself looks awesome. Loved the cosy but contemporary feel of the place. Great choice of alcohol and bar snacks.

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Laura G . 2019-08-25

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Ok I should have known not to expect too much from what is effectively a fast food place with tables and limited service. What we had was fine but for the price ther's a lot better to be had but maybe not in Bolton.

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prefdavid . 2019-08-13

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Visited with work friends on a Tuesday evening. It’s an interesting area and the brick arches feel very contemporary. There isn’t much on the menu, but enough for snacking on. I opted for the cheese platter and couldn’t get through it all! A selection of...

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LisaR282 . 2019-07-28

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I love a nandos as much as the next persona and the setting of this nandos is lovely. the staff are always very cheerful and happy to help

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ER M . 2019-07-12

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This bar is interestingly located in "The Vaults" area of the indoor shopping centre. We called in for an aperitif before lunch and enjoyed two reasonably priced prosecco at £3.45 each, which was unusually on draught. They also serve cheese and charcuterie boards to go...

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LauraDaveJames . 2019-07-07

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Their choice took 5 grand kids here last week think to please me they all said food was fine but what was left I do not think it was that great. Sorry now I just did not give them the £100 the bill came to....

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bradshawbolton . 2019-05-25

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Called in with a colleague as staying at the holiday inn. Immediately seated. Friendly staff. Great food within 10 minutes. Would go again.

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AndyT2486 . 2019-05-23

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Always good surroundings .Good service.chicken pitta dish very tasty - let down by cold, flaccid, oven chip type fries .

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bellaotis22 . 2019-05-14

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Went for a bite whilst staying in the nearby Holiday Inn. Felt the service left a little to be desired. Was charged for Coke with extra tax as I hadn't been asked what drink i was getting from the machine. Also not had barely finished...

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gj357 . 2019-05-09

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Visited here with a friend on Monday night. Was obviously quite a newly opened venue but the restaurant didn’t come across that way. Super standard of service and food. Excellent as always.

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lesley11Ayr . 2019-04-13

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Food fresh and quite tasty if chicken is what you fancy, can choose mild or spicy coating, a bit pricey for the type of restaurant it is, fast food.

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lisa h . 2019-04-13

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Couldn't make my mind up - so many new ales to try - nice to be offered American paddle of ales so I could try three - nicely priced - knowledgeable staff - unusual environment - wish this place was closer to home

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Lopmeister . 2019-03-22

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Visited here whilst on business in Bolton, the choice of ales was excellent, the bar staff were very knowledgable of drinks and extremely welcoming, I would recommend stopping for a drink, the vaults make a very unique drinking experience!

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richardhG8044LE . 2019-01-21

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If you’re thinking of visiting here leave it until the weather warms up because the heating is inadequate. Our meal was £26 and it wasn’t worth £10 (honestly). The food was bone dry. It was like eating a bad meal while sat in a fridge....

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Andydobs . 2019-01-08

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First chance I've had to visit the vaults in the market hall. Had an 18 hole game of crazy golf and then went for a Nandos. Nice setting under brick arches and the staff were spot on with the service. Very busy so it was...

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PeterVeee . 2018-12-27

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We don’t go into Bolton very often but when we do come out we visit this place. It always has a terrific atmosphere and the place is often very busy. It’s no wonder either. They do a fabulous range of beers many of which you...

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OfftheirP . 2018-10-22

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Stopped by with some friends before the cinema, nandos the vault is our go to stop! The food is always brilliant and the service by all staff is fantastic. The staff are happy and extremely helpful. A real testament to the excellent management they recieve....

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Liam S . 2018-08-13

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We made a return visit to Nandos in the Vault as we had a business meeting in town. The location in the Vaults gives it an unusual setting. We had a table for two, the place has lots of table for two and it feels...

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PrestonGuild . 2018-07-27

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Food always spot on you can’t really go wrong with a Nando’s can you? However the service is poor. Customer service training needs taking place ASAP. Seems more like a place to gossip for staff rather than to look after customers

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alexmiles72 . 2018-07-13

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We visited this restaurant for a family lunch having eaten at many Nando places before. The butterfly chicken though tasty was the smallest on record and the portion sizes of all the dishes and sides we had was unacceptably small. The food was only lukewarm...

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Ilovegreece8 . 2018-06-20

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Great place to meet for a drink . Would recommend this bar , friendly staff , safe place to meet up .

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Mingimo . 2018-06-19

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A poor experience had by all. We asked for four adults and a high chair and were directed to the booth and left completely without a high chair. Consequently we found our own. The waitresses were chatting instead of serving. After the food was ordered...

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restaurantninja . 2018-06-10

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Halal Nando’s great location usual quality and service the raising the standard of Bolton eateries. New touch machines for drinks staff young intelligent and helpful.

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ImranBrit . 2018-06-09

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It was my first time at this Nando’s and we weren’t impressed, the restaurant wasn’t that busy but yet we had our finished starters on the table until our main meals came.... then they placed our mains down, said we were waiting on something and...

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Katie F . 2018-04-24

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This is a great place for a drink while out shopping, to meet up with friends or enjoy pre-dinner drinks. It's popular, usually busy and very friendly. The range of drinks hits the spot - focusing on ales but serving a good variety of other...

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joolie42 . 2018-04-08

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This Nando's is based inside the refurbished Bolton market hall where they uncovered the Victorian, underground area. It is a nice setting. Apart from that it is the usual Nando's standard. We had to wait for a few minutes for a table, the peri peri...

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PrestonGuild . 2018-03-30

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Went in at 16.00 hours today wanting a quick tea because we were hungry after coming home from Chester. I ordered a butterfly burger with mango sauce and fries. I was given the butterfly chicken with fries and although my stick said mango sauce, it...

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Barry M . 2018-02-25

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Called in the Vaults to have a few drinks prior to going for food. Good atmosphere, nice and busy. Drinks fairly reasonably priced. Well worth a visit.

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Steve B . 2018-02-05

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Just the usual fare that Nandos serves, staff pleasant and restaurant was clean and tidy, food was good, located within the vaults

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Chewitt007 . 2018-02-04

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This place is a gem of a bar, it has the best atmosphere and a whole rang of brings and bar snacks. there is usually 3 guest ales plus 5 regular ales and presecco on tap . there is also a great selection of Gins...

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369katrinar . 2018-01-19

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first time in nando's england, and the last. we tried one years ago in australia and it was not very memorable. my wife's butterfly chicken was dry and also the 'creamy mash' which was NOT creamy and also the macho peas were dry she was...

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brownieDarwen . 2018-01-15

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This place is fantastic with a busy atmosphere. The food was cooked excellently with great portions and fast delivery. We had a large party of 10 but were attended to well. I would defiantly recommend this place to anyone who enjoys a good charcoal chicken.

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saagar26 . 2018-01-03

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We with family & friends were there for their New Years Eve party. A fabulous night was had by all. For a small fee we had a couple of drinks & a pasty, great stuff. There was also a guy playing a guitar & singing...

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Barbara H . 2018-01-01

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Having had Nando's in South Africa I was disappointed with the the meal I received. The chicken was dry and looked quite pathetic on the plate. Maybe they have different techniques over here but I will not be rushing back anytime soon.

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junny1234 . 2017-11-24

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Love this place. Have visited quite a few times now with friends and also in couples and with family. Always find staff friendly and helpful, even bringing drinks to the table for you if you don’t have enough hands.... brilliant atmosphere, the Vaults is a...

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E1524DZjuliew . 2017-11-20

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Please take Note: The bottle of sauce is still on the shelf being used because the bickering manageress didn’t remove the fly contaminated bottle. This really put me off my food. I will be contacting Nando’s because the whole situation was handled so badly. I...

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Morze . 2017-11-14

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Another place we visited on our jaunt out on our Northern Rail day £10 trip. It is situated downstairs in a shopping centre and has 3 or 4 real ales on and plenty of bottled beer. We paid £3.40 for our couple of drinks. Bar...

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carol j . 2017-11-08

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Reminds me of an artisan-style beer house you'd find in the back streets of Poland - beers from all around the world on offer, even some from Hawaii. The bartender (assume also the owner?) Is very helpful and will cater to your taste with options....

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Essexcouple89 . 2017-11-01

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